communicate.pdf
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The document discusses effective communication strategies to enhance skills, highlighting the significance of verbal, written, and non-verbal communication. Key strategies include active listening, simplifying messages, considering the audience's mindset, and minimizing distractions during interactions. Additional tips for online communication emphasize the importance of clarity, recapping details, and acknowledging messages.
communicate.pdf
- 1. Effective communication Words and other methods Mona Quenawy M.D Ain Shams University
- 2. Possibility • improving communication skills is not difficult • Some simple strategies could be helpful.
- 3. Significance ❑ Great communication skills make the difference between connected, agile teams, and teams who fail to collaborate, stay aligned, and achieve common goals
- 4. effective strategies to improve your communication skills Effective strategies to achieve best communication • effective strategies to improve your communication skills
- 5. 1- verbal communication • A-oral communication: Thoughts are shared through speech. Examples include presentations, one-on-one meetings, and virtual calls. • B-written communication: Thoughts and ideas are shared via the written word. This can be with emails, hand-written notes, or signage.
- 6. Nonverbal communication • Non-verbal communication: facial expressions, tone of voice, body language, and gestures. • Active listening: When someone is listening actively, they might ask questions to understand the information better, but refrain from focusing on their response so much that they fail to hear the speaker. • Contextual communication: Information is shared with mutual, potentially unspoken, understandings of various factors such as interpersonal relationships and the environment.
- 7. Active listening • actively listen to them at the same time. They can accept input – both and non- verbal – while also expressing their thoughts and opinions in an inclusive way • It means having the conversation that your audience wants to have
- 8. Active listening • How to be a better active listener • the beauty of active listening, could be translated into • . One of the main challenges to active listening is the preoccupation with a response. Rethink how to add value • . Most of us value responses that help us think through our own ideas, that clarify our assumptions or point out possible blind spots. We often don’t need a listener to be brilliant or impress us with their own data. Instead, we may value most how they helped us sharpen our thoughts. • Paraphrase without judgment • If you find yourself preoccupied with responding, try changing the focus of your response. Instead of aiming to add your own thoughts, task yourself with giving a summary that withholds your opinion or judgment.
- 9. •Golden rules that improve communication skills 1- Be simple The best messages are often simple. There’s no value in delivering any kind of communication, whether written, verbal, formal, or casual, if the message doesn’t come across clearly. Communicating concisely — while maintaining interest and including everything your team needs to know — is a high-level communication skill.
- 10. 2-Prioritize the audience mindset Keep your audience in mind Your audience will naturally be more interested and engaged when you tailor your communications to their interests..
- 11. 3- Don’t use 10 words when one will do Remember, you already know what you’re going to say, but they’re hearing it for the first time. Keep it simple Even the most engaged and committed audience will eventually get bored. Keeping your message simple and concise will make it easier to understand and retain.
- 12. 4-Consider the best method to deliver your message • If the information you’re conveying isn’t urgent, consider sending an email or a memo. This is especially important when communicating expectations. • Written communication will give your audience more time to review it, think it over, and follow up with questions. It will also give them a handy record to refer back to This Photo by Unknown Author is licensed under CC BY
- 13. 5-Share ideas • . Get them involved • Leverage face-to-face communication when possible • Communicating face-to-face adds multiple layers of information to an exchange, whether between two people or two hundred.
- 14. 6-Pick audience interest • Read non-verbal cues • There are various types of nonverbal-cues. Yawns, fidgeting, and looking around the room are usually clear signs that your audience is thinking about something other than what you’re trying to convey. If you notice this, don’t take it personally. Try asking them to share what’s on their mind, recap previous points they may have missed, or adjourn for a later time. • 9. Minimize distractions • If you’re chatting with someone (or a group) face-to-face, keep distractions at bay by leaving unnecessary electronic devices out of the space. Keep the attendance limited to just those who need to be there, and avoid scheduling at a time when people are likely to focus on something else (like just before the end of the day or right before lunch).
- 15. 7-use Body language • Make eye contact • few metrics provide as much feedback as eye contact. • Ask for feed back . This Photo by Unknown Author is licensed under CC BY-SA-NC
- 16. 8-Be relevant • to keep audiences engaged when you speak • To keep listeners engaged, especially in virtual meetings, you should carefully curate content for relevance. Ask yourself: How does this information affect my audience? How may it help them with their work? Is this level of detail helpful to understand my main message? • If you have no clear answers to these questions, consider cutting the content
- 17. Online communication • How to improve online communication: • 1. Stick to a time limit • . Keep the meetings short and to the point, and be especially vigilant about minimizing (potentially) marathon Q&A sessions. • If needed, follow up through asynchronous communication methods to protect everyone's time. • 2. Be mindful of the other person • Generally, the person presenting is the only one who can give the meeting their full attention. Especially when working from home, assume that participants have multiple demands for their attention and structure the content accordingly
- 18. Be clear • Recap important details • A lot of nonverbal and interpersonal cues can be lost over a digital connection. Ensure understanding by recapping the key points. You can either do a quick review in an online meeting or a brief summary at the end of a lengthy email. • 4. Don’t forget to respond • Be sure to respond to each communication with a quick acknowledgment, even if it’s an informal one. Although you may have received the message, it’s likely that the person on the other end will have no way of knowing unless you let them know. A couple words or even a “like” will usually do the trick.
- 19. Refine • extra tips to sharpen your communication skills • In general, if you’re looking to strengthen your communication skills, the following tips will help you succeed no matter the situation you find yourself in (or the audience you find yourself with): • Be approachable. . • Be patient. . • Be self-aware. Check for understanding. Don’t be afraid to invite feedback or ask questions to ensure that everyone’s on the same page. • Switch out the messenger. Allow other team members or leaders to develop their communication skills by empowering them to lead discussions and meetings.
- 20. Sum up • concise summary, perhaps clarifying the speaker’s initial language. • Bonus points for repeating sticky language that the speaker recognizes as their own (“so you were frustrated with the project because the deadline was an uncomfortable high?”) • Ask questions that help speakers think • The next step from paraphrasing is to ask questions that move the needle. Much like the way a coach listens, these questions push speakers to go deeper into their own thinking, to clarify their expression or consider possible concerns. You can play devil’s advocate by pointing out inconsistencies or language that seems unclear. All of these are true gifts to a speaker and help you stay focused on listening. This Photo by Unknown Author is licensed under CC BY-SA
- 21. Reference Nicolas Gattig 18 effective strategies to improve your communication skills By Nicolas Gattig April 27, 2023 - 18 MIN READ
- 22. Thank you This Photo by Unknown Author is licensed under CC BY-NC-ND