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Chapter 11
Compensation
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 2
Introduction
but the focus in this chapter is pay.
they all help maintain employee commitment
There are many work motivators, including
Ø promotions
Ø desirable work assignments
Ø peer recognition
Ø work freedom
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 3
Rewards Review
bonuses
piecework
commission
incentive
plans
merit pay
plans
cost of living
increase
labor market
adjustment
profit sharing
time-in-rank
increase
protection
Program
pay for time
not worked
services/
perks
assigned
parking space
preferred
assignments
business
cards
own
secretary
impressive
title
participation in
decision making
greater job
freedom
more
responsibility
opportunities
for growth
diversity
of activities
Financial Non-financial
Extrinsic
Implied
membership-based
Performance
based
Explicit
membership-based
Intrinsic
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 4
Types of Reward Plans
Øintrinsic rewards (personal satisfactions)
come from the job itself, such as:
Ø pride in one’s work
Ø feelings of accomplishment
Ø being part of a work team
Øextrinsic rewards come from a source
outside the job, mainly by management:
Ømoney
Øpromotions
Øbenefits
Intrinsic versus Extrinsic Rewards
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 5
Types of Reward Plans
Øfinancial rewards:
Financial versus Nonfinancial Rewards
Ønonfinancial rewards:
Ø wages
Ø bonuses
Ø profit sharing
Ø pension plans
Ø paid leaves
Ø purchase discounts
Ømake life on the job more attractive;
employees vary greatly on what types they like
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 6
Types of Reward Plans
Ø performance-based rewards are tied to specific job
performance criteria
Ø commissions
Ø piecework pay plans
Ø incentive systems
Ø group bonuses
Ø merit pay
Ø membership-based rewards such as cost-of-living
increases, benefits, and salary increases are
offered to all employees
Performance-based versus Membership-Based
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 7
Compensation Administration
An effective, fair compensation program
Companies derive their compensation programs
from job evaluation, which defines the appropriate
worth of each job.
Both employees and employers
can research compensation
facts and issues at
www.salary.com
http://salary.nytimes.com/
http://www.salaryexpert.com/
Øattracts Ømotivates Øretains
competent employees.
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 8
Compensation Administration
The Fair Labor Standards Act requires
Øminimum wage
Øovertime pay
Ørecord-keeping
Øchild labor restrictions
exempt employees
include professional and
managerial employees
not covered under
FLSA overtime provisions
nonexempt employees
eligible for premium pay
(time and one-half)
when they work more than
40 hours in a week
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 9
Compensation Administration
Civil Rights Act:
Øbroader than Equal Pay Act
Øprohibits discrimination on the basis of gender
Øused to support comparable worth concept
Øsalaries established based on skill,
responsibility, effort, and working conditions
Equal Pay Act of 1963 requires that men and
women hired for the same job be paid the same.
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 10
Job Evaluation and the Pay Structure
ØJob analysis information determines the relative value, or
rank, of each job in the organization.
Research wage information at
the Bureau of Labor Statistics
http://www.bls.gov/bls/blswage.htm
Job evaluation helps set pay structure.
Other pay structure factors:
Ølabor market conditions
Øcollective bargaining
Øindividual skill differences
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 11
Job Evaluation and the Pay Structure
Job Evaluation Methods
A committee places
jobs in a simple rank
order from highest
(worth highest pay) to
lowest.
Jobs placed in grades
to compare their
descriptions to the
benchmarked jobs.
Look for a common
denominator (skills,
knowledge,
responsibility).
Jobs are rated and
allocated points on
several criteria.
Jobs with similar
point totals are
placed in similar pay
grades. Offers the
greatest stability.
ordering
method
classification
method
point
method
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 12
Job Evaluation and the Pay Structure
Establishing the Pay Structure
compensation
surveys
Used to gather factual
data on pay rates for
other organizations.
Information is often
collected on associated
employee benefits as
well.
Designates pay ranges
for jobs of similar
value. Results in a
logical hierarchy of
wages, in overlapping
ranges.
wage
curves
wage
structure
Drawn by plotting
job evaluation data
(such as job points
or grades) against
pay rates (actual
or from survey
data).
Indicates whether
pay structure is
logical.
