CeBIT 2012 - Creating Passionate Customers with Connected Media
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The document discusses how to create passionate customers using connected media. It recommends businesses listen to customers, don't just broadcast, be helpful to customers where they are online, and build an online community. It also suggests being memorable and having salespeople who are passionate about the product.
CeBIT 2012 - Creating Passionate Customers with Connected Media
- 1. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media Tony @Hollingsworth @Saasu Saasu Evangelist
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- 3. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media • Service = Happiness • Listen • Don’t ONLY Broadcast
- 4. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media • Be Where the People Are • Be Helpful • Build Community – Be Memorable – Army of Sales People Passionate about your Product
- 5. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media dd Image Courtesy of @ScottGould – WeAreLikeMinds.COM
- 6. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media • Service = Happiness • Listen • Don’t ONLY Broadcast
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- 11. Creating Passionate Customers Creating Passionate Customers with Connected Media with Connected Media • Be Where the People Are • Be Helpful • Build Community – Be Memorable – Army of Sales People Passionate about your Product
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- 18. Creating Passionate Customers Thank you – Question Time! with Connected Media Saasu.com @Saasu @AskTonyIT @Hollingsworth