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COMPANY PROFILE
Amazon.com, Inc.
REFERENCE CODE: 2B52E1D8-E964-4D7F-8B1B-
C48DBC97815F
PUBLICATION DATE: 23 Sep 2019
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Amazon.com, Inc.
TABLE OF CONTENTS
Amazon.com, Inc.
© MarketLine
Page 2
TABLE OF CONTENTS
Company Overview
...............................................................................................
......... 3
Key Facts
...............................................................................................
.......................... 3
Business Description
...............................................................................................
...... 4
History
...............................................................................................
.............................. 6
Key Employees
...............................................................................................
............ 100
Key Employee Biographies
.......................................................................................101
Major Products & Services
........................................................................................106
SWOT Analysis
...............................................................................................
............ 110
Top Competitors
...............................................................................................
.......... 114
Company View
...............................................................................................
............. 115
Locations And Subsidiaries
......................................................................................119
Amazon.com, Inc.
Company Overview
Amazon.com, Inc.
© MarketLine
Page 3
Company Overview
COMPANY OVERVIEW
Amazon.com, Inc. (Amazon or 'the company') is a retailer that
offers its products through online and
physical stores. The company offers a range of merchandise,
including books, apparel, electronics, home
and garden tools, toys and baby games, sports and outdoor
products, automotive and industrial products
and other general merchandise products. It also provides
services that includes web services, order
fulfillment, publishing, advertising and co-branded credit cards
services. The company manufactures and
sells electronic devices, including Kindle e-readers, Fire tablets,
Fire televisions (TVs) and Echo. Amazon
markets its products through its website, www.amazon.com.
Amazon also operates through various
international websites. It has business presence across North
America, Europe and Asia-Pacific. The
company is headquartered in Seattle, Washington, the US.
The company reported revenues of (US Dollars) US$232,887
million for the fiscal year ended December
2018 (FY2018), an increase of 30.9% over FY2017. In FY2018,
the company’s operating margin was
5.3%, compared to an operating margin of 2.3% in FY2017. In
FY2018, the company recorded a net
margin of 4.3%, compared to a net margin of 1.7% in FY2017.
The company reported revenues of US$63,404.0 million for the
second quarter ended June 2019, an
increase of 6.2% over the previous quarter.
Key Facts
KEY FACTS
Head Office Amazon.com, Inc.
410 Terry Avenue North
Seattle
Washington
Seattle
Washington
USA
Phone 1 206 2661000
Fax
Web Address www.amazon.com
Revenue / turnover (USD Mn) 232,887.0
Financial Year End December
Employees 647,500
NASDAQ Ticker AMZN
Amazon.com, Inc.
Business Description
Amazon.com, Inc.
© MarketLine
Page 4
Business Description
BUSINESS DESCRIPTION
Amazon.com, Inc. (Amazon or 'the company') is an online
retailer. The company offers a range of
products and services through its physical stores and e-
commerce site, amazon.com. . The company
offers a range of merchandise, including books, apparel, home
and garden tools, toys and baby games,
sports and outdoor products, automotive and industrial products
and other general merchandise products.
It also sells electronic devices, such as Fire tablets, Kindle e-
readers, Echo devices and Fire TVs.
Moreover, it offers a membership program called Amazon
Prime, which provides customers unlimited free
shipping option on over 100 million items, access to unlimited
streaming of thousands of movies and TV
episodes, and other benefits. The company also provides
advertising services and order fulfillment
services to its consumers.
The company operates through three business segments: North
America, International and Amazon Web
Services (AWS).
The North America segment focuses on retail sales of consumer
products (including from sellers) and
handles subscriptions through North America-focused online
and physical stores. This segment also
includes export sales generated from the online stores. In
FY2018, the North America segment reported
revenue of US$141,366million, which accounted for 60.7% of
the company's revenue.
