Ccnsp

Cyberoam Cyberoam- Certified Network & Security Professional (CCNSP)
Cyberoam Unified Threat Management

© Copyright 2010 Elitecore Technologies Ltd. All Rights Reserved.


Please Introduce Yourself…
• Your name
• Your company, position, and responsibilities
• Your network experience
• Specific UTM appliance or Cyberoam product experience
• Your expectations from this workshop



Training Kit

Verify your take away:

• CCNSP Guide
• Cyberoam Brochure
• Quick Start Guide
• Writing Aids



Schedule / Breaks

• Sessions starts at 09:00 hours
• Breaks
- Refreshments (around 10:30 hours)
- Lunch (around 12 – 13 hours)
- Refreshments (around 15:30 hours)
• Sessions ends at 17 hours



Training Pre-requisites

The training programme assumes participants to
have operational familiarity with following concepts:

• Operational OS understanding
• Networking Basics
• Protocols like HTTP, IMAP, POP3, SMTP
• TCP/IP Protocol Suite
• Network Security Fundamentals



Cyberoam Identity Based UTM

Agenda:
• Challenges with Current UTM Products
• Cyberoam’s Security Approach
• Layer 8 Firewall
• Identity Based Technology



Challenges with Current UTM Products
Lack of user Identity recognition and control
 Inadequate in handling threats that target the user – Phishing, Pharming

Unable to Identify source of Internal Threats
 Employee with malicious intent posed a serious internal threat
 Indiscriminate surfing exposes network to external threats
 50 % of security problems originate from internal threats – Yankee Group
 Source of potentially dangerous internal threats remain anonymous

Unable to Handle Dynamic Environments
 Wi-Fi
 DHCP

Unable to Handle Blended Threats
 Threats arising out of internet activity done by internal members of organization
 External threats that use multiple methods to attack - Slammer

Lack of In-depth Features
 Sacrificed flexibility as UTM tried to fit in many features in single appliance.
 Inadequate Logging, reporting, lack of granular features in individual solutions
Need for Identity based UTM…



Cyberoam: Identity-based Security

Overview of Cyberoam’s Security Approach:

 Who do you give access to: An IP Address or a User?
 Whom do you wish to assign security policies:
Username or IP Addresses?
 In case of an insider attempted breach, whom do you wish to
see: User Name or IP Address?
 How do you create network address based policies in a DHCP
and a Wi-Fi network?
 How do you create network address based policies for shared
desktops?



Cyberoam – Identity Based Security

Cyberoam is the only Identity-based Unified Threat
Management appliance that provides integrated Internet
security to enterprises and educational institutions through
its unique granular user-based controls.



PATENT PENDING: IDENTITY-BASED TECHNOLOGY

User



Layer 8 Firewall (Patented Technology)



About Cyberoam

Cyberoam is the identity-based UTM solution that offers Integrated Internet
Security with fine granularity through its unique identity-based policies.

It offers comprehensive threat protection with:

• Identity-based Firewall
• VPN- Threat free tunneling
• SSL VPN
• Gateway Anti-Virus
• Gateway Anti-Spam
• Intrusion Prevention System (IPS)
• Web & Application Content Filtering
• Bandwidth Management (QoS)
• Multi-Link Manager (Load balancing)
• On-Appliance Reporting
• 1000+ drilldown reports



Cyberoam Appliances
(Các số tương ứng với số người dùng internet)
SOHO (Small Office-Home Office)
& ROBO (Remote Office-Branch Office)
CR 15i – CR 15iw
CR 25ia – CR35ia

Small to Medium Business
CR 50ia – CR100ia

Medium Enterprises
CR 200i
CR 300i

CR 500ia
CR 750i

Large Enterprises
CR 1000i
CR 1500i



Basic Appliance – One time sale
• Identity-based Firewall
• 8 x 5 Support for the first year.
• VPN- Threat Free Tunneling
• SSL VPN (Promotional offer)
• Bandwidth Management
• Multiple Link Management
Bundle Subscription Subscriptions
Individual Module Wise
•Gateway be the combination of (Anti-malware, phishing, spyware protection included)
Bundle canAnti-Virus Subscription or all of the following modules:
••Gateway Anti-spam Subscription
Gateway Anti Virus
•Web & Application Filtering Subscription
• Gateway Anti-spam
•Intrusion Prevention System (IPS)
••24 x 7 Premium Support
Intrusion Prevention System
••IPSec and Application Filter
Web VPN Clients (Per Device-Life Time)
• 8 X 5 Support
(Subscription services are available on 1 Year, 2 Year or 3 Year subscription basis)



Bundle Subscription (TVS & SVS)

Bundle Subscriptions are available as:
• Total Value Subscription (TVS) includes:
• Anti Virus
• Anti Spam
• Web & Application filter
• IPS
• 8*5 Support (if bought for more than 1 year as first year support is included for free)

• Security Value Subscription (SVS) includes:
• Anti Virus
• Web & Application filter
• IPS
• 8*5 Support (if bought for more than 1 year as first year support is included for free)



Bundle Subscription (One time subscription)



Demo vs Sale Appliance

Sale Appliance:

The Cyberoam appliance sold to Partner / Reseller for direct customer sale. .Sale
appliance can be registered once and can get 3, 15 days trials for all subscription
based modules.

Demo Appliance:

The Cyberoam appliance sold to Partner / Reseller for conducting end customer demo.
Demo appliance can be registered unlimited number of times under different
credentials after factory reset and can get 3, 15 days trial for all subscription based
modules after each registration.



Cyberoam Products

Agenda:
• Cyberoam UTM Appliances
• Appliance Family
• Cyberoam SSL VPN
• Cyberoam End Point Data ProtectionProtection
• Cyberoam iView
• Cyberoam Central Console (CCC)
• Cyberoam VPN Client


Cyberoam – Identity Based Security

Cyberoam is the only Identity-based Unified Threat Management appliance
that provides integrated Internet security to enterprises and educational
institutions through its unique granular user-based controls.



Cyberoam SSL VPN



Benefits

• Secure SSL VPN – Access from anywhere.
• Trusted Remote Access – extend access to partners, telecommuters,
wireless users.
• Easy to use – Fast installation, less ongoing management, less downtime.
• Continuous Access – provides reliable, available and scalable access.
• Endpoint Security.
• Hardened Secure OS.



Cyberoam SSL-VPN features



Models & Licenses

• Base License

– Default 5 User License valid for 30 days.
– No EPS.

• Software Based

• Appliance Based

– CR-SSL-0800 (Supports upto 50 Concurrent Users).



Cyberoam – End Point Data Protection
Protect your Data. Protect your Assets.

Cyberoam End Point Data Protection
Protect Your Data, Protect Your Assets



Cyberoam End Point Data Protection

Licenses (Per-user one time licenses)

1. Data Protection & Encryption
2. Device Management
3. Application Control
4. Asset Management

Note: All the modules include 1 year
maintenance support. A single key would be
issued for the modules purchased. Need to
buy the same number of licenses for all the
modules. i.e. Not possible to buy 10 licenses
for Device management & 50 for Asset
management.

Renewal (year on year)

Maintenance support to be renewed for all the
modules purchased each year.
It includes version upgrades & technical support.


Cyberoam iView
The Intelligent Logging & Reporting Solution
Its an Open Source, its free!



What is Cyberoam iView?

 Open Source Logging and Reporting solution
 Ability to log and report activities from -
• UTM / Firewalls
• HTTP Proxy
• More to follow
 Unique ability – Shows “Who is doing What”
 Free to Download



Cyberoam iView’s Logging & Reporting

Cyberoam iView’s Logging & Reporting Facilitates Security, Compliance, Forensics


Cyberoam iView appliances

• CR-iVU 25
• CR-iVU 100
• CR-iVU 200

Products supported

• Network Devices: Linux IPtables / Netfilter Firewall,Cyberoam, Fortigate,
Sonicwall.

