Burge, Stephen Agile Ba Revised
- 1. Stephen Burge 2508 Merlin Drive • Lewisville, Texas 75056 972-899-9466 sburge@grandecom.net Sr. Business Analyst Sr. business analyst that is a liaison between Information Technology and diverse business organizations. My projects meet business goals and expectations in a timely, proactive manner that address business processes, business requirements, and cost benefits. Clear, timely communication is maintained between all team members so that project expectations are kept. My cross-functional teams effectively communicate with QA, developers, subject matter experts, and managers. I have been involved with developing applications through the complete software development lifecycle. Projects are done on time and on budget. Quality Assurance • System Testing • Gap Analysis • Customer Support • Integration Planning • Database Design • Risk Assessment • Team Building • Train the Trainer • Help Desk Enforced Agile style implementation methods among cross-functional logistical project teams and logistic stakeholders such that 99% of the enhancements were released on time. Worked with the Logistics Product Owner, Design, Programming, QA, and IT staff such that 99% of the product enhancements were delivered bug free, after each sprint cycle Defined radically new workflow processes that were used on ERP, PLM, and SRM software to multiple business units that were incorporated into an out of the box system, which resulted in 20% reduction in using unique parts in design process. PROFESSIONAL EXPERIENCE THE INSOURCE GROUP – Irving, Texas 2012 The InSource Group provides IT personnel to various companies that are needing exceptional IT resources. Business Analyst Documented e-commerce process for scrapbooking at Michaels. TITLEMAX – Alpharetta, Georgia 2011 – 2012 Titlemax is a title lending company that gives money to people in exchange for their vehicle title. Senior Business Analyst Performed gap analysis between two thick client systems and a newly developed thin client system in the operations of their stores – focusing on post collection efforts. Identified opportunities for future enhancements. Completed 20% more business analyst requirements than originally assigned, while meeting original due date. BROOKS INSTRUMENT – Allen, Texas 2010 – 2011 Brooks Instrument is an international company that produces precision flow meters for various industries, from the semiconductor industry to oil and gas. Business Analyst Performed analysis on data migration from Agile PLM to TeamCenter PLM to insure no data was lost. Performed functionality gap analysis between Agile PLM to TeamCenter PLM. Trained Allen site in the use of TeamCenter. Became TeamCenter champion and subject matter expert. Consolidated two metrology software systems into one and upgraded them to the latest version. Migrated metrology software to latest version that showed a cost avoidance of 81%. Converted Allen facility to TeamCenter and implemented new TeamCenter functionality at corporate headquarters such that 20% reduction in piece part population could be realized.
- 3. Stephen Burge Page Two CAREERCONNECTION – Dallas, Texas 2009 – 2010 CareerConnection assists professionals in networking, career management and placement with companies throughout the Metroplex. It is the oldest and largest career management and networking organization in the Dallas/Fort Worth area. Project Manager Compared various CRM packages (SalesForce, Bull Horn, etc.) to users’ needs per defined requirements. In addition, created new analytics, normalized and sanitized data, and new processes and reports. Wrote system requirements. Implemented enhancements to web site utilizing agile methodology. Performed gap analysis on web site functionality. Selected developer to create new functionality. • Implemented increased functionality and more user friendly functions that resulted in 5% more user use activity and resulted in a cost avoidance of $9600. BARBEAU ENTERPRISES 2009 Company provides contract, direct placement, and recruiting research options nationwide. Team Lead Migrated computer equipment from WaMu functionality to Chase functionality. Managed implementation team. Converted equipment at bank branch on time and with site personnel being very pleased with results (minimal impact), whereas some sites had their team working till after midnight. LOCKHEED MARTIN - Dallas, Texas 1991 - 2008 International company that produces various products that include aircraft, radar, and space vehicles. This specific division develops several missiles and fire control systems and operates in a matrix management environment. Senior Components Engineer 2006 – 2008 Led team in coordinating and communicating critical component issues, including obsolescence through the use of MS Project. Identified optional part types to be used. Documented company procedures. Managed project costs. Mentored junior components engineers to learn the steps and processes to resolve piece part issues. Cost avoidance of $1M was realized as the result of monitoring parts for obsolescence issues. Project Manager / Business Analyst 2004 – 2006 Coordinated three projects for simultaneous implementation of logistical custom applications, while using agile methodology. Kept meetings strictly to identified time limit. Kept track of all enhancements through the use of MS Project so that all schedules and goals were met. Managed unit testing and acceptance testing of proposed system. Identified enhancements for the next sprint period with stakeholders and upper managers. Performed configuration management of enhancements. Elicited, defined, documented, and scheduled development of 83 logistical enhancements over a one year period for an internally created software package that supports missile depot activity by utilizing SDLC methods. Enhancements added functionality to existing system, met stakeholders’ requirements and kept 98% of top enhancements on schedule and bug free. Obtained funding each year to develop in-house logistical software in a zero based financial environment and allowed continued development of software.
- 4. Stephen Burge Page Three Project Manager 2001 – 2004 Tested and implemented packaged supply chain management software tool that was implemented across sites in two different states. Defined process and managed cross-functional team of six to add new functionality and to normalize, sanitize, and rationalize data, and to have cleansed data it segregated from the rest of the data. Responded to users’ issues. Launched implementation of supply chain management software across complete, virtual company campus. Coordinated implementation of application with other applications through the use of MS Project. Communicate issues and needs of application back to development teams. Identified and defined enhancements to Supplier Relationship Management (SRM) database that reduced time required to get information to employees and export data to designated personnel from approximately four days to same day. EDUCATION / PROFESSIONAL DEVELOPMENT M.B.A. in Information Technology • University of Dallas - Irving, Texas Sigma Iota Epsilon Honor Society B.A. Chemistry • Southern Methodist University - Dallas, Texas Leadership 21 - management training courses at Lockheed Martin TECHNICAL SKILLS C/C++ • COBOL • MS Access • MS Project • MS Office • Borland Caliber • i2’s Object Oriented Relational database (Oracle) • MS Visio ASSOCIATION INVOLVEMENT Lockheed Martin Missile and Fire Control’s Component Engineering representative to Lockheed Martin’s Engineering Process Improvement Council Director on i2 User Group Board of Directors