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SE423 SPI
CH-4 ISO29110:
Project Management
process
Kittitouch Suteeca
Outline
 PM. process Overview
 PM. Process objectives
ISO/IEC 29110
0
10
20
30
40
50
60
1990 1992 1994 1996 1998 2000 2002 2004 2006
Size of Software Project
KLOC of Windows source code since 1992-2006
Customer needs
High Quality
On time
Cheap
Complete
expectation
Better Quality
Faster
Cheaper
Over
expectation
Today Future
Why Project Fail
1994 1996 1998 2000 2002 2004 2006 2008
succeed 16% 27% 26% 28% 34% 29% 35% 32%
cancelled 31% 40% 28% 23% 15% 18% 19% 24%
Has
problem
(finished)
53% 33% 46% 49% 51% 53% 46% 44%
Problem in Software project
Ref. Standish Report 1995, 1997, 1999, 2001,
2003, 2005, 2007, and 2009
 Late.(Fail)
 Incomplete customer expectation.
 Low quality, reliability.
 Over budget.
 …
Problem in Software
project<Classic>
Project Management (PM)
Process
The purpose of the Project Management
process is to establish and carry out in a
systematic way the tasks of the software
implementation project, which allows
complying with the project’s objectives in
the expected quality, time and costs.
ISO/IEC29110
PROJECT
MANAGEMENT
PM.O1 PM.O5 PM.O6PM.O2 PM.O3 PM.O4 PM.O7
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
Task
TaskTask
Task
WP
WP
WP
WP
WP
Project Management process
PM.1 Project Planning
PM.2 Project Plan Execution
PM.3 Project Assessment and Control
PM.4 Project Closure
Ch4 project management process
PM.Objective1.
The Project Plan for the execution of the
project is developed according to the
Statement of Work and reviewed and
accepted by the Customer. The tasks and
resources necessary to complete the work
are sized and estimated.
Ch4 project management process
PM.01 Documentation
 Statement of Work
 Document for communicate between customer
and manufacturer (Software company) with
agreements such as..
 Product description
 Scope
 Objectives
 Deliverables
#Other name Proposal, Term of Reference: TOR,
Quotation
Planning is to know
 Project characteristics
 Product Characteristics
 the process and activities
 their sequences and components.
 Project Plan
 The collection of plans that describe the
activities to be performed for the project.
 It governs the management of the activities
performed by the engineering group for a
project.
PM.O1 Documentation
Resource of Project (4M+1E)
Material
Man(People)
Machine
Method
Environment
Material
Man
Environmen
t
Machine
Method Product
Service
Includes:
 Product Description
 Scope
 Objectives
 Deliverables
 Tasks, including verification, validation and reviews with
Customer and Work Team, to assure the quality of work
products. Tasks may be represented as a Work
Breakdown Structure (WBS).
 Relationship and Dependence of the Tasks
 Estimated Duration of tasks
 Resources (humans, materials, equipment and tools)
including the required training, and the schedule when
the resources are needed.
Project Plan
 Composition of Work Team
 Schedule of the Project Tasks, the expected start and
completion date, for each task.
 Estimated Effort and Cost
 Identification of Project Risks
 Version Control Strategy
 Delivery Instructions
Project Plan(cont.)
PM.Objective 2.
Progress of the project is monitored against
the Project Plan and recorded in the
Progress Status Record. Corrections to
remediate problems and deviations from
the plan are taken when project targets are
not achieved. Closure of the project is
performed to get the Customer
acceptance documented in the
Acceptance Record.
Ch4 project management process
How to measure project?
Project
duration
Duration in
each task
task
Size of project
Plan
Actual duration
Revision 3.3
05 PSP Basic Measurement
24
Project monitoring
Project progress
Plan
Actual
time
Actual progress
“Record of any deviations ” Why?
Plan Work
Plan Work
Plan Work
Post
mortem
Plan Work
Post
mortem
PM.Objective 3.
The Change Requests are addressed
through their reception and analysis.
Changes to software requirements are
evaluated for cost, schedule and technical
impact.
Ch4 project management process
Ch4 project management process
PM.Objective 4.
Review meetings with the Work Team and
the Customer are held. Agreements are
registered and tracked.(Meeting record)
Ch4 project management process
PM.Objective 5.
Risks are identified as they develop and
during the conduct of the project.
PM.Objective 6.
A software Version Control Strategy is
developed. Items of Software Configuration
are identified, defined and baselined.
Modifications and releases of the items are
controlled and made available to the
Customer and Work Team. The storage,
handling and delivery of the items are
controlled.
Ch4 project management process
PM.Objective 7.
Software Quality Assurance is performed to
provide assurance that work products and
processes comply with the Project Plan and
Requirements Specification.
 Note: The implementation of the Software Quality
Assurance process is through the performance of the
verifications, validations and review tasks performed in
Project Management and Software Implementation
processes.
Ch4 project management process
Summary of PM.
 PM.O1.>>Plan vs. Proposal (Statement of
work).
 PM.O2>>Progress monitoring vs. Plan and
solving problem.