• HTTP Proxy: Squid

• Syslog Compatible Devices: Any product with Syslog support



Central Console (CCC)

Cyberoam Central Console (CCC Series)



CCC Deployment (Enterprise)

Branch Offices Corporate Head Office

Branch1

Cyberoam UTM
Branch2 Appliance

Branch3

Branch…N

CCC



CCC appliance family

Small-to-Medium Deployments

• CCC 15 (Capacity to manage 15 Cyberoam Appliances)

Medium-to-Large Deployments


CCC Online Demo is available at: http://demo.cyberoam.com



Cyberoam Deployment

Agenda:
• Package Contents
• Factory Default Settings
• Deployment Modes



Cyberoam Package
Cyberoam Appliance

Blue Straight-through
Power Cable
Ethernet Cable

Red Crossover Ethernet
Quick Start Guide
Cable

Serial Cable Documentation CD



Cyberoam Factory Defaults

Web Based Administration Console:
Username: cyberoam
Port IP Address Zone Type Password: cyber

172.16.16.16/
A LAN
255.255.255.0 Text Based Administration console
192.168.2.1/ (Telnet or Serial Connection):
B WAN
255.255.240.0 Password: admin

SSH:
Username: admin
Password: admin



Deployment Modes
Cyberoam can be deployed in two modes:

Bridge / Transparent Mode

Gateway / Route / NAT Mode



Gateway/Route/NAT mode
• You want to replace your existing firewall or router acting as
a gateway for your network with Cyberoam

• You want your gateway to act as a VPN server

• You want redundancy in your network with by utilizing the
multilink and HA (High-Availability) features of Cyberoam

• You want to configure separate DMZ zone to protect servers
from LAN & WAN zone.



Before Cyberoam Scenario - Gateway Port A IP Address ___ ___ ___ ___
Subnet Mask ___ ___ ___ ___
Zone Type LAN/WAN/DMZ

DMZ Zone Port B IP Address ___ ___ ___ ___
Subnet Mask ___ ___ ___ ___
Port C IP Address ___ ___ ___ ___
Subnet Mask ___ ___ ___ ___
Router Web Server
IP:61.0.5.1/29 IP:172.16.1.2 Port D IP Address ___ ___ ___ ___
Gateway: 172.16.1.1 Subnet Mask ___ ___ ___ ___
Firewall
INT IP:192.168.0.1/24 IP address of the
DMZ IP: Switch Default Gateway: ___ ___ ___ ___
172.16.1.1/24 DNS IP Address: ___.___.___.___
EXT IP: 61.0.5.2/29 System Time Zone: ______________
System Date and Time: ______________
Gateway IP: 61.0.5.1 Email ID of the administrator : ______________
Mail Server
Network:192.168.0.x/24 Switch IP:172.16.1.3
Gateway: 172.16.1.1

Database Server
Users IP:172.16.1.4
Gateway: 172.16.1.1
Default Gateway: 192.168.0.1


Cyberoam in Gateway Mode

Router
IP:61.0.5.1/29

INT IP:192.168.0.1/24
DMZ IP: 172.16.1.1/24
EXT IP: 61.0.5.2/29
Gateway IP: 61.0.5.1

DMZ Zone
Console Switch

Switch

Network:192.168.0.x/24

Web Server Mail Server Database Server
IP:172.16.1.2 IP:172.16.1.3 IP:172.16.1.4
Gateway: 172.16.1.1 Gateway: 172.16.1.1 Gateway: 172.16.1.1
Users

Default Gateway: 192.168.0.1


Gateway Mode- Zone information
Cyberoam in Gateway mode have Four default zone
LAN Zone: Network connected to LAN interface of Cyberoam
WAN Zone: Network connected to WAN interface of Cyberoam
DMZ Zone: Network connected to DMZ interface of Cyberoam
Local Zone: IP Addresses assigned on Cyberoam interfaces falls
under Local Zone

WAN Zone Local Zone

DMZ Zone
LAN Zone



Bridge/Transparent Mode

When to choose bridge mode?

• You already have a firewall or a router acting a gateway for your network and
you don’t want to change the existing setup

• Want to use Cyberoam for reporting.

• Want Cyberoam as a drop-in solution for Viruses, Spam, Content-Filtering and
IDP and Bandwidth Management.

• Want to try-out Cyberoam without changing your existing setup.



Before Cyberoam Scenario - Bridge
Bridge IP Address ___.___.___.___
Subnet Mask ___.___.___.___

IP address of the Default Gateway ___.___.___.___
DNS IP Address ___.___.___.___
System Time Zone ______________
System Date and Time ______________
Email ID of the administrator ______________

Router

Firewall
INT IP: 192.168.0.1/24

Switch
Network:192.168.0.x/24

Users

Default Gateway:
192.168.0.1


Cyberoam in Bridge Mode
Bridge IP Address ___.___.___.___
192.168. 0 . 5
Subnet Mask ___.___.___.___
255.255.255. 0

IP address of the Default Gateway ___.___.___.___
192.168. 0 . 1
DNS IP Address 202. 54 . 1 . 30
System Time Zone ______________
Router System Date and Time ______________
Email ID of the administrator ______________

Firewall
INT IP: 192.168.0.1/24

Network:192.168.0.x/24

Users

Default Gateway:
192.168.0.1


Bridge Mode- Zone information

Cyberoam in transparent mode have
three default zone

LAN Zone: Network connected
to LAN interface of Cyberoam
WAN Zone
WAN Zone: Network connected
to WAN interface of Cyberoam
LOCAL Zone
LAN Zone Local Zone: IP Address assigned
on the Bridge Interface falls under
Local Zone

v



Hardware Bypass in Transparent Mode

• When the appliance is deployed in Transparent mode and if there is a power failure,
hardware problem or a software malfunction the appliance goes into ‘Bypass’ mode.

• In Bypass mode the bypass interfaces of the appliance get bridged and start acting
like a hub.

• The traffic flow is not interrupted thus resulting in high network uptime.

• Hardware Bypass functionality is only available in Transparent Mode not in Gateway
Mode.



Hardware Bypass in Transparent Mode

Bypass LED
• CR 50ia,CR 100ia,CR200i, CR 300i, CR500ia, CR1000i and CR1500i come with hardware
bypass feature

• In CR 50ia, CR 100ia, ports A and B have the bypass functionality available only on power
failure.

• In CR 200ia and CR 300i ports C and D have the bypass functionality available.

• In CR500ia ports “A and B” and “C and D” have the bypass functionality available.

• In CR 1000i and CR1500i ports “A and B” “C and D” have the hardware bypass function
available.

• A Blue LED on the front panel of the appliance blinks when hardware bypass is active.



Web Proxy Mode

• You would like to replace existing software / appliance based proxy solution

• You would like to use Cyberoam Identity based features along with Content
Filtering / Bandwidth Management / Anti-virus / User based Reporting.

• You want to use Cyberoam as a drop in solution in proxy mode.

• You don’t want to make any major changes with you existing proxy setup



Cyberoam’s Web Proxy Features

• Cyberoam’s Web proxy listens on port 3128 by default

• Cyberoam can be configured to use an upstream parent proxy server by
configuring the parent proxy’s IP address and the proxy port number

• Proxy mode is drop-in solution and this can be deployed by using single
interface of Cyberoam and users can specify Cyberoam IP as a proxy in
their browser.

• In general scenario, one can replace existing proxy solution with Cyberoam
and specify existing proxy IP in Cyberoam so without making any major
changes in the network Cyberoam can be placed.



