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 chayan deb
 New Media Design
 2010-12
                    hci research
                    Bangalore
                    March-July 2012
Collaborative Task Assignment on Tabletop Computer
today’s roadmap

Project Initiation, Research,               Connecting
Design Development                          the dots


                                Prototype                Conclusion
motivation

1.   Multi-Touch Table from locally sourced
     materials
2.   Interactive Installation using Gesture
     Recognition
project brief

Study and understand the emerging field
of Natural User Interfaces and design
interactions for probable application for
industrial / enterprise users.
Understanding NUI        Problem Finding




Tabletop Computers   “The Computer is Personal”
direction
                  Tabletop Computers

Commercially Available                 Lesser Explored

      Education
                                   Collaborative work          CSCW
    Entertainment
                                   Office Environment
      Hospitality

 Multi-touch capability           Table-like form factor      FtF / CM
Large screen real estate           Object Recognition      Communication
research plan
Research Question

            Precedent Studies
           Secondary Research
               Interviews

Research Reflections
research question

1.   Explore properties of Tabletop Computer
     to know which property can be leveraged
     upon maximum in an office scenario.
2.   In what office scenarios face-to-face
     collaboration is absolutely necessary?
     What properties of face-to-face
     communication make them so?
precedent studies

1.   Commercial Tabletop Computer
     applications: Sonicspree, The Real Estate Agent
2.   Commercial Project Management
     packages: Microsoft Project
secondary research
1.   Types of tables in collaboration




                           Tables with different sizes have different purpose:

                                                               Meeting Table
                                                          Collaboration Table
                                                               Ambient Table
secondary research
1.   Types of tables in collaboration
2.   Traditional tabletop work practices




                                                        Turn-taking
                                               Orientation of items
                                           Personal & Private Space
secondary research
1.   Types of tables in collaboration
2.   Traditional tabletop work practices
3.   Evolution of Tabletop Computers



                                                                   1992-Now

                               From lab prototypes to real-world applications
                              From single-touch to multi-touch and tangibility
                                 From projection to direct-display technology
secondary research
1.   Types of tables in collaboration
2.   Traditional tabletop work practices
3.   Evolution of Tabletop Computers
4.   Computer-mediated communication vs.
     Face-to-face communication
                                              Reaching consensus
                                                Perception of Task
                                           Perception of colleague
                                               Intent of colleague
interview
         project management
         becomes a way of life         it ultimately comes down to a
                                       meeting !

                                                                                  my point is that if task assignment anyways,
                                                                                  happens in the face-to-face meeting...then
                         almost all collaborative activities at
                                                                                  what is the point iterating it over the
                         some point or other involve face-to-face
                                                                                  network .
                         collaboration

virtual is virtual
                                                        social factors come
                                                        into play                          many tasks are inter-related and
                                                                                           there are lot of dependencies
    among the more conventional project
    management tasks...I think the ones which
    involve collaboration are the ones which                   sense of seriousness
    are most challenging

                                                                                                    if someone means what
                                                                                                    he or she is saying
research reflection
1.   Explore properties of Tabletop Computer to know which
     property can be leveraged upon maximum in an office
     scenario.

                      Multi-touch capability
                     Large screen real estate
                      Table-like form factor
                       Object Recognition
research reflection
2.   In what office scenarios face-to-face collaboration is
     absolutely necessary? What properties of face-to-face
     communication make them so?
             FtF communication is required in places
             which require discussion and planning.
              FtF is effective in disseminating task
              related information and in reaching
                             consensus.

              In FtF communication, the participants
              become aware of each other’s intent.
re-evaluation
                         Tabletop Computers

Commercially Available                          Lesser Explored


       Education
     Entertainment                            Collaborative work           CSCW        Interviews
       Hospitality                            Office Environment                                       Task
                                                                                                    Assignment
  Multi-touch capability                      Table-like form factor      FtF / CM
 Large screen real estate                      Object Recognition      Communication
re-evaluation
The aim of the project is to:

1.   Study Tabletop Computers as an emerging area in Natural
     User Interfaces, understand and build on its distinctive
     properties like its horizontal form factor and multi-touch
     abilities.

2.   Understand advantages of face-to-face communication over
     computer-mediated communication.

3.   Design for a Task Assignment application on the Tabletop
     Computer which could leverage on advantages of FtF
     communication.
idea generation
Collaborative Task Assignment on Tabletop Computer
design goals
1.   To get the best of “meeting table” and “collaboration table”
     on the table meant for task assignment.

2.   To leverage on the “social” benefits of FtF communication
     and “productivity” benefits of CM communication in the
     design for human-human interaction and human-computer
     interaction during task assignment on tabletop computer.