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 13
Job Evaluation and the Pay Structure
External factors also influence pay structure.
Øgeographic differences (local supply and demand)
Ølabor supply (low supply = higher wages and vice versa)
Øcompetition (HR can match, lead, or lag)
Øcost of living as determined by the CPI
Øcollective bargaining (unions)
employees must know how the pay structure is derived
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 14
Special Cases of Compensation
Incentive Compensation Plans
incentives can be added to the basic pay structure to
provide rewards for performance
individual
group
organization-wide
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 15
Special Cases of Compensation
Ømerit pay plans (annual increase,
based on performance)
Øpiecework plans (pay based on number
of units produced typically in a specified
time period)
Øtime-savings bonuses and commissions
Individual Incentives
these work best where clear objectives are set and tasks are
independent
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 16
Special Cases of Compensation
Group Incentives
Incentives can be offered to groups, rather than individuals, when
employees' tasks are interdependent and require cooperation.
Advantages Disadvantages
ØCan be costly to install and administer.
ØDe-emphasizes individual performance,
which can result in excessive peer
pressure.
ØRequires open communication with
employees on costs, profitability, etc. If the
performance targets are not carefully
selected, adverse results may occur.
See:
http://www.hrdm.net/en/group_incentive.htm
ØFocuses the group on specific
performance targets.
ØSince rewards are controllable by
individuals, the programs can be very
motivational.
ØThe program can be integrated with other
corporate initiatives and leads to improved
communication and employee relations
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 17
Special Cases of Compensation
Organization-wide Incentives
Ødirect employee efforts toward organizational goals (such as
cost reduction)
ØScanlon Plan - supervisor and employee committees suggest
labor-saving improvements.
ØIMPROSHARE - formula is used to determine bonuses
based on labor cost savings.
See http://www.qualitydigest.com/jul/gainshre.html
See
http://www.scanlonleader.org/index.php/Plans-ect./Plans-ect.html
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 18
Special Cases of Compensation
Ø Competency-based compensation
Ø Rewarded for skills, knowledge and behaviors
Øleadership
Øproblem solving
Ødecision making
Østrategic planning
Ø Broad-banding: pre-set pay levels that determine
what people are paid based on their type and level
of competency.
Paying for Performance
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 19
Special Cases of Compensation
Øincentives for empowered work teams to exceed
established goals and share equally in rewards
Ødepends on:
Øclarity of team purpose and goals
Øability of the team to obtain needed resources
Øeffective team communication skills and trust
Team-Based Compensation
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 20
Executive Compensation Programs
Ø executive pay can run 400 times higher than that of the
average worker
Ø 2008 saw a decline in exec compensation, mostly due to
economic and political forces.
See:
http://online.wsj.com/article/SB123375514020647787.html
Ø competition for executive talent raises the price of hiring an
executive
Ø high salaries can be a motivator for executives and lower-
level managers
Salaries of Top Managers
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 21
Executive Compensation Programs
Supplemental Financial Compensation
Ødeferred bonuses – paid to executives over
extended time periods, to encourage them to stay
with the company
Østock options – allow executives to purchase
stock in the future at a fixed price
Øhiring bonuses – compensate for the deferred
compensation lost when leaving a former
company
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 22
Executive Compensation Programs
mortgage assistance
Supplemental Nonfinancial Compensation Perquisites
perks may
include
paid life insurance
club
memberships
expense accounts
free financial, legal and
tax counseling
company cars supplemental
disability insurance
interest-
free loans
supplemental
retirement accounts
postretirement
consulting contracts
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 23
Executive Compensation Programs
Supplemental Nonfinancial Compensation Perks
Ø Golden parachutes protect executives when a
merger or hostile takeover occurs by providing
severance pay or a guaranteed position.