Configure Web Proxy
System  Configuration  Web Proxy

Cyberoam’s HTTP
Proxy listens on port
3128 by default



Configure Parent Proxy
System  Configuration  Parent Proxy

Configure to use an
upstream parent proxy
server



Default Internet Access Policy

The Network Configuration Wizard requires you to configure the Default
Internet Access Policy



Default Internet Access Policy
• ‘Monitor Only’ Policy:
– Allows LAN to WAN traffic.
– Allow all outbound traffic without any authentication.
– No scanning.
– No content filtering.

• ‘General Internet’ Policy:
– Allow all outbound traffic without any authentication.
– Web traffic will be scanned for virus / malware / spyware.
– Content filtering will be “ON” by using default content filtering policy “General
Corporate Policy” which blocks below web URL categories:

• Porn, Nudity, Adult Content, URL Translation Sites, Drugs, Crime and
Suicide, Gambling, Militancy and Extremist, Phishing and Fraud, Violence,
Weapons

– It is the default selected policy.

• ‘Strict Internet’ Policy:
– Block all outbound unauthenticated traffic.
– Web traffic will be scanned for virus / malware / spyware.
– All traffic will be scanned by IDP engine.


Cyberoam Registration



What is registration? Registration is process which will create customer account in
Cyberoam central registration database.

Why to register? Registration is mandatory task as without this subscription modules
cannot be subscribed.

Registration gives following benefits:

• 8 x 5 Support as per country time zone for next one year.
• Free trial of following Cyberoam Subscription Modules:
• Gateway Anti-Virus & Gateway Anti-Spam
• Web & Application Filter
• Intrusion Prevention System (IPS)
• Access of customer my account for
• Support ticket management
• Subscription management

Customer my account can be accessed from: http://customer.cyberoam.com

Multiple Cyberoam appliances can be registered using same customer account so that
customer can manage all support tickets under one customer account.



LABS

• Lab #1 Factory Reset

• Lab #2 Deployment in Bridge Mode (Optional)

• Lab #3 Deployment in Gateway Mode

• Lab #4 Registration, Upgradation & Subscription



Firewall

Agenda:
• Access Control (Appliance Access)
• IP Management
• Firewall Management
• Default Firewall Rules
• L2 Firewall support
• Outbound NAT (Source NAT)
• Inbound NAT (Virtual Host)
• Denial of Service (DoS)
• Cyberoam Unified Threat Control under Firewall


Appliance Access
System  Administration  Appliance Access



Appliance Access (via Zones)
Network  Interface  Zone



IP Management
Network  Interface

View port wise network (physical interface) and zone details. If virtual sub-interfaces are
configured for VLAN implementation, they are also nested and displayed beneath the physical
interface.
Interface - Physical interfaces/ports available on Cyberoam. If virtual sub-interface is
configured for the physical interface, it also displayed beneath the physical interface. Virtual
sub-interface configuration can be updated or deleted.



Firewall Management



Zone Management

Zone Types
LAN : The Internal and most secure zone.
WAN : The external, no-control and non-reliable zone.
DMZ : The secured publicly accessible server zone.
Local : All ports of the Cyberoam Appliance fall in this zone.
VPN : It is the only zone that does not have an assigned physical port/interface.



Zone Mangement



Service Management
Objects  Services  Add

Cyberoam provides several standard services and allows creating:
• Customized service definitions
• Firewall rule for Customized service definitions



Manage Firewall Rules



Default Firewall Rules

• Cyberoam creates two ‘Default Firewall Rules’ when it is first deployed in any of the
two operational modes

• These rules depend on the operational mode and the ‘Default Internet Access Policy’
selected while running the network configuration wizard.

• The default rules can be edited by the administrator but cannot be deleted.



Cyberoam Default Firewall rule #2



Cyberoam Default Firewall rule #1



L2 Firewall Support

• In Cyberoam MAC address (Machine Address) is a decision parameter along with
identity and ip address for the firewall policies.

• All normal firewall policies like Web filter, Application filter, AV, IPS, QoS policy etc
can be applied on the MAC firewall rule.

• Eg: For any server running on dynamic IP Address, we can create a firewall rule to
allow that server through firewall using MAC



Add MAC based host
Objects  Hosts  MAC Host  Add

Note: MAC based hosts can be added on the fly while creating firewall rules as well.


Firewall rule for MAC host



NAT (Outbound NAT)

• What is NAT
– Cyberoam has a predefined NAT policy called MASQ that NATs the outgoing
traffic with the outgoing port’s IP Address
– Use NAT when you want to do map a specific outbound traffic with a specific
IP/IP Range
– Cyberoam allows to create a NAT policy, which can be bound to a firewall rule.

• Example
– Mail server is configured in DMZ zone with private IP address & traffic generated
from Mail server should be NATed with specific Public IP i.e. 121.22.141.250



Add NAT Policy
Firewall  NAT Policy  Add



Add firewall rule to include NAT policy
Firewall  Rule  Add



Virtual Host (Inbound NAT)
• Virtual Host is required to make internal resources available on the internet like web
servers or mail servers configured in LAN or DMZ.

• Virtual Host maps services of a public IP address to services of a host in a private
network. In other words it is a mapping of public IP address to an internal IP address.

• This virtual host is used as the Destination address to access LAN or DMZ servers.

• Virtual Host is an object where we map few or all services of a public IP address to
few or all services on an internal host.

• Example: Webserver configured in LAN zone with 192.168.1.157. From internet users
are accessing www.abc.com which is resolving on 154.146.25.37. Let’s see how to
make webserver available on Internet.



Add Virtual Host
Firewall  Virtual Host  Add



Add Firewall rule to include the Virtual Host



Loopback Firewall rule

Once the virtual host is created successfully, Cyberoam automatically creates a
loopback firewall rule for the zone of the mapped IP address. Loopback firewall rule is
created for the service specified in virtual host. If port forwarding is not enabled in virtual
host then firewall rule with “All Services” is created.
Loopback rules allow internal users to access the internal resources using its public IP
(external IP) or FQDN.



Port Forwarding concept

Example: We have one public IP 154.146.25.37. In the DMZ, we have connected multiple
servers like Web Server (192.168.1.157), FTP Server (192.168.1.158) and RDP Server
(192.168.1.159). We want to publish all these servers using only one public IP
154.146.25.37.

In this case, we will use Port Forwarding while configuring the Virtual Host.

We will have to create 3 Virtual Hosts for above 3 servers with same external IP and
different Internal IP addresses, with port forwarding.

We have already created a Virtual Host for the Web Server with port 80, now we will create
remaining two Virtual Hosts for FTP and RDP.



Creation of Virtual Hosts



Creation of Firewall Rules



Denial of Service

• What is Denial of Service

• How does Denial of Service Happen

• Effects of Denial of Service



Types of DoS attacks

• SYN Flood

• UDP Flood

• TCP Flood

• ICMP Flood



DoS protection settings

• How many connections is each LAN host generating (take an average)?

• Multiply that by the number of hosts in your network.

• Destination based checking of DOS attacks should be disabled unless you
suspect that there is a host inside your network generating a DOS attack.

• Turn off checking for TCP flood unless specifically instructed by the
Cyberoam Support Staff



DoS Configuration
Firewall  DoS



Cyberoam Unified Firewall Controls

Cyberoam’s unified firewall controls include:

• Web Filter
• Application Filter
• IPS Policy
• QoS Policy
• IM Scanning
• Anti Virus & Anti Spam Scanning
• Route through Gateway



Unified Threat Control’s in firewall rule



LABS
• Lab #5 Securing the Appliance
• Lab #6 Create a DROP firewall rule for your machine’s IP address
• Lab #7 Create a ACCEPT firewall rule for your machine’s IP address.
• Lab #8 Create Schedule & Apply in Firewall Rule
• Lab #9 Enable / Disable Anti-Virus & Anti-Spam Scanning
• Lab #10 Test Anti-Virus Scanning
• Lab #11 Create Firewall Rule to Allow DNS Traffic
• Lab #12 Create Virtual Host to Publish a RDP Server residing in the
LAN
• Lab 13# Create MAC based host for Dynamic web server and create
MAC based firewall rule



User Authentication

Agenda:
• Local & External Authentication
• Authentication Settings
• Type of Authentication
• Single Sign On Concept
• Identity Based Policy
• Group Management
• User Management
• Identity Based Firewall
• Traffic Discovery
• Lab


Local Authentication Flow

User Authentication process initiates, when the client tries to
authenticate.



