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Understanding the Audience, 
Understanding 
Yourself 
Copyright © 2015 by Nelson Education Ltd. 
Chapter 1 
1-1
Addressing Your Readers 
Before you start writing—an essay, a report, 
an email message—you must have something to 
write about (your subject) and someone to write for 
(your audience). 
How strongly related are these two concepts? 
Copyright © 2015 by Nelson Education Ltd. 
1-2
Addressing Your Readers cont’d 
Ask yourself the following questions: 
• How old are your readers? Might the readers’ 
generation change their perceptions? 
• What is their level of education? 
• What do they do for a living? 
• Are your readers busy, or will they be able to give your 
message a great deal of consideration? 
• What is their cultural background? Their first language? 
• Do they have any other specific traits that might affect 
their perception of what they are reading? 
Copyright © 2015 by Nelson Education Ltd. 
1-3
Consider the following three questions 
when you are deciding what information 
your essay should include: 
1. What does my reader know about my subject? 
2. What is my reader’s attitude toward my subject? 
3. What are my reader’s needs in regard to my 
subject? 
Copyright © 2015 by Nelson Education Ltd. 
1-4
Readers’ Knowledge 
The first question will help you choose the kind and 
amount of information that you should include. 
Are you writing for people who 
know little about your subject or 
for people with fairly detailed 
knowledge? Telling readers things 
they clearly already know can seem 
demeaning and offensive, but not 
telling them enough will confuse 
them. 
Copyright © 2015 by Nelson Education Ltd. 
1-5
Readers’ Attitudes 
The second question helps you decide how to 
approach your subject, especially if it is controversial. 
Will your readers be sympathetic to 
what you have to say? If so, you will 
aim to reinforce their agreement and 
will probably state your opinion up 
front. If, however, you think they may 
be hostile to what you have to say, you 
might lessen resistance by providing 
support for your ideas before 
revealing your point of view. 
Copyright © 2015 by Nelson Education Ltd. 
1-6
Readers’ Needs 
The third question helps you to decide whether 
to persuade or inform, to compare or classify, to 
describe or analyze. 
Do you intend to add to or reinforce 
your audience’s general knowledge, 
or do you want your readers to apply 
your information only in specific 
situations? 
Does your reader need a push or are 
you just helping someone make a 
decision? 
Copyright © 2015 by Nelson Education Ltd. 
1-7
When you are deciding what role would 
be most appropriate in a particular 
communication situation, consider 
the following three questions: 
1. What is my purpose in writing? 
2. What is my attitude toward my subject? 
3. What are my readers’ expectations of me in this 
communication? 
Copyright © 2015 by Nelson Education Ltd. 
1-8
Your Purpose in Writing 
The most common purposes 
of writing are 
– to inform 
– to persuade 
– to entertain 
Copyright © 2015 by Nelson Education Ltd. 
1-9
Your Attitude Toward Your Subject 
Thinking about how personal or 
how objective you wish (or are able) 
to be in presenting your ideas is an 
important step. 
If your views coincide with those of 
your readers, then a fairly informal 
approach may be appropriate; if 
they differ, then an impersonal, 
objective approach is preferable. 
Copyright © 2015 by Nelson Education Ltd. 
1-10
Your Readers’ Expectations of You 
Consider the following three 
questions when choosing your role: 
1. If you write as an authority, 
will you be credible? 
2. If you write as a peer or 
colleague, will you be effective? 
3. What are your readers likely to 
expect from someone in your 
position writing to them on 
this subject? 
Copyright © 2015 by Nelson Education Ltd. 
1-11
Levels of Standard English Writing 
Because writers have time to consider 
what they want to say and how best to 
say it, they can 
• choose their words carefully 
• arrange them in meaningful sentences 
• organize ideas into logical paragraphs 
Copyright © 2015 by Nelson Education Ltd. 
1-12
Levels of Standard English Writing 
cont’d 
Good writing involves more than knowing 
what words and sentences mean. It also 
requires using appropriate language. This 
means that the actual words you choose 
will affect readers’ understanding of what 
you are trying to say. 
Copyright © 2015 by Nelson Education Ltd. 
1-13
Levels of Standard English Writing 
cont’d 
Copyright © 2015 by Nelson Education Ltd. 
1-14
Levels of Standard English Writing 
cont’d 
Your message, your audience, 
and your purpose in writing 
are what should determine 
the level you choose. 
Copyright © 2015 by Nelson Education Ltd. 
1-15
No one level is “better” than another. 
Each has its place and uses. 
Copyright © 2015 by Nelson Education Ltd. 
1-16
When you are reading ask yourself: 
1. Who is the intended audience? 
2. What is the writer’s role? 
3. Why is the level of language appropriate? 
Copyright © 2015 by Nelson Education Ltd. 
1-17
Summary 
• The relationship between you and your 
audience depends on your understanding of 
their knowledge, attitudes, and needs. 
