Comcast on demand_remote_manual
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The Comcast Custom 3-Device universal remote control can control a cable box, TV, and one other device such as a VCR or DVD player. It comes pre-programmed but additional devices can be programmed by entering their codes. The remote has options for changing volume controls and locking channel functions to the cable box. The document provides setup instructions and troubleshooting tips.
Comcast on demand_remote_manual
- 1. OVERVIEW The Comcast Custom 3-Device universal remote will control up to three home entertainment devices,including a Cable Box (used by Comcast Systems),a TV, a VCR,anAudioAmplifier or Receiver,a DVD player,or a PVR. The remote control requires installing two (2) newAA batteries (included) and some easy programming to control your devices. For best results,please read and perform all instructions listed here.Also, keep this guide for future reference. INSTALLING BATTERIES 1. Pull back the remote control’s battery cover and remove it. 2. Insert the two (2) supplied AA batteries according to the + and - marks in the battery case. 3. Push the battery cover back into place. 4. Test the unit by pressing any mode key (i.e.,AUX,TV,or Cable). If batteries are inserted correctly, the selected mode key will light. NOTE:When batteries need replacement,the remote control will stop operating.Remove the old batteries and insert new ones within 10 minutes to ensure all of your programming information is restored. FEATURES AND FUNCTIONS Use the remote control’s mode keys (i.e., AUX,TV, or Cable) to control a specific device.When pressed,the selected mode key will light,confirming your choice. Use the other keys to perform desired actions (see the following key chart). NOTE: The selected mode will remain active until you press another mode key. Press AUX,TV,or Cable once to select and control a device. Press Power once to turn on or off the selected home enter- tainment device. Use Setup for all programming sequences. Press All On once to turn on or off all programmed devices in this order: Cable, TV,and AUX.After all devices are on,Cable is the active mode. Press ON DEMAND once to access Comcast’s ON DEMAND menu. In the AUX or TV mode,use the transport keys to control aVCR,PVR,or DVD player.To record a program on aVCR, press REC twice. In the Cable mode,use the keys to control ON DEMAND programs. Use A,B,or C to access interactive program guide functions on your ScientificAtlanta Explorer,PioneerVoya- ger,or Pace Cable Box. Use Lock to restrict viewing of selected programs (Parental Control) on your Motorola (GI or Jerrold) Cable Box. Use PPV to access information on avail- able Pay-Per-View movies and events on your Motorola (GI or Jerrold) Cable Box. UsePage+(orPage-) to page up (or down) through menu screens and the interactive program guide. Use Guide to display the interactive program guide. Use these keys to move the cursor in the inter- active program guide and menu screens. UseOK (Select)toselect menu options,PPV events,and programs from the interactive program guide. Use Info to display current channel and program information. Use Menu to display the Quick Menu (on a Motorola,GI,or Jerrold Cable Box),or to access settings (on a Scientific Atlanta Explorer, PioneerVoyager,or Pace Cable Box). Use Exit to exit the menu or guide. Use Help to access digital cable help. Use Last to recall the last channel or go back one screen in the menu. Use VOL+ (or VOL-) to raise (or lower) the sound volume.Also see ChangingVolume Lock. Press Mute once to turn sound off or on. In the Cable