bvaewo Basic
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This document is an introductory course for becoming a virtual assistant. It covers the basics of what a virtual assistant is, the types of work they do including lifestyle and business assistance, necessary apps like email clients and office suites, finding work and clients through freelancing websites and social media, and getting paid through an online payment service connected to a bank account. The course is meant to provide a foundation of knowledge, and recommends an advanced course for those seeking more comprehensive training.
bvaewo Basic
- 1. bvaewo Basic
- 2. My name is Bikash Saha, and I created this eCourse. Between the year, 2011 to 2020, I worked in the Virtual Assistant industry. First, I worked as a Virtual Assistant, then I founded 2 Virtual Assistant companies. I enjoyed working in the Virtual Assistant industry, because working in the Virtual Assistant industry, I learned a lot of things which I did not knew before. So what I have learned working in the Virtual Assistant industry, I now want to share through this course, so that you can also enjoy working as a Virtual Assistant.
- 3. This is a basic course in becoming a Virtual Assistant. In this course, you will learn about, • Virtual Assistant. • Work a Virtual Assistant does. • Apps you will need. • Getting Work and Clients. and • Getting Paid. After completing this course, if you think you have understood and is able to work as a Virtual Assistant, then you can work as a Virtual Assistant independently or join a Virtual Assistant company. If you think, you need to learn more to work as a Virtual Assistant, or in a Virtual Assistant company, then you can join the advanced course after completing this basic course, in which you will,
- 4. get, • Training of Tasks a Virtual Assistant does. • Training of the Apps Virtual Assistant use. • Training on acquiring Work and Clients as a Virtual Assistant. and • Thorough explanation on Getting Paid. which is a paid one. This course is free.
- 5. I thank you for joining this course, and I hope you will enjoy learning.
- 7. The term Virtual Assistant, is abbreviated as VA, and belongs to two industries.
- 9. &
- 10. ITES Information Technology Enabled Services
- 11. Information Technology, as we all know is a industry of computers. If we go deeper with the term Information Technology, we will understand that the processing of information with the help of technology to perform certain computational tasks, is known as Information Technology. IT
- 12. Information Technology Enabled Services is a short form for ITES. ITES is a service industry. Services that are provided with the help of Information Technology, to improve the efficiency of an organization. Services such as Customer Service, Call Centers, ERP, Data Entry, Virtual Assistants, etc. falls under the ITES industry. ITES
- 13. In the IT industry, Virtual Assistants are known as Artificial Intelligence, AI, such as Siri, Google Assistant, or Amazon Echo. AI Virtual Assistants can communicate with you over voice and or by typing. Also, they can complete certain tasks, such as controlling home automation devices, media playback, managing emails, calendars, to-do lists, with the help of verbal commands. AI Virtual Assistant is not a real human, they are software programmed robots. They can only communicate with you, up to the extent, they are programmed.
- 14. In the ITES industry, a Virtual Assistant, VA, is a real human, who works as an assistant to anyone who needs assistance, with tasks related to lifestyle, professional and or business needs. VAs work remotely, from their home or while traveling. Since they work remotely via internet, so they work with clients, all around the world. A VA just needs, a laptop, internet connection, a smartphone, and few web applications, to provide, Virtual Assistant Services.
- 15. The Virtual Assistant training you are receiving, belongs to the ITES industry.
- 16. How Virtual Assistant came into existence?
- 17. I do not know exactly, but this is how, I think Virtual Assistants, the real human one 🙂, came into existence. In the beginning of the Virtual Assistant era, obviously, there were no Virtual Assistants, quite obvious, right? 🙂 There were Assistants, as we know of Assistant, we all know of Assistant, right? Like we know, a Businessman has Assistant, who helps the Businessman with various tasks the Businessman needs help with. Like, if the Businessman need to travel to someplace for work, then the Assistant helps the Businessman in searching and booking flights and hotels, helping in creating presentation documents, helping in other arrangements of the travel, such as cab booking, restaurant search, meeting arrangements, etc. This is just one example, I am giving you. Other examples of tasks, can be, finding and purchasing products online, appointment bookings with Doctors, Dentists, SPA, etc. So a Assistant of a Businessman, helps the Businessman with these kinds of tasks. Not only a Businessman has Assistant, a office also has Assistants, known as Office Assistant, who helps the Office with various tasks the office needs help in running, such as, Communicating with Vendors, Planning Office Parties, Managing Events, Purchasing Office Supplies, Documentation Tasks, Attending Phone Calls, Responding to Emails, and many others tasks, an Office Assistant is also known as Administrative Assistant.
