chapter 11 working with groups John hayes
- 1. Working With Groups Interpersonal Skills 4520210001 Presented By Adi Pramono Book: Interpersonal Skills at Work - John Hayes
- 2. Report Outline EFFORT PART 2 PART 3 PART 4 PART 5 Your Business Name Here SDG Progress Report 2025 02
- 3. Working with groups is a collaborative effort to finish something Definition of working with groups 4520210001 03
- 4. A number of factors can influence the amount of effort group members expend on carrying out the task. Effort knowledge and skills Performance strategies. Factors Your Business Name Here 04 Business Name
- 5. A number of factors can influence the amount of effort group members expend on carrying out the task such as: Task Design Reward System Group Interaction Processes "Catch your reader's eye by highlighting one of your main points in this space." -NameHere Effort 4520210001 05
- 6. TASK DESIGN The design of the task can have an enormous impact on member motivation. Handy (1985) points to the importance of task salience and task clarity. REWARD SYSTEM Organizational reward system may provide motivation to its employee when working as a group. by doing this, it may increase output. But your milage may vary GROUP INTERACTION PROCESSES As groups increase in size, the amount of effort invested by each member tends to decline. this is the main challenge when we're working with a large group. The design of the task can have an enormous impact on member motivation. Handy (1985) points to the importance of task salience and task clarity. Effort
- 7. GROUP COMPOSITION The availability of task-relevant expertise is largely determined by group composition. Unfortunately, all too often the composition of a group is determined by factors such as seniority or personal preference rather than ability or technical expertise. GROUP SIZE Many groups in organisations are larger than they really need to be because additional members are recruited for ‘political reasons’ GROUP INTERACTION PROCESSES t the knowledge and skill of group members can be wasted if the group solicits and weighs contributions in a way that is incongruent with members’ expertise. Several factors will be considered under this heading: group composition, group size and group interaction processes. Group members need to be technically and functionally competent. Knowledge and Skills
- 8. "Raise your level of performance to meet your expectations not lower it" Performance strategies 1 2 4 5 3 AVALIABLITY OF INFORMATION this is used when we evaluate strategies. GROUP INTERACTION PROCESSES more likely to be appropriate when group support performance situation asesment INFOGRAPHICS an organized snapshot of relevant data TIMELINES a visual way to track progress over time REPORT CARDS criteria and grade assessments for transparent reporting 4520210001 Interpersonal Skills John Hayes 08 Performance strategies are often taken for granted and are never questioned. As a result people sometimes work hard to little effect because the way their group has set about its task is not as productive as it might be
- 9. Well, something could affect performance of the group. There are 8 of them. but this three is the most common in Indonesia,. this will wreak havoc on your groups Slipage INVULNERABILITY RATIONALISATION UNANIMITY Members overconfident that the past success will continue in the future Members find rationalisations which explain away evidence that threatens their emerging consensus. Members screen out the possibility of divergent views as soon as the most vocal members are in agreement 4520210001 Interpersonal Skills John Hayes 10 Noun: "a slight or slow steady fall in the amount, value, etc. of something"
- 10. Groups that experience problems with decision making ,are more likely than others to choose an inappropriate strategy in the first place Slippage STEREOTYPING ILLUSION OF MORALITY PRESSURE Members ignore disconfirming data by forming negative stereotypes which discredit the sources of such information. Members believe that right is on their side and tend to be blind to the moral implications of their policy. Members are discouraged from expressing doubts too forcefully. 10 4520210001 Interpersonal Skills John Hayes
- 11. They are also likely to make poor decisions about how the chosen strategy should be implemented. Slippage MINDGUARDS SELF-CENSORSHIP Members protect the group from being exposed to disturbing ideas. Members keep quiet about misgivings and try to minimise their doubts. 10 4520210001 Interpersonal Skills John Hayes
- 12. The amount of knowledge and skill members bring to bear on the task can also be influenced by the quality of group interaction processes. Attention was focused on participation rates, the weighting of member contributions and the benefits of collective learning. Furthermore, the process skills of group members were shown to affect the extent to which task-relevant skills are actually applied to the task. Importance of interaction processes Bullet points help! Bullet points help! Summarize the key points here. KNOWLEDGE AND SKILLS PERFORMANCE STRATEGIES HIGHLIGHT 3 Your Business Name Here SDG Progress Report 2025 11
- 13. Coordinator Shaper Plant Resource investigator Monitor evaluator Implementer Team worker Completer-finisher people will differ in their ability and inclination to play these different roles these are 8 fantastic roles that group should have. Fantastic Eight Your Business Name Here SDG Progress Report 2025 12
- 14. "The way a team plays as a whole determines its success"
- 15. Interpersonal Skills At Work John Hayes 4520210001 If there's correction to this presentation, i am truly sorry Interpersonal Skills