3.   To bring the task assignment activity back on table and help
     users reach consensus on task assignment activities faster.
design considerations
                                         & decisions
1.   Public & Private Information
                                    Division of work surface for personal
                                                       and group activity
                                                                 Release
design considerations
                                         & decisions
1.   Public & Private Information




                                                       Relocate
design considerations
                                         & decisions
1.   Public & Private Information



                                                       Reorient
design considerations
                                         & decisions
1.   Public & Private Information



                                                       Resize
design considerations
                                         & decisions
1.   Public & Private Information
2.   Managing Display Elements


                                    Replicated controls over centralized controls:

                                                           Ease of collaboration
                                                                        Usability
                                                      Usage of screen real-estate
                                                                 User preference
design considerations
                                         & decisions
1.   Public & Private Information
2.   Managing Display Elements
3.   Occlusion

                                       Address right-handed occlusion:

                                                            270o menu
                                                Multi-level sub-menus
design considerations
                                         & decisions
1.   Public & Private Information
2.   Managing Display Elements
3.   Occlusion
4.   Democracy
                                    Address the hierarchy issue in FtF discussion:

                                                      All tasks are independently
                                                             represented as cards
design considerations
                                         & decisions
1.   Public & Private Information
2.   Managing Display Elements
3.   Occlusion
4.   Democracy
5.   Metaphors                        Attempt to make each task cards
                                                   as “full metaphor”
design considerations
                                         & decisions
1.   Public & Private Information
2.   Managing Display Elements
3.   Occlusion
4.   Democracy
5.   Metaphors                      Attempt to retain the feel of working with
     Skeuomorphs
6.
                                               physical documents on a table
hardware




Samsung SUR40 with Microsoft PixelSense
Popularly called Microsoft Surface 2.0
software
    SDK for Microsoft Surface 2.0

    Microsoft Visual Studio 2010


#   C#
prototype
connecting the dots ...
1.   Why Microsoft Surface tabletop computer?
1.   Why Microsoft Surface tabletop computer?
2.   Why Task Assignment?
1.   Why Microsoft Surface tabletop computer?
2.   Why Task Assignment?
3.   Why ‘tasks’ as ‘cards’?
1.   Why Microsoft Surface tabletop computer?
2.   Why Task Assignment?
3.   Why ‘tasks’ as ‘cards’?
4.   Why only 2 login windows on Task Assignment application start-
     up?
1.   Why Microsoft Surface tabletop computer?
2.   Why Task Assignment?
3.   Why ‘tasks’ as ‘cards’?
4.   Why only 2 login windows on Task Assignment application start-up?
5.   Why a specific arrangement of information on task cards?
1.   Why Microsoft Surface tabletop computer?
2.   Why Task Assignment?
3.   Why ‘tasks’ as ‘cards’?
4.   Why only 2 login windows on Task Assignment application start-up?
5.   Why a specific arrangement of information on task cards?
6.   Why task cards are scattered and not arranged?
analysis

1.   Comparative Study
2.   Heuristic Evaluation
conclusion

1.   Can be used as a platform to gauge project
     development.
2.   Learning as a Designer, Researcher and as a
     Person
thank you

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Collaborative Task Assignment on Tabletop Computer

