Co-Designing ALISS
University of Edinburgh Business School: 11.05.17
Stephen Plunkett: ALISS Partnership and Development Manager
Our Co-design history
What we do
ALISS helps people find
and share information
about community
assets, services and
resources that support
health and wellbeing
What we are
A service with digital
‘touch points’ that
supports, enables and
relies upon co-
production involving
‘people’, professions,
communities and
organisations.
The ALISS service
COPE: Create once, publish everywhere!
Co-designing ALISS: In the beginning…..
Collaborative co-design process facilitated by
Snook and Glasgow School of Art involving:
People living with long-term conditions
Providers of information
We knew we had
something…but we
didn’t know exactly
what…
Validation
Co-design helps to validate our
operational approach: can you be
co-produced if you’re not co-
designed?
It helps us evaluate and
understand impact
Dimensions of ALISS ‘Value’
Meet the social or economic needs
of citizens/communities
Improve the quality of their life
experience
Create capacity for
citizens/communities to change in
the future
Make Scotland a ‘’better’ society
Increased knowledge about, and access to,
services
Supports better self management;
prevention
Control of knowledge / information
production; Asset based community
development
Value for money (COPE), reveals ‘hidden’
social capital; responsive commissioning
Co-design enablers
• (Proper) Agile development
• Robust communication,
connectivity and the ‘build
environments’
• Hack’s and ‘expert’ input
• Salutogenesis – promotes
‘agency’
Co-design and coproduction? Yes Please!
A new
National
Service
Directory
Co-design: The hard stuff
• Nothing remains static
• Co-design doesn’t mean that
everything will right; but
probably more right than
wrong!
• The co-design approach can
support improvement and
‘refinement’
Challenges in our co-design process
• Co-design and simplification
• Technical debt and potentially
longer development time
• Prioritisation
• Saying no, and sometimes
yes!
Negotiation
between value
bases
What can you do now?
Sign up as a user on
our Beta site:
https://beta.aliss.org/
Add local resources
and services
Feedback your
experience

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Co-designing ALISS

  • 1. Co-Designing ALISS University of Edinburgh Business School: 11.05.17 Stephen Plunkett: ALISS Partnership and Development Manager
  • 3. What we do ALISS helps people find and share information about community assets, services and resources that support health and wellbeing
  • 4. What we are A service with digital ‘touch points’ that supports, enables and relies upon co- production involving ‘people’, professions, communities and organisations.
  • 6. COPE: Create once, publish everywhere!
  • 7. Co-designing ALISS: In the beginning…..
  • 8. Collaborative co-design process facilitated by Snook and Glasgow School of Art involving: People living with long-term conditions Providers of information We knew we had something…but we didn’t know exactly what…
  • 9. Validation Co-design helps to validate our operational approach: can you be co-produced if you’re not co- designed? It helps us evaluate and understand impact
  • 10. Dimensions of ALISS ‘Value’ Meet the social or economic needs of citizens/communities Improve the quality of their life experience Create capacity for citizens/communities to change in the future Make Scotland a ‘’better’ society Increased knowledge about, and access to, services Supports better self management; prevention Control of knowledge / information production; Asset based community development Value for money (COPE), reveals ‘hidden’ social capital; responsive commissioning
  • 11. Co-design enablers • (Proper) Agile development • Robust communication, connectivity and the ‘build environments’ • Hack’s and ‘expert’ input • Salutogenesis – promotes ‘agency’
  • 12. Co-design and coproduction? Yes Please! A new National Service Directory
  • 13. Co-design: The hard stuff • Nothing remains static • Co-design doesn’t mean that everything will right; but probably more right than wrong! • The co-design approach can support improvement and ‘refinement’
  • 14. Challenges in our co-design process • Co-design and simplification • Technical debt and potentially longer development time • Prioritisation • Saying no, and sometimes yes! Negotiation between value bases
  • 15. What can you do now? Sign up as a user on our Beta site: https://beta.aliss.org/ Add local resources and services Feedback your experience