External Authentication Flow



Authentication Servers
Identity  Authentication  Authentication Server



Authentication Settings
Identity  Authentication  Firewall



Identity  Authentication  VPN



Identity  Authentication  Admin



Authentication Methods

Normal
- Captive Portal
- Corporate client
Windows:
http://download.cyberoam.com/solution/optionals/Corporateclientsetup.exe
Windows (Vista & Windows 7 – 32 bit):
http://download.cyberoam.com/solution/optionals/Corporateclientsetup_vista_win7.

Clientless
- No Authentication Required

Single Sign On
- Authentication is done in sync with user’s
authentication in domain



Single Sign On Flow (SSO)



Identity Based Policies



Surfing Quota Policy

• Surfing Quota Policy defines the duration of Internet
surfing time.

• It is the allowed time in hours for a group or an individual
user to access Internet.

• Cyberoam lets you define customized policies to define
different levels of access for different users to meet your
organization’s requirements.



Access Time Policy

• Access Time Policy defines the time period during
which users can be allowed/denied the Internet
access. Viz. Only office hours access.

• It enables to set time interval – days and time for
internet access with the help of a Schedule.

• Two strategies can be define:
- Allow Strategy - allows access during the schedule
- Deny Strategy - disallows access during the schedule



Web & Application Filter
• Web Filter Policy controls user’s web access. It specifies
which user has access to which sites and allows defining
powerful security policies based on almost limitless policy
parameters like Individual users, Groups of users, Time of day,
Location/Port/Protocol type, Content type, Bandwidth usage (for
audio, video and streaming content).

• Application Filter Policy controls user’s application access. It
allows administrator to control access to applications based on
almost limitless policy parameters like Individual users, Groups
of users, Time of day.

•Default web & application filtering policy is based on
LAN➞WAN policy selected while running “Network
Configuration Wizard”.

•Applying default policy allows all the users to surf without login
depending on the default policy applied and web surfing
reports are generated on IP address as user has actually not
logged on to Cyberoam.



Web Filter  Policy Add



Application Filter  Policy  Add



QoS Policy

•The primary objective of QoS Policy is to manage and distribute
total bandwidth on certain parameters and user attributes.
•It allocates and limits the maximum bandwidth usage of the user
and controls web and network traffic.
Policy can be defined/created for:
•User - To restrict bandwidth of a particular user. Can be applied to
a user’s profile.
•Firewall Rule – This policy can be applied in the firewall rule only.
Bandwidth restriction will be enforced on the traffic matching the
firewall rule.
•Web Category – To apply bandwidth restrictions on custom or
default web categories. Policy can only be assigned to custom or
default web categories.
•Application – To restrict bandwidth for particular application. You
need to go to application category, and apply bandwidth restriction.



QoS  Policy  Add



Data Transfer Policy

• The primary objective of this policy is to restrict the
users to upload and download anything from the
internet.

• Limits data transfer on a cyclic or non-cyclic basis.

• Single policy can be applied to number of Groups or
Users.

• Data transfer restriction can be based on:
Total Data transfer (Upload + Download)
Individual Upload and/or Download



Group Management

• Group is a collection of users having common policies
that can be managed as a single unit.

• Its a mechanism of assigning various policies to a
number of users in one operation/step.

• It simplifies the user configuration.

• Users that belong to a particular group are referred to as
a group user.



Group Types:
• Normal

A user of this group need to logon to Cyberoam using the
Cyberoam Client to access the Internet
• Clientless
A user of this group need not logon to Cyberoam using
the Cyberoam Client to access the Internet. Access
control is placed on the IP address, which is represented
as Group name (C)



User-MAC binding

The Feature: Binds a user to a physical machine.

Benefit: Will prevent anyone from ‘impersonating’ someone else even if they have
changed their IP address.

Details: User can login to Cyberoam and use the internet only from his/her own
computer. User will not be able to login from any other computer and no one else will
be able to login from his/her computer.

NOTE: User MAC binding feature is available only when user authenticates on
Cyberoam using the corporate client (Windows/Linux).



User-MAC binding



Identity based firewall rules
Normal Firewall
Cyberoam - Identity Based UTM
• Rule matching criteria
- Source address
- Destination address
- Service (port)
- Schedule
- Identity

• Action
- Accept
- NAT
- Drop
- Reject
• Unified Threatin DHCP, Wi-Fi Rule Matching Criteria)
However, fails Controls (per environment
- IPS Policy
- Web Filter Policy
- Application Filter Policy
- QoS Policy
- Anti Virus & Anti Spam
- Routing decision


LABS
• Lab #14 Enforce Authentication

• Lab #15 How to authenticate users through Captive Portal/Cyberoam Corporate
Client

• Lab #16 Create Custom Policies

• Lab #17 Create Group, User and apply Custom Policies

• Lab #18 Monitor User Activities

• Lab #19 Single Sign On Implementation with Active Directory (Optional)

• Lab #20 Customise HTTP Login Page



Content Filter

Agenda:
• Basics of Content Filter
• Cyberoam Content Filter Features
• Content Filter Categories
• Content Filter Policies
• Custom Category
• Custom Denied Message
• Upgrade
• Safe Search capability to filter Adult Content


Basics of Content Filter



Web & Application Filtering Features
Database of millions of sites in 82+ default categories.
Blocks phishing, pharming, spyware URLs.
Data Leakage Prevention (HTTP upload control & reporting).

 Block & Control Applications such as P2P, Streaming, Videos/Flash
 Local Content Filter Database to reduces latency and dependence
on network connectivity.



Web & Application Filtering Features
 Google content categorization based on user policy:
 Cache Pages
 Translated Pages (http://translate.google.com)
 Enforcement of Google Safe Search Based on User Policy.
 Customized blocked message to educate users about organizational
policies and reduce support calls



Web Categories
Web Filter  Categories



Content Filter Policies
• Web Filter Policy controls user’s web access. It specifies
which user has access to which sites and allows defining
powerful security policies based on almost limitless policy
parameters like:
Individual users, Groups of users, Time of day,
Location/Port/Protocol type, Content type, Bandwidth usage (for
audio, video and streaming content)

• Application Filter Policy controls user’s application access. It
specifies which user has access to which applications and
allows defining powerful security policies based on almost
limitless policy parameters like:
Individual users, Groups of users, Time of day

• IM (Instant Messaging) allows to configure and manage
restrictions on instant messaging services provided by the
Yahoo and MSN messengers. The traffic coming from the web
in form of files and chat is filtered by various rules and content
filtering strategies. You can add an IM contact or IM contact
group for configuring rules.



Default Web Filter Policies

Default Application Policies



Safe Search Capability

• Benefit: Complete control on what turns up in Google and Yahoo search result.
Capability to filter Adult Content related search.

• Details: If enabled, web sites containing pornography and explicit sexual content are
blocked from the Google and Yahoo search results. This will be applicable only when
access to Porn, Adult Content and Nudity categories is denied in Internet Access
policy.

Web Filter  Settings



Filtering Adult Content in case Safe Search is enabled



IM Policy

• This policy allows administrator to enforce restrictions on instant
messaging services provided by Yahoo and MSN messengers.

