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Becky Livingston
         President & CEO
    Royal Apple Marketing
         September 2012




Build Support
for Employee
Volunteer
Programs via
Storytelling

      © 2012 Royal Apple Marketing
My Story
ü Social media advocate, author, trainer,
   speaker, and practitioner
ü Big dog lover
ü Small business consultant
ü Daily user of LinkedIn,
   Facebook, Twitter, G+,
   Pinterest, & Hootsuite
ü Marketing pro and Tech
   enthusiast
Why storytelling?
›  Storiesincrease loyalty
›  Good stories are spread
›  Good stories have conflict
  ›  True, but hard-to-believe, odd or unexpected
      events
  ›  Acts of heroism
  ›  Emotional, funny, innovative, provocative


Ask the question, “Would I share this story with others?”
Create a Plan
›  Selfassessment – What’s your story?
›  How does storytelling fit into the Strategic
    Plan?
›  Who are we trying to reach?
›  What change to do we want to see?
›  How do we measure success?
›  Who are our storytellers?
›  How do we get the word out?
Journalism’s 5 W’s to Help You
›  Who  – your characters
›  What – what happened
›  When – sequence of events
›  Where – specific scene or
    setting
›  Why – the motivation of
    the characters
›  How – how it happened
5 Questions People Ask
1.    What do other people think about this
      organization?
2.    Are people here like me?
3.    Does this work?
4.    What difference can I make?
5.    May I come along?
Get to the Heart of it
ü  Know  your point
ü  Nail your plot
ü  Have a big theme, but a small scale



 The human experience = a universal feeling, emotion,
         or truth that resonates with us all.
Convey the Story w/ Pictures
›  Create  the visual story
›  Use it in public outreach, website, blog,
    social media, annual report, email, etc.
›  Enter contests like:
  ›  DoGooder  Awards
  ›  TechSoup Storytelling Challenge
  ›  The Current Cause
Building Support Through Storytelling
Building Support Through Storytelling
Video Storytelling Checklist
›  Purpose         ›  Shooting
›  Measurement     ›  Organize
›  Distribution    ›  Details
›  How
                    ›  Editing
›  Preparation
                    ›  Copyright
›  VideoPlanning
                    ›  Dissemination
›  Timing
›  Permission
Examples / Case Studies
Deer Lake Strawberry Festival
The what?




Listing of services




    Call to action!

    Sharing feature
Super Tuesday – Invisible
Children
Building Support Through Storytelling
Share Our Strength
“Stories don’t have to be long – in fact shorter
is probably better. 

Stories tell of challenges confronted, a
turning point that can emotionally draw in the
reader, and an ending that provides lessons
learned, results attained, and a clear path
forward.”
                  Reed Dewey, Volunteer Frontier
Connect with Royal Apple
Marketing
   @RoyalAppleMkgt / @BMLiving
Resources
 ›    Bowden 2 Bowden Blog http://bowden2bowden.wordpress.com/2012/09/06/stories-can-
       build-a-brand-image/
 ›    Storytelling tips from Roy Peter Clark & Shelter Box http://www.atlargeinc.com/blog/
       2012/03/02/storytelling-tips-from-roy-peter-clark-shelterbox/
 ›    Volunteer Stars Engagement Report 2012 http://www.volunteerfrontier.com/volunteer-
       engagement-stars.html
 ›    From Business Case to Storytelling: Bringing Voluteer Engagement Out of the Shadows
       http://blogs.volunteermatch.org/engagingvolunteers/2012/05/22/from-business-case-to-
       storytelling-bringing-volunteer-engagement-out-of-the-shadows/
 ›    How to get to the Heart of Your Story http://www.nonprofitmarketingblog.com/site/
       how_to_get_to_the_heart_of_your_story
 ›    Nonprofit Storytelling Tips From the Experts http://www.causevox.com/blog/2012/04/17/
       nonprofit-storytelling-tips-from-the-experts/
 ›    Keep Your Eyes Open: Visual Storytelling for Nonprofits http://blogs.volunteermatch.org/
       engagingvolunteers/2012/04/02/keep-your-eyes-open-visual-storytelling-for-nonprofits/
 ›    Video Storytellling Checklist http://www.socialbrite.org/2010/07/15/visual-storytelling-
       checklist/
 ›    A Roundup of Resources for Grass Roots Media Makers http://www.socialbrite.org/sharing-
       center/media/
 ›    19 Best Non-Profit Websites http://socialdriver.com/2012/05/19-best-non-profit-websites-
       and-why-theyre-awesome/
 ›    5 Questions Non Profits Should Answer with Stories http://
       www.nonprofitmarketingguide.com/blog/2008/04/18/five-questions-nonprofits-should-
       answer-with-stories/
 ›    Storytelling 2.0: Why Nonprofits Need to Tell Stories http://www.socialbrite.org/2011/08/24/
       storytelling-2-0-why-nonprofits-need-to-tell-stories/

