Collaboration in testing
1 like368 views
The document discusses improving collaboration and communication within testing teams. It proposes creating a knowledge base system, such as a knowledge portal or using mind maps, to address issues like information being scattered across emails and documents. A knowledge base would allow information to be centralized, searchable, and accessible to both onshore and offshore team members. It would help new employees get up to speed more quickly and ensure testing data is organized and reusable.
Collaboration in testing
- 1. Time2test Limited Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 2. Collaboration in Testing 30.01.13 READING TESTER GATHERING This sounds complicated WELCOME “We will examine some key aspects regarding creating knowledge base systems and Mind mapping to improve communications and collaboration” Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 3. AGENDA 1 2 3 4 5 6 Start What we do Problem? Solution Conclusion End Expectation About Time2test Real issues Knowlege Portal Final thought Questions Collaboration About Viresh Doshi Role of Tester Benefits Knowledge Base My Experience Which one? Features installation Mind map Test P lan Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 4. Expectations Testers are expected to deliver Testers are expected to sign off Testing to be done yesterday Testers make the coffee Information overload White with two sugars There are more... How do we achieve this? It‘s time to get smart Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 5. Collaboration My 4 year old daugter! Collaboration Meaning • Let‘s share – what‘s yours is mine and what‘s mine is mine • Cooperation, Contribution to create something useful Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 6. Knowlege Base System – My Definition This is such at 1980s term! 1 It‘s a one stop shop to answer your testing questions Google 2 It‘s a searchable portal ( not a word document) 3 It‘s accessible by the team 4 Its easy to grow and it‘s useful Yey! 5 It‘s a Wiki blog system 6 It‘s owned by the tesing team Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 7. WHAT WE DO Who is Viresh Doshi? Love coffee What do Time2test do? Motivations and interests WE Current Projects DO Offer Selenium Workshops Selenium Bootcamp Onshore and Offshore Test Conultancy Testing services Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 8. The problem Real My Issues experience Problems ? Role of Tester Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 9. Real Issues • information is in emails • information is on the unsorted and unsearchable SharePoint servers • different styles used for documentation • system under test has few formal requirements • distributes teams - onshore/offshore • Information is out of date • new team members are finding it difficult to get upto speed • information overload • we use facebook/twitter/instagram/google Plus to share information outside work but not at work. Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 10. Role of the tester That‘s me and you! • unique - has a 360 view of the company • we talk and communicate with real people • developers are poor business communicators • to deliver projects • now more than just testing • raise defects and improve quality Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 11. My experience • as a test consultant, i get put straight into the deep end • too little information • too much information • out of date information • I have to find key people/ key information sites • I spend lots of time asking questions • Some people are helpful • What would be useful is a KB system • I ensure that information that I learn is made available for all to see • I sell my knowledge back to the business! • Hit the ground running I love this cliche! Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 12. Solution Your Mindmap Overview Benefits Mind Maps Solution Which one? Test Knowledge Plan Test Portal Coverage Features Setup and Install Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 13. Knowlege Portal It‘s time to share and gain some love Create a Knowledge Base Portal • An internal tool used by the testing team and all team members eventually. • Owned by the test team and grown by the testing team Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 14. Benefits Your manager will want to have your babies • Searchable content • Reward your top contributors • The team/company can use • Dynamic content the Knowledge base • New Team members can get • One Stop Testing Shop upto speed quickly • Email team users when new • Reusable content information is added • Can be used to create other systems e.g. user guides, • Monitoring technical guides, trouble • transparent working behaviour shooting guides. Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 15. Which one? Use google and search for a tool Or ask your mate What‘s available on the market? • Types available: blog , wordpress, joomla, Blogspot ,wiki e.t.c • Social Collaboration Tools: MangoApps, Teamsite, IBM Connections, Yammer , Facebook • Advantages and Disadvatages Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 16. Features Too many to list – just do it and then smile • Publish and expose useful • tag content emails • create articles • Champion needed • expose your word documents • Agile deliverables • FAQ section • retrospectives • Test Data repository • pre-planning notes • graphics • post planning notes • text • graphs • Business Logic • Links to Test Environments • Test Reports • RSS feeds from • use categories Hudson/Jenkins • Like content ( internally) Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 17. Installation and Management Technical approach – read a blog • host on a test server • LAMP stack • take backups • Needs to be championed by the test manager • Security - inside the firewall - mask sensitive data Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 18. Mind Map Test Documents Endless possibilites Test Coverage Test Planning • test plan as a mind map • visual one pager view • benefits compared to a document • multitask and share information with team members quickly • use colours to represent pass/fails Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 19. CONCLUSION Salt and Vinegar Crisps Create a knowlege Portal Mine is a pint Test team should own Final Start Small and Grow Thoughts Are you watching the Match this weekend Promote and Evangilise Go down the pub Introduce Mind Maps That‘s the best place to collaborate Are you inspired? Contact Me and find out how I can help Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 20. CONTACT LinkedIn @time2test Coffee Shop Address: Bank, London City Mobile.: 07970 291828 UK local: 0333-577-8463 E-Mail: vireshdoshi@time2test.co.uk Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 21. ? QUESTIONS Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk
- 22. THANK YOU! Time2test Limited – Offshore Test Partner | Training www.time2test.co.uk, vireshdoshi@time2test.co.uk