CBAP® Preparation Course
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This document provides an overview of a 21-hour CBAP preparation course. The course will cover key topics over 3 days, including an introduction to the course, the CBAP exam, the IIBA organization, and the evolution of business analysis as a profession. Participants will learn about the BABOK guide v2 knowledge areas covered in the exam and practice exam questions. The goal is to prepare attendees to sit for the rigorous 150 question, 3.5 hour CBAP certification exam.
![Introduction 7
Let’s get to know each other
• relevant exposure
• aspiration
[ Time check, 9:40 am ]](https://image.slidesharecdn.com/cbappreparationcoursev1day-1-151103121822-lva1-app6891/85/CBAP-Preparation-Course-7-320.jpg)
![The Exam 20
Venue and cost
• American Alumni Association, Banani –
prometric.com/iiba
• $125 application (notwithstanding the decision) plus
$325 exam fee ($450 for non-members)
• be a member, you save $75*
[ Time check, 10 am ]* for Bangladeshis](https://image.slidesharecdn.com/cbappreparationcoursev1day-1-151103121822-lva1-app6891/85/CBAP-Preparation-Course-20-320.jpg)
![Evolution of a Profession 43
What is particularly challenging
• talking specifics, explicitly – users’ expectations of a system,
any system
• users’ expectations of you
• developers’ speak
• submission-approval processes and templates
• remaining yourself
[ Time check, 11 am ]](https://image.slidesharecdn.com/cbappreparationcoursev1day-1-151103121822-lva1-app6891/85/CBAP-Preparation-Course-43-320.jpg)
![The Guide 68
Structure of the BABOK® Guide
• core content is composed of business analysis tasks
• organized into knowledge areas
[ Time check, 11:30 am ]](https://image.slidesharecdn.com/cbappreparationcoursev1day-1-151103121822-lva1-app6891/85/CBAP-Preparation-Course-68-320.jpg)
![[ Time check, 11:45 pm ]](https://image.slidesharecdn.com/cbappreparationcoursev1day-1-151103121822-lva1-app6891/85/CBAP-Preparation-Course-92-320.jpg)
![Closure 116
Please share your choice
or
• if you’re more likely to sit for the exam before August 2016, it’d be v2 [v3
exams won’t be available earlier]
• but, if you plan to sit for the exam after July 2016, we’d suggest for v3](https://image.slidesharecdn.com/cbappreparationcoursev1day-1-151103121822-lva1-app6891/85/CBAP-Preparation-Course-116-320.jpg)
CBAP® Preparation Course
- 1. Targeted Exam Preparation, 21-Hour PDU CBAP® Preparation Course Mohammad Oli Ahad 31 October 2015
- 2. Targeted Exam Preparation, 21-Hour PDU CBAP® Preparation Course Mohammad Oli Ahad 31 October 2015
- 3. Day
- 5. Introduction 5 Ground rules • breaks • cell phones • participation • emergency and safety (i.e., exit routes) • lunch
- 6. Introduction 6 Approach • We’d Begin by Setting the Context • Foundation Concepts • Decide on which version to peruse – v2 or v3 • We’d cover 4 of the 7 Knowledge Areas • We Complete Perusing the Remaining 3 (or, 2) KAs • Underlying Competencies • Techniques • What Other Topics to Study for CBAP® beyond BABOK® • New Concepts in v3 – Perspectives, BACCM™ et al • Application and Exam Preparation • CBAP® Practice Test Day-1 Day-2 Day-3 If don’t have adequate time, we’d put this on a separate day
- 7. Introduction 7 Let’s get to know each other • relevant exposure • aspiration [ Time check, 9:40 am ]
- 8. Introduction 8 About stc bangladesh • Strategic Transformation Consultants (stc) Limited • started in April 2012 • world class consultancy and training services in Bangladesh • project management and operational excellence solutions • training to both organization and individuals • framework for organizations toward successful transformation stcbangladesh.com