The International segment includes the retail sales of consumer
products (including from sellers) and
subscriptions from internationally focused online stores. This
segment also includes export sales from
international online stores (including export sales from their
respective sites to customers in the US,
Canada and Mexico), but excludes export sales from North
American online stores. In FY2018, the
International segment reported revenue of US$65,866 million,
which accounted for 28.3% of the
company's revenue.
The Amazon Web Services (AWS) segment includes global
sales of compute, storage, database, and
other AWS service offerings for start-ups, enterprises,
government agencies, and academic institutions. In
FY2018, the AWS segment reported revenue of US$25,655
million, which accounted for 11% of the
company's revenue.
Amazon serves four primary customer sets: consumers, sellers,
developers and enterprises, and content
creators. The company also develops and produces media
content. Amazon fulfills customer orders
through its fulfillment centers and delivery networks that it
operates in North America and other foreign
countries; co-sourced and outsourced arrangements in certain
countries; and digital delivery. Amazon
serves sellers by offering programs that enable them to sell their
products on their websites and also on
Amazon's websites. The company earns fixed fees, per-unit
activity fees and interest on such
transactions. The company serves developers and enterprises
through AWS, which provides a broad set
of global compute, storage, database, and other service
offerings. Amazon serves content creators such
as authors and independent publishers through Kindle Direct
Publishing, an online platform that allows
independent authors and publishers to select a royalty option
and make their books available in the
Kindle Store. The company also offers its own publishing arm,
Amazon Publishing. It also offers programs
that allow authors, musicians, filmmakers, application
developers, and others to publish and sell content.
Amazon.com, Inc.
Business Description
Amazon.com, Inc.
© MarketLine
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Geographically, the company classifies its operations into five
regions: the US, Germany, Japan, the UK,
and Rest of the World. In FY2018, the US accounted for 68.8%
of the company's revenue, followed by
Germany (8.5%), the UK (6.2%), Japan (5.9%), and Rest of the
World (10.5%).
Amazon.com, Inc.
History
Amazon.com, Inc.
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History
HISTORY
Contracts/Agreements
Year: 2019
In January, the company and Walmart collaborated to fight new
Indian E-Commerce rules.
New Products/Services
Year: 2019
In January, the company introduced local restaurant delivery
service in Nashville city in Tennessee, the
US.
Corporate Changes/Expansions
Year: 2019
In January, the company opened a distribution center in Sao
Paulo, Brazil.
Contracts/Agreements
Year: 2019
In January, the company partnered with Sexy Hair to distribute
Sexy Hair products on Amazon.com.
New Products/Services
Year: 2019
In January, the company introduced new products and tools
under its Key by Amazon offering for Prime
members in the US.
New Products/Services
Year: 2019
In January, the company's Amazon Web Services launched
WorkLink, to access the intranet without a
VPN.
Acquisitions/Mergers/Takeovers
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
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Year: 2019
In January, Amazon acquired CloudEndure, an Israeli disaster
recovery startup, for around US$200
million.
Contracts/Agreements
Year: 2019
In January, the company partnered with KFC India to provide
users with an option to order food using
Alexa.
Plans/Strategy
Year: 2019
In January, the company announced its plan to start its own
delivery network.
Acquisitions/Mergers/Takeovers
Year: 2019
In February, Amazon agreed to acquire Eero, a developer of
internet routers.
Plans/Strategy
Year: 2019
In February, Amazon.com and GM announced its plan to invest
in electric vehicle maker Rivian.
Contracts/Agreements
Year: 2019
In January, the company's subsidiary, Amazon Web Services
and Bsquare entered into an agreement to
accelerate Internet of Things adoption.
New Products/Services
Year: 2019
In February, Amazon announced to launch UPI payments in
India to accelerate adoption of merchant
payments.
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
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Plans/Strategy
Year: 2019
In February, Amazon announced its plans to launch Amazon Go
store in London, the UK.