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Building Support Through Storytelling

  • 1. Becky Livingston President & CEO Royal Apple Marketing September 2012 Build Support for Employee Volunteer Programs via Storytelling © 2012 Royal Apple Marketing
  • 2. My Story ü Social media advocate, author, trainer, speaker, and practitioner ü Big dog lover ü Small business consultant ü Daily user of LinkedIn, Facebook, Twitter, G+, Pinterest, & Hootsuite ü Marketing pro and Tech enthusiast
  • 3. Why storytelling? ›  Storiesincrease loyalty ›  Good stories are spread ›  Good stories have conflict ›  True, but hard-to-believe, odd or unexpected events ›  Acts of heroism ›  Emotional, funny, innovative, provocative Ask the question, “Would I share this story with others?”
  • 4. Create a Plan ›  Selfassessment – What’s your story? ›  How does storytelling fit into the Strategic Plan? ›  Who are we trying to reach? ›  What change to do we want to see? ›  How do we measure success? ›  Who are our storytellers? ›  How do we get the word out?
  • 5. Journalism’s 5 W’s to Help You ›  Who – your characters ›  What – what happened ›  When – sequence of events ›  Where – specific scene or setting ›  Why – the motivation of the characters ›  How – how it happened
  • 6. 5 Questions People Ask 1.  What do other people think about this organization? 2.  Are people here like me? 3.  Does this work? 4.  What difference can I make? 5.  May I come along?
  • 7. Get to the Heart of it ü  Know your point ü  Nail your plot ü  Have a big theme, but a small scale The human experience = a universal feeling, emotion, or truth that resonates with us all.
  • 8. Convey the Story w/ Pictures ›  Create the visual story ›  Use it in public outreach, website, blog, social media, annual report, email, etc. ›  Enter contests like: ›  DoGooder Awards ›  TechSoup Storytelling Challenge ›  The Current Cause
  • 11. Video Storytelling Checklist ›  Purpose ›  Shooting ›  Measurement ›  Organize ›  Distribution ›  Details ›  How ›  Editing ›  Preparation ›  Copyright ›  VideoPlanning ›  Dissemination ›  Timing ›  Permission
  • 12. Examples / Case Studies
  • 14. The what? Listing of services Call to action! Sharing feature
  • 15. Super Tuesday – Invisible Children
  • 18. “Stories don’t have to be long – in fact shorter is probably better. Stories tell of challenges confronted, a turning point that can emotionally draw in the reader, and an ending that provides lessons learned, results attained, and a clear path forward.” Reed Dewey, Volunteer Frontier
  • 19. Connect with Royal Apple Marketing @RoyalAppleMkgt / @BMLiving
  • 20. Resources ›  Bowden 2 Bowden Blog http://bowden2bowden.wordpress.com/2012/09/06/stories-can- build-a-brand-image/ ›  Storytelling tips from Roy Peter Clark & Shelter Box http://www.atlargeinc.com/blog/ 2012/03/02/storytelling-tips-from-roy-peter-clark-shelterbox/ ›  Volunteer Stars Engagement Report 2012 http://www.volunteerfrontier.com/volunteer- engagement-stars.html ›  From Business Case to Storytelling: Bringing Voluteer Engagement Out of the Shadows http://blogs.volunteermatch.org/engagingvolunteers/2012/05/22/from-business-case-to- storytelling-bringing-volunteer-engagement-out-of-the-shadows/ ›  How to get to the Heart of Your Story http://www.nonprofitmarketingblog.com/site/ how_to_get_to_the_heart_of_your_story ›  Nonprofit Storytelling Tips From the Experts http://www.causevox.com/blog/2012/04/17/ nonprofit-storytelling-tips-from-the-experts/ ›  Keep Your Eyes Open: Visual Storytelling for Nonprofits http://blogs.volunteermatch.org/ engagingvolunteers/2012/04/02/keep-your-eyes-open-visual-storytelling-for-nonprofits/ ›  Video Storytellling Checklist http://www.socialbrite.org/2010/07/15/visual-storytelling- checklist/ ›  A Roundup of Resources for Grass Roots Media Makers http://www.socialbrite.org/sharing- center/media/ ›  19 Best Non-Profit Websites http://socialdriver.com/2012/05/19-best-non-profit-websites- and-why-theyre-awesome/ ›  5 Questions Non Profits Should Answer with Stories http:// www.nonprofitmarketingguide.com/blog/2008/04/18/five-questions-nonprofits-should- answer-with-stories/ ›  Storytelling 2.0: Why Nonprofits Need to Tell Stories http://www.socialbrite.org/2011/08/24/ storytelling-2-0-why-nonprofits-need-to-tell-stories/