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Library Staff Conference
          June 14th 2012
          Gaz J Johnson
              @llordllama
Carry on Follow that Llama
What’s in the Box?
 Understanding of the diversity of
 social media and networking
 Awareness   of the impact for
 librarians and library staff
 Some  ideas on how you can make
 a better use of it
 Yoursocial media profile – and how
 to use it to your advantage
Know your Twitterati
   Stephen Fry Follows Me on Twitter
Unlearn What You Have Learned
   As much new ways of thinking as new
    technologies
   It’s about communication, sharing and
    collaboration
   It’s an Organization 2.0 kinda way of
    life and work
   It’s about augmenting content in shared
    public spaces
   Less about controlling the message
    and more about embodying brands
   Social Media takes time to master but
    so does email, telephone…
Why is Social Media Important?
Carry on Follow that Llama
The Influence Impact
What is Social Media?
   Noisy

     Vibrant

     ○ Interactive

        User defined

         - Searchable

            - Attributable

             • About Sharing
Social Media Isn’t
         Just Text

           Static

              ○ Controlled*

                  Risk Free

                    - One Directional

                      - The Only Channel

                         • For Everyone
*Certain regimes might argue differently, please check with your local dictator if you’re not sure
More than just Friendface…




                                         Just the tip of the iceberg…
        http://www.ebizmba.com/articles/social-networking-websites
What Kinds of Sites?
 Blogging (WordPress, Blogger)
 Microblogging (Twitter, Yammer)
 Photo & Video sharing (Flickr, YouTube)
 Wikis (Wetpaint, PMWiki)
 Social Community (Facebook, LinkedIn)
 Audio (PodBean, Last.FM)
 Content & File Sharing
 Chat & Instant messaging
Carry on Follow that Llama
Gartner’s Hype Cycle
Your Social Media Archetype
       The Informant
         Current, timely, regular, informative, brief
       The Personality
         Passionate, colourful, engaging, wide-ranging
       The Philosopher
         Deep, detailed, wise expansive
       The Lover
         Sharing what they love, niche and specialist
       The Teacher
         Expert, guide, knowledge sharer
       The Friend
         Welcomer, enabler, content augmenter
Social Brand & Presence
   How you or your organisation are perceived in
    social cyberspace
     Difference between having one and having a good
     one
   Number of factors influence it
     Quantity and quality of output
     Responsiveness and interaction
     Preconceptions and previous experience
     How comparators contrast with you
     Your avatar and biog
Your Social Brand and You
1.   Three phrases that describe how
     you like to be perceived
2.   Now the same for the your team
3.   Now think about how you’d make
     people perceive that…online
Improving your Social Presence
1.   Know your audiences
      What they want to know and why?
2.   Plan your content
      Use themes, cycles of news, group items
3.   Use readily available tools
      Free tools are powerful
      Don’t forget to measure your impact
4.   Don’t use in isolation
      Compliment your other resources and channels
5.   Don’t forget it’s two way
      Interact, engage and converse
Social Comfort Zones
Greatest safety                      Greatest benefit
Smallest impact                      Greatest risk

                      Personal




            Career &
                             Workplace
           Professional
Minimising Risk
 Be wary of breaking laws
 Be careful what you share and with
  whom
 Don’t share personal data socially
 Max out your password complexity!
 Be wary of befriending people you
  work with in your social spaces
What Do I Use It For?
   Crowdsourcing answers to problems
   Collaborating with colleagues or people with
    shared interests globally
   Engaging in conference back-channels
   Highlighting new LRA deposits
   Sharing ideas, outputs and news as well as
    keeping up to date myself
   Doing my job better, smarter, easier
What about Libraries?
 Customer engagement and outreach
 Promotion, marketing and news
 Breaking down communication barriers
 Team and community building
 Promoting University/Library social
  brand and presence
 Project work and collaboration
Don’t Take My Word…
   Enabled us to crowdsource 700 photos of Central Library from public before
    refurb and to take part in social media surgeries, Manchester Libraries
   Excellent for keeping up to date professionally and great for connecting with
    students - "be where your students are“, QUB
   Put me in touch with other library and info staff. I'm only CILIP staff in Wales,
    would struggle to meet this many in person. Put me in touch with other library
    and info staff. I'm only CILIP staff in Wales, would struggle to meet this many in
    person For planning line up of conferences / events. Most of the speakers I've
    booked have come from Twitter, CILIP Wales
   Got me back in touch with people I thought I'd lost. Plus it gets people to come
    to the events I run at work after reminders!, Berkshire Libraries
   Social media has given me a sense of the wider library community, away from
    the Ivory Tower in which I exist, Oxford University
   SM got me in touch with library camp people. Now I'm involved with library
    camps which gave me back enthusiasm for profession. It go our libraries on
    global stage and made us 1 of leading info providers (via SM) in our field. Also
    helped me forge online friendships with 2 photographers & reunite one of them
    with his old school chum! , Leeds Libraries
   Removes the barrier of distance & allows me to participate. I learn through my
    online network, University of Aberystwyth
   Instant feedback and opinion, University of Leicester
Wrap Up
 There’s a difference between
 doing it and doing it well
 The
    best way to find out
 more…is to try it!
Questions?

