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Introduction to Human
Resources Management
Unit I
Learning Outcomes
As a result, students will be able to:
1. Explain how good human resource management practices can help achieve
organizational objectives.
2. Discuss the contribution of human resource management profession toward
the development of the organization
3. Give examples of the roles and competencies of a human resource manager.
4. Suggest desirable qualities that will make one become good future HR manager
5. List some of the rewarding careers of human resource managers.
Values Focus: Social respect, responsibility
Why should you study human resources
management?
• Which of these activities would you like to engage in your career?
• Establishing the strategic direction your firm should take.
• Attracting top-notch people to work for you and your firm?
• Determining the right people to hire so your team and company are a success?
• Helping and coaching people so they become top performers.
• If you answered yes to these question, a job managing people might be a
rewarding career for you and a very good reason why you should study
human resources management.
What is human resource management?
• Human resource management (HRM) is…
• defined as the function of management, concerned with
promoting and enhancing the development of work effectiveness
and advancement of the human resources in the organization
(Pereda, P., et al., 2020).
What is human resource management?
• Human resource management (HRM) is…
• the art of procuring, developing, and maintaining competent
workforce to achieve the goals of an organization in an effective
and efficient manner (Mendoza and Garcia, 2019)
• the process of managing human talent to achieve an organization’s
objectives (Snell, Morris, and Bohlander, 2016)
Other definitions
• Human resource development (HRD) – is the integrated use of
training organizational and career development efforts to improve the
individual, group, and organizational effectiveness (Mendoza and
Garcia, 20190
What is human resources?
• Human resources (HR) – the set of individuals who make up the
workforce of an organization, business sector, or economy (Mendoza
and Garcia, 2019)
• Human capital – is the term used to describe the employees’
knowledge, skills, abilities, and other attributes (KSAOs) that have
economic value to an organization (Snell, Morris, and Bohlander,
2016).
• Human capital is the collective value of the capabilities, knowledge,
skills, life experiences, and motivation of an organization’s workforce
(https://youtu.be/jNkV4zQzQHE)
•
Growth and Development of Personnel/HRM in the
Philippines
• New field in the Philippines
• Early 1950s - gained acceptance and recognition
• Three conditions for its acceptance and recognition:
• Top management must be convinced that personnel management is
needed in its business operations
• Qualified personnel administrators must be available
• Personnel administrators must demonstrate their capacity to contribute
to company’s objectives and goals achievement.
Growth and Development of
Personnel/HRM in the Philippines…
• Personnel Management Association of the Philippines (PMAP) is
national organization established to uphold the profession to the
fullest. Activities include:
1. Training and development of personnel administrators
2. Participation in public hearings
3. Dissemination of information and technical advice to upgrade the field of personnel
management
4. Establishment of a public relations program
5. Participation in the consultation of government instrumentalities prior to taking a
stand on matters affecting employer-employee relations.
Growth and Development of Personnel/HRM
in the Philippines…
• These government Instrumentalities include:
• Department of Labor and Employment (DOLE)
• Employees Compensation Commission (ECC)
• Social Securities System (SSS)
• Technical and Skills Development Administration (TESDA), and
• Other government agencies.
• All these efforts, resulted to the enhancement of the status of
personnel management and improvement of the compensation of
personnel managers.
Human Resources and the Organization
• To achieve success depends increasingly on the ability of an
organization to manage its human capital.
• Firms create value and does not only include financial function, it now includes employee
growth and satisfaction, employment opportunities, environment protection and
community development contribution.
• Human resources are crucial to the long-term survival of the organization. They
are human capital who can be a source of competitive advantage to an
organization.
• It is people who provide new ideas, innovation, skills, and leadership to
organizations.
• The effective utilization of manpower can help add and create value
to the organization.
What are the Challenges of Human Resources?
1. The challenge of competing in the global community
2. The stockholders challenge – meet investors’ and other stakeholders’
needs.
3. The challenge for productivity – the global technology, smarter workers is
increasing the challenge to greater productivity. The links of high
productivity are:
• Human resources and capabilities
• New technology and opportunities
• Efficient work structure and company policies
The organization’s competitive advantage depends on the strength of the above
linkage.
Human resource Management must face these challenges to motivate and develop a
well-trained and committed workforce.
