Business Process De Pillis Tool Comparison
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This document compares the business process modeling tools ProVision and ARIS. It finds that while ProVision has a lower learning curve, ARIS supports modeling standards and integration across multiple sites. ARIS also includes additional modules for simulation, analytics and custom reporting. Both tools can improve process performance, compliance and risk management when used to document, analyze and improve business processes.
Business Process De Pillis Tool Comparison
- 1. Business Process EngineeringSelecting the right process for your companyPure Force Enterprises, GJ de Pillis 1
- 2. Agenda1. Benefits & Pitfalls2. Compliance2. Compliance3. Tool Comparison4. Close2PFE, Inc: GJ dePillis © 2010
- 3. Benefits of Implementing Process1. Benefits & PitfallsImprove process performanceImprove compliance & regulatory control and traceabilityManage operational riskImprove Scalability and planning for infrastructure expansionEasier auditingKeeping content freshDynamic resourcing: Configuration discoveryIssue trackingChange ManagementCapacity ManagementARIS (Architecture of Integrated Information Systems) supports over 140 model types including: VACD (Value Added Chain Diagram) and EPC (Event-Driven Process Chain). 3PFE, Inc: GJ dePillis © 2010
- 4. 1. Benefits & PitfallsPitfalls: Why would it fail? Unrealistic expectations of ITUnsure what change will doLack of Planning Lacking stakeholder involvementUnclear SOD in departmentsLacking Supplier Tech SupportCumbersome Process 4PFE, Inc: GJ dePillis © 2010
- 5. Can I use Visio? 1. Benefits & PitfallsMODELING RULES: Visio is good modeling tool, but lacks modeling rule enforcement for standardization during model developmentNOT FOR AUDITS: Visio is good choice for small companies who won’t interface with regulatory bodies, federal agencies, and don’t need to be in compliance. If all you need is static diagram without intelligence behind each process step, then Visio is good choiceREPORTING: Visio can’t report inventory based off a model diagramSIMULATION: Visio can’t simulate cost, systems impacted, and employees impacted by a process and then report on that. ARTIFACTS: Visio artifact attachment to objects is clunky. PROFESSIONAL VERSION: Can create a database within Visio Professional (Enterprise) edition http://articles.techrepublic.com.com/5100-10878_11-1039355.html but, Blogger comment: “…reminds me of the early '80s when people were sharing tips and tricks on how best to use Lotus 1-2-3 as a word processor!”5
- 6. 1. Benefits & PitfallsHow Do I start?Before You Get a ToolAfter Tool is in PlaceCapture current “as-is” processInventory IT systems used (including Excel spreadsheets, physical assets, etc)Get executive buy-inSelect your talentCreate SODID tools used and how tools will interact with each other (MS project, Issue Tracking, Modeling tool, Plotter/printer…) Schedule working sessionsIdentify your goal and sub-goalsSchedule: model built reviewed simulated published train end users on process Review model for updatesModel development 55%Simulation 10%Analysis of simulation & decisions captured based on sims 35%Identify and document terms “problem”, “known error”, etcMap your “to be” process & capture gap analysisClarify duties of architect and how Lead will interact with other architects and modelersCreate tests to verify if models created meet business needs (be concise. Models should make life easier for employees)6PFE, Inc: GJ dePillis © 2010
- 7. Business Process Tool Roll Out71. Benefits & PitfallsPFE, Inc: GJ dePillis © 2010
- 8. Cost of Non-ComplianceCompliance:In USA 2004 $5 billion with $1 billion going to IT to become SOX compliantNearly 80% corps lacked IT infrastructure to track, audit, manage compliance. Corps used excel spreadsheets, ad hoc Databases, and various external vendors & couldn’t track consistently.It costs more to be OUT OF compliance than to create compliant IT systems that support business needs“However, while the costs of ensuring compliance are considerable, the costs of not being in compliance are even higher, as companies run the risks of exclusion from key markets, stopped shipments, and product recalls, with a corresponding loss of revenue and potentially disastrous consequences for brand image and/or corporate reputation. In the case of a serious breach of compliance regulations, firms may also face hefty fines and/or criminal prosecutions…Ireland may levy fines up to £15,000,000, can impose prison terms of up to 10 years, and will ask for a recall of violating products ” The Greening of the IT Sector: Problems and Solutions in Managing Environmental Compliance. by Tom Butler and Damien McGovern, The Cutter Edge, Vol 21, No 282. CompliancePFE, Inc: GJ dePillis © 2010