mode, press FAV once to display programmed favorite cable channels. Use CH+ (or CH-) to select the next higher (or lower) channel. When controlling a DVD player,use CH+ (or CH-) to skip forward (or skip reverse) through video. Use the keypad (0 ~ 9) to directly select the channels (e.g.,09 or 031). In the TV mode,use this key to switch the TV’s input to view TV or video programs. In the AUX mode,use this key to switch the VCR,PVR (or DVR),or DVD player to view TV or video.For an audio device,use it to switch to an input source. Use Enter to enter channels on some TV models or information on menu screens. PROGRAMMING DEVICE CONTROL The Comcast Custom 3-Device universal remote control is preprogrammed at the factory to operate the Cable Box supplied by your Comcast system,an RCA TV,and an RCAVCR (in the AUX mode).To con- trol devices other than default brands (excluding the Cable Box),perform the below steps; otherwise skip this section: 1. Turn on a device (e.g.,VCR or DVD Player) and,if applicable, insert media, (e.g.,video cassette or disc). NOTE:Please read steps 2 to 6 completely before proceeding.Highlight or write down the codes and device you wish to program before moving on to step 2. 2. On the remote control,press a device key once (i.e.,AUX or TV). NOTE: Use the AUX key to program control of an Audio Amplifier or Receiver,a DVD Player,a Home- Theater-In-A-Box Device,a PVR (or DVR),or aVCR. 3. Press and hold Setup until the selected mode key blinks twice, then release Setup. 4. Locate the code for your device in Manufacturer’s Codes on the back of this user guide.Brands are listed in alphabetical order with the most popular codes listed first. 5. Enter the first four-digit code for your device.If you perform this procedure correctly,the selected mode key will blink twice. NOTE: If you enter an invalid code,the selected mode key will display one long blink and exit the programming mode. Repeat steps 2 to 5 with a valid code. 6. Aim the remote control at your device and press Power once.The device should turn off.If it does not respond,repeat steps 2 to 6, trying each code listed for your brand until you find one that works.If it still does not work,try Searching ForYour Code. NOTE: If the device does not have a Power key,press the (Play) key. 7. For future reference,write your device code in the appropriate boxes below: AUX Code: Device Type:______________ TV Code: 8. Repeat steps 1 to 7 for another device you want to control. SEARCHING FOR YOUR CODE If your home entertainment device does not respond to the remote control after trying all of the codes listed for your brand,or if your brand is not listed at all, try searching for your code. For example,after trying all of the codes for your TV,you still cannot get the remote control to operate your TV,then: 1. Turn on your TV. 2. On the remote control,press TV once.Then press and hold Setup until the TV key blinks twice,then release Setup. 3. Enter 9 - 9 - 1.The TV key will blink twice. 4. Aim the remote control at the the TV and slowly alternate between pressing Power and TV. Stop when the TV turns off.A working code has been found. NOTE: In the search mode,the remote control will send IR codes from its library to the selected device,starting with the most popular code first. 5. Press Setup once to lock in the code.The TV key will blink twice. 