Factors that contribute to the growth of PM
in the Philippines
1. Increasing complexity of business operations
2. Government regularizations and labor laws promulgated in recent
years
3. Growth of labor unions
4. Influx of new concepts in management
Human Resource Management: a Science and an
Art
• A science because it involves the systematic gathering of data derived
from surveys, interviews, and observations.
• Science is a systematic accumulation of facts.
• An art because an executive needs to select the best from among
alternative solutions.
• Art is proficiency in the practical application of knowledge acquired through
study, experience or observation.
• This is where personnel management is an art, since it involves the
making of sound decisions.
• The major tools of the personnel manager as a scientist and an artist
are his creative imagination and intelligence.
The Roles and Functions of an HR Manager
Personnel/Human resource manager – is a member of the top management
responsible for the formulation of personnel policies and programs which
will facilitate an efficient personnel administration for individual and
organization goal achievement.
1. Help management achieve company goals and objectives;
2. Assist managers in formulating sound policies, programs and rules, and
implementing them fairly and efficiently;
3. Assist in providing satisfactory work environment and promote
harmonious relationships with the employees and the unions;
4. Make managers and supervisors aware of their full responsibilities in the
management of HR.
5. Help train and develop the human resources
The Roles and Functions of Personnel/HR Manager
(cont.)
6. Help promote understanding and good relationship through
communication;
7. Identify management problems that can be resolved and
opportunities that can be realized;
8. Assist managements and supervisors in handling labor relations and
problems;
9. Assist the company on promoting good morale and motivation
among its human resources;
10.Assist in crisis management and organizational development
Problems and Difficulties of the HR Manager
• Common misconception about his role and functions
• Nothing more than a simple clerk
• Power behind the throne
• Inadequate recognition by management of the proper role of HR
manager in the organization
• In the area of labor relations – keep the labor unions out, break or
bust it
• Jealousy of other executives regarding his duty and authority
The Changing Image of the HR Functions
Traditional Image
• Disrespect for the position and
those who perform it
• The low position in the
organization
• Lack of expertise
• Result: difficulty of hiring
qualified personnel
Changing Image
• Advancement in technology and the
higher qualifications for employment
– higher recognition and importance
of the HR Dept.
• Organization’s awareness of giving
attention to their important assets—
the human resources, HR practices as
a means to profitability, quality and
other business goals.
• Specialization in education of HR
practitioner has contributed to the
higher respect for the position.
The New Role of HR Dept. in the Millennium
Organization, includes:
• Recruitment and employment
• Interviewing, testing, recruiting and temporary employment
• Labor coordination
• Training and development
• Wage and salary administration
• Benefits administration
• Employee service and recreations
• Community relations
• Record management
• Health and safety
• Strategic management
Roles Personnel/Human Resource Manager
play in the company
1. Supervisor
2. Administrative official
3. Adviser
4. Coordinator
5. Negotiator
6. Educator
7. Provider of services
8. Employee counselor
9. Promoter of community relations
10.Public relations man
What are the personal qualities that a Personnel
Manager must posses?
1. Effective communicator orally and in writing
2. Above-average intelligence
3. Enjoys working with people
4. Understands a given situation, individual attitudes and the problems
of the employees and of the employer
5. Aggressive, mature and capable of giving sound advice
6. Has integrity, industry, and courage to earn the respect of the
employees and his employer
7. Pleasing personality, personal warmth and approachable.
What are the skills needed by today’s HR
Professionals?
1. A higher degree of knowledge on management practices and
processes.
2. A high degree of human and public relations
3. A working knowledge of labor laws and regulations
4. A thorough knowledge of management
5. A good community relations officer
6. Knows how to develop greater linkages with government and other
stakeholder linkages
What are rewards and benefits for human
resource managers?
1. Financially rewarding career with competitive salaries
2. Attractive benefits or “perks” aside from the usual benefits
mandated by law.
3. Company benefits may include, car plan or free use of company
transportation, free/limited use of gasoline and maintenance check-
up, cellular phone, representation/meal allowance, scholarship or
funded attendance to conventions and seminars.
What are the opportunities for career advancement or other
professional options for the Personnel Manager?
• College professor
• Vice-president of the company
• Chief executive officer (CEO)
• Politician
• Entrepreneur
• Businessman
• And many more
The career path to HR Management
Entry Level
(personnel assistant
Supervisory Level
Managerial Level
• Fresh college graduate
• Personnel assistant
• Promotion to a
higher level
• Leadership and conceptual ideas
visioning
• Analytical of the facts
• Compliance administration and
control
• Interpersonal team work
The Changing Landscape in HR Management
• Gaining competitive advantage through productive and committed
personnel
• The change in personnel values and orientation should match the
changes in technology
• Putting greater effort towards accelerating and retaining talented
personnel.
• Employees should be empowered towards productive endeavor
• More productive efforts toward properly compensated manpower
resources
Seatwork 1
Five ways you want others to treat you that you would also like
to do to others.
1. I want others to…
Case Study Assignment by team
• Please read Case Study 1: The New Human Resource Manager
• Write your analysis and be ready to discuss and submit it in class next
meeting.
• Use the suggested case analysis format.
• The instructions are given on the next slide.
CASE STUDY 1
The New Human Resource Manager
• Case 1 is found in page 16 of our textbook. (30 pts)
• Instructions: Please form a team of 5 members. Please read and analyze the case
study as a team of consultants hired by the company. Your analysis should use the
format outlined below:
1. Problem (State the problem in the case)
2. Case Facts (Write a short paragraph of the facts given in the case)
3. Analysis (Write bulleted statements of your analysis)
4. Alternative Courses of Action (As hired consultants, propose three alternatives or
options that the company can do to solve the problem with the new HR manager.
Give the advantages and disadvantages of each alternative)
5. Recommendation and Conclusion (Recommend which one from the three options or
alternatives your group proposed is the most appropriate. Justify your choice).
6. Implementation Plan (Give three to four steps or procedures you will take to put into
action your recommendation).
References
•
• Pereda, Pedrito R., Pereda, Purisima P., Ferrer, Marissa P., and
Arcega, Raymundo P. (2020). Human Resource Management, 2nd
ed., Unlimited Books Library Services & Publishing Inc., Manila.
• Mendoza, Ernesto H. and Garcia, Lorma S.P. (2019). Human
Resource Management: Current Directions and New Challenges
with Overview of International HRM, 1st ed. Unlimited Books
Library Services & Publishing Inc., Manila.
• Snell, Scott A., Morris, Shad S., and Bohlander, George W. (2016).
Managing Human Resources. 17th ed. Cengage Learning.
Bus-2203-unit-1-ppt(HRM UNIT 1-chapter 1)

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Bus-2203-unit-1-ppt(HRM UNIT 1-chapter 1)

  • 2. Learning Outcomes As a result, students will be able to: 1. Explain how good human resource management practices can help achieve organizational objectives. 2. Discuss the contribution of human resource management profession toward the development of the organization 3. Give examples of the roles and competencies of a human resource manager. 4. Suggest desirable qualities that will make one become good future HR manager 5. List some of the rewarding careers of human resource managers. Values Focus: Social respect, responsibility
  • 3. Why should you study human resources management? • Which of these activities would you like to engage in your career? • Establishing the strategic direction your firm should take. • Attracting top-notch people to work for you and your firm? • Determining the right people to hire so your team and company are a success? • Helping and coaching people so they become top performers. • If you answered yes to these question, a job managing people might be a rewarding career for you and a very good reason why you should study human resources management.
  • 4. What is human resource management? • Human resource management (HRM) is… • defined as the function of management, concerned with promoting and enhancing the development of work effectiveness and advancement of the human resources in the organization (Pereda, P., et al., 2020).
  • 5. What is human resource management? • Human resource management (HRM) is… • the art of procuring, developing, and maintaining competent workforce to achieve the goals of an organization in an effective and efficient manner (Mendoza and Garcia, 2019) • the process of managing human talent to achieve an organization’s objectives (Snell, Morris, and Bohlander, 2016)
  • 6. Other definitions • Human resource development (HRD) – is the integrated use of training organizational and career development efforts to improve the individual, group, and organizational effectiveness (Mendoza and Garcia, 20190
  • 7. What is human resources? • Human resources (HR) – the set of individuals who make up the workforce of an organization, business sector, or economy (Mendoza and Garcia, 2019) • Human capital – is the term used to describe the employees’ knowledge, skills, abilities, and other attributes (KSAOs) that have economic value to an organization (Snell, Morris, and Bohlander, 2016). • Human capital is the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization’s workforce (https://youtu.be/jNkV4zQzQHE) •
  • 8. Growth and Development of Personnel/HRM in the Philippines • New field in the Philippines • Early 1950s - gained acceptance and recognition • Three conditions for its acceptance and recognition: • Top management must be convinced that personnel management is needed in its business operations • Qualified personnel administrators must be available • Personnel administrators must demonstrate their capacity to contribute to company’s objectives and goals achievement.
