Business Model Transformation: The right Strategy and the right Solution at the right Time
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The document discusses business model transformation, emphasizing the importance of alignment between strategy, solution, and timing for sustainable success. It highlights key drivers such as customer engagement, revenue and cost model adjustments, and the shift from product-based to service-oriented value propositions. Additionally, it illustrates the significance of leadership and collaboration in adapting to market changes and the role of SAP Hybris Brim in facilitating this transformation.
Business Model Transformation: The right Strategy and the right Solution at the right Time
- 1. Business Model Transformation THE RIGHT STRATEGY & THE RIGHT SOLUTION AT THE RIGHT TIME Isabelle Roussin Feb 2015
- 2. 1000 songs in Your Pocket Turbo PC What does these companies have in common? Deeply in touch with customers Real differentiation in the market Clear, concise and compelling communication Profitable business model with proven revenue streams. Strong Leadership 1984 2003 2006 Agility in Transforming Their Business Model Quick Journey Through Success Stories
- 3. Collaborative economy Digital Revolution Low end disruptors New Technologies Job to be done Review my ecosystem of Partners Reorchestrate my Revenue ModelModify my Cost Model Renovate my key activities & resources Value Delivery Value Creation ValueCapture TCODSOs Revenue Top Line Market Share Stock Price Customer Satisfaction Lower my Delivery cost Change Channels Modify Customer Relationship Explore new markets Redefine my Value Props Increase my Revenue Stream Business Model Transformation Key Drivers & Strategies
- 4. Partners DISRUPT my Revenue ModelModify my Cost Model Key activities & resources Lower my Delivery cost Channels Customer Relationship New marketsValue Props Increase my Revenue Stream Redefine The Value Props From Product To Service From Product To Experience From Product To Outcome Support the Value through a new Operating Model Build New Capabilities Leverage External Partners Redefine Interactions with Customers Redefine the basis of differentiation Re-orchestrate the Business Model to Capture Margins Develop a new Cost Model Find new ways to monetize Business Model Transformation Diverse Examples
- 5. Partners Revenue ModelCost Model Key activities & resources Lower my Delivery cost Channels Customer Relationship New marketsValue Props Increase my Revenue Stream Operational Experience Customer Experience Business Model Transformation Two Main Considerations for Execution
- 6. Partners Revenue Model Cost Model Key activities & resources Lower my Delivery cost Channels Customer Relationship New marketsValue Props Product Catalog Combined Offer management Contextual Offer Subscription Handling High volume billing and invoicing Omni channel connect Order Management Customer Engagement Marketing platform Customer, industry, regional deep Knowledge Business analysis, simulation prediction Customer ExperienceOperational Excellence @ Revenue Share Partner care Business process streamlining & Automation Cloud / hybrid models Master Data Usage Metering International Payments & taxes Real-Time & predictive analysis Legacy Environment Integration Business Model Transformation Technical needs
- 7. Experience Management / Omni-Commerce Connect CommerceMarketing ServiceSales Product Management, Customer Management, Order Management Business Model Innovation, Subscription Billing Platform / HANA BRIM & hybris Commerce platform SAP hybris Customer Experience & Commerce Business Model Transformation A Platform to Meet Customer Experience & Operational Excellence
- 8. Why Engaging with SAP hybris BRIM? … Business Model Transformation is the next big thing WHAT CEOS THINK IS THE CAUSE OF ‘THE NEXT BIG THING’ 10% Changes to costs/pricing 11% New product/ service offerings 13% Changes to consumer demand 15% New market opportunities 22% Business model change
- 9. Business Model Innovation Why Engaging with SAP hybris BRIM? … We Deliver KPIs Market Valuation Process Innovation Product Innovation Organization Innovation Marketing Innovation TCO Cash FlowBottom Line Market Share Customer Satisfaction Revenue Time-To-Market Employee Satisfaction
- 10. How to Engage with SAP hybris BRIM on this journey? … Workshop Combining Best Approach Methodologies Design Thinking Value Realization Business Model Innovation
- 11. THANK YOU @SAPBRIM BRIM on LinkedIn http://linkd.in/T7v01L Isabelle.roussin@sap.com