For the history of the golden parachute, see:
http://www.businessweek.com/magazine/content/05_50/b3963111.htm
Read about the top 10 golden parachute recipients:
http://www.time.com/time/specials/packages/completelist/0,29569,1848501,00.html
Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 24
International Compensation
Ø base pay: the pay of employees in comparable jobs at home
Ø differentials: compensation given to offset higher costs of
living abroad
Ø incentives: inducements given to encourage employees to
accept overseas assignments
Ø assistance programs: payment for expenses involved in
moving a family abroad and in providing some services
overseas
HR needs to understand the statutory requirements of each country
International compensation packages generally
utilize the “balance-sheet approach,” using these
four factors:

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Chapter 11 Compensation

  • 2. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 2 Introduction but the focus in this chapter is pay. they all help maintain employee commitment There are many work motivators, including Ø promotions Ø desirable work assignments Ø peer recognition Ø work freedom
  • 3. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 3 Rewards Review bonuses piecework commission incentive plans merit pay plans cost of living increase labor market adjustment profit sharing time-in-rank increase protection Program pay for time not worked services/ perks assigned parking space preferred assignments business cards own secretary impressive title participation in decision making greater job freedom more responsibility opportunities for growth diversity of activities Financial Non-financial Extrinsic Implied membership-based Performance based Explicit membership-based Intrinsic
  • 4. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 4 Types of Reward Plans Øintrinsic rewards (personal satisfactions) come from the job itself, such as: Ø pride in one’s work Ø feelings of accomplishment Ø being part of a work team Øextrinsic rewards come from a source outside the job, mainly by management: Ømoney Øpromotions Øbenefits Intrinsic versus Extrinsic Rewards
  • 5. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 5 Types of Reward Plans Øfinancial rewards: Financial versus Nonfinancial Rewards Ønonfinancial rewards: Ø wages Ø bonuses Ø profit sharing Ø pension plans Ø paid leaves Ø purchase discounts Ømake life on the job more attractive; employees vary greatly on what types they like
  • 6. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 6 Types of Reward Plans Ø performance-based rewards are tied to specific job performance criteria Ø commissions Ø piecework pay plans Ø incentive systems Ø group bonuses Ø merit pay Ø membership-based rewards such as cost-of-living increases, benefits, and salary increases are offered to all employees Performance-based versus Membership-Based
  • 7. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 7 Compensation Administration An effective, fair compensation program Companies derive their compensation programs from job evaluation, which defines the appropriate worth of each job. Both employees and employers can research compensation facts and issues at www.salary.com http://salary.nytimes.com/ http://www.salaryexpert.com/ Øattracts Ømotivates Øretains competent employees.
  • 8. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 8 Compensation Administration The Fair Labor Standards Act requires Øminimum wage Øovertime pay Ørecord-keeping Øchild labor restrictions exempt employees include professional and managerial employees not covered under FLSA overtime provisions nonexempt employees eligible for premium pay (time and one-half) when they work more than 40 hours in a week
  • 9. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 9 Compensation Administration Civil Rights Act: Øbroader than Equal Pay Act Øprohibits discrimination on the basis of gender Øused to support comparable worth concept Øsalaries established based on skill, responsibility, effort, and working conditions Equal Pay Act of 1963 requires that men and women hired for the same job be paid the same.
  • 10. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 10 Job Evaluation and the Pay Structure ØJob analysis information determines the relative value, or rank, of each job in the organization. Research wage information at the Bureau of Labor Statistics http://www.bls.gov/bls/blswage.htm Job evaluation helps set pay structure. Other pay structure factors: Ølabor market conditions Øcollective bargaining Øindividual skill differences
  • 11. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 11 Job Evaluation and the Pay Structure Job Evaluation Methods A committee places jobs in a simple rank order from highest (worth highest pay) to lowest. Jobs placed in grades to compare their descriptions to the benchmarked jobs. Look for a common denominator (skills, knowledge, responsibility). Jobs are rated and allocated points on several criteria. Jobs with similar point totals are placed in similar pay grades. Offers the greatest stability. ordering method classification method point method
  • 12. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 12 Job Evaluation and the Pay Structure Establishing the Pay Structure compensation surveys Used to gather factual data on pay rates for other organizations. Information is often collected on associated employee benefits as well. Designates pay ranges for jobs of similar value. Results in a logical hierarchy of wages, in overlapping ranges. wage curves wage structure Drawn by plotting job evaluation data (such as job points or grades) against pay rates (actual or from survey data). Indicates whether pay structure is logical.
