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Case Study: Media Mix Modeling (1/4) (For Retail)


                    A national retail chain in U.S. with more than
    Client          300 stores spread over 51 different
  Background        geographical clusters


                    Retailer witnessed store sales declining
   Business         significantly over past few years despite
   Situation        same/increased level of media spend allocation


                ■   To understand media spend and sales for
                    improving its return on media at store level for
  Objectives        geographic clusters
                ■   To optimize & reallocate the media spends


                                                                       1
Case Study: Media Mix Modeling (2/4)

Methodology: Modeling
■    Baseline factors data gathering, cleansing, transformations                       Prototype Modeling
     and model prep was done                                                  Identify appropriate analytical
                                                                              process and determine base
■    Baseline was developed for each geographic cluster using                 predictors of promotional sales lift.
                                                                              Identify data limitations that may
     multi-staged regression                                                  impact scope of analysis
■    Media mix models were developed at the store cluster level
■    Different regression models were attempted in arriving at a
     best fit model that captured the effect of media on sales
                                                                                        Media Mix Models
                                                                              • Compute baseline sales
■    Additional models were tested, to incorporate other                      • Develop media mix models using
     possible effects:                                                          historical sales, media spend, and
                                                                                store information
Model/Concept Tested                           Details
Generalized Additive      • Cumbersome interpretability
Modeling                  • No explanatory variable specific co-efficients
                            as output which was a pre-requisite for next
                                                                                     Media Mix Optimization
                            level of mathematical optimization
                                                                              Optimize sales lift due to media
Multiplicative Modeling      Overall model fit and predictive capability      spend, for each market by
                             were low for most clusters                       reallocating total media spend
                                                                              among media channels
Non-Linear Constrained    • No observed improvement as compared to
Regression Modeling         linear models, for significant # of clusters it
                            was not a good fit
                          • Processing of NLCR was too slow
                                                                                                                      2
Case Study: Media Mix Modeling (3/4)

Methodology: Optimization
■      Objective of Optimization process was to re-allocate individual
       media spends with a view to maximize total sales lift*
■      Optimization was done for the Q4 2007 using Q4 2006 figures for
       all the 51 geographic clusters
        – Total ad spend was kept the same as that of Q4 of 2006 total
          ad spent
        – But, each individual media spend was constrained to
          different upper and lower bounds in two different scenarios
                 ■ In one scenario, each individual media spend was constrained to
                   + 5% change as compared to individual media figures based on
                   Q4 2006 spends
                 ■ In the other scenario the change was constrained to + 10%




    *Sales lift here means predicted sales lift                                      3
Case Study: Media Mix Modeling (4/4)

The Final Outcome
                                          Media Reallocation Results for Fall 2006 Season
        Market       Call Code    # of    Total Store   Total Ad   Promotion Sales Lift   Promotion Sales Lift   % Change in     % Change
                                 Stores      Sales       Spend         Predicted              Optimized           Promotion       in Store
                                            ($ MM)       ($ MM)         ($ MM)                 ($ MM)               Sales          Sales

 Aberdeen, SD         KABR         1         $5.7        $0.14            $2.80           $2.84     -   $2.88  1.5    -    3.0   0.7   -   1.5
 Northern Iowa        KALO         4         $19.4       $0.53           $10.29          $10.38     -   $10.47 0.9    -    1.8   0.5   -   1.0
 Wausau, WI           KAUW         3         $13.5       $0.39            $5.51           $5.53     -   $5.55  0.3    -    0.8   0.1   -   0.3
 Scotts Bluff, NE     KBFF         1         $5.7        $0.13            $3.12           $3.13     -   $3.14  0.2    -    0.6   0.1   -   0.3
 Billings, MT          KBIL        1         $6.2        $0.42            $2.87           $2.90     -   $2.92  0.8    -    1.7   0.4   -   0.8
            …           ….         …          …           …                …     Broadsheet…            25%
                                                                                                          …    …          23%
                                                                                                                            …    …         … 26%
            …           ….         …          …           …                …               …              …    …            …    …         …
                                                                                     ROP                 5%                5%
            …           ….         …          …           …                …               …              …
                                                                                                         6%    …            …
                                                                                                                           7%    …         … 6%
                                                                                    Radio                                                      4%
 Rochester, MN        KRST         4         $21.2       $0.63            $8.71           $8.99     -   $9.27  3.2    -    6.5   1.3   -   2.7
 Michigan City, IN    KSBN         1         $7.1        $0.31            $3.99       TV $4.14      -   22%
                                                                                                        $4.30  3.9    -   23%
                                                                                                                           7.8   2.2   -   4.3 20%
 Springfield, IL       KSPI        2         $14.4       $0.76            $7.80           $8.05     -   $8.30  3.2    -    6.5   1.8   -   3.5
                                                                                                         9%                                    8%
 St. Cloud, MN        KSTC         4         $33.9       $0.95           $18.48 Catalog Insert
                                                                                         $18.91     -   $19.33 2.3    -   11%
                                                                                                                           4.6   1.3   -   2.5
 Sioux City, IA       KSUX         1         $8.7        $0.17            $3.93           $4.08     -   $4.23  3.8    -    7.6   1.7   -   3.5
 Traverse City, MI    KTVC         1         $5.9        $0.22            $3.37 Catalog Mailer
                                                                                          $3.42     -   $3.47
                                                                                                        33%    1.4    -    2.9   0.8   -   1.7 36%
                                                                                                                          31%
 TOTAL                            132       $1,194       $41.9            $604            $617      -    $630 2.2%    -   4.3%   1%    -   2%


