Cloud Computing- future framework for e- management of NGO's

International Journal of Advancements in Technology http://ijict.org/ ISSN 0976-4860
Vol 2, No 3 (July 2011) ©IJoAT 400
Cloud Computing-Future Framework for e-management of
NGO's
Harjit Singh Lamba 1
and Gurdev Singh 2
1
Department Of Computer Science, Eternal University,
Baru Sahib, Himachal Pradesh 173101, India
harjit.harjit@gmail.com
2
Department Of Computer Science, Eternal University,
Baru Sahib, Himachal Pradesh 173101, India
singh.gndu@gmail.com
Abstract
Cloud computing is an emerging new computing paradigm for delivering computing
services. This computing approach relies on a number of existing technologies, e.g., the Internet,
virtualization, grid computing, Web services, etc. Cloud Computing aims to provide scalable and
inexpensive on-demand computing infrastructures with good quality of service levels. It
represents a shift away from computing as a product that is purchased, to computing as a service
that is delivered to consumers from the cloud. It helps an organization in saving costs and
creating new business opportunities.This paper provides a framework, Education Cloud for the e-
management of NGO’s. The Education Cloud can transform a nonprofit, or an entire sector of
nonprofits, achieves its mission and creates lasting impact in its communities. This paper also
presents the case study of Kalgidhar trust, Baru Sahib, Himachal Pradesh, NGO which is using
the education as the tool to solve the social issues.
Keywords: Cloud Computing, SaaS, NGO, ERP
1. Introduction
Cloud Computing is more than a technology. It is more than a platform. It is more than
just a hosting provider. It is more than just an application hosted as a service. It is more than
providing storage services on the Internet. It is a combination of all the above. A 'cloud' is an
elastic execution environment of resources involving multiple stakeholders and providing a
metered service at multiple granularities for a specified level of quality (of service). The
definition of cloud computing provided by The National Institute of Standards and Technology
(NIST), as it covers, in our opinion, all the essential aspects of cloud computing:
Cloud computing is a model for enabling convenient, on-demand network access to a shared
pool of configurable computing resources( e.g. networks, servers, storage, applications and
services) that can be rapidly provisioned and released with minimal management effort or service
provider interaction.

Cloud computing employs a service driven business model. Cloud offers services that can
be grouped into the following categories
 Infrastructure as a service (IaaS): Hardware resources (such as storage) and computing power
(CPU and memory) are offered as services to customers. This enables businesses to rent these
resources rather than spending money to buy dedicated servers and networking equipment..
As examples in this category, Amazon1 offers S3 for storage, EC2 for computing power, and
SQS for network communication for small businesses and individual consumers.
 Database as a service (DaaS): A more specialized type of storage is offering database
capability as a service. Examples of service providers are Amazon SimpleDB, Google
BigTable3, Force.com database platform and Microsoft SSDS4. DaaS on the cloud often
adopts a multi-tenant architecture, where the data of many users is kept in the same physical
table.
 Software as a service (SaaS): In this model, software applications are offered as services on
the Internet rather than as software packages to be purchased by individual customers. One of
the pioneering providers in this category is Salesforce.com offering its CRM application as a
service. Other examples include Google web-based office applications (word processors,
spreadsheets, etc.),
 Platform as a service (PaaS): This refers to providing facilities to support the entire
application development lifecycle including design, implementation, debugging, testing,
deployment, operation and support of rich Web applications and services on the Internet.
Most often Internet browsers are used as the development environment. Examples of
platforms in this category are Microsoft Azure Services platform6, Google App Engine7,
Salesforce.com Internet Application Development platform8 and Bungee Connect platform9.
PaaS enables SaaS users to develop add-ons, and also develop standalone Web based
applications, reuse other services and develop collaboratively in a team.
Education is the process of training for developing the mind, character and ability to acquire
knowledge, analyze it and take necessary steps in time, especially by formal schooling, teaching
and training. Thus, the real purpose of education is spread of knowledge as a service to others. A
true teacher should place all learning and all efforts sincerely in the service of humanity without
the thought of financial gain for self. Education becomes very powerful tool to wipe out the
social issues from the society, if implemented with this principle. The NGO’s who are based on
Education can use the Education Cloud, the cloud based framework as defined in next section.
2. Education Cloud
However, cloud computing services could provide many of NGO’s with the opportunity
to continue to take advantage of new developments in IT technologies at affordable costs. Cloud
computing is likely to be an attractive proposition to start-up and small to medium enterprises
and educational establishments. The UK’s National Computing Center (NCC) estimates that
SMEs can reduce the total cost of ownership of technology using hosted solutions [14].
Students in the 21st century have different and vast learning needs which no longer can be
satisfied with traditional teaching and learning methodologies [15] i.e. lecture-based, tutorial
session, use of multimedia contents and etc. It is essential for Universities and schools to adopt
new approach and technology that will better prepare and equip students for current and future

