The document discusses Software as a Service (SaaS), web services, and Web 2.0. SaaS is a software distribution model where applications are hosted by a third party and accessed over the Internet. Key characteristics of SaaS include scalability, enhanced security, and lower costs compared to installed software. Web services allow applications to communicate and exchange data over the Internet using open standards like XML and SOAP. They provide interoperability between different systems. Web 2.0 refers to more dynamic and collaborative web applications that emphasize user-generated content and social media.
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