• Possible to log & filter IM chat messages & files transferred.

• This policy can be applied to a user, group of users, IM contacts, IM
group contacts in any combinations.

• Three configuration options available:
1. IM contacts
2. IM rules
3. Content Filter



IM Contacts
IM  IM Contacts  Add

• IM Contact is used to register various Yahoo and MSN messaging
application users.
• A Contact can be created for a user having access any of the two IM
applications. Along with the contacts, IM Contact Groups can also be
created.



IM Rules (Login)
IM  IM Rules  Login

• Login page allows you to configure and manage login rules for IM Contact, IM
Contact Group, User and User Group.



IM Rules (Conversation)
IM  IM Rules Conversation
• Conversation page allows to configure and manage conversation rules between any of the
two identities: IM Contact, IM Contact Group, User and User Group. The IM conversation
between these two contacts can be monitored and logged.
• Cyberoam provides a default conversation rule that can be applied. This rule allows all the
conversations but logs the content of the conversation.



IM Rules (File Transfer)
IM  IM Rules  File Transfer
• File Transfer page allows to configure and manage file transfer rules between any of
the two identities. The files transfers between these two identities is monitored and
logged.
• If file transfer access between contacts is restricted and contact tries to transfer a file,
an access restriction message is displayed in the conversation window.



IM Rules (Webcam)
IM  IM Rules  Webcam
• Webcam page allows to configure and manage webcam rules between any of the two
identities.
• If video conversation access between contacts is restricted and the contact tries to
use the webcam, an access restriction message is displayed in the conversation
window.



IM Content Filter
IM  Content Filter
• Content Filtering feature in Cyberoam is applied to Instant Messaging applications
wherein content can be removed from the conversation if encountered.
• Content Filter page allows you specify list of keywords and regular expressions to be
blocked, if encountered in any of the chat conversation. These configured keywords
are removed and an error message is displayed for the same.



IM Scanning on Firewall rules

• After the IM Contacts, Rules and Content Filter are configured, one needs to
enable IM Scanning on the Firewall rule, so that all the messaging
applications’ traffic is scanned.



Gateway Anti-Virus / Anti-Spam

Agenda:
• Gateway Anti-Virus Features
• Basics of Virus / Spyware / Malware / Phishing
• Mail Anti-Virus Configuration
• FTP Anti-Virus Configuration
• Web Anti-Virus Configuration
• Gateway Anti-Spam Features
• Basics of Spam
• Basics of Anti-Spam Technologies
• Cyberoam RPD Technology
• Anti-Spam Policies
• Anti-Spam Rules
• Upgrade
• Reports



Gateway Anti-Virus Features

 Scans WEB, FTP, Pop3, SMTP, IMAP & HTTPS traffic(Bidirectional:Upload &
Download)
 Self-service quarantine area
 Signature update ever 30 Mins
 Identity-based HTTP virus reports
 Disclaimer Addition to outbound emails
 Spyware and other malware protection including “Phishing” emails
 Block attachment based on Extensions (exe, .bat, .wav etc)


Anti Virus General Configuration
Anti Virus  Mail  Configuration



SMTP Scan Policy
•Default SMTP policy is applicable for all SMTP traffic defined
in the Scan Rules.

•Cyberoam allows you to define multiple policies instead of
single blanket policy.



Default SMTP scanning rule
Anti Virus  Mail  SMTP Scanning Rules

The default rules scans emails from any sender / recipient. Apply scanning in the appropriate
firewall rule to scan incoming & outgoing emails.



Custom SMTP rules
Anti Virus  Mail  Address Groups  Add

Use address group to create custom rules

The above custom rule will block all executable attachments for the recipient sales.manager@abc.com



POP3 Scan Policy
• Strips the virus infected attachment from the message

• The message body is replaced with a notification
message

• Provides an option to delete the mail from the server



IMAP Scan Policy
• Strips the virus infected attachment from the message

• The message body is replaced with a notification
message



FTP Scan Policy
File Size Threshold

• Files that exceed configured threshold will not be scanned



How does Cyberoam HTTP AV work?
Blocks all virus infected files being downloaded

Cyberoam Virus Definition includes
- Viruses
- Worms
- Trojans & Spyware
- Hacker Utilities
- Malware

How does it help?
- Blocks spyware not only from spyware sites but also
from innocent sites
- Malware being stopped at gateway level



HTTP Antivirus Configuration
Anti Virus  HTTP  Configuration

Anti Virus  HTTP/S  HTTP Scanning Rules

Anti Virus  HTTP/S  HTTPS Scanning Rules



HTTP Antivirus Configuration
Anti Virus  Quarantine



Gateway Anti-Spam



Gateway Anti Spam Features

 IP Reputation Filtering to block 85% of incoming messages at entry-point
even before these messages enter the network.
 Spam filtering with (RPD) Recurrent Pattern Detection technology
 Virus Outbreak Detection (VOD) for zero hour protection
 Self-Service quarantine area
 User based Spam Digest
 Change recipients of emails
 Scans SMTP, POP3, IMAP traffic
 Content-agnostic
 5GB of disk space is reserved for both Antispam and Anti virus Quarantine.



Cyberoam RPD (Recurrent Pattern Detection) Technology

 Protects against Image-based Spam and spam in different languages
 The spam catch rate of over 98%
 1 in Million false positives in spam
 Local cache is effective for >70% of all spam resolution cases



Spam Detection Process



IP Reputation

• It dynamically classifies and reclassifies the reputation of each source IP
and maintains a database of addresses used spammers and legitimate
mailers.
• It fights the unwanted mail at the perimeter, reducing the incoming spam
messages at the entry-point, before these messages enter the network
resulting into reduced system resources and bandwidth usage.



Enabling IP Reputation

• Feature available as “Verify Sender’s IP reputation” (Anti Spam 
Configuration) in the Web Admin Console.

• If enabled, Cyberoam dynamically checks the sender IP address and
rejects the SMTP connection if IP address is found to be responsible for
sending spam mails.

• As it is a global option, if spam scanning is enabled, all the mails will be
first subjected to IP reputation filtering followed by filtering based on
actions configured in spam policy.

• If above mentioned option is not visible in the Web Admin console , one
is required to purchase a new license of Gateway Anti Spam module
and re-subscribe the module with the key. The new key enables both
RPD & IP Reputation filtering.



Enabling IP Reputation
Anti Spam  Configuration



Global Spam Digest Settings
Anti Spam  Quarantine  Spam Digest Settings

Set the email frequency & from email address.



Enable User based Spam Digest
Enable Spam Digest settings on user or group level.



User Quarantine Area



User My Account Quarantine Mails Virus



User My Account Quarantine Mails Spam



Spam Digest Settings



Few On-appliance Mail Reports
Mail Usage Report: Top Mail Senders

iView the open source reporting software powered by Cyberoam is integrated as the
Cyberoam’s on-appliance reporting tool starting with Version X.


Few On appliance Mail Reports
Spam Report: Top Applications used for Spam



On appliance Mail Reports
Anti Virus Report: Top Viruses



Intrusion Prevention System (IPS)

Agenda:
• IPS Basics
• Cyberoam IPS Features
• IPS Signatures
• IPS Policies
•Reports



Introduction to IPS

IPS acts as the Second
layer of defense, It scans
the traffic that has been
allowed by the firewall for
threats.



Cyberoam IPS Features

• Cyberoam has more than 4500 signatures in its database.

• One can create custom IPS signatures

• Possible to create multiple IPS policies.

• Signatures in the database are organized in categories such as DNS, Finger,
SMTP, DDOS, etc.

• One can customize the IPS policy by enabling/disabling individual signatures
or categories. Hence reducing the load on Cyberoam.

