Communications solution
- 1. Communications Solution PRESENTED BY: RICHARDSON COMMUNICATIONS AND CONSULTING, INC.
- 2. Solutions Team Rachel McNeese Josh Cook - Service Coordinator Bobby Baggett - Project Manager
- 3. YOU HAVE TO KNOW WHERE YOU ARE… Creation of the inventory is the first and most important step in the process to develop a comprehensive IT solution for our clients. This is critical in providing solutions that bring cost optimization to the table along with business continuity and disaster recovery solutions. We thoroughly and with great attention to detail, analyze all invoicing and customer service records until each service and its respective cost is accounted for and catalogued by location. Through this process, these are the services currently identified with all (number of locations / Customer name ) locations: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
- 4. TO KNOW WHERE YOU ARE GOING... RCC has found that (Customer name) is currently processing XX separate invoices every month between XX carriers. With the inventory of services for (Customer name) now complete, RCC and our team of experts brought together a solution that will: 1. Optimize monthly communication expenditures 2. Upgrade, optimize and protect services and user experience 3. Consolidate and streamline billing 4. Create business continuity and unify corporate wide communications
- 5. AND, HOW TO GET THERE… •Align o Processes and needs •Collaborate o Needs o Responsibilities o Expectations o Timeline •Compress and Prioritize o Compress timelines where possible o Prioritize events for efficiency •Coordinate and Educate o Coordinate service and equipment deployment o Coordinate training/education for end users o Carrier Support/Trouble shooting •Review o Ensure invoice reflects -Proper services -Expected costs
- 6. GOALS With every project, RCC works with our client, as well as our team of experts, to construct a list of business initiatives and current pain points. These initiatives represent the goal of our mission; to alleviate the pain points and drive towards attaining your long and short term business needs while protecting your services. Billing Consolidation Many times we enter situations where clients are processing dozens of bills every month, investing great amounts of man hours and resources. Many clients are unaware of what they're spending or the services they're receiving. Bill consolidation simplifies monthly spend and via the RCC White Glove offering tracking costs and inventory are quick. Business needs assessment RCC's IT services inventory provides an in-depth view into the very core of what drives the client's day-to-day communications and connectivity. We are able to identify gaps and overlaps in services, determine areas of strengths and weaknesses, and gain a comprehensive picture of their network infrastructure.
- 7. GOALS Optimize Costs RCC is able to access over 90 service providers from which to locate the best solutions for our clients. This allows us to secure multiple solutions, offering our clients options to met they initiatives. We leverage the service providers to return competitive pricing, while supplying increased network services.
- 8. BENEFITS SUMMARY ANALYSIS RCC has been nationally recognized by carriers for our ability to manage customer migrations to hosted solutions. Based upon our discovery with ( CUSTOMER NAME ), we recommend a solution that will maximize current spend. Below represents information located during our discovery as well as benefits of our recommendations. (EXAMPLE) ADD PAGES IF NEEDED. 1. Reduce billing from 67 invoices to 5 2. SAVINGS Monthly $37,339.93; Annual $448,079.16; Term $1,344,237.40 3. Increased bandwidth at corporate and Databank by 20X 4. Maximizing current spend to include 5. PCI Compliance 6. Protect members and business against fraud
- 9. EXAMPLE / Current spend comparison
- 10. EXAMPLE / Total solution pricing
- 11. WHY RCC? BACKGROUND We are Experts At: -CSR and invoice analysis - you have to know what you have before you can determine what you need -Hardware telephony migration to the cloud - 10 years experience -LNP management - 16 years experience -White Glove implementation and program management -Solution selling through Business Continuity - BC in access, network, site and people recovery