  • 13. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 13 Job Evaluation and the Pay Structure External factors also influence pay structure. Øgeographic differences (local supply and demand) Ølabor supply (low supply = higher wages and vice versa) Øcompetition (HR can match, lead, or lag) Øcost of living as determined by the CPI Øcollective bargaining (unions) employees must know how the pay structure is derived
  • 14. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 14 Special Cases of Compensation Incentive Compensation Plans incentives can be added to the basic pay structure to provide rewards for performance individual group organization-wide
  • 15. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 15 Special Cases of Compensation Ømerit pay plans (annual increase, based on performance) Øpiecework plans (pay based on number of units produced typically in a specified time period) Øtime-savings bonuses and commissions Individual Incentives these work best where clear objectives are set and tasks are independent
  • 16. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 16 Special Cases of Compensation Group Incentives Incentives can be offered to groups, rather than individuals, when employees' tasks are interdependent and require cooperation. Advantages Disadvantages ØCan be costly to install and administer. ØDe-emphasizes individual performance, which can result in excessive peer pressure. ØRequires open communication with employees on costs, profitability, etc. If the performance targets are not carefully selected, adverse results may occur. See: http://www.hrdm.net/en/group_incentive.htm ØFocuses the group on specific performance targets. ØSince rewards are controllable by individuals, the programs can be very motivational. ØThe program can be integrated with other corporate initiatives and leads to improved communication and employee relations
  • 17. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 17 Special Cases of Compensation Organization-wide Incentives Ødirect employee efforts toward organizational goals (such as cost reduction) ØScanlon Plan - supervisor and employee committees suggest labor-saving improvements. ØIMPROSHARE - formula is used to determine bonuses based on labor cost savings. See http://www.qualitydigest.com/jul/gainshre.html See http://www.scanlonleader.org/index.php/Plans-ect./Plans-ect.html
  • 18. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 18 Special Cases of Compensation Ø Competency-based compensation Ø Rewarded for skills, knowledge and behaviors Øleadership Øproblem solving Ødecision making Østrategic planning Ø Broad-banding: pre-set pay levels that determine what people are paid based on their type and level of competency. Paying for Performance
  • 19. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 19 Special Cases of Compensation Øincentives for empowered work teams to exceed established goals and share equally in rewards Ødepends on: Øclarity of team purpose and goals Øability of the team to obtain needed resources Øeffective team communication skills and trust Team-Based Compensation
  • 20. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 20 Executive Compensation Programs Ø executive pay can run 400 times higher than that of the average worker Ø 2008 saw a decline in exec compensation, mostly due to economic and political forces. See: http://online.wsj.com/article/SB123375514020647787.html Ø competition for executive talent raises the price of hiring an executive Ø high salaries can be a motivator for executives and lower- level managers Salaries of Top Managers
  • 21. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 21 Executive Compensation Programs Supplemental Financial Compensation Ødeferred bonuses – paid to executives over extended time periods, to encourage them to stay with the company Østock options – allow executives to purchase stock in the future at a fixed price Øhiring bonuses – compensate for the deferred compensation lost when leaving a former company
  • 22. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 22 Executive Compensation Programs mortgage assistance Supplemental Nonfinancial Compensation Perquisites perks may include paid life insurance club memberships expense accounts free financial, legal and tax counseling company cars supplemental disability insurance interest- free loans supplemental retirement accounts postretirement consulting contracts
  • 23. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 23 Executive Compensation Programs Supplemental Nonfinancial Compensation Perks Ø Golden parachutes protect executives when a merger or hostile takeover occurs by providing severance pay or a guaranteed position. For the history of the golden parachute, see: http://www.businessweek.com/magazine/content/05_50/b3963111.htm Read about the top 10 golden parachute recipients: http://www.time.com/time/specials/packages/completelist/0,29569,1848501,00.html
  • 24. Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins Chapter 11, slide 24 International Compensation Ø base pay: the pay of employees in comparable jobs at home Ø differentials: compensation given to offset higher costs of living abroad Ø incentives: inducements given to encourage employees to accept overseas assignments Ø assistance programs: payment for expenses involved in moving a family abroad and in providing some services overseas HR needs to understand the statutory requirements of each country International compensation packages generally utilize the “balance-sheet approach,” using these four factors: