Chester, Cassandra Resume
- 1. Over 6 yrs. Management Experience & Over 15 yrs. Customer Service Cassandra J. Chester 603 714-9256 Primary 480 782-1507 or 480 786-5719 Msg. Phone Email: CassandraJChester@Yahoo.com What Previous Clients Say: “Cassie is outstanding at what she does. I would use her service again in a heart beat.” “...an asset to a team environment as well as disciplined to work on her own.” “...is reliable and definitely a go getter. “ “...has a can-do attitude and never gives up until every rock is turned over.” What my Supervisors Say: “...an extremely hard worker and goes above and beyond on all tasks assigned to her.” “...one of the hardest workers I have ever had the pleasure of supervising.” “Cassandra was always willing to go the extra mile, at any time.” Work History 2/2009-Present Friedman Marketing Supervisor • Maintained new systems to allow office to function more efficiently • Managed Payroll with 100% accuracy • Successfully managed every employee daily • Interviewed respondents accurately 100% of the time 11/2008-2/2009 TriStaff Group LAID OFF DUE TO ECONOMY Recruiting Coordinator • Created and Maintained several new systems to allow office to function more efficiently • Successfully staffed every open position within 24 hours, most within 1-4 hours. • Interviewed, Hired and Managed all employees • Employee of the month in 11/2008 and 12/2008 10/2007-11/2008 HCM Staffing LAID OFF DUE TO LACK OF COMPANY FUNDS HR & Recruiting Manager • Interviewed, Hired and Managed all employees • Managed HR and Payroll efficiently • Created and Maintained a recruiting process that made the office run smoothly • Employee of the month in 12/2007, 1/2008, 5/2008, 6/2008 and 7/2008
- 2. 3/2007-10/2007 InPulse Response Group BUSINESS CLOSED Inbound TSR Lead • Over exceeded sales expectations daily • Top seller 7 weeks straight • Successfully dealt with issues, problems and irate customers on a daily basis 11/2006-3/2007 Clear Connection LET GO DO TO PREGNANCY Billing & Dispatch Operator • Successfully Lead 10-30 technicians • Handled any billing problems and correctly immediately avoiding any delay 9/2006-11/2006 Verizon Business LOCATION CLOSED Relay Operator • Top Operator every week the entire time employed by company 3/2005-9/2006 Greek Island Labs Customer Service Manager • Exceeded weekly sales expectations • Successfully dealt with irate customers as needed 1999-2005 Picture People SEASONAL POSITION - LOCATIONS CLOSED Photographer / Sales 2002-2004 Maxim Health Services and Tender Loving Care RELOCATED TO AZ Certified Nurse Assistant 2001-2002 St. Teresa's (Nursing Home) TEMPORARY POSITION Certified Nurse Assistant 1992-2008 Pop Warner VOLUNTEER POSITION Cheer Coordinator / Head Cheer Coach / Asst. Coach/Coordinator / Concessions Accreditations and Certifications Employee of the Month at TriStaff received 11/2008, 12/2008 Employee of the Month at HCM received 12/2007, 1/2008, 5/2008, 6/2008, 7/2008 PWFC Coaching & Safety Certificate received 1999, 2002, 2005, 2008 NH CNA received 2002, not current AZ CNA not current, attended Pima Medical, grad date: July 6,2006 SKILLS: Customer Service (15 Years experience) Management (8 Years experience) Recruiting & HR (3 Year experience) Billing Specialist (3 Year experience) Health Care (4 Years experience) Education Continental Academy, 1999 Med Pro Educational Services, 2000 Pima Medical Institute, 2005
- 3. PWFC, 2000, 2001, 2002, 2003, 2005, 2006, 2008