Presented by:
Vicky Emery
General Manager, Being Human
Prosci Advanced Instructor
Change Community
of Practice Webinars
Where To Start: First
Steps For New
Practitioners
Introducing Being Human
• Founded in 1993
• Our mission: develop change-capable
people and organisations so they
achieve the benefits of change
• Prosci Primary Affiliate Australia and
New Zealand since 2006
2
Agenda
• Great time to be in Change
Management
• What does Best Practices
Benchmarking Study say
about traits of a great
Change Practitioner?
• Advice for Change
Practitioners
• Close
3
Change Community of Practice Webinar - June: Where to start? First steps for a change practitioner
Change Community of Practice Webinar - June: Where to start? First steps for a change practitioner
Great time to be in Change Management
1. Greater awareness of the need
for CM
2. More resources and positions
dedicated to CM
3. Enhanced integration with PM
4. Greater effort to establish CMO
5. Broader application of CM
6. Use of formal methodology or
structure to manage change
7. Increased Leadership support for
CM
6
2016 Best Practices in Change Management Report.
1120 participants in 56 countries. Prosci copyright 2015.
What we often hear from ‘new’ practitioners
7
“I’m not sure that my
Sponsor/Leader and I are on the
same page with what I am meant to
be doing”
“Where do I start?”
“My Sponsor says I lead the change
– is that right?”
“I can tell something isn’t right but
don’t know how to put that on the
table”
“I know (insert field of speciality)
and feel like I am starting again in
Change Management”
“I am not sure if I am the only
person looking at Change
Management – who can I/should I
connect with?”
“This looks like an interesting field –
where can I learn more?”
“I’m not sure what a ‘Change
Manager’ is, but, apparently, now I
am one!”
Change Community of Practice Webinar - June: Where to start? First steps for a change practitioner
Best Practices Snapshot – Attributes of a Great
Change Practitioner
9
2016 Best Practices in Change Management Report.
1120 participants in 56 countries. Prosci copyright 2015.
Flexibility
Interpersonal
skills
Change
Management
Competency
Communication
skills
Business
acumen
Change Community of Practice Webinar - June: Where to start? First steps for a change practitioner
11
Tip 1 – Build your Change Management muscle
• What are your strengths?
• What are your gaps?
• Do you have the skills and tools
you need?
• Stay connected - How have you
taped into networks and coaching?
Learn from people around you
• Stay fresh - tap into webinars,
Community of Practice and
Professional bodies
12
Tip 2: Be clear on the Value of Change Management
• Form your own view
• Be ready to answer the
question with what we
help deliver, not what we
do
• Know how it applies to
your current organisation,
current initiative, current
Sponsor
13
Tip 3: Work from Solid Foundations
• Be clear on the expectations
of your role
• Apply core tools and
approach, every time and talk
about how they help, not the
tools themselves
• Flexible approach
• Leverage the skills you have
already developed, perhaps
from other disciplines
14
Tip 4: Use your Gut and Back It Up
• Pick up on the
underlying issues or
themes
• Go get the data that
either clarifies the issue
or dispels it – hard and
soft data
• Good coaching and
network helps here, too
15
Tip 5: Do the work
• Practice
• Go over old or existing
projects and apply your
approach and tools
• ‘Look Back and Learn’ can
be very valuable
• Bring those learnings to
your current project and
share them
16
Change Community of Practice Webinar - June: Where to start? First steps for a change practitioner
18
More info
beinghuman.com.au
• Free Prosci Webinars
• Free Change Community of Practice Webinars
Prosci
• prosci.com
• portal.prosci.com
19

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Change Community of Practice Webinar - June: Where to start? First steps for a change practitioner

  • 1. Presented by: Vicky Emery General Manager, Being Human Prosci Advanced Instructor Change Community of Practice Webinars Where To Start: First Steps For New Practitioners
  • 2. Introducing Being Human • Founded in 1993 • Our mission: develop change-capable people and organisations so they achieve the benefits of change • Prosci Primary Affiliate Australia and New Zealand since 2006 2
  • 3. Agenda • Great time to be in Change Management • What does Best Practices Benchmarking Study say about traits of a great Change Practitioner? • Advice for Change Practitioners • Close 3
  • 6. Great time to be in Change Management 1. Greater awareness of the need for CM 2. More resources and positions dedicated to CM 3. Enhanced integration with PM 4. Greater effort to establish CMO 5. Broader application of CM 6. Use of formal methodology or structure to manage change 7. Increased Leadership support for CM 6 2016 Best Practices in Change Management Report. 1120 participants in 56 countries. Prosci copyright 2015.
  • 7. What we often hear from ‘new’ practitioners 7 “I’m not sure that my Sponsor/Leader and I are on the same page with what I am meant to be doing” “Where do I start?” “My Sponsor says I lead the change – is that right?” “I can tell something isn’t right but don’t know how to put that on the table” “I know (insert field of speciality) and feel like I am starting again in Change Management” “I am not sure if I am the only person looking at Change Management – who can I/should I connect with?” “This looks like an interesting field – where can I learn more?” “I’m not sure what a ‘Change Manager’ is, but, apparently, now I am one!”
  • 9. Best Practices Snapshot – Attributes of a Great Change Practitioner 9 2016 Best Practices in Change Management Report. 1120 participants in 56 countries. Prosci copyright 2015. Flexibility Interpersonal skills Change Management Competency Communication skills Business acumen
  • 11. 11
  • 12. Tip 1 – Build your Change Management muscle • What are your strengths? • What are your gaps? • Do you have the skills and tools you need? • Stay connected - How have you taped into networks and coaching? Learn from people around you • Stay fresh - tap into webinars, Community of Practice and Professional bodies 12
  • 13. Tip 2: Be clear on the Value of Change Management • Form your own view • Be ready to answer the question with what we help deliver, not what we do • Know how it applies to your current organisation, current initiative, current Sponsor 13
  • 14. Tip 3: Work from Solid Foundations • Be clear on the expectations of your role • Apply core tools and approach, every time and talk about how they help, not the tools themselves • Flexible approach • Leverage the skills you have already developed, perhaps from other disciplines 14
  • 15. Tip 4: Use your Gut and Back It Up • Pick up on the underlying issues or themes • Go get the data that either clarifies the issue or dispels it – hard and soft data • Good coaching and network helps here, too 15
  • 16. Tip 5: Do the work • Practice • Go over old or existing projects and apply your approach and tools • ‘Look Back and Learn’ can be very valuable • Bring those learnings to your current project and share them 16
  • 18. 18
  • 19. More info beinghuman.com.au • Free Prosci Webinars • Free Change Community of Practice Webinars Prosci • prosci.com • portal.prosci.com 19