Contracts/Agreements
Year: 2019
In February, Amazon and Western Union entered into a
partnership agreement to launch a new payment
options.
Contracts/Agreements
Year: 2019
In February, Amazon and Xperiel entered into a collaboration
agreement to enhance fan engagement
through seamless prizing for augmented reality.
Contracts/Agreements
Year: 2019
In January, Amazon and Chamberlain Group partnered to
provide secure In-Garage delivery service.
New Products/Services
Year: 2019
In March, Amazon, Berkshire Hathaway, and JPMorgan Chase
partnered to launch a Health Care
Venture, Haven.
Plans/Strategy
Year: 2019
In February, Amazon announced its plans to deliver the
customers' packages carbon neutral.
Contracts/Agreements
Year: 2019
In March, the company medical product line, Choice extended
their service partnership with One Drop.
Amazon.com, Inc.
History
Amazon.com, Inc.
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Others
Year: 2019
In April, the company invested US$35 million in its Indian food
retail business that will act as a seller of
groceries and other packaged food products to local ecommerce
marketplace.
Acquisitions/Mergers/Takeovers
Year: 2019
In April, Amazon acquired the mesh Wi-Fi router company Eero
for US$97 million.
Acquisitions/Mergers/Takeovers
Year: 2019
In April, Amazon acquired Boulder, Colorado-based warehouse
robotics startup Canvas Technology.
Contracts/Agreements
Year: 2019
In April, the company extended their partnership with retail
company Casino Group in France
Acquisitions/Mergers/Takeovers
Year: 2019
In April, Amazon acquired warehouse robotics startup Canvas
Technology.
New Products/Services
Year: 2019
In April, Amazon introduced the US Prime members one-day
shipping.
Contracts/Agreements
Year: 2019
In May, the company collaborated with Synchronoss to utilize
its Digital Experience Platform that will help
enable mobile operators to offer Amazon’s digital services.
Contracts/Agreements
Amazon.com, Inc.
History
Amazon.com, Inc.
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Page 10
Year: 2019
In June, Amazon partnered with Tata Sky to offer video
streaming to Tata Sky customers.
Acquisitions/Mergers/Takeovers
Year: 2019
In May, the company agreed to acquire Sizmek’s Ad server and
its dynamic creative optimization tool.
Corporate Changes/Expansions
Year: 2019
In April, Amazon invested US$28 billion in its India unit,
Amazon Seller Services.
Plans/Strategy
Year: 2019
In June, the company announced its plans to invest in Ninjacart,
a business-to-business agricultural
marketing platform.
New Products/Services
Year: 2019
In June, Amazon launched a free in-store pick-up service in the
US called, Counter to collect packages
from the customers.
New Products/Services
Year: 2019
In July, Amazon introduced business prime service in the UK to
make easier and convenient purchases
to the customers.
Stake Sale
Year: 2019
In July, Amazon.com announced the sale of minority stake
Deliveroo, a UK-based food delivery firm by
Amazon.com NV Investment Holdings from CMA.
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
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Contracts/Agreements
Year: 2019
In July, the company subsidiary, Amazon Web Services signed
an agreement with Unissant to become a
Select Consulting Partner Public Sector in the AWS Partner
Network.
Contracts/Agreements
Year: 2019
In July, an Amazon-based in tax haven Luxembourg secured
contracts, worth GBP22 million, from
HMRC.
Plans/Strategy
Year: 2019
In July, Amazon.com announced its plans to open two new Ohio
fulfillment centers, one in Akron and the
other in Rossford.
Contracts/Agreements
Year: 2019
In July, Amazon selected BlueToad as its launch partner for its
new voice technology offered through its
Amazon Polly service.
Corporate Changes/Expansions
Year: 2019
In July, the company announced its plans to open a new
fulfillment centre in Pittsburgh, Pennsylvania in
the US.
Others
Year: 2019
In August, Amazon added Garmin Fenix 6X Sapphire feature to
its website.
