Cincinnati window shade technology overview
- 1. CINCINNATI WINDOW SHADE TECHNOLOGY OVERVIEW TEAM 5: Alex Rippe, Justin Cline-Bailey, Rodney Phelps INFO 357-01
- 2. Introduction • Family-owned business since 1933 • They install and service everything from manual to high tech shade systems • They sell, service, maintain, and provide warranty services for multiple manufacturers
- 3. Technology History • Their initial intranet was wired as thin net • Upgraded up to 1 GB ethernet and wireless access • Using some cloud based servers, such as Google Calendar.
- 4. Technology in Use • Full T1 supporting a network of 11 PCs, 2 laptops, 2 desktop printers, a shared Fax/copier/printer, drafting plotter, and a digital phone system. • They maintain video and motion sensor security, along with the ability to remote monitor their security camera feeds • They help to maintain two websites
- 5. Physical Layout • Using a full T1 to support digital phone system and data service • Services extend from the CSU/DSU to the front office area • The T1 is extended to the wireless router with a built-in switch. • Services go from the router to a 36 port Gigabit switch
- 6. • Started with Thin net • Currently running a combination of cat5 and cat5e • Potential throughput issues with cat5 cable’s ability to handle the 1 Gigabit Ethernet connection • Cable runs not tagged at switch
- 7. • Their setup uses a Wireless N router with a built-in 4-port switch • Networked with 10/100 or 1 Gigabit Network Cards • The wireless access point is both secured and encrypted
- 8. Networking • Running a P2P network • Using one workstation as a file share and data storage device • Multifunction fax device is shared through that workstation.
- 9. Equipment • Computers: Most work stations contain Power Spec computers. 1 IBM and 1 HP as well. • Printers: Two directly connected printers and a plotter. One printer is a multi-use and is a fax machine as well • Other: Two credit card terminals. Video recording and Security System • Inventory: There is no system in place to track assets (serial numbers or asset tags)
- 10. Software • OS: Most systems are running Windows 7 Pro, 3 are running XP, XP Home, or XP Pro. Some laptops are using Vista • Anti-Virus: Norton 360 • Other: Microsoft Office, Peach Tree, and an industry specific design program • Licensing: All softwares are licensed and recorded • Maintenance: All are set to automatic updates
- 11. File Storage • Employees are given a share of a file server • Server is backed up daily on an external hard drive and then to Iron Mountain weekly • Some information is still stored in paper format
- 12. Email • External email service provided by web host • Google Calendar, synched with Outlook, is used to share calendars with Mason Location
- 13. Security • Physical: Motion sensors and cameras ran through a cellular service • Logical: Microsoft’s built-in firewall. Router software provides a firewall. Data encryption is not being used.
- 14. Network Diagram
- 15. Policies • Currently there are no written information system policies. • This could be an issue with employees not understanding issues related to information systems and security • Potentially leaves the company exposed to loss and or down time
- 16. Merchant’s Concerns • What are the government’s requirements for storage of email and protection of privacy of employee and customer information? • Which side of the firewall should a VPN be placed?
- 17. Recommendations •Cisco recommends placing the VPN on an inbound port of the firewall. •Remove the switch and router and mount it on a shelf or place it in a closet •Label cabling to simplify troubleshooting •Best solution: place router, switch, back up device, power backup, and file server all in one closet
- 18. Recommendations Cont. • Hide the SSID on the wireless access point from public view • Install a mount in the wire closet for the CSU/DSU to remove from the floor • Written policy should be created to give guidance for automation security and acceptable use for technology