Capability presentation openview
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Whale Infotech aims to be a leader in enterprise monitoring and consulting, using technology to enhance client operations globally. They provide comprehensive IT service management and monitoring solutions, particularly utilizing HP Operations Manager across various industries, including IT, telecom, and finance. The company is committed to ethical practices and strong client relationships while focusing on operational efficiency and performance management.
Capability presentation openview
- 1. Capability Presentation WHALE INFOTECH Wednesday, 13 March 2013
- 2. Capability Presentation 2 VISION ““Become the dominant player in Enterprise Monitoring and trusted partner for our customers.”
- 3. Capability Presentation 3 ABOUT US • WHALE iNFOTECHis a leading Global Business consulting company with interests in Information Technology, Business Applications, Enterprise Monitoring solutions & Consulting, and Staff Augmentation. • WHALE iNFOTECHis established in the pursuit of helping clients and people by leveraging information and technology. The group is established to bring the best possible ERP & IT Consultants to its customers all over the globe. • The company has carved a niche for itself on the realm of ERP Recruitment and Enterprise Monitoring, not just for its commitment to quality but for its core competence and process orientation
- 4. Capability Presentation 4 Enterprise Monitoring Services HP Operations Manager ITSM • Maximize efficiency using intelligent automation ITSM Key Features and performance management across heterogeneous environments •Automate IT service management across cloud and hybrid delivery environments • Obtain the Operational Intelligence to resolve •Integrate processes across IT operations for faster known and unknown issues problem resolution and service fulfillment • Analyze, anticipate and remediate service •Mitigate risk by enforcing IT process controls, health issues quickly, efficiently Optimize capturing all related activities performance & availability •Enable end-user self service, reducing demands on across applications, systems, networks and stora tier-one support ge, over cloud, virtual and traditional IT environments •Provide reports proving effective delivery of services and demonstrating business value
- 5. Capability Presentation 5 HP Operations Manger / Services · Complete Administration of OMU • New Monitoring & Template administration for OM • Commissioning and Decommissioning of Nodes • User Management • Patch Upgrades • Upgrades and new version install • Troubleshooting Ad-hoc HP OV issues • Install and setup of OpenView Infrastructure • Analyze tuning requirements of the HP OpenView • HP OpenView Event Management • Patch Upgrades • Up-gradation of existing HP OpenView to new version • Disaster and Backup Recovery of HP OpenView servers • Install and setup of HP OpenView Infrastructure • Performance tuning • OpenView Event Management • Incident management • Problem management • Change management
- 6. Capability Presentation 6 Our HP Openview Products HP OpenView HP OpenView HP OpenView Performance Network Node HP OpenView Performance Agent Insight (OVPI) Manager (OV Operations (OVO) (OVPA) NNM) HP OpenView HP OpenView HP OpenView Network Node Performance Reporter (OVR) GlancePlus Manager SPIs Manager (OVPM) HP OpenView Remedy HP OpenView Configuration Service Manager Integraions Smart Plug-ins Management (SPIs)
- 7. Capability Presentation 7 Best in Class Delivery Model MEETING CLIENT EXPECTATIONS CAPABILITIES OUTCOME FOCUSSED • RESPONSIVENESS ACCOUNT • COST SAVINGS • FLEXIBILITY MANAGEMENT • INCREASED • FOCUSED EFFICIENCY ATTENTION • INCREASED • RESILENCE COLLABORATION • COLLABORATIVE OPERATIONAL PERFORMANCE • INCREASED APPROACH COMPETITIVE • TOTAL VALUE ADVANTAGE ASSESSMENT • CREATING WIN-WIN SITUATION ENTERPRISE MONITORING
- 8. Capability Presentation 8 Industries IT Services clients in IT sector, spanning software and hardware Enabled and managed monitoring services over 4000 servers Telecom Implemented HP Operations Manager and NNM Manager for Telco client Provided monitoring services for over 2500 servers Financial Services Implemented Enterprise monitoring solutions (HP Operations Manager and NNM Manager) Provided Monitoring solutions for more than 13000 servers for major Banking and financial clients Integrated Enterprise monitoring with ticketing tools such as HP service manager and BMC Remedy. Manufacturing/Infrastructure/Healthcare Implemented Enterprise solutions (HP Operations Manager and NNM Manager ) Provided monitoring services for over 2500 servers Provided customized monitoring solutions
- 9. Capability Presentation 9 Key Features •Real time visibility over the entire environment and in individual domain silos •Collect, store and analyze logs & machine data with events & performance data •Automation and simplification of operational tasks - universal event correlation •Predictive Analysis, Capacity & Performance optimization - Service Intelligence •Heterogeneous coverage for various environments & application types
- 10. Capability Presentation 10 Advantages • Fault and Problem Management • Reduced downtime of network systems and devices • Quick detection and correction of network problems • • Performance Management • Ability to monitor data to anticipate problems • Log information for historical analysis • Accounting Management • Obtains statistical information on network use • Track individual resource utilization • • Security Management
- 11. Capability Presentation 11 Ethics & Policy • We always act with integrity, in our words and actions, and with everyone with whom we interact. • Through our deep, specialist knowledge we provide thought leadership, deliver the best possible service to our clients and offer interesting, challenging careers to our people. • We are passionate about what we do. This, coupled with our knowledge and experience, is key to our success and that of our clients. • The company places great value on client relationships and client needs for the supply of specialist recruitment services. • We commit to strict ethical guidelines and maintains a stringent corporate policy.
- 12. Capability Presentation 12 THANK YOU..!!