Corporate Changes/Expansions
Year: 2019
Amazon.com, Inc.
History
Amazon.com, Inc.
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In August, Amazon.com opened its two Amazon Go stores in
New York City and San Francisco, the US.
Contracts/Agreements
Year: 2019
In August, Amazon.com and the Pittsburgh Health Data
Alliance entered into a partnership to use
machine learning to advance healthcare innovation.
Contracts/Agreements
Year: 2019
In August, Amazon partnered with AutoGrid for AWS to bring
artificial intelligence-powered distributed
energy management to AutoGrid's energy-industry customers.
Plans/Strategy
Year: 2019
In August, Amazon's AWS announced its plans to set up a cloud
infrastructure in Israel based on local
data centers.
Corporate Changes/Expansions
Year: 2019
In August, Amazon announced to open a new fulfillment center
in Utah, the US.
Plans/Strategy
Year: 2019
In August, Amazon announced its plan to expand Portland Tech
Hub to create new high tech jobs.
Corporate Changes/Expansions
Year: 2019
In August, the company announced its campus in Hyderabad,
Telangana, India.
Corporate Changes/Expansions
Year: 2019
Amazon.com, Inc.
History
Amazon.com, Inc.
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In August, Amazon.com announced the expansion of its delivery
network in Chennai, Tamil Nadu.
Corporate Changes/Expansions
Year: 2019
In August, Amazon opened its delivery operations in Lamar
Corridor, Austin, Texas, the US.
Contracts/Agreements
Year: 2019
In August, the company's AWS and NASA collaborated with
KBR for fully autonomous vehicles utilizing
reinforcement learning, an advanced machine learning
technique.
Contracts/Agreements
Year: 2019
In August, Amazon.com NV Investment Holdings, an affiliate
of Amazon, signed a new strategic
agreement with Cargojet to provide Air-Transportation
Services.
Acquisitions/Mergers/Takeovers
Year: 2019
In August, Amazon opened a 4-star store at Westlake Avenue,
Seattle, Washington, the US.
Corporate Changes/Expansions
Year: 2019
In August, the company opened a 4-star store at Westlake
Avenue, Seattle, Washington, the US.
Corporate Changes/Expansions
Year: 2019
In August, Amazon partnered with the Jungle Scout, a software
tool for product research related to third-
party business, to expand the Amazon Marketplace Appstore.
Acquisitions/Mergers/Takeovers
Year: 2019
Amazon.com, Inc.
History
Amazon.com, Inc.
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In August, Amazon acquired 15% stake in YES Network, an
American pay television regional sports
network.
Contracts/Agreements
Year: 2019
In September, the company collaborated with Global Retailers
and TV Brands to sell next generation of
Fire TV edition devices in Europe and North America.
Divestiture
Year: 2019
In September, Amazon.com announced the opening of a new
delivery station in Goodyear, Arizona, the
US.
New Products/Services
Year: 2019
In September, Amazon introduced the new Prime subscription
service in Brazil.
Contracts/Agreements
Year: 2019
In September, Amazon and Morrisons entered into an agreement
to expand delivery services in the UK.
Corporate Changes/Expansions
Year: 2019
In September, the company has launched its local delivery
service in Israel.
New Products/Services
Year: 2019
In September, the company has introduced its PayCode service
and Cash services in the US.
New Products/Services
Year: 2019
Amazon.com, Inc.
History
Amazon.com, Inc.
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In September, Amazon announced a new initiative enabling
Alexa to play with Cortana, Einstein Voice
and other artificial intelligence powered assistants.
New Products/Services
Year: 2019
In September, Amazon Prime introduced new features for
thursday night football for NFL Fans around the
globe to customize the streaming experience.
New Products/Services
Year: 2019
In September, Amazon launched all-new Echo, Echo Flex, Echo
Dot with clock, and Echo Show 8
devices.
