communication and technology
- 1. BUSINESS COMMUNICATION AND THE TECHNOLOGY CONTEXT Rahila Khan Lecturer English GGPC Quetta Cantt
- 3. E-Mail - (Electronic Mail) Send mail electronically via the Internet Requires an account on a mail server and supporting software on your PC The username and password will allow you to access your account All e-mail programs allow you to Send, Compose, Reply, and Forward mail
- 4. Obtaining an E-mail Account You will need an e-mail server (post office) in order to send and receive e-mail. You can obtain an account in school You can pay for an account through an ISP such as AOL You can get free accounts: www.hotmail.com www.yahoo.com www.gmail.com
- 5. Privacy and Terms of Agreemen t E-mail is less private than US mail If you need privacy, send a letter Every mail server has terms that you must agree to No copyright infringements No harassing or stalking No junk mail or spamming No intentional sending of viruses
- 6. The Mail Folders Inbox – new messages as well as messages that have been read Outbox – messages not yet sent Sent items – messages that have been sent (moved here from outbox) Deleted items – messages deleted from any folder Custom folders – additional folders created by the user
- 7. An E-mail Address Every e-mail address is unique and cons ists of two parts, a user name and a host computer The @ sign is required The host computer can be omitted if you are logged onto the same network or hos t computer
- 8. Additional E-mail Capabilities Address Book Contains the e-mail addresses of frequent contacts Enables you to enter an alias; e.g., “Bob” instead of the complete address Distribution List A set of e-mail addresses stored under one name Ideal for your professor to e-mail the class
- 10. Other Communication Techn olohies Voice Mail Groupware CD-DROM databases Teleconferences Faxes
- 11. Voicemail is a voice message that a caller leaves when the person called is absent or is taken up with another conversation. The voicemail feature acts in a way similar to the old answering machine, but with the main difference that instead of the voice message being stored on your answering machine, it is stored on the service provider's server, in a space reserved for the user called a mailbox. VOICE MAIL
- 12. GROUPWARE Groupware is a class of computer programs that enables individuals to collaborate on projects with a common goal from geographically dispersed locations through shared Internet interfaces as a mea ns to communicate within the group.
- 13. CDROM DATABASES CD-ROM (Compact Disc, read-only-memory) is an a daptation of the CD that is designed to store computer data in the form of text and graphics, as well as hi-fi stereo sound. The original data format standard was defined by Philips and Sony in the 1983 Yellow Book.
- 14. TELECONFERENCES A teleconference or the live exchange and mass articulatio n of information among sever al persons and machines rem ote from one another but link ed by a telecommunications s ystem. Terms such as audio c onferencing, telephone confer encing and phone conferencin g are also sometimes used to refer to teleconferencing.
- 15. FAXES Fax (short for facsimile), som etimes called telecopying or t elefax (the latter short for tele facsimile), is the telephonic tr ansmission of scanned printe d material (both text and ima ges), normally to a telephone number connected to a printer or other output device.