Chapter 5 staffing
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- 2. Definition and Nature of Staffing  Staffing is the process of filling positions/posts in the organization with adequate and qualified personnel.  Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness. 2
- 3. Human Resource Management Process Human Resource Planning Recruitment or Downsizing Selection of Employees Orientation Training and Development Performance Appraisals Safety and Health Compensation and Benefits Competent High-Performing Workers
- 4. The Legal Environment of HRM Affirmative Action Employment Training Retention
- 5. Human Resource Planning Making a Future Assessment Making a Current Assessment Designing a Future Program
- 8. The Effectiveness of Interviews • Prior knowledge about an applicant • Attitude of the interviewer • The order of the interview • Negative information • The first five minutes • The content of the interview • The validity of the interview • Structured versus unstructured interviews
- 10. Employee Orientation Smooth Insider-Outsider Transition Improve Work Performance Minimize Resignations
- 11. Employee Training • Determine strategic goals • Identify essential tasks • Determine critical behaviors • Assess deficiencies in skills, knowledge, and abilities
- 13. Multiperson Graphic Rating Scales Critical Incidents Written Essay BARS Performance Appraisal Methods 360-Degree Appraisal MBO
- 15. Compensation Administration • Knowledge, skills, abilities • Authority and responsibility • Nature of the business • The environment • Geographic location • Performance levels • Seniority • Compensation philosophy
- 17. Compensation & Benefits Program Objectives ď‚— Attract the right people ď‚— Employee incentives ď‚— Retain valued employees ď‚— Maintain competitiveness ď‚— Financial security for employees
- 18. Pay Systems ď‚— Salary ď‚— Hourly wage and daywork ď‚— Piecework system ď‚— Commission plans ď‚— Bonus plans ď‚— Profit-sharing plans ď‚— Gain-sharing plans ď‚— Stock options
- 19. Employee Relations  Good Employee Relations—providing fair and consistent treatment to all employees  Employee relations representatives  Member of the HR department  Ensures that company policies are followed  Advises supervisors and employees on specific employee relations problems  May help develop employee relations policies
- 22. Two Basic Categories of Rewards Non-compensation rewards: Those beneficial factors related to the work situation and well-being of each employee. Provide adequate resources to do the job. Allowing the people control over their own activities. Compensation rewards: Those given in return for acceptable performance or effort. They can include nonfinancial compensation such as recognition and opportunities for growth and promotion.