- 9. 2. Compliance What Process To Follow?Best Practices Standardize IT1Plan2 Implement5EvaluateImproveCOBITControl Objectives for Information and Related Technology3Support4MonitorCOBIT created for IT by ISACA (Information Systems Audit and Control Association) & ITGI (IT Governance Institute) in 1996ITIL (IT Infrastructure Library) created by OGC (Office of Government Commerce of United Kingdom) in 19899PFE, Inc: GJ dePillis © 2010ARIS is COBIT compliant
- 10. 2. ComplianceWhat Will a BPE Architect Do? Create a repeatable, measurable easy-to-follow process Make employee jobs easier and be in compliance3. GAP2.CAVRE4.Concise1. Customers5. COTS6.Train10PFE, Inc: GJ dePillis © 2010
- 11. ProVisionvs. ARIS (Gartner 2008)3. Tool Comparison11PFE, Inc: GJ dePillis © 2010
- 12. Provision vs ARIS (Gartner 2010)123. Tool Comparison
- 13. Feature Comparison, 1ProvisionSimulation includedSpell checkerFree form design, but can cause consistency issues when working with a team of modelersNumbering, but processes intertwine with each other making steps seem out of orderEA is included Pre-canned reports included. Will need to have Crystal Reports to customize reportsProvision customer service available during limited hours or you can create a ticket thru Metastorm website.Supporting documentation could use improvement and lacks “how to” step-by-step in some areas.Can try out full version for 14 days only.No integration into SAP , but Provision Connect allows for modeling of SAP bring related components from SAP Solution Manager into Provsion for analysis. Has reports for MiniTab and others to identify bottlenecks in a process.ARIS3. Tool ComparisonSimulation offered in ARIS Business Simulator, an extra module, but allows for more powerful scenariosSpell checker available in ARIS SR5 and laterModeling adheres to strict rules allowing for teams to create compatible modelsManual numbering is available, but not recommendedEA is separate module, but allows for better tracking and reportingCustomized reporting included. No extra reporting tool needed. ARIS customer service is helpful and included in planClear documentation and videos providedCan try out limited functionality of ARIS Express for free for unlimited timeSmooth integration into SAP, Oracle, BMC Atrium, Erwin, MiniTab, etc…Architects will find ARIS very useful and complimentary to existing BPMS systems (Business Genetics, WebMethods, Casewise, Tibco business Studio, Ultimus)13PFE, Inc: GJ dePillis © 2010
- 14. Feature Comparison, 2Provision Metastorm is known for having strong BPMS tool, but Provision, formally of ProForma, is specifically for modelingLower learning curve to use than ARIS and can support modeling and enterprise architectureBuilt in simulation, ABC and ability to analyze data for time and cost of a processCan import some other types of modeling tools, but process could use improvement.LDAP Single Sign on (Knowledge Exchange)Good tool for single site companies with one modeling departmentARIS3. Tool ComparisonCan import models from several other Business Process tools, such as ProVision (if set up in Provision appropriately) and many other frameworksARIS is OEMed as Oracles enterprise architecture and BPA modeling tool of choice for its deployment environment and BPMSARIS includes ABC, Balanced Scorecard, KPI management and business rules designer and more in ARIS Process Performance Manager. ARIS “HOUSE” offers over 140 model type templates, formats, and industry standards for industry specific needs. This makes starting the modeling process quick since the rules for that model type are built in. (EPC, BPMN, UML, BPEL, WSDL, etc) models for Healthcare industry, Supply chain (SCOR), Value Chain Reference Model (VRM), ITIL, Value Engineering (Accelerating Projects), Enterprise Architecture, SAP, BPM, SOA, Risk & Compliance Management, etc…Contains workflow solution engine to automate its own governance processMulti-domain LDAP single sign on (Business Publisher)Good tool for multi-site companies with teams of modelers which require regular integration14PFE, Inc: GJ dePillis © 2010
- 15. ProVisionProvision Support http://www.metastorm.com/Support/provision/supIndex.aspProvision Webcasts http://www.metastorm.com/library/ondemand.asp#bpaFull Version software trial http://www.metastorm.com/library/license_PVtrial.aspMetastorm may terminate the licenses to Software if you fail to pay any applicable license fees due for such Software within 30 days after receipt of written notice from Metastorm of nonpayment or terminate all licenses of Software if you commit a material breach of this License and fail to correct the same within 30 days after you are notified in writing of the breach.Discussion groups http://www.metastorm.com/support/bpm-discussion-groups.asp3. Tool Comparison15PFE, Inc: GJ dePillis © 2010
- 16. 3. Tool ComparisonARIS Express for FreeARIS Express is FREE of charge and can be downloaded http://download.ariscommunity.com/ so you can try limited feature version for as long as you need and decide later to upgrade when you are readyGood tool for occasional users and beginners in Business Process Management. Helpful free documents http://www.ariscommunity.com/help/aris-expressMash Zone 1.0 Dashboard (lets employees create ad-hoc reports & dashboards to analyze data important to them) http://www.ariscommunity.com/users/jork/2010-01-18-welcome-aris-mashzone-free-version-aris-community-members-availableVideo Tutorials http://www.ariscommunity.com/aris-express/tutorialsDiscussion Groups http://www.ariscommunity.com/groupEasily upgrade to full version http://www.ariscommunity.com/aris-express/full-versionModel templates for organizational structures, processes, application systems, data, and more. All modules are fully integrated with other ARIS platform products (& SAP)16PFE, Inc: GJ dePillis © 2010
- 17. ARIS Align173. Tool ComparisonNew: ARIS Align is a social networking tool where users are empowered to collaborate, comment and participate in process designs that impact them.Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 18. ARIS AlignManagers, Architects, Users can collaborate online with “drag and drop” process modeling and users only need internet access—no other toolsSee how your business process impacts other areas of the company and get input from end users more easilyImport/Export models and artifacts to other BPM formatsUsers can connect with each other across departments, sites, and companies within a larger (global) corporate family. http://www.softwareag.com/corporate/community/arisalign/default.asphttp://www.alignspace.com/183. Tool ComparisonPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 19. 193. Tool ComparisonFor Employees without LicensesARIS Report SamplesProvision: Knowledge Exchange web version of uploaded models. LDAP login. Admin can assign group rights.ARIS: Business Publisher to create reports in Excel, Word, PDF, HTML is created on local computer. Can re-use Can publish directly from Architect. No dedicated web server needed. No Java required. PNG graphic export possible. LDAP login. Admin can assign group rights.PFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 20. ARIS Business Pub Example203. Tool ComparisonAD-Hoc Process Analytics possible for Business is includedEmployee empowered to view process. Then they can highlight all steps that meet a certain criteria. In this example, the objects highlighted show functions that take more than 20 minutes and impact 50 or more employees. PFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 21. 213. Tool ComparisonARIS Mash DashboardTake data sources and feed into the Mash app dashboardwww.mashzone.comPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 22. 223. Tool ComparisonHuman Resources RecruitingPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 23. 233. Tool ComparisonProject ManagementPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 24. 243. Tool ComparisonFacilities HeatingPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 25. 253. Tool ComparisonCustomer Service & Product EvaluationPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 26. 263. Tool ComparisonIT Applications & ARIS ArchitectPFE, Inc: GJ dePillis © 2010Graphics courtesy of © IDS Scheer AG www.ids-scheer.com
- 27. Contact Information4. ClosePure Force Enterpriseswww.pure-force.comG.J. de Pillis 312.622.6220admin@pure-force.comor depillis@yahoo.com27PFE, Inc: GJ dePillis © 2010