Capitalising on cross channel
          messaging
           Jade Tanner
      Senior Account Manager
SMS: The facts

• Over 77% of the world’s population own a
  mobile

• 97% of people will read an SMS

• 90% will read an SMS within 15 minutes

• SMS creates timed intimacy and immediacy

• 67% of O2 customers are likely to engage
  with a mobile offer
SMS: the facts

What could you use SMS for?
•   Competitions
•   Important alerts
•   Timely incentives
•   Transactional info e.g. order updates,
    delivery info
•   Event information, ticket alerts
•   Birthdays
•   Job alerts
•   Data capture
•   Surveys
Optimising messages for mobile

•   UK is set to spend £4.5 billion from their mobile
    devices in 2012

•   Pure360 has reporting by device functionality

•   Different call to actions via different channels

•   Does your business have an app?
Integrating email and social

•   Your audience is no longer the size of your list

•   Share your campaigns

•   Incentivise recipients who socially share your
    campaigns

•   Think about the way you will treat social sign ups
Case study – David Lloyd
Case study – Mice & Dice

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Capitalising on cross channel messaging

  • 1. Capitalising on cross channel messaging Jade Tanner Senior Account Manager
  • 2. SMS: The facts • Over 77% of the world’s population own a mobile • 97% of people will read an SMS • 90% will read an SMS within 15 minutes • SMS creates timed intimacy and immediacy • 67% of O2 customers are likely to engage with a mobile offer
  • 3. SMS: the facts What could you use SMS for? • Competitions • Important alerts • Timely incentives • Transactional info e.g. order updates, delivery info • Event information, ticket alerts • Birthdays • Job alerts • Data capture • Surveys
  • 4. Optimising messages for mobile • UK is set to spend £4.5 billion from their mobile devices in 2012 • Pure360 has reporting by device functionality • Different call to actions via different channels • Does your business have an app?
  • 5. Integrating email and social • Your audience is no longer the size of your list • Share your campaigns • Incentivise recipients who socially share your campaigns • Think about the way you will treat social sign ups
  • 6. Case study – David Lloyd
  • 7. Case study – Mice & Dice