New Products/Services
Year: 2019
In September, Amazon launched the new Echo Frames smart
glasses and Echo Loop smart ring.
New Products/Services
Year: 2019
In September, Amazon launched Amazon Care, an app allows
video calls and text chats with doctors and
nurses to improve the healthcare of employees.
New Products/Services
Year: 2019
In September, Amazon launched the new eero mesh WiFi
system to offer simple, reliable WiFi for
streaming, gaming, and working from home.
Corporate Changes/Expansions
Year: 2019
In September, the company announced the opening of a Brick-
And-Mortar stores to improve
convenience.
Corporate Changes/Expansions
Amazon.com, Inc.
History
Amazon.com, Inc.
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Year: 2019
In September, Amazon.com opened its new operations in Israel.
New Products/Services
Year: 2019
In September, the company introduced a new Alexa API, to
simplify custom voice commands for Alexa.
New Products/Services
Year: 2019
In September, Amazon in partnership with Discovery launched a
new streaming video app, Food Network
Kitchen.
New Products/Services
Year: 2019
In September, Amazon launched the new Echo Earbuds with
Bose noise-cancellation technology.
Acquisitions/Mergers/Takeovers
Year: 2019
In September, the company acquired a US-based cloud startup,
INLT.
Plans/Strategy
Year: 2019
In September, Amazon announced the plans to open first CT
store in Sono Collection.
New Products/Services
Year: 2019
In September, Amazon launched Amazon Sidewalk, a new
wireless network system.
Acquisitions/Mergers/Takeovers
Year: 2018
Amazon.com, Inc.
History
Amazon.com, Inc.
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In January, Amazon acquired Sqrrl Data Inc., a Massachusetts-
based cybersecurity software company.
New Products/Services
Year: 2018
In January, Apple launched the new HomePod smart speaker,
that uses Siri voice assistant, taking on
Google, Amazon.
Corporate Changes/Expansions
Year: 2018
In January, Amazon opened its new Head Quarter building, The
Spheres, in Seattle, the US.
Contracts/Agreements
Year: 2018
In January, Westpac partnered with company for voice
technology through its Alexa Skill.
Corporate Changes/Expansions
Year: 2018
In January, the company opened the new store, Amazon Go, in
downtown Seattle, the US.
Plans/Strategy
Year: 2018
In January, the company plans to release a software
development kit, the Virtual Dash Button Service,
that makes easy to implement virtual versions of Amazon Dash
Buttons for brands.
Contracts/Agreements
Year: 2018
In January, Bonitasoft partnered with Amazon Web Services
(AWS) to operate the Bonita platform with
AWS cloud technology.
Contracts/Agreements
Year: 2018
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
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In January, Polk Audio launched its voice-controlled sound bar,
Polk Command Bar with Amazon Alexa
Voice Service built-in.
Patent Grant
Year: 2018
In January, Amazon received a patent from the US Patent and
Trademark Office for a digital mirror for the
customers to virtually try on clothes with different backgrounds.
Contracts/Agreements
Year: 2018
In February, the company partnered with Bank of America
Merrill Lynch to expand its lendtech
programme for small businesses that sell on company’s
websites.
New Product Approvals
Year: 2018
In February, the company launched the new AR (Augmented
Reality) feature for its Android users.
Acquisitions/Mergers/Takeovers
Year: 2018
In February, Amazon agreed to acquire a connected-doorbell
startup, Ring Inc, for a value at US$1
billion.
Corporate Changes/Expansions
Year: 2018
In February, the company introduced its Prime Music service in
India.
New Products/Services
Year: 2018
In February, the company plans to introduce Fulfillment By
Amazon (FBA) services in Australia to support
local businesses store and to sell their goods to customers
through FBA program.
New Products/Services
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
Page 19
Year: 2018
In February, Amazon launched the new foldable Holy Stone
HS160 Shadow FPV RC Drone with HD
camera.
