This document discusses causal inference and its importance for making better business decisions. It begins by motivating the need to go beyond predictions and determine the effect of actions on key performance indicators. The document then provides an overview of causal inference theory, including directed acyclic graphs, potential outcomes, assumptions required for identification, and methods for estimation like stratification, matching, and inverse probability weighting. It emphasizes that better predictive models do not necessarily provide better estimates of causal effects. The document concludes by discussing validation of causal models and providing an example of uplift modeling to predict the effect of treatment on an outcome.