C3 Improving Project Delivery Through Communications

The document outlines an agenda and presentation for a meeting to discuss improving communications for the Route 34 Downtown Crossing project in New Haven, Connecticut. The agenda includes an overview of the project history and construction activities, the communications program that was developed, and plans for community outreach and implementation. The communications program involved discovering community concerns through feedback, developing a narrative to address those concerns, and implementing physical and digital platforms like a project website, social media, and informational materials. Community outreach efforts included developing an outreach matrix and timeline for engaging with stakeholders through in-person meetings and correspondence.