Communicating For Continuous Improvement: What Is Clean Language?
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Clean language is a precision inquiry methodology aimed at enhancing communication in complex situations. It leverages personal metaphors to facilitate understanding, emotional shifts, and relationship building. Key applications include coaching and feedback mechanisms in various professional contexts.
Communicating For Continuous Improvement: What Is Clean Language?
- 1. Revealing Minds With Clean Language Judy Rees
- 2. Clean Language “If you are in the business of communication and continuous improvement, Clean Language is a no- brainer.” Simon Coles, Amphora
- 4. © JUDY REES 2018 David Udall Change Rollercoaster
- 5. Clean Language • A precision enquiry methodology • Optimised for difficult human stuff in complex situations • Devised by David Grove (1958 – 2008)
- 6. “Clean Language” is not: • Not swearing! • The software language “Clean” • Speaking clearly • but it does help effective communication • The NLP concept of the same name
- 7. Six Ways To Use Clean Language 1. Harvest known information 2. Explore unknown knowns 3. Shift emotional states 4. Motivate to change 5. Give and get good feedback 6. Enhance relationships
- 8. The 3 Essentials Of Clean Language © JUDY REES 2018
- 9. The 3 Essentials Of Clean Language © JUDY REES 2018
- 10. Metaphor • One kind of thing in terms of another • Native language of the unconscious mind • Found in all cultures and languages • Six per minute in English • Not only in language: “the stuff of thought”
- 11. Metaphor “Love is like a bottle of gin… but a bottle of gin is not like love.” The Magnetic Fields
- 12. Clean Language and Metaphor • In many change approaches, the coach/facilitator supplies the metaphor • In others, the coach/facilitator actively seeks or cultivates shared metaphors • In Clean Language, individuals’ own unique metaphors are nurtured, shared and explored
- 13. When you are working at your best, you are like… what? From Caitlin Walker, From Contempt To Curiosity
- 14. 2 Lazy Jedi Questions • What kind of X? • Is there anything else about X?
- 15. Activity/Demo • When you are working at your best, you are like… what? • Starter question only • What kind of X? • Is there anything else about X? • Use these as often as you like, in any order, about anything the person said
- 16. Application Examples • Antarctica team • Liverpool John Moore’s University • Paediatric consultant • Agile coaches • Retrospectives • “Beyond the bubble” communication …and many others
- 17. Some Clean-Based Coaching Models • Framework for Change • Symbolic Modelling Lite • Penny Tompkins and James Lawley • The Five-Minute Coach • Lynne Cooper and Mariette Castellino • One-Minute Motivator • Marian Way
- 18. And when all of that, what would you like to have happen next? Questions? What have you learned and how will you use it?
- 19. Possible Next Steps • Metaphor Mastery recorded course • http://bit.ly/metmastery2 • Your Clean Language Questions Answered • Free e-book • http://bit.ly/clqaebook
- 20. Contact Judy Rees judy@judyrees.co.uk +447979 495509 @judyrees