6. To search for the codes of another device,repeat steps 1 to 5,but sub- stitute the AUX key for the auxiliary device you are searching for. CHECKING THE CODES If you have set up the remote control using the Searching ForYour Code procedure,you may need to find out which four-digit code is operating your equipment.Perform the following steps after setting up your devices to find out which four-digit code operates your equipment.For example,to find out which code is operating your TV: 1. Turn on your TV. 2. On the remote control,press TV once.Then press and hold Setup until the TV key blinks twice,then release Setup. 3. Enter 9 - 9 - 0.The TV key will blink twice. 4. To view the code for the first digit, press 1 once. Wait 3 seconds and count the number of times the TV key blinks (e.g.,3 blinks = 3) and write down the number in the left- most TV Code box (at end of this section). NOTE: If a code digit is“0”,the selected mode key will not blink. 5. Repeat step 4 three more times for the remaining digits.Use 2 for the second digit,3 for the third digit, and 4 for the fourth digit.Finish writing down the code in the TV Code boxes (at end of this section). 6. To check another device code, repeat steps 1 to 5,but substitute the AUX key for the auxiliary device you are checking.Write down the codes in the appropriate boxes below: AUX Code: Device Type:______________ TV Code: CHANGING VOLUME LOCK The Comcast Custom 3-Device universal remote control is set at the factory to control the TV volume in all modes. However,you may change theVolume Lock setting to IndividualVolume Unlock to unlock a specific device’s volume con- trols for independent operation in its own mode (e.g.,Audio Receiver volume controls in the AUX mode). Or,if desired,you can perform Global Volume Unlock so that the volume con- trols of all devices can be independently operated in their own modes. Unlocking Volume Control For A Single Device (Individual Volume Unlock): 1. Press a desired mode key where you want volume to be unlocked (e.g.,AUX) and controlled within its own mode. 2. Press and hold Setup until the selected mode key blinks twice, then release Setup. 3. Enter 9 - 9 - 3 and then press VOL- once.The mode key will blink four times confirming unlock. 4. If desired,repeat steps 1 to 3 (of this section) for each device that you want volume to be unlocked. 5. Now,after you select a device that has volume unlocked (e.g.,AUX), pressing VOL+, VOL-,or Mute,will control the device’s volume only in its own mode. Unlocking All Volume Controls (Global Volume Unlock): 1. Press and hold Setup until the selected mode key blinks twice, then release Setup. 2. Enter 9 - 9 - 3 and then press VOL+ once.The mode key will blink four times confirming unlock. 3. Now,volume controls for all devices can be independently controlled in their own modes. Locking Volume Control To TV Mode (Restoring Global Volume Lock To The Default Mode): 1. Press TV once.Then,press and hold Setup until the TV key blinks twice,then release Setup. 2. Enter 9 - 9 - 3 and then press TV once.The mode key will blink twice confirming global lock. 3. Now,when you press VOL+, VOL-, or Mute,the volume of the selected device (e.g.,TV) will be controlled regardless of the mode you have selected. REASSIGNING DEVICE KEYS The Comcast Custom 3-Device universal remote control can be set up to control a second device. For example,to have the unit control a TV,a Cable Box,and second TV,you will need to reassign the unused AUX key to operate the second TV as follows: 1. On the remote control,press AUX once.Then press and hold Setup until the AUX key blinks twice, then release Setup. 2. Enter 9 - 9 - 2.The AUX key will blink twice. 3. Press TV once,then press AUX once. The AUX key will blink twice. 