- 9. Introduction 9 About me • delivered for 21 countries as a BA • worked with BAs and stakeholders from Accenture, Alcatel-Lucent, IBM, Microsoft, ANT Poland, Portal, iRise, HCL, ITC, Tata, Wipro et al • volunteer reviewer of BABOK® Guide v3 for IIBA® • BA bootcamp and workshop in Australia, Malaysia and Online (USA) • 9 years in BAT, 6 years as a BA • IBA (DU), CBAP®, Registered PRINCE2® Practitioner • married, two butterfly daughters :-) important, because these enabled critical exposures to an astonishing variances of BA work practices – processes, techniques, templates, tools and cultures ahad.oli@gmail.com
- 10. Introduction 10 Expectations from this course • BABOK® Guide v2 • quizzes/exercises targeted to support learning points • case studies, tools and techniques • templates (you need to remind me, please) • a practice test • and, the fact that we haven’t covered everything
- 11. Introduction 11 Expectations from you • 7500 hours BA work experience in last 10 years • 900 hours in four knowledge areas
- 12. THE EXAM CBAP®
- 13. The Exam 13 2 exams from IIBA® • Certified Business Analysis Professional™ (CBAP®) – for the seasoned professional – “elite, senior members of the BA community” – first exam in 2006 • Certification of Competency in Business Analysis™ (CCBA®) – for the fully competent practitioner – first exam offered in 2011
- 14. The Exam 14 2 accreditions • IIBA Academic Diploma in Business Analysis, designed for students • IIBA® Academic Certificate in Business Analysis for anyone considering a career in business analysis
- 15. The Exam 15 The exam • 3.5 hours, 150 multiple choice questions • comprehension – definition, recall et al • situational analysis – given a scenario, which is the best course of action
- 16. The Exam 16 The exam Knowledge Area Percentage Business Analysis Planning and Monitoring 19.33% Elicitation 14% Requirements Management and Communication 16% Enterprise Analysis 15.33% Requirements Analysis 19.33% Solution Assessment and Validation 16% BABOK® v2 Knowledge Areas These cover around 60% to 75% of the syllabus only
- 17. The Exam 17 BABOK® Guide v2 and v3 2009 2015 Our exam would be on v2
- 18. The Exam 18 Exam on v2 or v3 • not before Q3-2016, this could change • would also run exams on v2 and v3 in parallel for a period of time (at least, until Aug-2016) source: IIBA®
- 19. The Exam 19 Statistics • calibrated standardized cut-off score • won’t publish passing score or rate • community members and trainers believe – passing score is 70%-plus and success rate is between 80% to 90% • high passing rate is attributed to “applications screening”
- 20. The Exam 20 Venue and cost • American Alumni Association, Banani – prometric.com/iiba • $125 application (notwithstanding the decision) plus $325 exam fee ($450 for non-members) • be a member, you save $75* [ Time check, 10 am ]* for Bangladeshis
- 22. The Profession 22 • an independent, non-profit professional association • started with 37 members in Toronto, Canada in 2003 • over 30 staff now • over 27,000 Members and 112 Chapters globally
- 23. The Organization 23 The pioneers • what they’ve achieved in 10 to 12 years is staggering • still in its growing stage • conference (bbc), webinars, community network, blogs, special interest groups, LinkedIn groups, newsletters, partnership programs • its works; and, how you could benefit and contribute
- 24. The Organization 24 Began with 4 objectives • creating and developing awareness and recognition of the value and contribution of the business analyst • defining the Business Analysis Body of Knowledge® (BABOK®)
- 25. The Organization 25 Began with 4 objectives • providing a forum for knowledge sharing and contribution to the business analysis profession • publicly recognizing and certifying qualified practitioners through an internationally acknowledged certification program
