Change up! make change personal
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The document discusses the challenges public agencies face in implementing change and emphasizes the importance of creating change-ready teams through alignment on common goals. It outlines a 12-week program, 'Changeup!', designed to empower staff by providing tools for communication, collaboration, and management of change. The program aims to transform organizational culture by fostering personal commitment to change, thus enhancing productivity and reducing resistance.
Change up! make change personal
- 1. ChangeUP! Implement Change in Public Agencies with Grace and Ease Public agencies are facing unique and complex challenges. We rely on our teams to be sufficiently flexible, adaptable and robust to adapt and even lead change. Is your team change-ready? Creating a change-ready team requires a simple, though critical, step we often miss. Are you ready to create a team of raving fans for change? Provide the missing link and watch you people take-on your change agenda like it is a personal commitment? Outcomes • Upskill staff to manage change • Increase productivity and reduce ‘friction’ • Reduce resistance and build momentum • Develop cooperation and collaboration • Cause difficult conversations to become natural, even easy • Model appropriate behaviors Bring respect and honour to how people interact Empower core change-teams Build organisational momentum Make change-stick
- 2. 2 Sonny Neale sonny@sonnyneale.com / Linkedin.com/in/sonnyneale www.sonnyneale.com / Twitter @sonnyjneale Between 60 and 75% of highly engaged staff cite a common team-vision as the no.1 factor in their level of motivation. “Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage Public agencies are facing unprecedented pressure to adapt, implement new programs, transform legacy systems, restructure and compete, yet 70% of change programs continue fail at implementation*. Whether from lack of resources, support, resistance or fear, the sheer complexity of implementing change can be daunting. Achieve rapid and sustained traction by helping your people align on a common goal, something important to them, and watch your change agenda become their change agenda. Unleash extraordinary energy for change and see the ratio of results to effort transform. Why Changeup! * First reported in John Kotter’s seminal book, “Leading Change” (1996). Since reinforced by numerous studies up to the most recent McKinsey survey in 2009 (only 38% of respondents felt their program was ‘completely’ or ‘mostly’ successful).
- 3. 3 Sonny Neale sonny@sonnyneale.com / Linkedin.com/in/sonnyneale www.sonnyneale.com / Twitter @sonnyjneale A mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to help achieve company goals. "The Strategy-Focused Organization” Harvard Business Review . s When personal commitment aligns with the enterprises’ goals, the organisation itself becomes a vehicle for the difference people want to make. There are few sectors where this is more true than Public Agencies. Proactive and Productive Teams WARNING This program is for leaders who want to see their teams become self-directing and proactive. This can be confronting. It is inappropriate for executives who want to micro-manage or ‘control’ their people. With this shift change becomes personal: colleagues, reports and managers become resources, productivity explodes, and people love their work. When change becomes personal there are few limits to what people will do to accomplish it.
- 4. 4 Sonny Neale sonny@sonnyneale.com / Linkedin.com/in/sonnyneale www.sonnyneale.com / Twitter @sonnyjneale Change is not a one-off process, neither is ChangeUp! Modules A 12-week module serves as a powerful point-of-departure for any public-sector change program. It leverages multiple educational approaches and touchpoints including: diagnostics, books and reading materials, training videos, group mentoring, staff-seminars and accountability sessions. Partnership Become a master at empowering staff and implementing change in a public agency. Most change requires a two to three-year horizon to conceive, implement and bed- down. This approach gives you confidence your staff will stay empowered and your change program delivered successfully. A partnership includes an extended skills- transfer from us to you through additional support including executive mentoring and our train-the-trainer curricula. Give your staff the gift of experiencing work as a passion. Watch your team flourish, grow and: • Align on a common vision and operating model • Learn critical distinctions on how to communicate and implement change in a public agency • Create their own vocabulary for change • Write a ‘team charter’: agreements around the ways-of-being • Address and transform the source of resistance and step into courage • Foster authentic relationships in the team • Commit to seeing change through Delivery
- 5. Powerful... we need more of this in the public sector. Aaron von Egmond, Chief Executive Officer Hepburn Shire Council Where we got was beautiful to see… we achieved a sense of purpose and a way of moving forward as an operating model. That was what I wanted and we achieved it in record time. Before we were working well but independently, we now have a trust, a vocabulary to have difficult conversations in the team that models that communication throughout the organisation. I have the charter we created as-a-team on the wall in my office. What I was concerned could be difficult conversations before have become natural now. Deb Ganderton Director, Service & Engagement Greater Metropolitan Cemeteries Trust Working with Sonny helped me fire imaginations and get my whole team to commit to and share a vision. It was amazing. Alex Fearnside Support Services Lead Victorian Environment Protection Agency I went from unclear about my ability to do my new job, to crystal clear in about 20mins! After that, the rest was just crafting conversations that created value for others. Fantastic value. Thanks. Linda Duffy Local Engagement Officer Commonwealth Water Environment Office Profile of Sonny Neale Passionately committed to creating fit-for-purpose public agencies, Sonny’s mission is to empower people to use their work to fulfil on their personal commitment in the world. He helps committed, passionate leaders mould and craft the teams they need to fulfil on their leitmotif; the theme of their life’s work. Sonny is an award-winning facilitator and trainer, leadership coach and international speaker. He regularly writes on team-building, leadership and collaboration and is the author of the upcoming book “Visionary Leadership: creating teams that take-over”. Sonny works with a diverse range of agencies in the Australian public sector including Cemeteries, Water, Energy, the Environment and Transport. He also trains teams and leaders in Emergency Management sector across the Asia Pacific region. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Sonny Neale Australia +61 409 937 916 sonny@sonnyneale.com Indonesia +62 812 3782 9703 www.sonnyneale.com Linkedin.com/in/sonnyneale Twitter @sonnyjneale One of the most beneficial workshops I have attended in my 35 year career. Leigh Funston Manager, Communications and Engagement Greater Metropolitan Cemeteries Trust