4. The AUX key is now ready to be programmed for your second TV. See Programming Device Control for instructions. PROGRAMMING CHANNEL CONTROL LOCK By default,the remote control’s channel- control capabilities are locked to the Cable Box. The affected keys are 0 ~ 9, CH+,CH-,Enter,and Last. This will guarantee that you do not inadvertently change a channel while in the TV mode.However,you can turn off this feature to allow full access to these keys in the TV and Cable modes. NOTE:This feature does not affect theAUX mode. De-Activating Channel Control Lock 1. On the remote control,press Cable once.Then press and hold Setup until the Cable key blinks twice, then release Setup. 2. Enter 9 - 7 - 3.Press CH- once.The Cable key will blink four times. 3. Now,the remote control will provide TV or cable channel control capabilities while in the TV or Cable mode. Re-Activating Channel Control Lock 1. On the remote control,press Cable once.Then press and hold Setup until the Cable key blinks twice, then release Setup. 2. Enter 9 - 7 - 3.Press CH+ once. The Cable key will blink twice. 3. Now,regardless if you select the TV or Cable mode,only the channel control capability of your cable box will be accessible. TROUBLESHOOTING PROBLEM: A mode key does not blink when you press a key. SOLUTION: Replace the batteries with two (2) newAA batteries. PROBLEM: During programming,a mode key displays one long blink. SOLUTION: An invalid entry has occurred.Check the key to be entered and try programming again. PROBLEM: A mode key blinks when you press a key,but home entertainment component does not respond. SOLUTION: Make sure the remote control is aimed at your home entertainment device and is not farther than 15 feet away. PROBLEM: The remote control does not control home enter- tainment devices or the commands are not work- ing properly. SOLUTION: Try all listed codes for the device brands being set up. Make sure they can be operated with an infrared remote control. PROBLEM: CH+, CH-, and Last do not work for your RCA TV. SOLUTION: Due to RCA design (1983- 1987),only the original remote control will operate these functions. PROBLEM: Changing channels does not work properly. SOLUTION: If original remote control required pressing Enter to change channels,also press Enter on this remote control after entering the channel number. Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Custom 3-Device Universal Remote Control User Guide Comcast OnDemand Mnl M1057 5/14/03 4:41 PM Page 1
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MANUFACTURER’S CODES Setup Codes For Audio Amplifiers Carver 0269 GE 0078 JVC 0331 Linn 0269 Luxman 0165 Magnavox 0269 Marantz 0321,0269 Nakamichi 0321 Philips 0269 PolkAudio 0269 Sansui 0321 Soundesign 0078 Victor 0331 Wards 0078 Yamaha 0354 Setup Codes For Audio Receivers ADC 0531 Aiwa 0158,0189,0405 Bose 1229 Capetronic 0531 Carver 0189 Denon 1104,1360 Harman/Kardon 0110,0189 Integra 0135 JBL 0110 JVC 0074 Kenwood 1313,1027,1570,1569,0027 Linn 0189 MCS 1039 Magnavox 0189,0531 Marantz 1039,0189 Onkyo 0135,0842 Optimus 1023,0531 Panasonic 1518,1039 Philips 0189,1266 Pioneer 1023,0014,0531,1384 PolkAudio 0189 Proscan 1254 Quasar 1039 RCA 1023,1254,0531 Sansui 0189 Sony 0158,1758 Stereophonics 1023 Sunfire 1313 Technics 1308,1309,1518,1039 Victor 0074 Wards 0014,0158,0189 Yamaha 0176,1176 Setup Codes For Cable Boxes ABC 0003,0008,0017 Director 0476 General Instrument 0476,0003,0276 GoldStar 0144 Hamlin 0009 Jerrold 0476,0003,0276,0012 Memorex 0000 Motorola 0476,0276 Panasonic 0000 Paragon 0000 Pioneer 0877,0144,0533,1877 Pulsar 0000 Quasar 0000 Runco 0000 Samsung 0144 ScientificAtlanta 0877,0008,0017,0277,0477,1877 Starcom 0003 Supercable 0276 Tocom 0012 Torx 0003 Toshiba 0000 Zenith 0000 