Clyd_&_Co_AXA_Pres_v1
- 1. Technology and Innovations How usage impacts claims handling
- 2. AXA and Clyde & Co Our trusted relationship 30 years working together. 10,000matters in past year. Across 24 offices in 14 countries. Key account client globally. 90 partners working with AXAglobally. Case surgeries Training Seminars Secondments
- 3. Disruptors in Insurance PriceComparison Websites HealthIOT IOT On-Demand Insurance Satellites MobileInternet Transactions& Distribution Drones CyberRisk Insurance TelematicsBased Services 3DModelling SocialBrokers Peer-to-Peer Insurance Blockchain Self-DrivingCars Robotics ArtificialIntelligence SharingEconomy Insurance
- 4. Policy & Claims Management Tools Data & Analytics Peer-to-Peer (“P2P’) Iot / Telematics Auto Health Home Online Distribution direct to consumer The Insurance Tech Landscape
- 5. Disruptors in Insurance PriceComparison Websites HealthIOT IOT On-Demand Insurance Satellites MobileInternet Transactions& Distribution Drones CyberRisk Insurance TelematicsBased Services 3DModelling SocialBrokers Peer-to-Peer Insurance Blockchain Self-DrivingCars Robotics ArtificialIntelligence SharingEconomy Insurance
- 6. Key Themes Early adoption of technology We utilise this to... Mechanise the admin-intensive, time consuming parts of cases that require no‘lawyer-craft’ Provide you with a seamlessservice As largest insurance law firm, we can harness and unlock years of case experience to use for your benefit
- 7. PAST vs. NOW
- 8. Disruptors in Insurance PriceComparison Websites HealthIOT IOT On-Demand Insurance Satellites MobileInternet Transactions& Distribution Drones CyberRisk Insurance TelematicsBased Services 3DModelling SocialBrokers Peer-to-Peer Insurance Blockchain Self-DrivingCars Robotics ArtificialIntelligence SharingEconomy Insurance
- 9. SHORTER TERM LONGERTERM HIGHERIMPACTLOWERIMPACT Disruptors in Insurance
- 10. PAST NOW FUTURE Legal Industry Disruptors Clyde Scope Portal Our secureclientportal used for document storage and accessibility Paper Stacks Automated document discover & predictive coding in place using Relativity Case management systems Integrated Our new case management system that enables our current systems to work seamlessly together and can be integrated withbothclientandclaims systems, providing real time case updates Electronic Court Rooms E-bundles Artificial Intelligence Introduction of document content analysis and machine based learning
- 11. E-disclosure and Predictive Coding Case Study VW Emissions Scandal • Defending Directors and Officers ofVW • Documents – Millions of emails, memos,reports – Multiple servers – Multiple individuals
- 12. E-disclosure and Predictive Coding 10 million documents 5 million documents 500,000 documents 10,000 documents 1 2 3 Started work Downsizing by • De-duplication • Email threading What is relevant? • Predictive coding vs standardelectronic What really matters? (Preparing fortrial) • Searching • Clustering • Categorisation
- 13. 4 New documentsreceived Past Process VS. Present Repeatreview Re-run electronicsearches and Fed intoclusters In the future...
- 14. Opponent Based Strategy & Reporting Analysing data to provide reports and strategyon dealing with claimant lawfirms Report on claimant firm’s exposure, overview of claimant market, file handling behaviours andthus how to build an opposing strategy in response
- 16. Fraud Unit Data matching to identify fraud Traffic light systems to highlight potential fraud Data is washed through software Example
- 17. The Future
- 18. Use of A.I. and Machine Learning in Personal Injury To assess and predict damages Colossus damage evaluation tool Over time becomes more accurate predicting the expected damages range Read medical reports and picks up key information based on parameters you set
- 19. Clyde & Co Innovation Lab +
- 20. Our offices