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CHANGE ORIENTED LEADERSHIP BEHAVIORS:
               WHAT IS IMPORTANT & EFFECTIVE IN IMPLEMENTING CHANGE?
                                                                            AYUB JAKE SALIK
                                                                                UNIVERSITY AT ALBANY
                                                                          SCHOOL OF BUSINESS – MAY 2011

BACKGROUND                                               THEORY & METHODS                                                                 RESULTS

 WHAT IS HAPPENING TO ORGANIZATIONAL                                                                                                                                 LEADER CHANGE EFFECTIVENESS
           CHANGE PROCESS?                                                                                                                         Least Effective
                                                                                    TRI - DIMENSIONAL                                                Bottom 10%
 70 % of change efforts fail due to lack of effective                             LEADERSHIP MODEL                                                  Bottom 25%
                                                                                                                                                     Bottom 40%
  leader change behaviors.                                                                                                                               Average
                                                                                                                                                        Top 40%
 Change is shifting from episodic to continuous,                                                                                                        Top 25%
                                                                                                                                                         Top 10%
  which requires leaders to develop skill in using
                                                                        TASK            RELATIONS             CHANGE                               Most Effective
  effective change behaviors.
                                                                      BEHAVIORS         BEHAVIORS            BEHAVIORS                                                                   0                   5                     10              15               20               25                   30                   35
                                                                                                                                                                                                                                                                                                                         Frequency
                                                                                                                                                                                                                                                                                                                                                     40


 Despite numerous theories of change, leaders still
  lack a clear understanding of behaviors needed to                                                                                       CHANGE ORIENTED LEADERSHIP BEHAVIORS
  successfully engage all organizational                                               CONSULTING
  stakeholders in a successful change initiative.                    PLANNING                              VISIONING                                                                                                                                                                                                LEADER
                                                                                       SUPPORTING                                                   LEADERSHIP BEHAVIORS                                                                                   LEADER BEHAVIOR                                           CHANGE
                                                                     MONITORING                            RISK TAKING                             MOST CONTRIBUTING TO
                                                                                       RECOGNIZING                                                    EFFECTIVE CHANGE
                                                                                                                                                                                                                                                                                                                      EFFECTIVENESS
                                                                     CLARIFYING                            INNOVATING                                                                                                                             Envisioning change                                                0.68**
                                                                                       DEVELOPING                                                      IMPLEMENTATION
                                                                                                            SCANNING                                                                                                                               Leading by example                                                0.68**
                                                                                       EMPOWERING
PURPOSE                                                                                                                                                     ENVISIONING CHANGE                                                                      Developing
                                                                                                                                                                                                                                                    Consulting
                                                                                                                                                                                                                                                                                                                      0.67**
                                                                                                                                                                                                                                                                                                                      0.66**

                                                                                                                                                            LEADING BY EXAMPLE                                                                      Innovative thinking                                               0.64**
                                                                                                                                                                                                                                                    Supporting                                                        0.60**

   The purpose of this research is to                                                                                                                                    DEVELOPING                                                                 Showing need for change                                           0.59**

                                                                                                                                                                                                                                                    Recognizing                                                       0.59**
   identify leader behaviors critical to                                                                                                                                 CONSULTING                                                                 External monitoring                                               0.54**

   successful change management                                                     RESEARCH MODEL                                                             INNOVATIVE THINKING
                                                                                                                                                                                                                                                    Clarifying
                                                                                                                                                                                                                                                    Empowering
                                                                                                                                                                                                                                                                                                                      0.54**
                                                                                                                                                                                                                                                                                                                      0.51**
                                                                                                                                                                                                                                                        **. Correlation is significant at the 0.01 level (2-tailed).