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Carry on Follow that Llama

  • 1. Library Staff Conference June 14th 2012 Gaz J Johnson @llordllama
  • 3. What’s in the Box?  Understanding of the diversity of social media and networking  Awareness of the impact for librarians and library staff  Some ideas on how you can make a better use of it  Yoursocial media profile – and how to use it to your advantage
  • 4. Know your Twitterati  Stephen Fry Follows Me on Twitter
  • 5. Unlearn What You Have Learned  As much new ways of thinking as new technologies  It’s about communication, sharing and collaboration  It’s an Organization 2.0 kinda way of life and work  It’s about augmenting content in shared public spaces  Less about controlling the message and more about embodying brands  Social Media takes time to master but so does email, telephone…
  • 6. Why is Social Media Important?
  • 9. What is Social Media?  Noisy  Vibrant ○ Interactive  User defined - Searchable - Attributable • About Sharing
  • 10. Social Media Isn’t  Just Text  Static ○ Controlled*  Risk Free - One Directional - The Only Channel • For Everyone *Certain regimes might argue differently, please check with your local dictator if you’re not sure
  • 11. More than just Friendface… Just the tip of the iceberg… http://www.ebizmba.com/articles/social-networking-websites
  • 12. What Kinds of Sites?  Blogging (WordPress, Blogger)  Microblogging (Twitter, Yammer)  Photo & Video sharing (Flickr, YouTube)  Wikis (Wetpaint, PMWiki)  Social Community (Facebook, LinkedIn)  Audio (PodBean, Last.FM)  Content & File Sharing  Chat & Instant messaging
  • 15. Your Social Media Archetype  The Informant  Current, timely, regular, informative, brief  The Personality  Passionate, colourful, engaging, wide-ranging  The Philosopher  Deep, detailed, wise expansive  The Lover  Sharing what they love, niche and specialist  The Teacher  Expert, guide, knowledge sharer  The Friend  Welcomer, enabler, content augmenter
  • 16. Social Brand & Presence  How you or your organisation are perceived in social cyberspace  Difference between having one and having a good one  Number of factors influence it  Quantity and quality of output  Responsiveness and interaction  Preconceptions and previous experience  How comparators contrast with you  Your avatar and biog
  • 17. Your Social Brand and You 1. Three phrases that describe how you like to be perceived 2. Now the same for the your team 3. Now think about how you’d make people perceive that…online
  • 18. Improving your Social Presence 1. Know your audiences  What they want to know and why? 2. Plan your content  Use themes, cycles of news, group items 3. Use readily available tools  Free tools are powerful  Don’t forget to measure your impact 4. Don’t use in isolation  Compliment your other resources and channels 5. Don’t forget it’s two way  Interact, engage and converse
  • 19. Social Comfort Zones Greatest safety Greatest benefit Smallest impact Greatest risk Personal Career & Workplace Professional
  • 20. Minimising Risk  Be wary of breaking laws  Be careful what you share and with whom  Don’t share personal data socially  Max out your password complexity!  Be wary of befriending people you work with in your social spaces
  • 21. What Do I Use It For?  Crowdsourcing answers to problems  Collaborating with colleagues or people with shared interests globally  Engaging in conference back-channels  Highlighting new LRA deposits  Sharing ideas, outputs and news as well as keeping up to date myself  Doing my job better, smarter, easier
  • 22. What about Libraries?  Customer engagement and outreach  Promotion, marketing and news  Breaking down communication barriers  Team and community building  Promoting University/Library social brand and presence  Project work and collaboration
  • 23. Don’t Take My Word…  Enabled us to crowdsource 700 photos of Central Library from public before refurb and to take part in social media surgeries, Manchester Libraries  Excellent for keeping up to date professionally and great for connecting with students - "be where your students are“, QUB  Put me in touch with other library and info staff. I'm only CILIP staff in Wales, would struggle to meet this many in person. Put me in touch with other library and info staff. I'm only CILIP staff in Wales, would struggle to meet this many in person For planning line up of conferences / events. Most of the speakers I've booked have come from Twitter, CILIP Wales  Got me back in touch with people I thought I'd lost. Plus it gets people to come to the events I run at work after reminders!, Berkshire Libraries  Social media has given me a sense of the wider library community, away from the Ivory Tower in which I exist, Oxford University  SM got me in touch with library camp people. Now I'm involved with library camps which gave me back enthusiasm for profession. It go our libraries on global stage and made us 1 of leading info providers (via SM) in our field. Also helped me forge online friendships with 2 photographers & reunite one of them with his old school chum! , Leeds Libraries  Removes the barrier of distance & allows me to participate. I learn through my online network, University of Aberystwyth  Instant feedback and opinion, University of Leicester
  • 24. Wrap Up  There’s a difference between doing it and doing it well  The best way to find out more…is to try it!