  • 9. Growth and Development of Personnel/HRM in the Philippines… • Personnel Management Association of the Philippines (PMAP) is national organization established to uphold the profession to the fullest. Activities include: 1. Training and development of personnel administrators 2. Participation in public hearings 3. Dissemination of information and technical advice to upgrade the field of personnel management 4. Establishment of a public relations program 5. Participation in the consultation of government instrumentalities prior to taking a stand on matters affecting employer-employee relations.
  • 10. Growth and Development of Personnel/HRM in the Philippines… • These government Instrumentalities include: • Department of Labor and Employment (DOLE) • Employees Compensation Commission (ECC) • Social Securities System (SSS) • Technical and Skills Development Administration (TESDA), and • Other government agencies. • All these efforts, resulted to the enhancement of the status of personnel management and improvement of the compensation of personnel managers.
  • 11. Human Resources and the Organization • To achieve success depends increasingly on the ability of an organization to manage its human capital. • Firms create value and does not only include financial function, it now includes employee growth and satisfaction, employment opportunities, environment protection and community development contribution. • Human resources are crucial to the long-term survival of the organization. They are human capital who can be a source of competitive advantage to an organization. • It is people who provide new ideas, innovation, skills, and leadership to organizations. • The effective utilization of manpower can help add and create value to the organization.
  • 12. What are the Challenges of Human Resources? 1. The challenge of competing in the global community 2. The stockholders challenge – meet investors’ and other stakeholders’ needs. 3. The challenge for productivity – the global technology, smarter workers is increasing the challenge to greater productivity. The links of high productivity are: • Human resources and capabilities • New technology and opportunities • Efficient work structure and company policies The organization’s competitive advantage depends on the strength of the above linkage. Human resource Management must face these challenges to motivate and develop a well-trained and committed workforce.
  • 13. Factors that contribute to the growth of PM in the Philippines 1. Increasing complexity of business operations 2. Government regularizations and labor laws promulgated in recent years 3. Growth of labor unions 4. Influx of new concepts in management
  • 14. Human Resource Management: a Science and an Art • A science because it involves the systematic gathering of data derived from surveys, interviews, and observations. • Science is a systematic accumulation of facts. • An art because an executive needs to select the best from among alternative solutions. • Art is proficiency in the practical application of knowledge acquired through study, experience or observation. • This is where personnel management is an art, since it involves the making of sound decisions. • The major tools of the personnel manager as a scientist and an artist are his creative imagination and intelligence.
  • 15. The Roles and Functions of an HR Manager Personnel/Human resource manager – is a member of the top management responsible for the formulation of personnel policies and programs which will facilitate an efficient personnel administration for individual and organization goal achievement. 1. Help management achieve company goals and objectives; 2. Assist managers in formulating sound policies, programs and rules, and implementing them fairly and efficiently; 3. Assist in providing satisfactory work environment and promote harmonious relationships with the employees and the unions; 4. Make managers and supervisors aware of their full responsibilities in the management of HR. 5. Help train and develop the human resources
  • 16. The Roles and Functions of Personnel/HR Manager (cont.) 6. Help promote understanding and good relationship through communication; 7. Identify management problems that can be resolved and opportunities that can be realized; 8. Assist managements and supervisors in handling labor relations and problems; 9. Assist the company on promoting good morale and motivation among its human resources; 10.Assist in crisis management and organizational development
  • 17. Problems and Difficulties of the HR Manager • Common misconception about his role and functions • Nothing more than a simple clerk • Power behind the throne • Inadequate recognition by management of the proper role of HR manager in the organization • In the area of labor relations – keep the labor unions out, break or bust it • Jealousy of other executives regarding his duty and authority
  • 18. The Changing Image of the HR Functions Traditional Image • Disrespect for the position and those who perform it • The low position in the organization • Lack of expertise • Result: difficulty of hiring qualified personnel Changing Image • Advancement in technology and the higher qualifications for employment – higher recognition and importance of the HR Dept. • Organization’s awareness of giving attention to their important assets— the human resources, HR practices as a means to profitability, quality and other business goals. • Specialization in education of HR practitioner has contributed to the higher respect for the position.