            RESEARCH QUESTIONS                                                                                                                          TURBULENT VS. PLACID ENVIRONMENT
                                                                                     Turbulent vs. Placid
I. How effective is the change leader in                                                Environment                                                             TURBULENT                                                                                                   PLACID
     implementing change?                                                                                                                                      ENVIRONMENT                                                                                                ENVIRONMENT
II. What specific leader change behaviors are most                                                                                                                  Turbulent Environment Model Summary                                                                              Placid Environment Model Summary


     significantly associated with successful change?                                                                                               Model
                                                                                                                                                    1
                                                                                                                                                                     R
                                                                                                                                                                      .784
                                                                                                                                                                           a
                                                                                                                                                                             R Square
                                                                                                                                                                                  .614
                                                                                                                                                                                             Adjusted R
                                                                                                                                                                                              Square
                                                                                                                                                                                                      .595
                                                                                                                                                                                                           Std. Error of the
                                                                                                                                                                                                              Estimate
                                                                                                                                                                                                                       1.190
                                                                                                                                                                                                                                                                      Model
                                                                                                                                                                                                                                                                      1
                                                                                                                                                                                                                                                                                    R
                                                                                                                                                                                                                                                                                     .752
                                                                                                                                                                                                                                                                                          a
                                                                                                                                                                                                                                                                                            R Square
                                                                                                                                                                                                                                                                                                 .566
                                                                                                                                                                                                                                                                                                                Adjusted R
                                                                                                                                                                                                                                                                                                                 Square
                                                                                                                                                                                                                                                                                                                         .528
                                                                                                                                                                                                                                                                                                                              Std. Error of the
                                                                                                                                                                                                                                                                                                                                 Estimate
                                                                                                                                                                                                                                                                                                                                          1.248


III. How do different environments dictate effective                                                                                                a. Predictors: (Constant), CONSULT, DEVELOP, EXAMPLE,
                                                                                                                                                    ENVISION
                                                                                                                                                                                                                                                                      a. Predictors: (Constant), CONSULT, EXAMPLE, DEVELOP,
                                                                                                                                                                                                                                                                      ENVISION

                                                                                                                   Effective in                                                    ANOVAb                                                                                                          ANOVAb


     leadership behaviors selection?                                                                                                                                                                                                                     Model                      Sum of Squares         df         Mean Square         F          Sig.

                                                             Leaders Behavior                                      Managing               Model
                                                                                                                                          1            Regression
                                                                                                                                                       Residual
                                                                                                                                                                      Sum of Squares
                                                                                                                                                                             180.685
                                                                                                                                                                              113.362
                                                                                                                                                                                           df
                                                                                                                                                                                                 4
                                                                                                                                                                                                80
                                                                                                                                                                                                   Mean Square
                                                                                                                                                                                                         45.171
                                                                                                                                                                                                             1.417
                                                                                                                                                                                                                          F
                                                                                                                                                                                                                          31.877
                                                                                                                                                                                                                                      Sig.
                                                                                                                                                                                                                                        .000
                                                                                                                                                                                                                                             a           1            Regression
                                                                                                                                                                                                                                                                      Residual
                                                                                                                                                                                                                                                                                            93.391
                                                                                                                                                                                                                                                                                              71.589
                                                                                                                                                                                                                                                                                                                  4
                                                                                                                                                                                                                                                                                                                 46
                                                                                                                                                                                                                                                                                                                            23.348
                                                                                                                                                                                                                                                                                                                              1.556
                                                                                                                                                                                                                                                                                                                                          15.002       .000
                                                                                                                                                                                                                                                                                                                                                            a




                                                                                                                    Change                             Total                  294.047           84
                                                                                                                                          a. Predictors: (Constant), CONSULT, DEVELOP, EXAMPLE, ENVISION
                                                                                                                                                                                                                                                                      Total                  164.980             50
                                                                                                                                                                                                                                                         a. Predictors: (Constant), CONSULT, EXAMPLE, DEVELOP, ENVISION


    WHY IS THIS RESEARCH IMPORTANT?                                                                                                       b. Dependent Variable: Leader Change Effectiveness                                                             b. Dependent Variable: Leader Change Effectiveness
                                                                                                                                                                                     Coefficientsa                                                                                               Coefficientsa
                                                                                                                                                                                                         Standardized                                                                                                   Standardized
                                                                                                                                                                        Unstandardized Coefficients      Coefficients                                                               Unstandardized Coefficients         Coefficients
                                                                                                                                           Model                            B            Std. Error         Beta              t          Sig.            Model                           B             Std. Error          Beta             t         Sig.

