The document discusses ISA's Certified Control Systems Technician (CCST) certification program. It provides benefits to both employers and individuals. Employers are ensured of technicians' skills and competency. Individuals can establish a professional identity and have opportunities for promotion. Over 9,000 technicians have applied for the CCST, with nearly 4,000 certified. The CCST exams test knowledge in areas like calibration, troubleshooting and process control systems. Individuals can prepare by studying guides and taking review courses.