Setup Codes For DVD Players Anam 1913 Apex Digital 0672,0717,0755,0794,0796,0797, 1915 Blaupunkt 0717 Blue Parade 0571 Broksonic 0695 DVD2000 0521 Denon 0490,0634 Emerson 0591 Enterprise 0591 Fisher 0670 GE 0522,0717 GoVideo 0715,0783 Gradiente 0651 Greenhill 0717 Harman/Kardon 0582 Hitachi 0573,0664 Hiteker 0672 IRT 0783 JVC 0558,0623,0867 KLH 0717 Kenwood 0490,0534,0682 Koss 0651 Lasonic 0798 Magnavox 0503,0675,1914 Marantz 0539 Microsoft 0522 Mintek 0717 Mitsubishi 0521 Nesa 0717 Onkyo 0503 Oritron 0651 Panasonic 0490,0632,1490,1907 Philips 0503,0539,0854,1914 Pioneer 0525,0571,0632 PolkAudio 0539 Proscan 0522 Qwestar 0651 RCA 0522,0571,0717,0822,1022,1913 Rotel 0623 Sampo 0698 Samsung 0573,0820,1932 Sansui 0695 Sanyo 0670,0695 Sharp 0630 Shinsonic 0533 Sony 0533,0864,1903,1904 Sylvania 0675,0821 Technics 0490 Theta Digital 0571 Toshiba 0503,0695,1045 Urban Concepts 0503 XBox 0522 Yamaha 0490,0539,0545 Zenith 0503,0591 Setup Codes For Home-Theater- In-A-Box Devices Anam 1913 Apex Digital 1915 Panasonic 1907 Philips 1914 RCA 1913 Samsung 1932 Sony 1903,1904 Setup Codes For PVRs (or DVRs) Panasonic 0616 Philips 0618 ReplayTV 0614,0616 Sonic Blue 0614,0616 Sony 0636 Tivo 0618,0636 Setup Codes For TVs A-Mark 0003 AOC 0030,0003 Admiral 0093,0463 Advent 0761 Adventura 0046 Aiko 0092 Aiwa 0701 Akai 0030,0702 Alaron 0179 Ambassador 0177 AmericaAction 0180 Ampro 0751 Anam 0180 Apex Digital 0748,0765,0767 Archer 0003 Audiovox 0451,0180,0003,0092 Baysonic 0180 Bell & Howell 0154,0016 Bradford 0180 Broksonic 0236,0463,0003 CXC 0180 Candle 0030,0056,0046,0186 Carnivale 0030 Carver 0054 Celebrity 0000 Celera 0765 Changhong 0765 Cineral 0451,0092 Citizen 0060,0030,0056,0046,0092,0186, 0280 Clarion 0180 Concerto 0056 Contec 0180 Craig 0180 Crosley 0054 Crown 0180 Curtis Mathes 0047,0054,0154,0451,0093,0060, 0030,0145,0056,0016,0166,0466, 0702 Daewoo 0451,0092 Denon 0145 Dumont 0017 Dwin 0720,0774 Electroband 0000 Emerson 0154,0236,0463,0180,0282,0178, 0179,0038,0177,0280 Envision 0030 Fisher 0154 Fujitsu 0179,0683,0809 Funai 0180,0179,0171 Futuretech 0180 GE 0047,0051,0451,0282,0178,0021, 0027 Gibralter 0017,0030 GoldStar 0030,0178,0001 Gradiente 0053,0056 Grunpy 0180,0179 Hallmark 0178 Harley Davidson 0179 Harman/Kardon 0054 Harvard 0180 Havermy 0093 Hitachi 0145,0056,0016,0038,0151 IRT 0628 Infinity 0054 Inteq 0017 JBL 0054 JCB 0000 JVC 0463,0053 Janeil 0046 Jensen 0761 KEC 0180 KTV 0180,0030,0280 Kenwood 0030 Kloss 0046 Konka 0628,0632,0638,0703,0707 LG 0056 LXI 0047,0054,0154,0156,0178 Logik 0016 Luxman 0056 MGA 0150,0030,0178 MTC 0060,0030,0056 Magnavox 0054,0030,0179,0186 Majestic 0016 Marantz 0054,0030 Matsushita 0250 Megatron 0178,0145,0003 Memorex 0154,0250,0463,0150,0178,0179, 0016 Mercury 0001 Midland 0047,0017,0051 Minutz 0021 Mitsubishi 0093,0150,0178 Motorola 0093 Multitech 0180 NAD 0156,0178 NEC 0030,0056,0497 NTC 0092 Nikko 0030,0178,0092 Norcent 0748 Onwa 0180 Optimus 0154,0250,0166 Optonica 0093,0165 Orion 0236,0463,0179 Panasonic 0250,0051 Penney 0047,0156,0051,0060,0030,0178, 0021,0003,0027 Philco 0054,0463,0030,0145 Philips 0054 Pilot 0030 Pioneer 0038,0166 Portland 0092 Prima 0761 Princeton 0717 Prism 0051 Proscan 0047 Proton 0178,0003,0466 Pulsar 0017 Quasar 0250,0051,0165 RCA 0047,0038,0090 RadioShack 0047,0154,0165,0180,0030,0178, 0056 Realistic 0154,0165,0180,0030,0178,0056 Runco 0017,0030,0497,0603 SSS 0180 Sampo 0030 Samsung 0060,0030,0178,0056,0702 Sansei 0451 Sansui 0463 Sanyo 0154 Scotch 0178 Scott 0236,0180,0178,0179 Sears 0047,0054,0154,0156,0178,0179, 0056,0171 Semivox 0180 Semp 0156 Sharp 0093,0165 Signature 0016 Simpson 0186 Sony 0000,0111 