Plans/Strategy
Year: 2018
In March, Amazon plans to stop sale of its Nest smart home
products through marketplace.
New Products/Services
Year: 2018
In February, the company launched Fulfillment By Amazon
(FBA) services in Australia.
New Products/Services
Year: 2018
In February, the company launched its Prime Music service in
India.
Contracts/Agreements
Year: 2018
In February, the company entered into an agreement to acquire
Ring for more than US$1 billion.
Corporate Changes/Expansions
Year: 2018
In February, the company introduced delivery business for
merchants in Australia.
Others
Year: 2018
In March, the company's Amazon Cash is available within its
Now Prepay retail distribution network.
New Products/Services
Year: 2018
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
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In March, the company signed a deal to open its platforms up to
Vietnamese exports.
New Products/Services
Year: 2018
In March, the company announced the launch of JuvaLips.
Corporate Changes/Expansions
Year: 2018
In March, Amazon expanded its presence to Australia for
Northland retailers and suppliers.
Product Recall
Year: 2018
In March, the company plans to recall around 260,000 portable
chargers that posses a fire and burn risk.
Contracts/Agreements
Year: 2018
In March, Amazon and JPMorgan partnered to create a new
current-account-like product.
Plans/Strategy
Year: 2018
In March, Amazon.com plans to open its new fulfillment centre
in St Peters, Missouri, the US.
Patent Grant
Year: 2018
In March, the company was issued a new patent from the US
Patent and Trademark Office to deliver
drone that can respond to human gestures.
Contracts/Agreements
Year: 2018
In March, Amazon and Swiss Post entered into a contract to
simplify transfer of merchandise across the
Amazon.com, Inc.
History
Amazon.com, Inc.
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Swiss border.
Contracts/Agreements
Year: 2018
In March, the company and Kohl's partnered that drives foot
traffic.
Contracts/Agreements
Year: 2018
In April, the company and St. Jude Children's Research Hospital
partnered for the fight against childhood
cancer through a new service, Alexa Donations.
Contracts/Agreements
Year: 2018
In March, Amazon entered into a distribution agreement with
Casino Group for Amazon’s high-speed
delivery service.
Plans/Strategy
Year: 2018
In April, the company plans to open a distribution center in
Monroe County, New York, the US.
New Products/Services
Year: 2018
In April, AWS launched a new Amazon S3 storage class,
Amazon Simple Storage Service (Amazon S3)
One Zone-Infrequent Access (Z-IA).
New Products/Services
Year: 2018
In April, the company plans to launch one up HomePod to its
Echo product portfolio, supporting for music
automation.
Corporate Changes/Expansions
Year: 2018
Amazon.com, Inc.
History
Amazon.com, Inc.
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In April, Amazon plans to open a new facility in North Las
Vegas, Nevada, the US.
Acquisitions/Mergers/Takeovers
Year: 2018
In April, Amazon acquired Ring, a manufacturer of security
cameras and internet-connected doorbells,
worth US$1 Billion.
Acquisitions/Mergers/Takeovers
Year: 2018
In April, the company acquired Ring Video Doorbell to work
together to reduce crime in neighborhood.
Contracts/Agreements
Year: 2018
In April, the company entered into a partnership with Best Buy
to offer New Fire TV Edition Smart TVs in
the US and Canada.
Plans/Strategy
Year: 2018
In April, Cox Automotive announced its plans to move its
infrastructure to company's Amazon Web
Services.
Patent Grant
Year: 2018
In April, Amazon secured a patent for a system that tracks and
identifies Bitcoin users and to feed their
details to law enforcement agencies.
Corporate Changes/Expansions
Year: 2018
In April, Amazon Web Servers launched its blockchain template
for Ethereum and Hyperledger fabric.
New Products/Services
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
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Year: 2018
In April, Amazon introduced a new service, Amazon Key, that
enables in-home delivery and keyless
guest access to its customers.