                                                                                                   $18.5 MM           $ 20 MM               $21 MM
                                                                                                    Budget            Budget                Budget
     Our collaborative efforts allowed the
                                                                                                  Suggested           Current              Suggested
     Retailer to reduce spend by $2M and                                                          Allocation         Allocation            Allocation
     generated 2% in incremental sales

                                                                                                                                                        4

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Casestudy media-mix-modeling[1]

  • 1. Case Study: Media Mix Modeling (1/4) (For Retail) A national retail chain in U.S. with more than Client 300 stores spread over 51 different Background geographical clusters Retailer witnessed store sales declining Business significantly over past few years despite Situation same/increased level of media spend allocation ■ To understand media spend and sales for improving its return on media at store level for Objectives geographic clusters ■ To optimize & reallocate the media spends 1
  • 2. Case Study: Media Mix Modeling (2/4) Methodology: Modeling ■ Baseline factors data gathering, cleansing, transformations Prototype Modeling and model prep was done Identify appropriate analytical process and determine base ■ Baseline was developed for each geographic cluster using predictors of promotional sales lift. Identify data limitations that may multi-staged regression impact scope of analysis ■ Media mix models were developed at the store cluster level ■ Different regression models were attempted in arriving at a best fit model that captured the effect of media on sales Media Mix Models • Compute baseline sales ■ Additional models were tested, to incorporate other • Develop media mix models using possible effects: historical sales, media spend, and store information Model/Concept Tested Details Generalized Additive • Cumbersome interpretability Modeling • No explanatory variable specific co-efficients as output which was a pre-requisite for next Media Mix Optimization level of mathematical optimization Optimize sales lift due to media Multiplicative Modeling Overall model fit and predictive capability spend, for each market by were low for most clusters reallocating total media spend among media channels Non-Linear Constrained • No observed improvement as compared to Regression Modeling linear models, for significant # of clusters it was not a good fit • Processing of NLCR was too slow 2
  • 3. Case Study: Media Mix Modeling (3/4) Methodology: Optimization ■ Objective of Optimization process was to re-allocate individual media spends with a view to maximize total sales lift* ■ Optimization was done for the Q4 2007 using Q4 2006 figures for all the 51 geographic clusters – Total ad spend was kept the same as that of Q4 of 2006 total ad spent – But, each individual media spend was constrained to different upper and lower bounds in two different scenarios ■ In one scenario, each individual media spend was constrained to + 5% change as compared to individual media figures based on Q4 2006 spends ■ In the other scenario the change was constrained to + 10% *Sales lift here means predicted sales lift 3
  • 4. Case Study: Media Mix Modeling (4/4) The Final Outcome Media Reallocation Results for Fall 2006 Season Market Call Code # of Total Store Total Ad Promotion Sales Lift Promotion Sales Lift % Change in % Change Stores Sales Spend Predicted Optimized Promotion in Store ($ MM) ($ MM) ($ MM) ($ MM) Sales Sales Aberdeen, SD KABR 1 $5.7 $0.14 $2.80 $2.84 - $2.88 1.5 - 3.0 0.7 - 1.5 Northern Iowa KALO 4 $19.4 $0.53 $10.29 $10.38 - $10.47 0.9 - 1.8 0.5 - 1.0 Wausau, WI KAUW 3 $13.5 $0.39 $5.51 $5.53 - $5.55 0.3 - 0.8 0.1 - 0.3 Scotts Bluff, NE KBFF 1 $5.7 $0.13 $3.12 $3.13 - $3.14 0.2 - 0.6 0.1 - 0.3 Billings, MT KBIL 1 $6.2 $0.42 $2.87 $2.90 - $2.92 0.8 - 1.7 0.4 - 0.8 … …. … … … … Broadsheet… 25% … … 23% … … … 26% … …. … … … … … … … … … … ROP 5% 5% … …. … … … … … … 6% … … 7% … … 6% Radio 4% Rochester, MN KRST 4 $21.2 $0.63 $8.71 $8.99 - $9.27 3.2 - 6.5 1.3 - 2.7 Michigan City, IN KSBN 1 $7.1 $0.31 $3.99 TV $4.14 - 22% $4.30 3.9 - 23% 7.8 2.2 - 4.3 20% Springfield, IL KSPI 2 $14.4 $0.76 $7.80 $8.05 - $8.30 3.2 - 6.5 1.8 - 3.5 9% 8% St. Cloud, MN KSTC 4 $33.9 $0.95 $18.48 Catalog Insert $18.91 - $19.33 2.3 - 11% 4.6 1.3 - 2.5 Sioux City, IA KSUX 1 $8.7 $0.17 $3.93 $4.08 - $4.23 3.8 - 7.6 1.7 - 3.5 Traverse City, MI KTVC 1 $5.9 $0.22 $3.37 Catalog Mailer $3.42 - $3.47 33% 1.4 - 2.9 0.8 - 1.7 36% 31% TOTAL 132 $1,194 $41.9 $604 $617 - $630 2.2% - 4.3% 1% - 2% $18.5 MM $ 20 MM $21 MM Budget Budget Budget Our collaborative efforts allowed the Suggested Current Suggested Retailer to reduce spend by $2M and Allocation Allocation Allocation generated 2% in incremental sales 4