• Possible modes (action) for each IPS Signature: Drop OR Detect. With Drop
mode the IPS engine can be configured to act as a IDS (Intrusion detection
system).



Default IPS Policy
IPS  Policy

IPS  Policy  General Policy

Cyberoam offers four pre-defined policies to choose from. General Policy, LANtoWAN strict,
LANtoWAN general & DMZ policy. Seen above are the signature categories.



IPS Reports
Reports  Attacks (IPS)



Virtual Private Network (VPN)

Agenda:

• Cyberoam VPN Features
• Cyberoam VPN Technology Comparison
• Cyberoam SSL VPN
• Labs



Cyberoam VPN Technology Comparison Matrix
• The following table compares all VPN Technologies supported by Cyberoam and will
help to make decision which VPN Technology to be used

VPN Security level Deployment Requirement
Technology

IPSec High This can be deployed in Remote Access and Site-to-Site scenario.
In case of Remote Access, Cyberoam VPN Client is required and it’s
a licensed product.
In case of Site-to-Site, Cyberoam is compatible with all major VPN
Gateways those supports standard IPSec architecture.
SSL-VPN High This can be deployed in Remote Access or can be used as a
web based portal without installing any SSL-VPN client
SSL-VPN client is free of cost.

L2TP High This can be deployed in Remote Access scenario only.
No third party VPN client required as Windows 2000 onward all OS
have inbuilt L2TP VPN Client.

PPTP Moderate This can be deployed in Remote Access scenario only.
No third party VPN client required as all windows OS have inbuilt
PPTP VPN Client.



Cyberoam VPN Features
 Cyberoam supports SSL-VPN, IPSec, L2TP & PPTP

 Threat Free Tunneling (TFT)
 VPN Firewall Management
 VPN Bandwidth Management
 VPN Protection – Antivirus / Antispam / IPS / Web & Application Filtering / DoS

 VPN Topologies:
 Remote Access, Site to Site
 Hub & Spoke
 Branch Office Internet Traffic Tunneling over VPN
 Inter Branch Office Communication
 VPN Failover

 Main Mode / Aggressive Mode

 Identity based VPN control using xAuth

 Local digital certification authority (CA) and support external CA

Cyberoam supports MS-CHAPV2/Encryption over both L2TP as well as PPTP connection.



Basic VPN Deployments
Remote Access

• It is a user-to-internal network connection via a public or shared network.
• Connection is made by field agents using remote computers and laptops
without static IP address.
• All (IPSec, L2TP and PPTP) VPN technologies support this deployment.



Basic VPN Deployments
Site-to-Site (Intranet/Extranet)

• Used to extend a company’s existing network to other buildings & sites so that
these remote employees can utilize the same network services.
• Used to establish secure network connection between two or more companies
in order to share a computing environment.
• Only IPSec VPN technology supports this deployment.



TFT- Threat Free Tunneling

• IPSec / L2TP / PPTP VPN traffic can be controlled through firewall

• Virus and spam scanning

• Intrusion check i.e. apply IPS policy

• VPN access can be configured and restricted to Networks, IP address ,Services and
Users.

• Content Filtering

• Bandwidth Management



Default VPN Zone

Being a zone based firewall, Cyberoam creates the VPN zone which is used while
creating firewall rules to control VPN traffic.



Default VPN Zone

Creation of firewall rules using the VPN zone.



VPN Configuration & TFT



IPSec (Remote Access)
VPN  IPSec Connection



IPSec (Site-to-Site)
VPN  IPSec  Connection



L2TP
VPN  L2TP Configuration



L2TP
VPN  L2TP  Connection



PPTP
VPN  PPTP



Default VPN firewall rules



On-Appliance SSL VPN

• Cyberoam VPN includes SSL VPN functionality within the appliance to provide
secure access for the remote users.

• Easier to use and control to allow access to the Corporate network from anywhere,
anytime.

• Any device that has browser can access SSL VPN.

• It provides the ability to create point-to-point encrypted tunnels between remote
employees and your company’s internal network.

• It requires a combination of SSL certificates and a username/password for
authentication to enable access to the internal resources.

• To restrict the access to the Corporate network, it operates in two modes: Full
Access and Web Access mode.

• User’s access to private network is controlled through his SSL VPN policy while
Internet access is controlled through his Internet Access policy.



Cyberoam SSL-VPN Features
 Client and Location independent access

 Authentication - AD, LDAP, RADIUS, Cyberoam

 Multi-layered Client Authentication - Certificate, Username/Password

 User & Group policy enforcement

 Network access - Split and Full tunneling

 End user Web Portal - Clientless access

 SSL VPN Tunneling Client - Granular access control to all the Enterprise
Network resources

 Administrative controls: Session timeout, Dead Peer Detection,

 Portal customization

• The SSL VPN feature would not be a chargeable module and would be enabled by
default in all appliances 25i, 50i,100i, 200i, 300i, 500i, 1000i and 1500i.



Global Setting page allows you to configure certain parameters globally for both the type of Access
Select protocol TCP or UDP from the dropdown
list. Selected network protocol will be the
default protocol for all the SSL VPN clients.
Connection over UDP provides better
performance.

Specify the range of
IP addresses
reserved for the SSL certificate from the dropdown list to be
SSL Clients. SSL used for authentication. If you do not have
clients will be certificate
leased IP address
from the configured
pool.



SSL-VPN Modes
Web Access, Application Access & Full Access Mode

– Web Access mode & Application Access mode ( Web based or clientless )
• Does not require any client to be installed
• Can be accessed using browser
• Limited to use on web resources only

– Full Access mode ( Client mode )
• Require client to be installed
• Works in two modes
– Split Tunnel
» Allows access to only defined network resources in the policy
– Full Tunnel
» Routes all traffic to Cyberoam, internet through HO
» Allows access to only defined internal network resources
» Full access to WAN



Web Access Mode
SSL VPN  Bookmarks

• Any Bookmark, which is of type http or https, is used to publish web resources (http & https)
and can be made available using the end-user portal.

• These resources will be available in “Web Access” mode only and is to be configured in
SSLVPN Policy.



Bookmarks for Application Access Mode
SSL VPN  Bookmarks



Select the access mode by clicking
SSL-VPN Policy Creation on appropriate mode

Select Tunnel type

Accessible Resources

Web based Bookmarks

Application based
Bookmarks



SSL-VPN Portal

SSL-VPN users authenticate on the portal with their username/password. If Cyberoam
is integrated with external authentication server, the user needs to enter the
credentials accordingly.


SSL-VPN Portal (Welcome Page)

Once logged into the portal the users get access to the bookmarks & the link to
download the configuration file required for tunnel mode access.


• Lab #22 IPSec Remote Access Configuration using Pre-Shared Key

• Lab #23 IPSec Net to Net Configuration using Pre-Shared Key

• Lab24# Create L2TP Tunnel allowing the tunnel users to access only web
services of Intranet in LAN enabling the DMZ IPS policy.

• Lab#25 Create PPTP Tunnel allowing the tunnel users to access only web
services of Internal network in LAN enabling the DMZ IPS policy.

• Lab 26# Create Global policy for SSL VPN using self signed certificates for
client and sever.

• Lab 27#Create an SSL VPN tunnel with Web access applying it to user with
access only to Intranet.

• Lab 28# Create an SSL VPN tunnel with Full access in split tunnel mode
applying it to Manager User giving access to the internal network.



Multilink Manager

Agenda:
• Cyberoam Multilink – An Introduction
• Gateway Management
• Active-Active load balancing and Gateway failover
• Active-Passive Gateway Failover failover



Multi-Link- An Introduction
Introduction:
• In a typical organization scenario, multiple WAN links may
be required to be deployed.
• Organizations may want to take advantage of multiple
links to increase performance by maintaining high uptime.