Corporate Changes/Expansions
Year: 2018
In April, the company introduced its product, Echo Spot in
Canada.
New Products/Services
Year: 2018
In April, Amazon launched a new music automation feature to
Amazon Alexa’s Routines.
Contracts/Agreements
Year: 2018
In April, the company and Whole Foods Market together
introduced a free two-hour delivery service of
natural and organic products from Whole Foods Market through
Prime Now in Denver, Sacramento and
San Diego, in California, the US.
New Products/Services
Year: 2018
In April, the company introduced the new international
shopping experience in its Amazon Shopping app,
for Thailand customers to browse and shop eligible items that
would be shipped from the US.
New Products/Services
Year: 2018
In May, Amazon introduced Prime Book Box, a services for
kids whi are avid readers.
Contracts/Agreements
Year: 2018
In May, Amazon and Synchrony, a consumer financial services
firm, partnered to introduce voice
commands for Amazon's Alexa, to provide customers with
services through Amazon.com store card.
Amazon.com, Inc.
History
Amazon.com, Inc.
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Contracts/Agreements
Year: 2018
In April, Amazon and Volvo partnered to provide delivery of
packages into customers’ cars in the US.
Contracts/Agreements
Year: 2018
In May, Verizon's Oath selected Amazon's AWS as its preferred
public cloud provider to expand its use of
AWS to migrate legacy workloads and to build new cloud-based
applications.
Corporate Changes/Expansions
Year: 2018
In May, the company announced its plan to opne a fulfilment
centre in Sydney, Australia.
Contracts/Agreements
Year: 2018
In June, the company along with AliExpress, eBay and Rakuten-
France entered into an agreement with
the European Commission to combat the list of dangerous
products on Europe’s online shopping sites.
Acquisitions/Mergers/Takeovers
Year: 2018
In June, the company agreed to acquire PillPack, an online
pharmacy.
Plans/Strategy
Year: 2018
In July, Amazon announced its plans to open a new fulfillment
center in Thornton, Coloardo, the US.
Contracts/Agreements
Year: 2018
In May, Amazon and Lennar partnered and opened interactive
Amazon Experience Centers in selected
Lennar model homes all over the US.
Amazon.com, Inc.
History
Amazon.com, Inc.
© MarketLine
Page 25
Contracts/Agreements
Year: 2018
In May, the company entered into a partnership with Sears Auto
Centers, to make tire purchases and
installations easier and more convenient for customers.
Contracts/Agreements
Year: 2018
In July, Amazon and Major League Baseball (MLB) entered into
a partnership to provide real time data-
driven insights on live games using machine learning and AI.
Contracts/Agreements
Year: 2018
In July, the company and Hyundai Motor planned to open a
virtual showroom on Amazon platform.
Contracts/Agreements
Year: 2018
In May, Amazon and NASA together formed outposts in France
for the development of air traffic control
systems specifically for drones.
Contracts/Agreements
Year: 2018
In July, the company collabrated with SSC Napoli football club
to introduce an integrated ‘brandstore’ on
the company's Amazon digital retail platform.
New Products/Services
Year: 2018
In July, Amazon Video announces new TV shows and movies
for August 2018.
Contracts/Agreements
Year: 2018
In July, Amazon in partnership with Whole Foods Market
launched a delivery of natural and organic
Amazon.com, Inc.
History
Amazon.com, Inc.
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products from Whole Foods Market through Prime.
Corporate Changes/Expansions
Year: 2018
In July, Amazon announced to open fulfillment centre in
Caledon, Canada.
Corporate Changes/Expansions
Year: 2018
In September, the company opened a new Research and
Development centre in Barcelona, Spain.
New Products/Services
Year: 2018
In February, NAS Insurance Services introduced Momentum, an
insurance product for online sellers like
Amazon.
New Products/Services
Year: 2018
In August, Amazon launched Merch by Amazon service in the
UK and Germany.
