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BUILDING HIGH
PERFORMING
TEAMS
By Fadi Stephan
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Meet Your
Neighbors
Think of a high-performing team.
What are some attributes of high-
performing teams?
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Attributes of High
Performing Teams
Have a Shared sense of purpose.
Work towards common goals that fit into
the organizational priorities.
Are aligned and focused.
Clearly understand their roles and
responsibilities.
Hold each other accountable.
Work collaboratively as a team.
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Spend time together to bond and grow as a
team.
Trust and respect each other’s strengths
and differences.
Communicate openly and resolve conflict
effectively.
Open to giving and receiving feedback.
Continuously on a journey to learn and
improve.
Have effective leaders.
Attributes of High
Performing Teams
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Founder – Kaizenko
Trainer & Coach
Transform | Innovate | Deliver
Fadi
Stephan
www.kaizenko.com
linkedin.com/in/fadistephan
@FadiStephan
Kaizenko KaizenkoLLC Kaizenko Kai.zen.ko
Fadi.Stephan@kaizenko.com
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
The
High Performing Team
Canvas
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
1. Goal
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
The Product Goal is the long-term objective for
the Scrum Team.
The Sprint Goal is the single objective for the
Sprint... The Sprint Goal also creates
coherence and focus, encouraging the Scrum
Team to work together rather than on separate
initiatives.
- 2020 Scrum Guide
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Each Sprint Should
Have 1 Sprint Goal
That Results…
In A Product
Increment That
Gets the Team One
Step Closer to the
Product Goal
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Is Your Team Cooperating,
Coordinating, or Collaborating?
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Individual Group Team
Self-
Organized
Team
Self-
Managed
Team
Self-
Directed
Team
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Story A
Story B
Story C
Story D
TODO DOING DONE
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Story A
Story B
Story C
Story D
TODO DOING DONE
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Story A
Story B
Story C
Story D
TODO DOING DONE
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Start Finishing
Stop Starting
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Story A
Story B
Story C
Story D
TODO DOING DONE
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Story A
Story B
Story C
Story D
TODO DOING DONE
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
2. Constraints
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Deliver a working, useful,
valuable product increment
each and every Sprint
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Constraints
Help
Teams
Prioritize
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Constraints
Help
Teams
Focus
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Constraints
Help
Teams
Deliver
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Successful use of Scrum depends on people
becoming more proficient in living five values:
Commitment, Focus, Openness, Respect, and
Courage
These values give direction to the Scrum Team
with regard to their work, actions, and
behavior.
- 2020 Scrum Guide
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
3. Diversity
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Cross Functional
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Within a Scrum Team, there are no sub-teams or
hierarchies. It is a cohesive unit of professionals
focused on one objective at a time, the Product
Goal.
Scrum Teams are cross-functional, meaning
the members have all the skills necessary to
create value each Sprint.
- 2020 Scrum Guide
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
From Idea
To Delivered
Product
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
From Concept To Cash
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
The Scrum Team is responsible for all product-
related activities from stakeholder collaboration,
verification, maintenance, operation,
experimentation, research and development, and
anything else that might be required.
The entire Scrum Team is accountable for
creating a valuable, useful Increment every
Sprint…In order to provide value, the
Increment must be usable.
- 2020 Scrum Guide
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Requirements
Design
Code
Test
Deploy
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Requirements
Design
Code
Test
Deploy
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
A Sprint is not just
about delivery
It’s about discovery,
de-risking,
validation, learning,
and delivery
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
4. Stability
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Forming
Storming
Norming
Performing
- Tuckman’s Stages of Group Development
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
5. Bounded Context
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Scrum Teams are … also self-managing,
meaning they internally decide who does what,
when, and how.
Adaptation becomes more difficult when the
people involved are not empowered or self-
managing. A Scrum Team is expected to adapt
the moment it learns anything new through
inspection.
- 2020 Scrum Guide
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Situational Leadership®
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Diagnose
Developmental
Level
Determine
Leadership
Approach
Apply
Approach and
Monitor
Development
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
- Situational Leadership
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
- Situational Leadership
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Situational
• Tell/Direct
• Sell/Coach
• Participate/Support
• Delegate
RACI Matrix
• Responsible
• Accountable
• Consulted
• Informed
- Management 3.0
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Source: Management 3.0 By Jurgen Appelo
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Tech Stack
Vacation
Team Members
Priority
Estimates X
X
X
X
X
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
6. Supportive
Context
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
“Build projects around motivated individuals.
