Clues for Solving Cloud-Based App Performance
0 likes500 views
The document discusses potential causes ("suspects") of performance issues for cloud-based apps running on AWS: 1) Issues with the development process due to lack of visibility between teams; 2) Performance impacts from routing app services across different AWS regions; 3) Insufficient security visibility as apps integrate new data sources; 4) Limitations of only monitoring the user interface and not overall network traffic. It promotes NETSCOUT solutions for providing comprehensive network visibility across hybrid cloud environments to identify and address the root causes of poor performance.
Clues for Solving Cloud-Based App Performance
- 1. CRACK THE CASE Clues for Solving Cloud-Based App Performance Based on the Intellyx whitepaper Nabbing Performance Suspects in AWS Cloud-Based Apps Through Visibility by Principal Analyst, John English.
- 2. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance2 You don’t have to be an expert performance engineering sleuth to notice when a site or app you are using seems ‘out of breath.’ The delay may cost you a few extra seconds of load time after a click, or it may manifest itself as the endlessly spinning ‘disk of death.’ The causes of these interruptions may seem a mystery, but the results are well known. In a retail setting, users can start to lose enthusiasm and abandon their carts within 2–5 seconds of lag time. For a banking or insurance company, a compromised network can be a board level issue. And if your company uses SaaS or cloud-based software for work, you will definitely experience work delays and missed deadlines due to a procrastinating business system. Companies undergoing a digital transformation increasingly move parts of their applicationsand data to a hybrid IT infrastructure, which includes cloud services like AWS, to gain the benefits of elastic scaling and dynamic flexibility. But that doesn’t address several mysterious performance and security problems. Let’s investigate and find out what clues we can track with greater visibility. Jason “JE” English is Principal Analyst and CMO at Intellyx. Drawing on expertise in designing, marketing and selling enterprise software and services, he is focused on covering how agile collaboration between customers, partners and employees accelerates innovation. ABOUT THE AUTHOR
- 3. A Lack of Appropriate Security Visibility? The UI or Network Response Time? AWS Itself? SUSPECT 3 SUSPECT 4 SUSPECT 2 EXPLORE EXPLORE EXPLORE What are the usual suspects affecting performance of AWS cloud-based apps? The Development Process? SUSPECT 1 EXPLORE NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance3
- 4. The Development Process? SUSPECT 1 New development patterns are emerging, as companies seek to become more responsive to customer demand. The Agile Revolution accelerated development, but also brought fragmentation, especially within large enterprises. Scaling causes uncertainty when semiautonomous teams may provision their own labs and meet business requirements on independent iterative cycles. Getting beyond yesterday’s waterfall approaches and requirement tracking tools leads to newer project approaches and a portfolio of open and proprietary toolsets to support them. This creates borders to visibility between teams, departments and partners as to what is really being promoted to production. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance4 SOLVE THE CASE SUSPECT 3 SUSPECT 1 SUSPECT 4 SUSPECT 1 SUSPECT 2 EXPLORE
- 5. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance5 With the right tools and the right reorganization of IT personnel, DevSecOps teams can deliver high performance and secure application functionality to deliver an exceptional customer experience that is continually improving. Follow the “Roadmap to DevSecOps” and learn how Visibility without Borders™ drives business performance. READ NOW The Development Process? SUSPECT 1 Look for patterns of interdependency at every detected deployment to see if there are upstream or downstream release impacts that can ultimately hamper user experience. Clues to Solve the Case NETSCOUT Expert Tip SUSPECT 3 SUSPECT 4 SUSPECT 2 EXPLORE SUSPECT 1
- 6. AWS Itself? SUSPECT 2 Whether you are running applications entirely on, or, more likely, using them as one part of your hybrid IT strategy, you can’t simply fault the cloud. AWS is taking performance tuning as far as they possibly can, beyond what any company would be able to do by itself, given the massive traffic and storage load they are subject to on a daily basis. Still, the devil is in the details. AWS may host applications and data in different geo regions, which often talk to outside app services and data sources. Since even the fastest fiber can’t carry data faster than light, even data moving within the cloud provider can get held up for large cumulative amounts of time as it is routed around the world. There may be potential for network flow improvement here. 6 SOLVE THE CASE NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance SUSPECT 3 SUSPECT 1 SUSPECT 4 SUSPECT 2 EXPLORE
- 7. Having the same level of visibility in data centers as well as public cloud is key to being confident in the quality of application and network performance and security. But the solution has to provide IT a single pane view of metrics in order to cut time to resolve problems—pin pointing the source and not simply ruling out areas. Learn how this large manufacturing company gained the visibility they needed to operate efficiently before, during and after their critical hybrid cloud deployments. READ NOW Ensure packet-level tracing across a networked transaction, and don’t just settle for round-trip response time as an indicator. Try to break down the ‘stops’ in each transaction as a performance budget and look for variations across sessions. 7 AWS Itself? SUSPECT 2 Clues to Solve the Case NETSCOUT Expert Tip SUSPECT 3 SUSPECT 1 SUSPECT 4 SUSPECT 2 EXPLOREEXPLORE NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance
- 8. A Lack of Appropriate Security Visibility? SUSPECT 3 Many applications do a great job of solving for the “known knowns” of perimeter security: preventing and detecting unauthorized access attempts and DDoS attacks seeking to knock down the front door. But what do you do when the ‘front door’ is potentially renewed and changing as dynamic application instances are added? Every new service integration and API can introduce new data sources to your app, which may execute actions within applications. Add in feeds from 5G networks, mobile and IoT devices, and the attack surface grows exponentially. And what about internal employee misuse of the network? Perfectly authorized users that are responsible for almost half of the world’s data breaches. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance8 SOLVE THE CASE SUSPECT 1 SUSPECT 4 SUSPECT 2 EXPLORE SUSPECT 3
- 9. Leverage NETSCOUT’s Arbor security solutions-which create “smart data” from TCP/IP traffic directly, and profile it against an updated feed of hundreds of known malicious or negligent packet behaviors. NETSCOUT’s customers are supported by a unique threat analysis research infrastructure called ATLAS, as well as NETSCOUT’s ATLAS Security Engineering & Response Team (ASERT), world-class security researchers and analysts. Visit the blog to stay up to date on the latest security news. READ BLOG Enterprises will always need perimeter security from the IaaS provider, with intrusion detection, load balancing and strong authorization controls. But in a hybrid IT model, you also need network level perception of malicious data types and behaviors. For instance, the NETSCOUT Atlas security suite can create “smart data” from TCP/IP traffic directly, and profile it against an updated feed of hundreds of known malicious or negligent packet behaviors. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance9 A Lack of Appropriate Security Visibility? SUSPECT 3 Clues to Solve the Case NETSCOUT Expert Tip SUSPECT 1 SUSPECT 4 SUSPECT 2 EXPLORE SUSPECT 3
- 10. The UI or Network Response Time? SUSPECT 4 APM (application performance management) tools have evolved with the cloud to measure performance at the user interface and even responsiveness at the service composition layer. This would work fine if your entire application was a self-contained island. Even if AWS is hosting most of the application environment, and files and images are served rapidly from a CDN, any significant on going business interest always has some systems of record, apps and data in an on-premises or managed data center, and user sessions will need to share data with external services. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance10 SOLVE THE CASE SUSPECT 3 SUSPECT 1 SUSPECT 2 EXPLORE SUSPECT 4
- 11. In order to assure application performance, DEV OPS teams migrating workloads to AWS need real-time system-level feedback. Armed with this information, DevOps teams optimize the performance of applications that were either refactored or lifted-and-shifted to the cloud, and assured a consistent outstanding customer experience. Read how NETSCOUT’s Application Performance Management for AWS goes beyond traditional north-south traffic views, to now provide deep insights into traffic across AWS. READ NOW Seek comprehensive visibility into the interdependencies and network traffic happening across the network of the entire Hybrid IT environment, in order to track down any culprits that would never appear in a standard APM tool. NETSCOUT Crack the Case: Clues for Solving Cloud-Based App Performance11 The UI or Network Response Time? SUSPECT 4 NETSCOUT Expert Tip Clues to Solve the Case SUSPECT 3 SUSPECT 1 SUSPECT 2 EXPLORE SUSPECT 4
- 12. An Application is an Entire Network How NETSCOUT Can Help You can’t catch a suspect you can’t see. There are already many good solutions for diagnosing integration, performance and security issues on the market for applications that run on cloud-based services like AWS. What the clue performance sleuths often miss is that a modern hybrid IT application actually crosses several organizational borders of responsibility, and its entire network is much broader and amorphous in deployment than its cloud footprint in AWS belies. User expectations for a fast, functional and flexible experience has never been higher. Time to eliminate those borders and shine a light on whole-network visibility. NETSCOUT for AWS enables more informed business decisions by removing the barriers associated with mining high-volume wire data in the AWS cloud. NETSCOUT accomplishes this by enabling real-time analyses of all data traversing the AWS infrastructure and on-premise data centers across large enterprises. Enterprise data hidden within dynamic cloud workloads transforms into timely and valuable insights. Learn more about Hybrid Cloud Visibilty and Monitoring Solutions from NETSCOUT NETSCOUT SYSTEMS, INC.® (NASDAQ: NTCT) delivers multi-purpose, real-time visibility, troubleshooting and protection wherever your technology infrastructure and business applications reside. NETSCOUT Smart Data gives technology and business teams the next- generation level of visibility to see the full range of performance, availability and security risks, earlier and with more precision, to resolve problems faster. That’s why the world’s most demanding government, enterprise and service provider organizations rely on NETSCOUT solutions to assure and protect the digital services which advance our connected world. Visit www.netscout.com or follow @NETSCOUT on Twitter, Facebook, or LinkedIn. © 2019 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, and the NETSCOUT logo are registered trademarks of NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brands and product names and registered and unregistered trademarks are the sole property of their respective owners. CONTACT US