• Your decision about your role as a writer is 
based on your purpose, attitude, and reader’s 
expectations. 
• The relationship between the two determines 
the level of language that you use when 
writing. 
Copyright © 2015 by Nelson Education Ltd. 
1-18

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Ch01 understanding the audience and yourself (1)

  • 1. Understanding the Audience, Understanding Yourself Copyright © 2015 by Nelson Education Ltd. Chapter 1 1-1
  • 2. Addressing Your Readers Before you start writing—an essay, a report, an email message—you must have something to write about (your subject) and someone to write for (your audience). How strongly related are these two concepts? Copyright © 2015 by Nelson Education Ltd. 1-2
  • 3. Addressing Your Readers cont’d Ask yourself the following questions: • How old are your readers? Might the readers’ generation change their perceptions? • What is their level of education? • What do they do for a living? • Are your readers busy, or will they be able to give your message a great deal of consideration? • What is their cultural background? Their first language? • Do they have any other specific traits that might affect their perception of what they are reading? Copyright © 2015 by Nelson Education Ltd. 1-3
  • 4. Consider the following three questions when you are deciding what information your essay should include: 1. What does my reader know about my subject? 2. What is my reader’s attitude toward my subject? 3. What are my reader’s needs in regard to my subject? Copyright © 2015 by Nelson Education Ltd. 1-4
  • 5. Readers’ Knowledge The first question will help you choose the kind and amount of information that you should include. Are you writing for people who know little about your subject or for people with fairly detailed knowledge? Telling readers things they clearly already know can seem demeaning and offensive, but not telling them enough will confuse them. Copyright © 2015 by Nelson Education Ltd. 1-5
  • 6. Readers’ Attitudes The second question helps you decide how to approach your subject, especially if it is controversial. Will your readers be sympathetic to what you have to say? If so, you will aim to reinforce their agreement and will probably state your opinion up front. If, however, you think they may be hostile to what you have to say, you might lessen resistance by providing support for your ideas before revealing your point of view. Copyright © 2015 by Nelson Education Ltd. 1-6
  • 7. Readers’ Needs The third question helps you to decide whether to persuade or inform, to compare or classify, to describe or analyze. Do you intend to add to or reinforce your audience’s general knowledge, or do you want your readers to apply your information only in specific situations? Does your reader need a push or are you just helping someone make a decision? Copyright © 2015 by Nelson Education Ltd. 1-7
  • 8. When you are deciding what role would be most appropriate in a particular communication situation, consider the following three questions: 1. What is my purpose in writing? 2. What is my attitude toward my subject? 3. What are my readers’ expectations of me in this communication? Copyright © 2015 by Nelson Education Ltd. 1-8
  • 9. Your Purpose in Writing The most common purposes of writing are – to inform – to persuade – to entertain Copyright © 2015 by Nelson Education Ltd. 1-9
  • 10. Your Attitude Toward Your Subject Thinking about how personal or how objective you wish (or are able) to be in presenting your ideas is an important step. If your views coincide with those of your readers, then a fairly informal approach may be appropriate; if they differ, then an impersonal, objective approach is preferable. Copyright © 2015 by Nelson Education Ltd. 1-10
  • 11. Your Readers’ Expectations of You Consider the following three questions when choosing your role: 1. If you write as an authority, will you be credible? 2. If you write as a peer or colleague, will you be effective? 3. What are your readers likely to expect from someone in your position writing to them on this subject? Copyright © 2015 by Nelson Education Ltd. 1-11
  • 12. Levels of Standard English Writing Because writers have time to consider what they want to say and how best to say it, they can • choose their words carefully • arrange them in meaningful sentences • organize ideas into logical paragraphs Copyright © 2015 by Nelson Education Ltd. 1-12
  • 13. Levels of Standard English Writing cont’d Good writing involves more than knowing what words and sentences mean. It also requires using appropriate language. This means that the actual words you choose will affect readers’ understanding of what you are trying to say. Copyright © 2015 by Nelson Education Ltd. 1-13
  • 14. Levels of Standard English Writing cont’d Copyright © 2015 by Nelson Education Ltd. 1-14
  • 15. Levels of Standard English Writing cont’d Your message, your audience, and your purpose in writing are what should determine the level you choose. Copyright © 2015 by Nelson Education Ltd. 1-15
  • 16. No one level is “better” than another. Each has its place and uses. Copyright © 2015 by Nelson Education Ltd. 1-16
  • 17. When you are reading ask yourself: 1. Who is the intended audience? 2. What is the writer’s role? 3. Why is the level of language appropriate? Copyright © 2015 by Nelson Education Ltd. 1-17
  • 18. Summary • The relationship between you and your audience depends on your understanding of their knowledge, attitudes, and needs. • Your decision about your role as a writer is based on your purpose, attitude, and reader’s expectations. • The relationship between the two determines the level of language that you use when writing. Copyright © 2015 by Nelson Education Ltd. 1-18