 Managing and leading change is one of the
                                                                                                                                           1            (Constant)              -1.893          1.127                        -1.680         .097         1            (Constant)             1.922            1.396                         1.377        .175
                                                                                                                                                        ENVISION                 .845             .278             .344      3.043          .003                      ENVISION               -.004               .360             -.002      -.011        .991
                                                                                                                                                        EXAMPLE                  .452             .192             .254      2.352          .021                      EXAMPLE                 .427               .246             .259      1.736         .089

  foremost and challenging leadership                                                                                                                   DEVELOP
                                                                                                                                                        CONSULT
                                                                                                                                                                                 .232
                                                                                                                                                                                 .285
                                                                                                                                                                                                  .178
                                                                                                                                                                                                  .187
                                                                                                                                                                                                                   .143
                                                                                                                                                                                                                   .159
                                                                                                                                                                                                                             1.307
                                                                                                                                                                                                                             1.527
                                                                                                                                                                                                                                            .195
                                                                                                                                                                                                                                            .131
                                                                                                                                                                                                                                                                      DEVELOP
                                                                                                                                                                                                                                                                      CONSULT
                                                                                                                                                                                                                                                                                              .378
                                                                                                                                                                                                                                                                                              .512
                                                                                                                                                                                                                                                                                                                 .246
                                                                                                                                                                                                                                                                                                                 .290
                                                                                                                                                                                                                                                                                                                                  .252
                                                                                                                                                                                                                                                                                                                                  .326
                                                                                                                                                                                                                                                                                                                                            1.537
                                                                                                                                                                                                                                                                                                                                            1.767
                                                                                                                                                                                                                                                                                                                                                          .131
                                                                                                                                                                                                                                                                                                                                                          .084


  responsibilities.                                                                                                                        a. Dependent Variable: Leader Change Effectiveness                                                            a. Dependent Variable: Leader Change Effectiveness




 Leader’s competence as change leaders is a
  source of competitive advantage for any
                                                                                     SURVEY DETAILS                                       CONCLUSIONS
  organization.
                                                                                               %
 To identify effective change behaviors, which are       Survey of 169 subordinates & 39 leaders from 10 capital district
  valued by employees and help the leader to                                                                                                  FLEXIBLE LEADERSHIP: Leaders must be flexible in
                                                           organizations in construction, finance, InfoTech, insurance , accounting and
  formulate an effective strategy to keep employees                                                                                            using change behaviors appropriate to the
                                                           banking.
  motivated / satisfied in a down turned economy                                                                                               environment.
                                                          Subordinates described leader’s behavior and change effectiveness.
  that demands change at every level of                                                                                                       KEY CHANGE BEHAVIORS: Effective change
                                                          Leaders described the turbulence of their work environment.
  organization.                                                                                                                                management calls for leading by example and
                                                                                                                                               communicating a clear and inspiring vision.
                                                                                                                                                                                                                                                                                                                              printed by

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Change Oriented Leadership Behaviors:

