The restaurant is experiencing slow service times due to a complex order process, electrical issues with the soda machine, and improperly connected water lines. Staffing issues such as poor training of newly hired employees, call-outs, and too many new hires at once are exacerbating problems. Additional factors include dropped plates, forgotten table greetings, poor teamwork, down order entry computers, expired oil in the fryer, keg connection issues, lack of quality checks, poorly made schedules, incorrect sales projections, running out of supplies like fries and salmon, and not having enough large beer mugs or rolled silverware available.