- 18. So in the beginning of Virtual Assistant era, there were only Assistants, no Virtual Assistants, then these Assistants after retiring from their work or after working for long time as an Assistant, when they leave their job, they started to work from home, remotely, with the help of internet, phone and fax, and started providing assistance to people who needed help with tasks they were able to help, so then these Assistants became Virtual Assistant because they were providing assistance to people who needed assistance over the internet, phone and fax, so they were known as Virtual Assistants 🙂 So this is how, I think, Virtual Assistants came into existence. A general definition of Virtual Assistant is, someone who works over the internet and phone from their home or while travelling. A Virtual Assistant just needs a laptop, internet connection and a smartphone to work as a Virtual Assistant.
- 19. So, who is a Virtual Assistant? A Virtual Assistant is someone who works remotely, over the internet, phone and fax, and helps people with the tasks, a Assistant helps in the office, to the, Founder of the Company, Owner of the Company, Executive Officers of the Company, or to, Anyone who needs assistance of an Assistant, but virtually.
- 20. Lesson 2 Work a Virtual Assistant does.
- 21. There are two types of assistance, a Virtual Assistant can provide to their clients.
- 23. &
- 25. By Lifestyle Assistance, we understand helping clients with their day to day lifestyle related tasks, such as… 1. Doctor, Dentist and SPA Appointment Booking. 2. Restaurant Search and Reservation. 3. Vacation Planning. 4. Flight Search and Booking. 5. Hotel Search and Booking. 6. Online Product Search. 7. Online Purchases. 8. Calling Local Businesses and Customer Services.
- 26. By Business Assistance, we understand helping clients with their day to day business tasks, such as… 1. Internet Research. 2. Data Entry. 3. Document Drafting and Creation, Word, Excel, PowerPoint, PDF, etc. 4. Calendar Management. 5. Email Management. 6. Attending Phone Calls. 7. Organizing Office Events, Parties, etc. 8. Meeting Assistance.
- 27. So, these are the kind of tasks a Virtual Assistant can help people who needs assistance of a Virtual Assistant. These are few examples to let you know, there are obviously lot more tasks a Virtual Assistant can help. If you can think of some, let me know.
- 28. Lesson 3 Apps you will need.
- 29. There are a lot of apps, a Virtual Assistant needs to get their work done, but to get started, working as a Virtual Assistant, you will need, 1. Email App, such as Gmail to receive tasks and communicate with your clients or customers. 2. MS Office or Google Docs to get done various documentation tasks. 3. Skype to do Instant Messaging with your clients. 4. Online Storage Drive (Such as Google Drive, Dropbox, OneDrive, etc.) to stores files online and share with your clients or customers. 5. LastPass to store login credentials online to easy use of logins.
- 30. So if you have these apps ready, you are good to get started to work as a Virtual Assistant.
- 31. Lesson 4 Getting Work and Clients.
- 32. Websites where you can get work. 1. Freelancer.com. 2. Guru.com. 3. UpWork.com. 4. PeoplePerHour.com. 5. Fiverr.com. 6. Reddit.com.
- 33. How you can get clients? 1. By doing Blogging. 2. By doing Vlogging. 3. By doing Social Networking. 4. Through Freelancing Websites. 5. Through Word of Mouth.
- 35. In order to get paid, you will need two things, 1. A Bank Account. 2. A Online Merchant Account, such as PayPal. You will have to create a PayPal account and connect your Bank Account with the PayPal account. PayPal account is where you will receive payment from your clients or customers, and Bank Account is where you will transfer the money from your PayPal account to withdraw cash.
- 36. Other than these, regarding getting paid, 1. You will need to know how to calculate the amount you will charge for the tasks you have done or will do. 2. There are two ways you can charge, by task or project, or, you can charge hourly. 3. You will need to know when to send an invoice for payment and how to follow-up on the invoice you have sent for payment.
- 37. Closing
- 38. I congratulate you for completing this course. In this course, you have learned, about Virtual Assistant, the work they do, apps they use, where they find work and clients, and regarding getting paid.
- 39. What you have learned in this course is very basic, if you think you need to learn more to work as a Virtual Assistant, then you can join the advanced course, in which you will get, • Training of tasks a Virtual Assistant does. • Training of the apps Virtual Assistant use. • Training on acquiring work and clients as a Virtual Assistant. and • Thorough explanation on getting paid. If you have any questions, want to take the advanced course, or, want the PDF for this course, please add me on Skype and ask for it. I thank you for completing this course and I wish you all the best in your Virtual Assistant profession, if you, choose to be.