  • 1. CHANGE ORIENTED LEADERSHIP BEHAVIORS: WHAT IS IMPORTANT & EFFECTIVE IN IMPLEMENTING CHANGE? AYUB JAKE SALIK UNIVERSITY AT ALBANY SCHOOL OF BUSINESS – MAY 2011 BACKGROUND THEORY & METHODS RESULTS WHAT IS HAPPENING TO ORGANIZATIONAL LEADER CHANGE EFFECTIVENESS CHANGE PROCESS? Least Effective TRI - DIMENSIONAL Bottom 10%  70 % of change efforts fail due to lack of effective LEADERSHIP MODEL Bottom 25% Bottom 40% leader change behaviors. Average Top 40%  Change is shifting from episodic to continuous, Top 25% Top 10% which requires leaders to develop skill in using TASK RELATIONS CHANGE Most Effective effective change behaviors. BEHAVIORS BEHAVIORS BEHAVIORS 0 5 10 15 20 25 30 35 Frequency 40  Despite numerous theories of change, leaders still lack a clear understanding of behaviors needed to CHANGE ORIENTED LEADERSHIP BEHAVIORS successfully engage all organizational CONSULTING stakeholders in a successful change initiative. PLANNING VISIONING LEADER SUPPORTING LEADERSHIP BEHAVIORS LEADER BEHAVIOR CHANGE MONITORING RISK TAKING MOST CONTRIBUTING TO RECOGNIZING EFFECTIVE CHANGE EFFECTIVENESS CLARIFYING INNOVATING Envisioning change 0.68** DEVELOPING IMPLEMENTATION SCANNING Leading by example 0.68** EMPOWERING PURPOSE ENVISIONING CHANGE Developing Consulting 0.67** 0.66** LEADING BY EXAMPLE Innovative thinking 0.64** Supporting 0.60** The purpose of this research is to DEVELOPING Showing need for change 0.59** Recognizing 0.59** identify leader behaviors critical to CONSULTING External monitoring 0.54** successful change management RESEARCH MODEL INNOVATIVE THINKING Clarifying Empowering 0.54** 0.51** **. Correlation is significant at the 0.01 level (2-tailed). RESEARCH QUESTIONS TURBULENT VS. PLACID ENVIRONMENT Turbulent vs. Placid I. How effective is the change leader in Environment TURBULENT PLACID implementing change? ENVIRONMENT ENVIRONMENT II. What specific leader change behaviors are most Turbulent Environment Model Summary Placid Environment Model Summary significantly associated with successful change? Model 1 R .784 a R Square .614 Adjusted R Square .595 Std. Error of the Estimate 1.190 Model 1 R .752 a R Square .566 Adjusted R Square .528 Std. Error of the Estimate 1.248 III. How do different environments dictate effective a. Predictors: (Constant), CONSULT, DEVELOP, EXAMPLE, ENVISION a. Predictors: (Constant), CONSULT, EXAMPLE, DEVELOP, ENVISION Effective in ANOVAb ANOVAb leadership behaviors selection? Model Sum of Squares df Mean Square F Sig. Leaders Behavior Managing Model 1 Regression Residual Sum of Squares 180.685 113.362 df 4 80 Mean Square 45.171 1.417 F 31.877 Sig. .000 a 1 Regression Residual 93.391 71.589 4 46 23.348 1.556 15.002 .000 a Change Total 294.047 84 a. Predictors: (Constant), CONSULT, DEVELOP, EXAMPLE, ENVISION Total 164.980 50 a. Predictors: (Constant), CONSULT, EXAMPLE, DEVELOP, ENVISION WHY IS THIS RESEARCH IMPORTANT? b. Dependent Variable: Leader Change Effectiveness b. Dependent Variable: Leader Change Effectiveness Coefficientsa Coefficientsa Standardized Standardized Unstandardized Coefficients Coefficients Unstandardized Coefficients Coefficients Model B Std. Error Beta t Sig. Model B Std. Error Beta t Sig.  Managing and leading change is one of the 1 (Constant) -1.893 1.127 -1.680 .097 1 (Constant) 1.922 1.396 1.377 .175 ENVISION .845 .278 .344 3.043 .003 ENVISION -.004 .360 -.002 -.011 .991 EXAMPLE .452 .192 .254 2.352 .021 EXAMPLE .427 .246 .259 1.736 .089 foremost and challenging leadership DEVELOP CONSULT .232 .285 .178 .187 .143 .159 1.307 1.527 .195 .131 DEVELOP CONSULT .378 .512 .246 .290 .252 .326 1.537 1.767 .131 .084 responsibilities. a. Dependent Variable: Leader Change Effectiveness a. Dependent Variable: Leader Change Effectiveness  Leader’s competence as change leaders is a source of competitive advantage for any SURVEY DETAILS CONCLUSIONS organization. %  To identify effective change behaviors, which are  Survey of 169 subordinates & 39 leaders from 10 capital district valued by employees and help the leader to  FLEXIBLE LEADERSHIP: Leaders must be flexible in organizations in construction, finance, InfoTech, insurance , accounting and formulate an effective strategy to keep employees using change behaviors appropriate to the banking. motivated / satisfied in a down turned economy environment.  Subordinates described leader’s behavior and change effectiveness. that demands change at every level of  KEY CHANGE BEHAVIORS: Effective change  Leaders described the turbulence of their work environment. organization. management calls for leading by example and communicating a clear and inspiring vision. printed by www.postersession.com