job market needs. Education Cloud will address the role of cloud computing technology to
improve teaching and learning methodology.
Figure 1 Education Cloud
3. Advantages of Education Cloud
The advantages of the Education Cloud to the NGO’s are studied in the non functional,
economic and technological areas.
1. Non-functional Aspects
 Elasticity – It is an essential core feature of cloud systems and circumscribes the
capability of the underlying infrastructure to adapt to changes potentially non
functional requirements like size of data supported by an application, number of
concurrent users etc. Elasticity does allow the dynamic integration and extraction of
physical resources to the infrastructure. Whilst from the application perspective, this
is identical to scaling.
 Reliability – Reliability denotes the capability the capability to ensure constant
operation of the system without disruption. It is considered as main features to exploit
cloud capabilities.
 Quality of Service- Quality of service support is a relevant capability that is essential
in many cases where specific requirements have to be met by the outsourced services

and /or resources. With QoS controls available, cloud providers offer a range of
services and price points that provide more choice to customers and back these
services with service-level agreements (SLAs) that go beyond uptime and mean time
to repair (MTTR) specifications. The result for enterprises is lower-cost IT
infrastructure, applicable to a greater range of application types, obtained by
combining shared platform economics with high levels of performance assurance.
 Availability – Availability of services and data is an essential capability of cloud
systems. It lies in the ability to introduce redundancy for services and data so failures
can be masked transparently. With increasing concurrent access, availability is
particularly achieved through replication of data /services and distributing them across
different resources to achieve load-balancing
2. Economic Aspects
 Cost Reduction - cloud system can adapt to changing consumer behaviour and reduce
cost for infrastructure maintenance and acquisition. Upfront cost to run the system on
the cloud is very lower.
 Pay per use - The capability to build up cost according to the actual consumption of
resources is a relevant feature of cloud systems. Pay per use strongly relates to quality
of service support, where specific requirements to be met by the system and hence to
be paid for can be specified.
 Improved Time to Market – NGO can focus on meeting their objectives instead of
spending time on infrastructure which is not their core competency.
 Going Green- Clouds principally allow reducing the consumption of unused resources
(down-scaling). Users of cloud computing are more likely to significantly reduce the
carbon footprint.
3. Technical Aspects
 Ease of Use - through hiding the complexity of the infrastructure (including
management, configuration etc.) Cloud can make it easier for the user to develop new
applications, as well as reduces the overhead for controlling the system.
 Location independence: services can be accessed independent of the physical location
of the user and the resource.
 Multi-tenancy - is a highly essential issue in cloud systems, where the location of code
and / or data is principally unknown and the same resource may be assigned to
multiple users (potentially at the same time).
 Data Management - As size of data may change at any time, data management
addresses both horizontal and vertical aspects of scalability. User need not worry
about the database backups.
 Programming Enhancements – Developers can focus on the business instead of
worrying about issues like scalability.

Figure 1 Cloud Deployment
4. Kalgidhar Case Study
The Kalgidhar Trust is a multifaceted, not for profit charitable organization working for
cause of promoting quality education, primary health, social welfare & spiritual uplift to
underprivileged/deprived rural masses in far-flung rural areas of North India. Its mission is to
establish permanent peace in the world through the synthesis of value based scientific education
and moral rejuvenation thereby creating good global citizens.
Kalgidhar Trust started unique revolution in the rural education with their Akal Academies.
These academies are affiliated to the Central Board of Secondary Education (CBSE), New Delhi.
These academies have a unique academic center, having comprehensive arrangements for
imparting worldly scientific education in an environment conductive for spiritual evolution.
Currently there are 70 Akal Academies running, spread over northern states of India (Punjab,
North Rajasthan, Uttar Pradesh and Himachal Pradesh). All of these academies are located in the
backward down-trodden rural areas of North India where education facilities, in general are poor
and use of intoxicants is prevalent. For providing the continuity of value based quality education
from kindergarten to post-graduate level, Eternal University was set up in April 2008 at Baru
Sahib. Eternal University is running 6 colleges with 1500 students. The future plan of the
Kalgidhar Trust is to open 500 Akal academies across the rural part of the country and add
another 8 colleges to Eternal University in next five years.
Use of Technology - Kalgidhar Trust does require a technology solution which can help in
running their education centers efficiently. Moreover the solution should be scale with their
aggressive growth. Cost of the technology is critical since Kalgidhar Trust works on low cost
self-sustaining organization model with less of paid Management, more of dedicated volunteers
submitting for whole of life and thus low overheads. The total administration expense of The
Kalgidhar Society is only 2.75 % of its annual expenditure.
Educational establishments continue to seek opportunities to rationalize the way they manage
their resources. Cloud computing technologies have changed the way applications are developed
and used. They are aimed at running applications as services over the internet on a scalable