Give them the environment and support they
need, and trust them to get the job done.”
“The best architectures, requirements, and
designs emerge from self-organizing teams.”
- Fifth and Eleventh of the Principles behind the Manifesto for Agile Software Development
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Supportive
Context
Tools
Equipment
Environment
Skills
Education
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
7. Evolve
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Source: Management 3.0 By Jurgen Appelo
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Forming
Storming
Norming
Performing
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Attributes of High
Performing Teams
Have a Shared sense of purpose.
Work towards common goals that fit into
the organizational priorities.
Are aligned and focused.
Clearly understand their roles and
responsibilities.
Hold each other accountable.
Work collaboratively as a team.
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Spend time together to bond and grow as a
team.
Trust and respect each other’s strengths
and differences.
Communicate openly and resolve conflict
effectively.
Open to giving and receiving feedback.
Continuously on a journey to learn and
improve.
Have effective leaders.
Attributes of High
Performing Teams
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Start using the
canvas to foster
High Performing
Teams
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Contact info@kaizenko.com for
in-house customized training or coaching
Slides and Resources
https://kaizenko.com/agiledc24
Visit kaizenko.com for more info on our tools,
templates, and training classes
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
http://www.businessballs.com/leadership-theories.htm
https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development
http://concentrics.com/7-stages-developing-high-performance-team
https://www.infoq.com/articles/what-are-self-organising-teams
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
https://www.youtube.com/watch?v=FA2hfkU34TQ
https://www.youtube.com/watch?v=yuHuSHoZlmk
References
BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
Founder – Kaizenko
Trainer & Coach
Transform | Innovate | Deliver
Fadi
Stephan
www.kaizenko.com
linkedin.com/in/fadistephan
@FadiStephan
Kaizenko KaizenkoLLC Kaizenko Kai.zen.ko
Fadi.Stephan@kaizenko.com

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Building High Performing Teams Using Scrum

  • 2. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Meet Your Neighbors Think of a high-performing team. What are some attributes of high- performing teams?
  • 3. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Attributes of High Performing Teams Have a Shared sense of purpose. Work towards common goals that fit into the organizational priorities. Are aligned and focused. Clearly understand their roles and responsibilities. Hold each other accountable. Work collaboratively as a team.
  • 4. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Spend time together to bond and grow as a team. Trust and respect each other’s strengths and differences. Communicate openly and resolve conflict effectively. Open to giving and receiving feedback. Continuously on a journey to learn and improve. Have effective leaders. Attributes of High Performing Teams
  • 5. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Founder – Kaizenko Trainer & Coach Transform | Innovate | Deliver Fadi Stephan www.kaizenko.com linkedin.com/in/fadistephan @FadiStephan Kaizenko KaizenkoLLC Kaizenko Kai.zen.ko Fadi.Stephan@kaizenko.com
  • 6. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com The High Performing Team Canvas
  • 7. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
  • 8. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 1. Goal
  • 9. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com The Product Goal is the long-term objective for the Scrum Team. The Sprint Goal is the single objective for the Sprint... The Sprint Goal also creates coherence and focus, encouraging the Scrum Team to work together rather than on separate initiatives. - 2020 Scrum Guide
  • 10. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Each Sprint Should Have 1 Sprint Goal That Results… In A Product Increment That Gets the Team One Step Closer to the Product Goal
  • 11. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Is Your Team Cooperating, Coordinating, or Collaborating?
