Knightsbridge Human Capital Solutions Presented by: Gail Heney, Senior Consultant Thursday, July 10, 2008 Presentation to  Women in Science and Technology
If you want 1 year of prosperity, grow grain.  If you want 10 years of prosperity, grow trees.  If you want 100 years of prosperity, grow people.”  Chinese Proverb
Compelling Imperatives for Coaching as a Leadership Competency To truly compete on talent, companies must be able to consistently multiply their talent to generate superior levels of effort, imagination and creativity. Particularly important is to recognize how much each employee's engagement is directly impacted by the relationship with their immediate manager, and how their expectations can be met or missed through the actions and behaviors of that manager. British Journal of Administrative Management, April 2008
Coaching is …   Coaching is a conversation process that facilitates growth, insight and positive change in people and organizations
Coaching as a Strategic Leadership Imperative Aligns individual’s goals with that of the organization Improves employee productivity and loyalty Attracts talent and improves retention Focuses on self directed career development Promotes “just-in-time” learning Creates high degree of accountability   Provides a framework for courageous conversations
Effective Coaches Believe We are  equal   in this conversation The recipient can create  great  solutions The recipient is  responsible  for the results they create Our relationship is based on  respect ,   openness and trust All recipients  are capable of reaching greater heights in performance, development and growth
Coaching Options One on One In Person Telecoaching Pod Coaching
Knightsbridge Coaching Solutions First 100 Days Program (F100) Driving Results
Knightsbridge First 100 Days Program Why? 40% fail in first 18 months Confusion around orientation and job skill training filling on boarding need Cost of failure 2.7m $$
Knightsbridge First 100 Days Program Key Objectives Accelerate learning in new role Accelerate progress on developmental needs  Decrease time to positive organizational/revenue impact Facilitate integration into org. Craft early wins
Knightsbridge First 100 Days Program Benefits to Organization  mitigate risk of failure and consequent cost  decrease time to productivity/positive impact decrease time in  transition which is usually time of disruption/instability provide support and attention that might not be available in house pre boarding enables customization to organization/strategy and culture  improve retention due to enhanced alignment and engagement
Knightsbridge First 100 Days Program Benefits to Employee support and focus during transition clarity on role, responsibilities, critical relationships, team effectiveness, etc non stakeholder objectivity acceleration of personal and professional growth
Knightsbridge First 100 Days Program Scalability Rookie – new to organization and in a junior role New Leader – new to management role, either via a promotion from within organization or as a new hire from outside organization  Executive – new to executive leadership role, either from within organization or as an outside hire All programs are 3 – 4 months in duration (first 100 days) and include assessment and debrief, alignment meetings with organization representatives (boss/board) and one on one coaching
Driving Results - Overview The Knightsbridge Driving Results program is designed to enable leaders and managers to increase the quality, quantity and success of coaching conversations with their direct reports.  The benefit to the leader and the organization is to enhance the alignment and engagement of employees and drive higher levels of individual and team performance
Driving Results - Objectives Explore coaching as a critical leadership competency Validate leaders understanding and create alignment around coaching priorities Sharpen leaders coaching skills and fluency using the Driving Results Model through discussion and practice 5-step DRIVE framework The coaching fundamentals Identify personal and team actions required to sustain Coaching as a critical leadership competency
Lisa Crossley: Experience as a “Coachee” Lisa Crossely, CEO, Natrix Separations Went through MANY interviews before settling Checks in with her coach weekly Each week, produces her TOP 3 THINGS list Things that MUST be done this week Must align with company goals Motivation to complete important things

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Career Evolution Through Coaching

  • 1. Knightsbridge Human Capital Solutions Presented by: Gail Heney, Senior Consultant Thursday, July 10, 2008 Presentation to Women in Science and Technology
  • 2. If you want 1 year of prosperity, grow grain. If you want 10 years of prosperity, grow trees. If you want 100 years of prosperity, grow people.” Chinese Proverb
  • 3. Compelling Imperatives for Coaching as a Leadership Competency To truly compete on talent, companies must be able to consistently multiply their talent to generate superior levels of effort, imagination and creativity. Particularly important is to recognize how much each employee's engagement is directly impacted by the relationship with their immediate manager, and how their expectations can be met or missed through the actions and behaviors of that manager. British Journal of Administrative Management, April 2008
  • 4. Coaching is … Coaching is a conversation process that facilitates growth, insight and positive change in people and organizations
  • 5. Coaching as a Strategic Leadership Imperative Aligns individual’s goals with that of the organization Improves employee productivity and loyalty Attracts talent and improves retention Focuses on self directed career development Promotes “just-in-time” learning Creates high degree of accountability Provides a framework for courageous conversations
  • 6. Effective Coaches Believe We are equal in this conversation The recipient can create great solutions The recipient is responsible for the results they create Our relationship is based on respect , openness and trust All recipients are capable of reaching greater heights in performance, development and growth
  • 7. Coaching Options One on One In Person Telecoaching Pod Coaching
  • 8. Knightsbridge Coaching Solutions First 100 Days Program (F100) Driving Results
  • 9. Knightsbridge First 100 Days Program Why? 40% fail in first 18 months Confusion around orientation and job skill training filling on boarding need Cost of failure 2.7m $$
  • 10. Knightsbridge First 100 Days Program Key Objectives Accelerate learning in new role Accelerate progress on developmental needs Decrease time to positive organizational/revenue impact Facilitate integration into org. Craft early wins
  • 11. Knightsbridge First 100 Days Program Benefits to Organization mitigate risk of failure and consequent cost decrease time to productivity/positive impact decrease time in transition which is usually time of disruption/instability provide support and attention that might not be available in house pre boarding enables customization to organization/strategy and culture improve retention due to enhanced alignment and engagement
  • 12. Knightsbridge First 100 Days Program Benefits to Employee support and focus during transition clarity on role, responsibilities, critical relationships, team effectiveness, etc non stakeholder objectivity acceleration of personal and professional growth
  • 13. Knightsbridge First 100 Days Program Scalability Rookie – new to organization and in a junior role New Leader – new to management role, either via a promotion from within organization or as a new hire from outside organization Executive – new to executive leadership role, either from within organization or as an outside hire All programs are 3 – 4 months in duration (first 100 days) and include assessment and debrief, alignment meetings with organization representatives (boss/board) and one on one coaching
  • 14. Driving Results - Overview The Knightsbridge Driving Results program is designed to enable leaders and managers to increase the quality, quantity and success of coaching conversations with their direct reports. The benefit to the leader and the organization is to enhance the alignment and engagement of employees and drive higher levels of individual and team performance
  • 15. Driving Results - Objectives Explore coaching as a critical leadership competency Validate leaders understanding and create alignment around coaching priorities Sharpen leaders coaching skills and fluency using the Driving Results Model through discussion and practice 5-step DRIVE framework The coaching fundamentals Identify personal and team actions required to sustain Coaching as a critical leadership competency
  • 16. Lisa Crossley: Experience as a “Coachee” Lisa Crossely, CEO, Natrix Separations Went through MANY interviews before settling Checks in with her coach weekly Each week, produces her TOP 3 THINGS list Things that MUST be done this week Must align with company goals Motivation to complete important things