Benefits:
• Active-Active load balancing and gateway failover
It balances traffic between various links, optimizes
utilization and thereby assist in cutting operating cost.
• Active-Passive Gateway Failover
Provides the link failure protection
• Automatic ISP Failover Detection
It detects link failure and passes the traffic to operating link.
• High Uptime
Improves performance because of high uptime.
• Bandwidth Scalability
Facilitates increased bandwidth scalability



Multilink Configuration



Multi-Link- How it works
Cyberoam does load balance using Weighted Round Robin (WRR)

Load balancing is determined by the load metric i.e. Weight

Cyberoam does load balance only on new connection

Weight can be selected based on:
• Weight can be decided on Link Capacity
• Weight can be decided on Link Cost

By Default all the Gateways are having weight as “1”, so Cyberoam
will do the Load balancing in 1:1 across all Gateways’.



Gateway Management

What needs to be done if Multiple ISP links are
available?

•Active-Active load balancing and gateway failover
•Active-Passive gateway failover



Active-Active load balancing and gateway failover



Active-Active gateway load balancing

Weight: 3 Weight: 1



Setup Gateway- Configure Weights
Network  Gateway  Click on the gateway name

By default Cyberoam assigns the weight as 1 to all the gateways configured using the
initial network configuration wizard. One needs to change the weights of the gateway
manually as shown above.



Active-Active gateway Failover

•Depending on the weight, Cyberoam will select
gateway for load balancing.

•Cyberoam distributes traffic across links in
proportion to the ratio of weights assigned to
individual link.

•This weight determines how much traffic will pass
through a particular link relative to the other link.



Setup Gateway- Failover Rules
Network➞ Gateway
• Select Gateway and edit failover rule
• Specify Communication protocol i.e. TCP, UDP, ICMP(Ping)
• Specify Port number for communication
• Specify Host



Gateways configured as Active



Enable load balancing in Firewall Rule



Active-Passive Gateway Failover




The Feature:

3.Configure a redundant link on Cyberoam.

4.Configure multiple backup links.

5.Backup links for specific routes.

Benefit:

Provides the link failure protection




• Gateways with zero weight is the passive gateway

• Administrator will have to define the failover condition for the passive gateway

• Cyberoam periodically checks the health of the active gateway

• If the gateway does not respond, based on the failover condition, traffic will be routed
automatically through the passive gateway.



Backup gateway with failover condition
Network  Gateway  Click on the gateway name

A backup gateway is the one that can be used in an active/passive setup. The traffic is
routed through Backup gateway only when Active gateway is down



Automatic Failover

Backup gateway will take over and traffic will be
routed through backup gateway when any of the
active gateway fails

Backup gateway will take over and traffic will be
routed through backup gateway when all the
configured active gateways fail

Backup gateway will take over and traffic
Configure when the Backup gateway should will be routed through back up gateway if
take over the active gateway. ISP1 gateway fails



Manual Gateway Failover

If you want Backup gateway to inherit the Administrator has to manually change
parent gateway’s (Active gateway) weight the gateway if the active gateway
fails.

specify weight.



Enable Active-Passive gateway configuration through firewall rule

Create a firewall rule for
top management

Route the traffic through
one gateway

Configure the another available
gateway as Backup



Routing

Agenda:
• Basics of Routing
• Cyberoam Routing Features
• Static Routing
• Policy Based Routing
• Source Based Routing
• Dynamic Routing
• Multicast Routing



Basics of Routing
• What is routing?

• Routing Algorithm

• Static versus dynamic
• Single-path versus multi-path
• Link state versus distance vector



Cyberoam Routing Features
Cisco Compliance CLI Interface:

Cyberoam provide Cisco compliance CLI interface for routing
configuration.

Routing Support:

• Static Routing
• Policy Based Routing
• Dynamic Routing:
• RIPv1, RIPv2
• OSPF
• BGP
• Multicast Routing



Static Routing
Network  Static Route  Unicast

The above example defines a static route where all requests destined for 4.2.2.2 will always be
routed via 1.1.1.1 (Port B). This traffic will be dropped in case the interface is down.



Policy Based Routing

Static routing method satisfies most of the requirements, but is limited to forwarding
based on destination address only.

Policy based routing is extended static routes which provide more flexible traffic
handling capabilities. It allows for matching based upon source address,
service/application, and gateway weight for load balancing. Hence, it offers granular
control for forwarding packets based upon a number of user defined variables like:
• Destination
• Source
• Application
• Combination of all of the above




With the above firewall rule all HTTP traffic from LAN-WAN will be load balanced.



With the above firewall rule all SMTP traffic from LAN-WAN will always be routed via ISP1. This traffic will
be routed via ISP2 (backup) while ISP1 is down.


Source Based Routing
Network  Static Route  Source Route
Source Network routing allows Administrators to direct traffic generated from particular
Network over designated links according to the business policies. When you define Source
based routing for a particular subnet, all the traffic coming from that subnet will be forwarded to
the defined Interface.

All the traffic from network 192.168.1.0/24 will always be routed via ISP1 gateway


Dynamic Routing - RIP

Routing Information Protocol (RIP) is a distance-vector routing protocol documented in RFC
1058. RIP uses broadcast User Datagram Protocol (UDP) data packets to exchange routing
information.

The Cyberoam implementation of RIP supports:

• RIP version 1 (as described in RFC 1058)
• RIP version 2 (as described in RFC 2453) and Plain text and Message Digest 5 (MD5)
authentication for RIP Version 2



Dynamic Routing - OSPF

OSPF (Open Shortest Path First) is one of IGPs (Interior Gateway Protocols). Compared with
RIP, OSPF can serve much more networks and period of convergence is very short. OSPF is
widely used in large networks such as ISP backbone and enterprise networks.

The Cyberoam implementation of OSPF supports OSPF version 2 (as described in RFC 2328)
and plain text and Message Digest 5 (MD5) authentication



Dynamic Routing - BGP

BGP (Border Gateway Protocol) is a path vector protocol that is used to carry routing between
routers that are in the different administrative domains (Autonomous Systems) e.g. BGP is
typically used by ISPs to exchange routing information between different ISP networks.

The Cyberoam implementation of BGP supports Version 4 (RFC 1771), Communities Attribute
(RFC 1997), Route Reflection (RFC 2796), Multi-protocol extensions (RFC 2858) and
Capabilities Advertisement (RFC 2842)

Additionally, a firewall rule is to be configured for the zone for which the BGP traffic is to be
allowed i.e. LAN to LOCAL or WAN to LOCAL.



Dynamic Routing - Configuration
Configuration of RIP, OSPF & BGP is beyond the scope of CCNSP and is a part of CCNSE
curriculum. Please refer the document on Cyberoam knowledgebase sites for configuration:

RIP: http://kb.cyberoam.com/default.asp?id=1000&SID=&Lang=1
OSPF: http://kb.cyberoam.com/default.asp?id=999&SID=&Lang=1
BGP: http://kb.cyberoam.com/default.asp?id=1001&SID=&Lang=1



Multicast Routing
Cyberoam supports multicast traffic forwarding in both Gateway / Bridge Mode. Multicast
forwarding is controlled by specifying static routes for multicast traffic.
In Gateway mode, multicast forwarding needs to be enabled and then static routing needs to
be configured.
In Bridge mode, only multicast forwarding needs to be enabled.
Multicast forwarding can be enabled and the mroutes can be added from both the GUI and
console.