infrastructure. Educations institutions can take advantage of Education Cloud to provide free or
low cost platform which will help them to adapt new teaching learning in meeting the student’s
diverse needs.
4.1 Uses of Cloud for Kalgidhar Trust
Seeing the growth of the Kalgidhar trust programs, the scalability provided by Education
Cloud is most important benefit to them. By moving from the usual capital upfront investment
model to an operational expense, Education Cloud promises to enable Kalgidhar Trust to
accelerate the development and adoption of innovative solutions. Kalgidhar Trust can take of
advantage of the infrastructure provided by the Education Cloud and focus on building
capabilities need to support their objectives. Kalgidhar Trust can use the Education Cloud for the
following applications:
1. Integration of all the academies over an Education cloud: - Education Cloud will act as
centralized system which connects each academy that make coordination and communication
real time. Education cloud will contain all the latest education systems and e learning
software. The other academies can use these systems from the centralized system which will
reduce the cost of the solution. Moreover, centralized system will have the data of all the
academies which will help management in making valuable business decisions in improving
the quality of education in all the academies.
2. School management System – ERP system which integrates student, teacher, accounts,
library, facilities and administration.
Education ERP
Universities | Colleges | Schools
Parents
Child’s Performance Management
FACULTY
Simplifies Teacher’s Task
Students
Knowledge Center /
Information Access
Management
Insight Driven Decision Making
Alumni / Industry
Placement Platform
Figure 2 Education ERP
3. University management System – ERP like system that integrates and manages admissions,
courses, students, teachers, accounts, facilities, research, library etc. The system will
automate the admission procedure, registration of students, course details, instructor’s details,
assignments, grade sheets and transcripts. Students will be able to download their
transcripts/grade sheets from online portal.
4. Education Portal- Common place where all the education related resources available from
kindergarten to higher studies. This can be used by students, teachers and parents. This can
sub divided into school portal and the university portal.
5. E- learning/ Virtual Classroom - online platform to promote communication, collaboration
and understanding among students, teachers, subject matter experts and Corporate around the
world. This will help the rural areas to get the quality education. It is seen that rural areas

have very less quality teachers compared to urban areas. This will reduce this gap. Moreover,
the students of the rural areas can learn from the experiences of the experts in the industry.
4.2 Business Opportunity
The Kalgidhar Trust is in the education area since 1906. Their strong domain knowledge
combine with the Education Cloud can be revenue generator for the Kalgidhar Trust. The
education Cloud is formed on the concept of software as service. The services from Education
Cloud can be sold to other schools and universities using a multitenant architecture. They just
need to maintain one more application but can provide lot of value to their customers, i.e. other
schools.
5. Conclusion
With help of Education Cloud, the Kalgidhar Trust can focus on the mission of improving
lives. Education Cloud can help them in meeting their aggressive future growth of 500 schools.
Since all the schools are in the rural areas, this will help in eliminating the social evils from the
society. Education Cloud provides cost effective solution in providing the services to support
their goal of quality education. Moreover, Education cloud can help them in generating the
revenue which can be used on their other philanthropic projects. With the help of the virtual
classroom on Education Cloud, the Kalgidhar Trust can start the quality distance education
programs which can even reach students of other nations. This will also help to reduce the gap
between the university and the corporate world which will eventually help students in meeting
their desires of lucrative careers. Other NGO’s can use the Education Cloud to support their
objectives in spreading the education thru rural world which will help in solving the social evils
of the society.
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