 PM.O3>>Changing
 PM.O4>>meeting and communication
 PM.O5>>Avoid Risks
 PM.O6>>Configuration management
 PM.O7>> QA. In Project.
References
ISO/IEC29110 part 3,5.

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Ch4 project management process

  • 1. SE423 SPI CH-4 ISO29110: Project Management process Kittitouch Suteeca
  • 2. Outline  PM. process Overview  PM. Process objectives
  • 4. 0 10 20 30 40 50 60 1990 1992 1994 1996 1998 2000 2002 2004 2006 Size of Software Project KLOC of Windows source code since 1992-2006
  • 5. Customer needs High Quality On time Cheap Complete expectation Better Quality Faster Cheaper Over expectation Today Future
  • 7. 1994 1996 1998 2000 2002 2004 2006 2008 succeed 16% 27% 26% 28% 34% 29% 35% 32% cancelled 31% 40% 28% 23% 15% 18% 19% 24% Has problem (finished) 53% 33% 46% 49% 51% 53% 46% 44% Problem in Software project Ref. Standish Report 1995, 1997, 1999, 2001, 2003, 2005, 2007, and 2009
  • 8.  Late.(Fail)  Incomplete customer expectation.  Low quality, reliability.  Over budget.  … Problem in Software project<Classic>
  • 9. Project Management (PM) Process The purpose of the Project Management process is to establish and carry out in a systematic way the tasks of the software implementation project, which allows complying with the project’s objectives in the expected quality, time and costs.
  • 10. ISO/IEC29110 PROJECT MANAGEMENT PM.O1 PM.O5 PM.O6PM.O2 PM.O3 PM.O4 PM.O7 Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task Task TaskTask Task WP WP WP WP WP
  • 11. Project Management process PM.1 Project Planning PM.2 Project Plan Execution PM.3 Project Assessment and Control PM.4 Project Closure
  • 13. PM.Objective1. The Project Plan for the execution of the project is developed according to the Statement of Work and reviewed and accepted by the Customer. The tasks and resources necessary to complete the work are sized and estimated.
  • 15. PM.01 Documentation  Statement of Work  Document for communicate between customer and manufacturer (Software company) with agreements such as..  Product description  Scope  Objectives  Deliverables #Other name Proposal, Term of Reference: TOR, Quotation
  • 16. Planning is to know  Project characteristics  Product Characteristics  the process and activities  their sequences and components.
  • 17.  Project Plan  The collection of plans that describe the activities to be performed for the project.  It governs the management of the activities performed by the engineering group for a project. PM.O1 Documentation
  • 18. Resource of Project (4M+1E) Material Man(People) Machine Method Environment Material Man Environmen t Machine Method Product Service
  • 19. Includes:  Product Description  Scope  Objectives  Deliverables  Tasks, including verification, validation and reviews with Customer and Work Team, to assure the quality of work products. Tasks may be represented as a Work Breakdown Structure (WBS).  Relationship and Dependence of the Tasks  Estimated Duration of tasks  Resources (humans, materials, equipment and tools) including the required training, and the schedule when the resources are needed. Project Plan
  • 20.  Composition of Work Team  Schedule of the Project Tasks, the expected start and completion date, for each task.  Estimated Effort and Cost  Identification of Project Risks  Version Control Strategy  Delivery Instructions Project Plan(cont.)
  • 21. PM.Objective 2. Progress of the project is monitored against the Project Plan and recorded in the Progress Status Record. Corrections to remediate problems and deviations from the plan are taken when project targets are not achieved. Closure of the project is performed to get the Customer acceptance documented in the Acceptance Record.
  • 23. How to measure project? Project duration Duration in each task task Size of project Plan Actual duration
  • 24. Revision 3.3 05 PSP Basic Measurement 24 Project monitoring Project progress Plan Actual time Actual progress
  • 25. “Record of any deviations ” Why? Plan Work Plan Work Plan Work Post mortem Plan Work Post mortem
  • 26. PM.Objective 3. The Change Requests are addressed through their reception and analysis. Changes to software requirements are evaluated for cost, schedule and technical impact.
  • 29. PM.Objective 4. Review meetings with the Work Team and the Customer are held. Agreements are registered and tracked.(Meeting record)
  • 31. PM.Objective 5. Risks are identified as they develop and during the conduct of the project.
  • 32. PM.Objective 6. A software Version Control Strategy is developed. Items of Software Configuration are identified, defined and baselined. Modifications and releases of the items are controlled and made available to the Customer and Work Team. The storage, handling and delivery of the items are controlled.
  • 34. PM.Objective 7. Software Quality Assurance is performed to provide assurance that work products and processes comply with the Project Plan and Requirements Specification.  Note: The implementation of the Software Quality Assurance process is through the performance of the verifications, validations and review tasks performed in Project Management and Software Implementation processes.
  • 36. Summary of PM.  PM.O1.>>Plan vs. Proposal (Statement of work).  PM.O2>>Progress monitoring vs. Plan and solving problem.  PM.O3>>Changing  PM.O4>>meeting and communication  PM.O5>>Avoid Risks  PM.O6>>Configuration management  PM.O7>> QA. In Project.