  • 1. [] chayan deb New Media Design 2010-12 hci research Bangalore March-July 2012
  • 3. today’s roadmap Project Initiation, Research, Connecting Design Development the dots Prototype Conclusion
  • 4. motivation 1. Multi-Touch Table from locally sourced materials 2. Interactive Installation using Gesture Recognition
  • 5. project brief Study and understand the emerging field of Natural User Interfaces and design interactions for probable application for industrial / enterprise users.
  • 6. Understanding NUI Problem Finding Tabletop Computers “The Computer is Personal”
  • 7. direction Tabletop Computers Commercially Available Lesser Explored Education Collaborative work CSCW Entertainment Office Environment Hospitality Multi-touch capability Table-like form factor FtF / CM Large screen real estate Object Recognition Communication
  • 8. research plan Research Question Precedent Studies Secondary Research Interviews Research Reflections
  • 9. research question 1. Explore properties of Tabletop Computer to know which property can be leveraged upon maximum in an office scenario. 2. In what office scenarios face-to-face collaboration is absolutely necessary? What properties of face-to-face communication make them so?
  • 10. precedent studies 1. Commercial Tabletop Computer applications: Sonicspree, The Real Estate Agent 2. Commercial Project Management packages: Microsoft Project
  • 11. secondary research 1. Types of tables in collaboration Tables with different sizes have different purpose: Meeting Table Collaboration Table Ambient Table
  • 12. secondary research 1. Types of tables in collaboration 2. Traditional tabletop work practices Turn-taking Orientation of items Personal & Private Space
  • 13. secondary research 1. Types of tables in collaboration 2. Traditional tabletop work practices 3. Evolution of Tabletop Computers 1992-Now From lab prototypes to real-world applications From single-touch to multi-touch and tangibility From projection to direct-display technology
  • 14. secondary research 1. Types of tables in collaboration 2. Traditional tabletop work practices 3. Evolution of Tabletop Computers 4. Computer-mediated communication vs. Face-to-face communication Reaching consensus Perception of Task Perception of colleague Intent of colleague
  • 15. interview project management becomes a way of life it ultimately comes down to a meeting ! my point is that if task assignment anyways, happens in the face-to-face meeting...then almost all collaborative activities at what is the point iterating it over the some point or other involve face-to-face network . collaboration virtual is virtual social factors come into play many tasks are inter-related and there are lot of dependencies among the more conventional project management tasks...I think the ones which involve collaboration are the ones which sense of seriousness are most challenging if someone means what he or she is saying
  • 16. research reflection 1. Explore properties of Tabletop Computer to know which property can be leveraged upon maximum in an office scenario. Multi-touch capability Large screen real estate Table-like form factor Object Recognition
  • 17. research reflection 2. In what office scenarios face-to-face collaboration is absolutely necessary? What properties of face-to-face communication make them so? FtF communication is required in places which require discussion and planning. FtF is effective in disseminating task related information and in reaching consensus. In FtF communication, the participants become aware of each other’s intent.
  • 18. re-evaluation Tabletop Computers Commercially Available Lesser Explored Education Entertainment Collaborative work CSCW Interviews Hospitality Office Environment Task Assignment Multi-touch capability Table-like form factor FtF / CM Large screen real estate Object Recognition Communication
  • 19. re-evaluation The aim of the project is to: 1. Study Tabletop Computers as an emerging area in Natural User Interfaces, understand and build on its distinctive properties like its horizontal form factor and multi-touch abilities. 2. Understand advantages of face-to-face communication over computer-mediated communication. 3. Design for a Task Assignment application on the Tabletop Computer which could leverage on advantages of FtF communication.
  • 22. design goals 1. To get the best of “meeting table” and “collaboration table” on the table meant for task assignment. 2. To leverage on the “social” benefits of FtF communication and “productivity” benefits of CM communication in the design for human-human interaction and human-computer interaction during task assignment on tabletop computer. 3. To bring the task assignment activity back on table and help users reach consensus on task assignment activities faster.
  • 23. design considerations & decisions 1. Public & Private Information Division of work surface for personal and group activity Release
  • 24. design considerations & decisions 1. Public & Private Information Relocate
  • 25. design considerations & decisions 1. Public & Private Information Reorient
  • 26. design considerations & decisions 1. Public & Private Information Resize
  • 27. design considerations & decisions 1. Public & Private Information 2. Managing Display Elements Replicated controls over centralized controls: Ease of collaboration Usability Usage of screen real-estate User preference
  • 28. design considerations & decisions 1. Public & Private Information 2. Managing Display Elements 3. Occlusion Address right-handed occlusion: 270o menu Multi-level sub-menus
  • 29. design considerations & decisions 1. Public & Private Information 2. Managing Display Elements 3. Occlusion 4. Democracy Address the hierarchy issue in FtF discussion: All tasks are independently represented as cards
  • 30. design considerations & decisions 1. Public & Private Information 2. Managing Display Elements 3. Occlusion 4. Democracy 5. Metaphors Attempt to make each task cards as “full metaphor”
  • 31. design considerations & decisions 1. Public & Private Information 2. Managing Display Elements 3. Occlusion 4. Democracy 5. Metaphors Attempt to retain the feel of working with Skeuomorphs 6. physical documents on a table
  • 32. hardware Samsung SUR40 with Microsoft PixelSense Popularly called Microsoft Surface 2.0
  • 33. software SDK for Microsoft Surface 2.0 Microsoft Visual Studio 2010 # C#
  • 36. 1. Why Microsoft Surface tabletop computer?
  • 37. 1. Why Microsoft Surface tabletop computer? 2. Why Task Assignment?
  • 38. 1. Why Microsoft Surface tabletop computer? 2. Why Task Assignment? 3. Why ‘tasks’ as ‘cards’?
  • 39. 1. Why Microsoft Surface tabletop computer? 2. Why Task Assignment? 3. Why ‘tasks’ as ‘cards’? 4. Why only 2 login windows on Task Assignment application start- up?
  • 40. 1. Why Microsoft Surface tabletop computer? 2. Why Task Assignment? 3. Why ‘tasks’ as ‘cards’? 4. Why only 2 login windows on Task Assignment application start-up? 5. Why a specific arrangement of information on task cards?
  • 41. 1. Why Microsoft Surface tabletop computer? 2. Why Task Assignment? 3. Why ‘tasks’ as ‘cards’? 4. Why only 2 login windows on Task Assignment application start-up? 5. Why a specific arrangement of information on task cards? 6. Why task cards are scattered and not arranged?
  • 42. analysis 1. Comparative Study 2. Heuristic Evaluation
  • 43. conclusion 1. Can be used as a platform to gauge project development. 2. Learning as a Designer, Researcher and as a Person