Case Study - Cigniti's Test Advisory Services Helps Leading Gas Distributor to Reduce Defect Flow to Production & Improve Test Coverage
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The document outlines a case study involving a UK-based gas distribution client, focusing on their need for QA support in business intelligence and migration projects. The document details the successful implementation of testing strategies that improved test coverage and reduced defects leading to enhanced operational efficiency. Cigniti Technologies, a global leader in independent software testing, supported these improvements while highlighting their credentials and various testing services offered.
Case Study - Cigniti's Test Advisory Services Helps Leading Gas Distributor to Reduce Defect Flow to Production & Improve Test Coverage
- 1. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2015 - 16, Cigniti Technologies Ltd W:47pt W:47pt The UK-based Client operates the gas distribution network of the National Transmission System in the Wales and SW England regions of the United Kingdom. It involves connecting with new customers, maintaining and replacing pipework and associated assets, and responding to gas emergencies. They transport gas to 2.5 million consumers (7 million people) across a geography covering 1/6th of the UK. About the Client Open Sans, Light, 40px Your IMG CASE STUDY Test Advisory Helps Leading Gas Distributor to Reduce Defect Flow to Production & Improve Test Coverage CCS-UK003-1215
- 2. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2015 - 16, Cigniti Technologies Ltd Key Requirement The Client required QA support for the Business Intelligence (BI) Dashboard and Migration Projects. Applications/Devices to Test SAP and Qlikview Planned and estimated test efforts Setup and led test workshops with required stakeholders Intelligently assessed the test coverage needed and defined optimal test plans Maintained and improved the program Test Management for BI and Migration projects Created, maintained, and supported the execution of test plans, test cases, and potential support in test execution Test coverage in weekly cycles for User Acceptance Testing (UAT) and Business Operational Acceptance Testing (BOAT) Users availability for UAT and BOAT Defects flow to production Test Usability of BI Dashboard on desktop and tablets Ensure complete test coverage for multiple sprints in same test cycle Run parallel sprints for System Integration, UAT, and BOAT Interact with stakeholders in multiple locations Key Business Challenges Types of Testing Test Management Functional Testing Testing Tools Qualify Solutions Provided Look and feel defects were drastically reduced in UAT and BOAT by following the best practices of writing detailed Test scripts for SIT
- 3. www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2015 - 16, Cigniti Technologies Ltd Improved test coverage by implementing detailed test conditions for each testing phase. Increased business users flexibility by introducing robust test cases. Effective usage of test management tool (Qualify) for all phases of testing. Good working relation with business users and developers led to rapid defect fixes and execution of retest. Creation of bulk test data (Quotations and Work order) prior to the start of UAT phase helps users to complete their testing on time. Reduced defect flow to production by implementing robust testing process and checkpoints. Key Benefits
- 4. Cigniti Technologies Limited (BSE: 534758, www.cigniti.com), Global Leaders in Independent Software Testing (IST) Services, is headquartered at Hyderabad, India. Cigniti’s 1800+ career testers are spread across US, UK, India, Australia, and Canada. Cigniti is the world’s first IST Services Company to be appraised at CMMI-SVC v1.3, Maturity Level 5, and is also ISO 9001:2008 & ISO 27001:2013 certified. Cigniti’s test offerings include Quality Engineering, Advisory & Transformation, Next Generation Testing, and Core Testing. Over the last decade, Cigniti has helped Enterprises and ISVs build quality software while improving time-to-market and reducing cost of quality. Cigniti has translated its R&D into SMART Tools™ that accelerate testing and help improve the quality of services delivered to clients. Cigniti has India's first of its kind Robotics Test Lab, a Mobile Cloud Test Lab with HP & Experitest, a Cloud-enabled Performance Test Lab, and an IoT & Smart Meter Lab. Gartner has positioned Cigniti as a Challenger in its Magic Quadrant for Application Testing Services Worldwide, 2015. Forrester cites Cigniti among the 9 services firms and systems integrators working to enable Quality at Speed. NelsonHall ranks Cigniti Technologies as a Leader in Software Testing NEAT Charts. Everest Group recognizes Cigniti as a Major Contender with a “Best in Class” rating for Buyer satisfaction in the PEAK Matrix™ for Independent Testing Services, while Forbes recognizes Cigniti as Asia’s 200 best under-billion companies. Cigniti has been awarded a place on the Crown Commercial Service latest G-Cloud 6 framework for providing Lot 4: Specialist Cloud Services that will provide public sector enterprises better access to Cigniti's expertise. Cigniti is also a recipient of the prestigious Frost and Sullivan Customer Value Leadership Award for Global Automated Software Testing Services category consecutively in 2014 and 2015. Cigniti’s CSR initiative, Project Cignificance, aims to impact 1 million+ lives through education as an enabler. About Cigniti www.cigniti.com | Unsolicited Distribution is Restricted. Copyright © 2015 - 16, Cigniti Technologies Ltd Global Leaders in Independent Software Testing Services US Cigniti Inc. 433 E Las Colinas Blvd, Suite 1300, Irving, TX 75039 972.756.0622 India Cigniti Technologies Ltd. 6th Floor, ORION Block, “The V” (Ascendas) Plot #17 Software Units Layout Madhapur, Hyderabad-500081 040-4038 2255 040-3070 2255 Australia Cigniti Technologies (Australia) Pty Ltd Sydney Level 13, 135 King Street Sydney, NSW 2000 +61 2 8973 7579 Canberra Tower A, Level 5, 7 London Circuit Canberra, ACT, 2601 +61 2 6169 4145 UK Cigniti Technologies (UK) Limited 9 Devonshire Square London EC2M 4YF +44 (0)20 36911385 Canada Cigniti Inc 2425 Matheson Boulevard East, 7th floor, Suite 731 Mississauga, Ontario L4W 5K4 647.951.5943 Melbourne Level 28, 303 Collins Street Melbourne, VIC 3000 +61 3 9678 9111 For Other Information info@cigniti.com facebook.com/cignititechnologies linkedin.com/company/cigniti-inc youtube.com/cignititechnologies slideshare.net/cigniti cigniti.com/blog twitter.com/cigniti