The document is an English exercise book for learning computer skills. It contains exercises like describing pictures, vocabulary practice, conversations, grammar questions, and problem-solving scenarios. The exercises guide students to learn terms like restart, boot up, virus, and backup as well as how to troubleshoot issues like websites not loading, files not opening, slow internet, and computer crashes. Students practice their English communication skills by performing role plays, discussing problems and solutions with a tutor, and explaining technical steps to fix common computer problems.