- 26. The Organization 26 IIBA® • as the voice of the business analysis community, IIBA® supports recognition of the profession, and works to maintain standards for the practice and certification
- 27. THE EVOLUTION OF A PROFESSION Business Analysis
- 28. Evolution of a Profession 28 Role in the organization • Business Analysis – define organizational capability • Project Management (PMP cf PRINCE2) – deliver it • integrated or subsistent
- 29. Evolution of a Profession 29 BA practice is applied • within the boundaries of a project • throughout enterprise evolution • continuous improvement
- 30. Evolution of a Profession 30 Example, how three of the knowledge areas support before, during, and after the life cycle of a project Source: BABOK® Guide v3
- 31. Evolution of a Profession 31 BA and PM (1/2) • the Project Manager is concerned with delivering the solution which has been described by the Business Analyst
- 32. Evolution of a Profession 32 BA and PM (2/2) • BA manages the scope of the solution • PM manages the scope of the project
- 33. • a relatively less known profession • early stage of an evolving profession of a wide participating community • expectedly, there are inconsistencies* in appreciation of key concepts among the practicing professionals * decreasing
- 34. Evolution of a Profession 34 Evolving, early stage • prevailing variations among distinctly different faces of BAs in different org. cultures • organizational experiments
- 35. Evolution of a Profession 35 Where is the profession heading towards • Center of Excellence/Hub Model • a Pure BA approach
- 36. Evolution of a Profession 36 Professional communities • IIBA • PMI • LinkedIn Groups • Regional Forums • BA Professional Journals
- 37. Evolution of a Profession 37 Business analysis certifications • formal courses from traditional educational establishments • IIBA® certifications and accreditions • BCS certifications Foundation-Practitioner- Professional-Consultant and Expert • PMI-PBA®– requirements management, support PM
- 38. Evolution of a Profession 38 Analytical Thinking Creative Thinking Decision Making Learning Problem Solving System Thinking Ethics Personal Organization Trustworthiness Business Knowledge Business Principles and Practices Industry Knowledge Organization Knowledge Solution Knowledge Teaching Skill Communication Skills Facilitation and Negotiation Leadership and Influencing Teamwork Specialized Application Knowledge So, what is expected of a BA
- 39. So, what is expected of a BA Evolution of a Profession 39
- 40. Evolution of a Profession 40 We come in different dressings • business architect • business systems analyst • data analyst • enterprise analyst • management consultant • process analyst • product manager • product owner • requirements engineer • systems analyst
- 41. Evolution of a Profession 41 Why has it become so demanding lately • the Assessment Center experience • Challenger shuttle • a checkbox for 10,000 GBP • four ‘data pulling only’ reports for 190,000 GBP
- 42. you . can’t . afford . not . to . have . it
- 43. Evolution of a Profession 43 What is particularly challenging • talking specifics, explicitly – users’ expectations of a system, any system • users’ expectations of you • developers’ speak • submission-approval processes and templates • remaining yourself [ Time check, 11 am ]
- 44. Why you need a BA in the room Based on a short story "The Meeting" by Alexey Berezin “First I laugh because this is so familiar, then I cry because this is so familiar.”
- 45. FOUNDATION CONCEPTS Who is a BA, what does he do?
- 46. The Profession Why have BAs become so much sought- after these days?
- 47. The Profession 47 What is Business Analysis? (1/5) • practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders why it is performed
- 48. The Profession 48 What is Business Analysis? (2/5) • performed on a variety of initiatives within an enterprise • initiatives may be strategic, tactical, or operational where it is performed (what types of activities it’s appropriate for)
- 49. The Profession 49 What is Business Analysis? (3/5) • within the boundaries of a project or throughout enterprise evolution and continuous improvement when it is performed
- 50. The Profession 50 What is Business Analysis? (4/5) • to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state so, what it is, really
- 51. The Profession 51 What is Business Analysis? (5/5) • can be performed from a diverse array of perspectives – agile – business intelligence – information technology – business architecture – business process management how it is tailored
- 52. The Profession 52 Who is a Business Analyst? • any person who performs business analysis tasks, no matter what their job title or role is the activities, not the titles
- 53. The Profession 53 A BA is a powerful connector • a liaison among stakeholders in order to understand the structure, policies, and operations of an organization
- 54. The Profession 54 …an essential interface • facilitate communication between organizational units • often play a central role in aligning the needs of business units with the capabilities delivered by information technology • may serve as a “translator” between those groups
- 55. The Profession 55 A BA is expected of • understanding how organizations function to accomplish their purposes • defining capabilities an organization requires
- 56. The Profession 56 It includes • definition of organizational goals • how those goals connect to specific objectives • determining the courses of action that an organization has to undertake to achieve those goals and objectives • defining how the various organizational units and stakeholders within and outside of that organization interact
- 57. The Profession 57 Repeat, why performed • to understand the current state of an organization • or, to serve as a basis for the later identification of business needs • to define and validate solutions that meet business needs, goals, or objectives
- 58. The Profession 58 Bridging the needs and solution • elicit actual needs of stakeholders • ensure it is met – verify, validate solution align the designed and delivered solutions with the needs of stakeholders
- 59. The Profession 59 An able researcher • discover, synthesize, and analyze information from a variety of sources • investigate and clarify their expressed desires • determine underlying issues and causes elicit actual needs of stakeholders
- 60. The Profession 60 Summary • identify business needs • determine possible solutions to business problems • identify and recommend solutions • help organization to reach the future state
- 61. The Profession 61 Common job titles • business architect • business systems analyst • data analyst • enterprise analyst • management consultant • process analyst • product manager • product owner • requirements engineer • systems analyst
- 62. The Profession 62 As well as • those who also perform related disciplines such as project management, software development, quality assurance, and interaction design A good BA is well updated on the principles and practices of User Experiences (UX) design UX
- 63. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)
- 64. The Guide 64 BABOK® • Business Analysis Body of Knowledge® • globally recognized standard for the practice of business analysis
- 65. The Guide 65 What does the guide describe • areas of knowledge • associated activities and tasks • skills necessary to be effective in their execution
- 66. The Guide 66 BABOK® versions • Body of Knowledge Committee in October 2004 • IIBA released version 1.0 in January 2005 • Updates in June 2006 and October 2008 • Version 2.0 in 2009 • Version 3.0 in 2015
- 67. The Guide 67 Flexible, open • must be tailored to the specific conditions under which business analysis is being performed • practices not accepted may be equally effective, or more effective; would be incorporated as accepted
- 68. The Guide 68 Structure of the BABOK® Guide • core content is composed of business analysis tasks • organized into knowledge areas [ Time check, 11:30 am ]
- 69. The Guide 69 Knowledge areas and tasks • knowledge areas are a collection of logically (but not sequentially) related tasks • tasks describe specific activities that accomplish the purpose of their associated knowledge area
- 71. Key Terminologies 71 Tasks • a discrete piece of work that may be performed formally or informally as part of business analysis
- 72. Key Terminologies 72 Tasks • grouped into knowledge areas • business analysts perform tasks from all KAs sequentially, iteratively, or simultaneously • in any order, as long as necessary inputs are present • a business analysis initiative may start with any task