  • 12. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Individual Group Team Self- Organized Team Self- Managed Team Self- Directed Team
  • 13. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Story A Story B Story C Story D TODO DOING DONE
  • 14. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Story A Story B Story C Story D TODO DOING DONE
  • 15. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Story A Story B Story C Story D TODO DOING DONE
  • 16. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Start Finishing Stop Starting
  • 17. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Story A Story B Story C Story D TODO DOING DONE
  • 18. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Story A Story B Story C Story D TODO DOING DONE
  • 19. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
  • 20. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 2. Constraints
  • 21. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Deliver a working, useful, valuable product increment each and every Sprint
  • 22. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Constraints Help Teams Prioritize
  • 23. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Constraints Help Teams Focus
  • 24. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Constraints Help Teams Deliver
  • 25. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Successful use of Scrum depends on people becoming more proficient in living five values: Commitment, Focus, Openness, Respect, and Courage These values give direction to the Scrum Team with regard to their work, actions, and behavior. - 2020 Scrum Guide
  • 26. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 3. Diversity
  • 27. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Cross Functional
  • 28. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Within a Scrum Team, there are no sub-teams or hierarchies. It is a cohesive unit of professionals focused on one objective at a time, the Product Goal. Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value each Sprint. - 2020 Scrum Guide
  • 29. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com From Idea To Delivered Product
  • 30. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com From Concept To Cash
  • 31. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com The Scrum Team is responsible for all product- related activities from stakeholder collaboration, verification, maintenance, operation, experimentation, research and development, and anything else that might be required. The entire Scrum Team is accountable for creating a valuable, useful Increment every Sprint…In order to provide value, the Increment must be usable. - 2020 Scrum Guide
  • 32. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Requirements Design Code Test Deploy
  • 33. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Requirements Design Code Test Deploy
  • 34. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com A Sprint is not just about delivery It’s about discovery, de-risking, validation, learning, and delivery
  • 35. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 4. Stability
  • 36. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Forming Storming Norming Performing - Tuckman’s Stages of Group Development
  • 37. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
  • 38. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 5. Bounded Context
  • 39. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Scrum Teams are … also self-managing, meaning they internally decide who does what, when, and how. Adaptation becomes more difficult when the people involved are not empowered or self- managing. A Scrum Team is expected to adapt the moment it learns anything new through inspection. - 2020 Scrum Guide
  • 40. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Situational Leadership®
  • 41. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Diagnose Developmental Level Determine Leadership Approach Apply Approach and Monitor Development
  • 42. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com - Situational Leadership
  • 43. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com - Situational Leadership
  • 44. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Situational • Tell/Direct • Sell/Coach • Participate/Support • Delegate RACI Matrix • Responsible • Accountable • Consulted • Informed - Management 3.0
  • 45. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Source: Management 3.0 By Jurgen Appelo
  • 46. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Tech Stack Vacation Team Members Priority Estimates X X X X X
  • 47. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 6. Supportive Context
  • 48. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com “Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.” “The best architectures, requirements, and designs emerge from self-organizing teams.” - Fifth and Eleventh of the Principles behind the Manifesto for Agile Software Development
  • 49. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Supportive Context Tools Equipment Environment Skills Education
  • 50. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com 7. Evolve
  • 51. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Source: Management 3.0 By Jurgen Appelo
  • 52. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Forming Storming Norming Performing
  • 53. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com
  • 54. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Attributes of High Performing Teams Have a Shared sense of purpose. Work towards common goals that fit into the organizational priorities. Are aligned and focused. Clearly understand their roles and responsibilities. Hold each other accountable. Work collaboratively as a team.
  • 55. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Spend time together to bond and grow as a team. Trust and respect each other’s strengths and differences. Communicate openly and resolve conflict effectively. Open to giving and receiving feedback. Continuously on a journey to learn and improve. Have effective leaders. Attributes of High Performing Teams
  • 56. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Start using the canvas to foster High Performing Teams
  • 57. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Contact info@kaizenko.com for in-house customized training or coaching Slides and Resources https://kaizenko.com/agiledc24 Visit kaizenko.com for more info on our tools, templates, and training classes
  • 58. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com http://www.businessballs.com/leadership-theories.htm https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development http://concentrics.com/7-stages-developing-high-performance-team https://www.infoq.com/articles/what-are-self-organising-teams http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation https://www.youtube.com/watch?v=FA2hfkU34TQ https://www.youtube.com/watch?v=yuHuSHoZlmk References
  • 59. BUILDING HIGH PERFORMING TEAMS @fadistephan | kaizenko.com Founder – Kaizenko Trainer & Coach Transform | Innovate | Deliver Fadi Stephan www.kaizenko.com linkedin.com/in/fadistephan @FadiStephan Kaizenko KaizenkoLLC Kaizenko Kai.zen.ko Fadi.Stephan@kaizenko.com