Soundesign 0180,0178,0179,0186 Spectricon 0003 Squareview 0171 Starlite 0180 Supre-Macy 0046 Supreme 0000 Sylvania 0054,0030,0171 Symphonic 0180,0171 TMK 0178,0056,0177 TNCi 0017 TVS 0463 Tandy 0093 Tatung 0003 Technics 0250,0051 TechnolAce 0179 Techwood 0051,0056,0003 Teknika 0054,0180,0150,0060,0179,0056, 0016,0092,0186 Telefunken 0056,0702 Toshiba 0154,0156,0060 Universal 0027 Vector Research 0030 Victor 0053 Vidikron 0054 Vidtech 0178 Viking 0046 Wards 0054,0165,0030,0178,0021,0179, 0056,0016,0027,0111 Waycon 0156 WhiteWestinghouse 0463 Yamaha 0030 Zenith 0017,0463,0178,0016,0092 Zonda 0003 Setup Codes For VCRs And TV/VCR Combos Admiral 0048,0209 Adventura 0000 Aiwa 0037,0000 American High 0035 Asha 0240 Audiovox 0037 Beaumark 0240 Bell & Howell 0104 Broksonic 0184,0121,0209,0479,1479 Calix 0037 Canon 0035 Carver 0081 Citizen 0037,1278 Craig 0037,0047,0240 Curtis Mathes 0060,0035,0162,0760,1035 Cybernex 0240 Daewoo 0045,1278 Denon 0042 Dynatech 0000 Electrohome 0037 Electrophonic 0037 Emerex 0032 Emerson 0037,0184,0000,0121,0043,0209, 0479,1278,1479 Fisher 0047,0104 Fuji 0035 Funai 0000 GE 0060,0035,0240,0760,0807,1035, 1060 Garrard 0000 GoVideo 0432 GoldStar 0037,1237 Gradiente 0000 HI-Q 0047 Harley Davidson 0000 Harman/Kardon 0081 Hitachi 0000,0042 Hughes Net.Sys. 0042 JVC 0067 KEC 0037 Kenwood 0067 Kodak 0035,0037 LXI 0037 Lloyd’s 0000 MEI 0035 MGA 0240,0043 MGN Technology 0240 MTC 0240,0000 Magnasonic 1278 Magnavox 0035,0039,0081,0000,1781 Magnin 0240 Marantz 0035,0081 Marta 0037 Matsushita 0035,0162 Memorex 0035,0162,0037,0048,0039,0047, 0240,0000,0104,0209,0479,1237 Minolta 0042 Mitsubishi 0067,0043,0807 Motorola 0035,0048 Multitech 0000 NEC 0104,0067 Nikko 0037 Noblex 0240 Olympus 0035 Optimus 0162,0037,0048,0104,0432 Orion 0184,0209,0479,1479 Panasonic 0035,0162,0225,0616,1035 Penney 0035,0037,0240,0042,1035,1237 Pentax 0042 Philco 0035,0209,0479 Philips 0035,0081,0618 Pilot 0037 Pioneer 0067 PolkAudio 0081 Profitronic 0240 Proscan 0060,0760,1060 Pulsar 0039 Quasar 0035,0162,1035 RCA 0060,0240,0042,0760,0807,1035, 1060 RadioShack 0000 Radix 0037 Randex 0037 Realistic 0035,0037,0048,0047,0000,0104 ReplayTV 0614,0616 Runco 0039 STS 0042 Samsung 0240,0045 Sanky 0048,0039 Sansui 0000,0067,0209,0479,1479 Sanyo 0047,0240,0104 Scott 0184,0045,0121,0043 Sears 0035,0037,0047,0000,0042,0104, 1237 Semp 0045 Sharp 0048,0807,0848 Shogun 0240 Sonic Blue 0614,0616 Sony 0035,0032,0000,0636,1232 Sylvania 0035,0081,0000,0043,1781 Symphonic 0000 TMK 0240 Teac 0000 Technics 0035,0162 Teknika 0035,0037,0000 Thomas 0000 Tivo 0618,0636 Toshiba 0045,0043,0845 Totevision 0037,0240 Unitech 0240 Vector 0045 Video Concepts 0045 Videomagic 0037 Videosonic 0240 Villain 0000 Wards 0060,0035,0048,0047,0081,0240, 0000,0042,0760 WhiteWestinghouse 0209,1278 XR-1000 0035,0000 Zenith 0039,0000,0209,0479,1479 ADDITIONAL INFORMATION The Comcast Custom 3-Device remote control does not have any user service- able parts.Opening the case,except for the battery cover,may cause permanent damage to your remote control. No part of this publication may be repro- duced,transmitted,transcribed,stored in any retrieval system,or translated to any language,in any form or by any means, electronic,mechanical,magnetic,optical, manual,or otherwise,without the prior written permission of Comcast,Inc.. The stylized Comcast logo is a registered trademark in the US Patent and Trademark Office.All other product or service names are the property of their respective owners.Copyright Comcast, Inc.,2003. M1057 05/03 Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Fold Comcast OnDemand Mnl M1057 5/14/03 4:41 PM Page 2