- 73. Key Terminologies 73 Each task • purpose • description • inputs • elements • guidelines/tools • techniques • stakeholders • outputs new in v3
- 74. Key Terminologies 74 Purpose • why – the reason to perform the task • value created through performing the task short description
- 75. Key Terminologies 75 Description • what the task is • why it is performed • what it should accomplish greater detail o input o output o other knowledge areas affected
- 76. Key Terminologies 76 Inputs (1/2) • information consumed or transformed to produce an output • information necessary for a task to begin list
- 77. Key Terminologies 77 Inputs (2/2) • may be explicitly generated outside or by a task • no assumption that presence of an input means associated deliverable is complete or in final state • input only needs to be sufficiently complete to allow successive work to begin • any number of instances of an input may exist during the life cycle of an initiative
- 78. Key Terminologies 78 Elements • key concepts needed to understand how to perform the task • elements are not mandatory as part of performing a task • usage might depend upon the business analysis approach
- 79. Key Terminologies 79 Guidelines and Tools • resources required to transform input into output • a guideline – instructions or descriptions on why or how to undertake a task • a tool – something used to undertake a task • guidelines and tools can include outputs of other tasks new in v3
- 80. Key Terminologies 80 Techniques • how to complete the task • some are suitable within a specific KA • some are widely used across multiple KAs each task might be completed in any number of ways
- 81. Key Terminologies 81 Stakeholders • generic list of stakeholders likely to participate in performing that task or who will be affected by it • BABOK® does not mandate these roles be filled for any given initiative list
- 82. Key Terminologies 82 Outputs (1/2) • results produced by performing the task – created, transformed, or changed in state as a result of successful completion of a task • an output may be a deliverable or be a part of a larger deliverable list
- 83. Key Terminologies 83 Outputs (2/2) • form of an output is dependent on – type of initiative underway – standards adopted by the organization – best judgment of the business analyst an instance of a task may be completed without an output being in its final state
- 84. Key Terminologies 84 Knowledge areas (KA) • specific business analysis expertise • encompass several tasks • inputs and outputs
- 85. Key Terminologies 85 7 Knowledge Areas (KA) in v2 • Business Analysis Planning and Monitoring (BAPM) • Elicitation • Requirements Management and Communication • Enterprise Analysis (EA) • Requirements Analysis • Solution Assessment and Validation (SAV) • Underlying Competencies.
- 86. Key Terminologies 86 6 Knowledge Areas (KA) in v3 • Business Analysis Planning and Monitoring (BAPM) • Elicitation and Collaboration • Requirements Life Cycle Management • Strategy Analysis • Requirements Analysis and Design Definition (RADD) • Solution Evaluation • .
- 87. Key Terminologies 87 7 Knowledge Areas in v2
- 88. Key Terminologies 88 6 Knowledge Areas in v3
- 89. Key Terminologies 89 Repeat, each task • purpose – why • description – what • elements – concepts • techniques • stakeholders – participate or affected • inputs • outputs
- 90. Key Terminologies 90 And, each KA has these, too • purpose – why • description – what • elements – concepts • techniques • stakeholders – participate or affected • inputs • outputs
- 91. Key Terminologies 91 So, each KA has this diagram
- 92. [ Time check, 11:45 pm ]
- 94. Key Terminologies 94 Domain • a domain is the area undergoing analysis • may correspond to the boundaries of an organization/unit • may correspond to key stakeholders outside those boundaries and interactions with those stakeholders
- 95. Key Terminologies 95 Solutions (1/5) • a set of changes to the current state of an organization • to enable the organization to meet a business need, solve a problem, or take advantage of an opportunity
- 96. Key Terminologies 96 Solutions(2/5) • scope of solution is usually narrower than the scope of the domain within which it’s implemented • will serve as the basis for the scope of a project to implement that solution or its components
- 97. Key Terminologies 97 Solutions(3/5) • most solutions are a system of interacting solution components, each of which are potentially solutions in their own right
- 98. Key Terminologies 98 Solutions(4/5) • software applications • web services • business processes • business rules that govern that process • a revised organizational structure • Outsourcing • Insourcing • redefining job roles • any other method of creating a capability needed by an organization
- 99. Key Terminologies 99 Solutions(5/5) • business analysis helps define the optimal solution for their needs, given the set of constraints (including time, budget, regulations, and others) under which that organization operates