  • 19. The New Role of HR Dept. in the Millennium Organization, includes: • Recruitment and employment • Interviewing, testing, recruiting and temporary employment • Labor coordination • Training and development • Wage and salary administration • Benefits administration • Employee service and recreations • Community relations • Record management • Health and safety • Strategic management
  • 20. Roles Personnel/Human Resource Manager play in the company 1. Supervisor 2. Administrative official 3. Adviser 4. Coordinator 5. Negotiator 6. Educator 7. Provider of services 8. Employee counselor 9. Promoter of community relations 10.Public relations man
  • 21. What are the personal qualities that a Personnel Manager must posses? 1. Effective communicator orally and in writing 2. Above-average intelligence 3. Enjoys working with people 4. Understands a given situation, individual attitudes and the problems of the employees and of the employer 5. Aggressive, mature and capable of giving sound advice 6. Has integrity, industry, and courage to earn the respect of the employees and his employer 7. Pleasing personality, personal warmth and approachable.
  • 22. What are the skills needed by today’s HR Professionals? 1. A higher degree of knowledge on management practices and processes. 2. A high degree of human and public relations 3. A working knowledge of labor laws and regulations 4. A thorough knowledge of management 5. A good community relations officer 6. Knows how to develop greater linkages with government and other stakeholder linkages
  • 23. What are rewards and benefits for human resource managers? 1. Financially rewarding career with competitive salaries 2. Attractive benefits or “perks” aside from the usual benefits mandated by law. 3. Company benefits may include, car plan or free use of company transportation, free/limited use of gasoline and maintenance check- up, cellular phone, representation/meal allowance, scholarship or funded attendance to conventions and seminars.
  • 24. What are the opportunities for career advancement or other professional options for the Personnel Manager? • College professor • Vice-president of the company • Chief executive officer (CEO) • Politician • Entrepreneur • Businessman • And many more
  • 25. The career path to HR Management Entry Level (personnel assistant Supervisory Level Managerial Level • Fresh college graduate • Personnel assistant • Promotion to a higher level • Leadership and conceptual ideas visioning • Analytical of the facts • Compliance administration and control • Interpersonal team work
  • 26. The Changing Landscape in HR Management • Gaining competitive advantage through productive and committed personnel • The change in personnel values and orientation should match the changes in technology • Putting greater effort towards accelerating and retaining talented personnel. • Employees should be empowered towards productive endeavor • More productive efforts toward properly compensated manpower resources
  • 27. Seatwork 1 Five ways you want others to treat you that you would also like to do to others. 1. I want others to…
  • 28. Case Study Assignment by team • Please read Case Study 1: The New Human Resource Manager • Write your analysis and be ready to discuss and submit it in class next meeting. • Use the suggested case analysis format. • The instructions are given on the next slide.
  • 29. CASE STUDY 1 The New Human Resource Manager • Case 1 is found in page 16 of our textbook. (30 pts) • Instructions: Please form a team of 5 members. Please read and analyze the case study as a team of consultants hired by the company. Your analysis should use the format outlined below: 1. Problem (State the problem in the case) 2. Case Facts (Write a short paragraph of the facts given in the case) 3. Analysis (Write bulleted statements of your analysis) 4. Alternative Courses of Action (As hired consultants, propose three alternatives or options that the company can do to solve the problem with the new HR manager. Give the advantages and disadvantages of each alternative) 5. Recommendation and Conclusion (Recommend which one from the three options or alternatives your group proposed is the most appropriate. Justify your choice). 6. Implementation Plan (Give three to four steps or procedures you will take to put into action your recommendation).
  • 30. References • • Pereda, Pedrito R., Pereda, Purisima P., Ferrer, Marissa P., and Arcega, Raymundo P. (2020). Human Resource Management, 2nd ed., Unlimited Books Library Services & Publishing Inc., Manila. • Mendoza, Ernesto H. and Garcia, Lorma S.P. (2019). Human Resource Management: Current Directions and New Challenges with Overview of International HRM, 1st ed. Unlimited Books Library Services & Publishing Inc., Manila. • Snell, Scott A., Morris, Shad S., and Bohlander, George W. (2016). Managing Human Resources. 17th ed. Cengage Learning.