Multicast routing configuration is beyond the scope of CCNSP and is a part of CCNSE
curriculum.
Refer knowledge base article for multicast routing configuration:
http://kb.cyberoam.com/default.asp?id=1021&SID=&Lang=1



General Administration

Agenda:
• Logging Management
• Report Management
• DNS Management
• DHCP Configurations
• Cyberoam Upgrade
• Backup – Restore
• Diagnostic Tools
• Troubleshooting Tools
• Debugging Tools



General Administration- Web admin console port settings
System  Administration  Settings



Role Based Administration
System  Administration  Profile
• Use Profile tab to create profiles for various administrator users. An administrator can
have various levels of privileges and thus Cyberoam provides the facility of creating
profiles.
• All the profiles have a different level of access to Cyberoam Web Admin Console and
CLI.
• Default Admin Profiles:



System  Administration  Profile  Add

To create a new administration profile.



Attach a profile to a user.

As per the above new user configuration, profile option is only activated if we
set the user type as Administrator.

Here, we have selected the user type as Administrator and we have selected
the profile as we created in previous slide.



Logging Management
Logs & Reports  Configuration  Syslog Servers  Add
• Cyberoam provides extensive logging capabilities for traffic, system and network
protection functions by sending the logs to a remote Syslog Server.
• Detailed log information and reports provide historical as well as current analysis
of network activity to help identify security issues and reduce network misuse and
abuse.
• The Cyberoam Syslog support requires an external server running a Syslog
daemon on any of the UDP Port.
• Cyberoam supports upto 5 Syslog servers.



Logging Management
Logs & Reports  Configuration  Log Settings
• Once you add the Syslog
server, configure logs to be
send to the Syslog sever.
• If multiple servers are
configured various logs can
be send on different servers.
• To record logs you must
enable the respective log and
specify logging location.
Administrator can choose
between on-appliance (local)
logging, Syslog logging or
disabling logging temporarily.



Report Management
• One of the best features of Cyberoam is the on-appliance User-based reporting.
Cyberoam reports are generated and stored on local hard drive of the appliance.
• The Cyberoam comes pre loaded with iView – Intelligent Logging & Reporting
• The reports are available in various formats like:
• Tabular, Graphical, Printer Friendly and CSV.
• Comprehensive on-appliance user-based reporting for all the UTM features
including:
• Web surfing reports, Anti-virus & Anti-spam report, Intrusion Detection and
Prevention reports along with VPN reports, Data Transfer reports, Web
Trend reports for analysis and Compliance reports and Appliance Audit
reports for Organization Auditing.

UTM Device Software / Device



Report Management
Logs & Reports  View Reports
The administrator can also configure to receive pre-defined reports via email on a daily or a
weekly basis.



Sample Reports: User Wise Reports



Sample Reports: Blocked Attempts Report



Sample Reports: Application Group Report



Sample Reports: Top Web Users Report



DNS Management
Network  DNS

• The Domain Name System (DNS) is a system that provides a method for
identifying hosts on the Internet using alphanumeric names called fully qualified
domain names (FQDNs) instead of using difficult to remember numeric IP
addresses. In other words, it translates domain names to IP addresses and vice
versa.

• DNS server is configured at the time of installation. You can also add additional
IP addresses of the DNS servers to which Cyberoam can connect for name
resolution from GUI.



DHCP Configurations
Network  DHCP

• DHCP can only be configured in Gateway mode.

• Cyberoam acts as a DHCP server and assigns a unique IP address to a host,
releases the address as host leaves and re-joins the network.
•
• Host can have different IP address every time it connects to the network.

• Cyberoam can act as a Relay Agent also.

• It allows to configure Cyberoam’s Internal Interface as a DHCP relay agent, view the
list of interfaces configured to serve as a DHCP relay agent, and delete agent.

• Cyberoam can act as a DHCP server with IP Reservation feature.



DHCP Server Configuration
Network  DHCP  Server (Dynamic)

DHCP Configuration for dynamic lease.


DHCP Server Configuration
Network  DHCP  Server (Static)



DHCP Relay Configuration
Network  DHCP Relay

• The DHCP Relay Agent allows to place DHCP clients and DHCP servers
on different networks.
• The DHCP Relay Agent enables DHCP clients to obtain IP addresses
from a DHCP server on a remote subnet, or which is not located on the
local subnet.



Static ARP
Network  ARP

• ARP traffic is enabled on Cyberoam interfaces by default

• Static ARP entry allows to bind the MAC address to the designated IP address.

• It will also remove any dynamically cached references to that MAC address that might
be present, and will not allow additional static mappings of that MAC address.

Specify IP address of the host outside the
firewall

Specify MAC address of the host

Click checkbox to add the MAC/IP pair in the trusted list



Manage ARP
Network  ARP



NTP configuration for time synchronization
System  Configuration Time



NTP configuration for time synchronization (Wizard)



Backup-Restore Management
System  Maintenance  Backup & Restore

• Once the backup is taken, you need to upload the file for restoring the backup.
• Restoring data older than the current data will lead to the loss of current data.
• The restore facility is version dependent, it will work only if the backup and restore
versions are the same. Also, if HA is configured, you need to disable HA before
restoring the backup.
• Upload the backup file: System  Maintenance  Backup & Restore

• After upload, log on to Console based Administration (using TELNET) Go to
Option 5 – Cyberoam Management > Option 6 – Restore Backup and follow
screen steps to restore data.



Diagnostic Tools

• Analytical Tool checks the health of the System in a single shot. It is used for
troubleshooting and diagnosing problems found in the System.

• Analytical Tool is like a periodic health check up that helps to identify the
impending System related problems. After identifying the problem, appropriate
actions can be taken to solve the problems and keep the System running
smoothly and efficiently.

• Analytical Tool shows the status of System. Based on the status, Administrator
can judge whether the respective System component is working fine (OK Status),
is facing a minor problem (Warning Status) or is having a major problem (Critical
Status).



Diagnostic Tools: Services Status
System  Maintenance  Services



Diagnostic Tools: System health graphs
System  System Graphs



Troubleshooting: Log Viewer
Logs & Reports  Log Viewer
Event Viewer page allows to view the live logs for event modules like:
•IPS
•Web Filter
•Anti Spam
•Anti Virus
•Firewall
•IM

This page gives concentrated information about all the events that occurred under
respective modules.



Log Viewer
Logs & Reports  Log Viewer  Web Filter



Log Viewer
Logs & Reports  Log Viewer  IM



Log Viewer
Logs & Reports  Log Viewer  Anti Virus



Packet Capture
System  Packet Capture
•Packet capture displays dropped packets details on the specified interface.
It will provide connection details and details on which module is dropping packets e.g.
firewall, IPS along with information like firewall rule number, user, Web and Application
Filter policy number etc.
• This will help Cyberoam administrators to troubleshoot errant firewall rule.



Support Resources

Agenda:
• On Appliance Help
• Online Resources
• Customer My Account
• Partner Portal
• Support Contact



On Appliance Help



Cyberoam Knowledge Base (http://kb.cyberoam.com)



Cyberoam Knowledge Base (http://docs.cyberoam.com)



Cyberoam Security Center (http://csc.cyberoam.com)



Customer My Account (http://customer.cyberoam.com)



Partner Portal (http://partner.cyberoam.com)



Presales Offerings

Presales Program includes:

• Product Awareness Programs
• Technical Trainings
• Product Updates (New Releases)
• Comparison Discussions
• Presales Case Discussions

• Exclusive assistance in Tendering & Compliances

• Exclusive assistance during critical / important deployments



Presales Contact Details
Email Support:

Chat support: http://www.cyberoam.com/presalessupport



Postsales Contact Details
For any technical assistance, contact us through:

• Web Support:
• Customers: http://customer.cyberoam.com
• Partners: http://partner.cyberoam.com

• Chat Support: http://www.cyberoam.com/contactsupport.html

• Email Support: support@cyberoam.com

• Telephonic Support



Thank You

training@cyberoam.com


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