- 100. Key Terminologies 100 Requirements (1/4) 1. a condition or capability needed by a stakeholder 2. a condition or capability that must be met or possessed by a solution 3. a documented representation of a condition or capability as in (1) or (2) above
- 101. Key Terminologies 101 • IEEE 610.12-1990: IEEE Standard Glossary of Software Engineering Terminology • but, IIBA® changed the word user to stakeholder • as requirements may arise from non-users (who don’t interact with the system under development) Requirements (2/4)
- 102. Key Terminologies 102 • requirements from both stakeholders and developers • business, functional, system, user, technical, static, and dynamic requirements Requirements (3/4)
- 103. Key Terminologies 103 • may be unstated, implied, or derived from other requirements • or, directly stated and managed • one of the key BA objectives is to ensure that requirements are visible to and understood by all stakeholders Requirements (4/4)
- 104. Key Terminologies 104 • what should or should not be considered a requirement • what are the necessary characteristics of a requirement Much “discussed” in BA community
- 105. Key Terminologies 105 • past, present, and future conditions or capabilities • organizational structures, roles, processes, policies, rules, and information systems • a requirement may describe the current or the future state of any aspect of the enterprise IIBA adopts a “broadest possible sense” view
- 106. Key Terminologies 106 • assessed to whatever level of depth is necessary for understanding and action Depth of analysis
- 107. Key Terminologies 107 Requirements Classification Scheme • Business Requirements • Stakeholder Requirements • Solution Requirements – Functional Requirements – Non-functional Requirements • Transition Requirements
- 108. Key Terminologies 108 Business Requirements • higher-level; needs of the organization as a whole, and not groups or stakeholders within it • reasons why a project has been initiated, the objectives the project will achieve, and metrics that will be used to measure its success • developed and defined through enterprise analysis
- 109. Key Terminologies 109 Stakeholder Requirements • needs of a particular stakeholder or class of stakeholders • needs a given stakeholder has and how that stakeholder will interact with a solution • bridge between business requirements and the various classes of solution requirements • developed and defined through reqts. analysis
- 110. Key Terminologies 110 Solution Requirements • characteristics of a solution that meet business requirements and stakeholder requirements • developed and defined through requirements analysis • frequently divided into sub-categories, particularly when the requirements describe a software solution
- 111. Key Terminologies 111 Functional Requirements • behavior and information the solution will manage • capabilities the system will be able to perform in terms of behaviors or operations (actions/responses)
- 112. Key Terminologies 112 Non-functional Requirements • not directly related to behavior/functionality of solution • environmental conditions under which the solution must remain effective • qualities that the systems must have • also known as quality or supplementary requirements
- 113. Key Terminologies 113 Transition Requirements • capabilities to facilitate transition from the current state to a desired future state • but will not be needed once that transition is complete • differentiated from other requirements types because always temporary • cannot be developed until both an existing and new solution are defined • They are developed and defined through solution assessment and validation
- 114. CLOSURE OF DAY-1
- 115. Closure 115 Take away • the organization, the exam, the guide structure • evolution of the profession • role in the organization; how it contributes to PM • foundation concepts – who is a BA, what does she do • knowledge area, task, and their components • key terminologies – domain, solution, requirements
- 116. Closure 116 Please share your choice or • if you’re more likely to sit for the exam before August 2016, it’d be v2 [v3 exams won’t be available earlier] • but, if you plan to sit for the exam after July 2016, we’d suggest for v3
- 117. Closure 117 Day-2, 7 November • Business Analysis Planning and Monitoring (BAPM) • Elicitation • Requirements Management and Communication (RMC) • Enterprise Analysis (EA)
- 118. Closure 118 Day-3, 14 November (1/2) • Requirements Analysis • Solution Assessment and Validation (SAV) • Underlying Competencies • (selective, whichever you’d choose) Techniques
- 119. Closure 119 Day-3, 14 November (2/2) • other topics to study for CBAP® beyond BABOK® • new concepts in v3 – Perspectives, BACCM™ et al • application and exam preparation • CBAP® Practice Test We’d probably need to organize this another day, because we are not likely to have sufficient time
- 120. thank you next, 7 November
- 121. Sincere thanks to Shamima apa, Tarique bhai, and all eleven students of the first batch
- 123. stc bangladesh House-520 Road-10, Baridhara DOHS Dhaka-1219, Bangladesh Phone +880 1777-440066, +880 2-8417345 /stcbangladesh