Contracts/Agreements
Year: 2018
In June, the company and RedAwning Group paired up to
introduce RedAwning Smart Concierge.
New Products/Services
Year: 2018
In August, the company and Whole Foods Market launched the
grocery pickup services in Virginia Beach
and Sacramento, California.
Corporate Changes/Expansions
Year: 2018
In June, Amazon opened its second Oklahoma fulfillment center
in Tulsa.
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Contracts/Agreements
Year: 2018
In August, Amazon Web Services and DXC Technology signed
a multi-year contract to form DXC - AWS
Integrated Practice, to advance IT services and deepen client
migrations to AWS.
New Products/Services
Year: 2018
In August, Amazon Web Services announced the availability
ofAmazon Aurora Serverless.
New Products/Services
Year: 2018
In August, the company launched the basket bargains service.
Plans/Strategy
Year: 2018
In August, the company planned to open its customer service
center in Colombia.
Corporate Changes/Expansions
Year: 2018
In August, the company planned to launch an insurance price
comparison site in the UK.
New Products/Services
Year: 2018
In August, Xiaomi launched the Mi A2 in India, via Amazon
and Mi.com online platforms.
New Products/Services
Year: 2018
In August, Amazon introduced Avalara TrustFile on its Amazon
Marketplace Appstore.
Plans/Strategy
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Year: 2018
In August, Amazon plans to open a customer service center in
Colombia.
Corporate Changes/Expansions
Year: 2018
In August, the company to launch its new delivery service
center in Austin, Texas.
Corporate Changes/Expansions
Year: 2018
In August, the company announced to open a new Amazon Go
store in downtown Seattle, Washington,
the US.
Contracts/Agreements
Year: 2018
In August, Amazon expanded its Tire Purchase and Installation
Program with Sears Auto Center to
provide full-service tire installation for customers.
New Products/Services
Year: 2018
In August, the company introduced its Prime membership for
CAD 7.99 per month in Canada.
Corporate Changes/Expansions
Year: 2018
In August, Amazon planned to open a new package delivery
center in Ladson, the US.
New Products/Services
Year: 2018
In August, the company launched Prime Book Box, a
subscription children book service, to all U.S. Prime
members.
Plans/Strategy
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Year: 2018
In August, the company planned to launch a video service for
its Fire TV streaming users.
Plans/Strategy
Year: 2018
In August, the company to sell snacks, sweets, and wines online
in Mexico.
Plans/Strategy
Year: 2018
In August, the company planned to acquire a minority stake in
Spencer’s Retail.
Corporate Changes/Expansions
Year: 2018
In August, the company launched fashion and sports stores in
Brazilian marketplace.
Acquisitions/Mergers/Takeovers
Year: 2018
In September, the company and Samara Capital planned to buy
supermarket chain More from Aditya
Birla Group (ABRL).
New Products/Services
Year: 2018
In August, Amazon Music introduced new voice commands for
Alexa.
New Products/Services
Year: 2018
In September, Amazon.in introduced a link for a Hindi option
on its e-commerce portal for users.
Contracts/Agreements
Year: 2018
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In April, Amazon partnered with Best Buy to sell smart TVs
through Amazon's Fire TV operating system.
New Products/Services
Year: 2018
In September, the company introduced the All-New Fire HD 8
Kids Edition.
Contracts/Agreements
Year: 2018
In September, Amazon entered into a partnership with Drybar,
to release of Life Itself.
Plans/Strategy
Year: 2018
In September, the company planned to open Amazon Go, its
checkout-free grocery store, in New York,
the U.S.
New Products/Services
Year: 2018
In September, Amazon and Whole Foods launched delivery of
natural and organic products from Whole
Foods Market through Prime Now in Charlotte, Las Vegas,
Memphis, Nashville, New Orleans, Oklahoma
City, Phoenix, Raleigh, Seattle, Tucson, New York City, Los
Angeles and Dallas/Ft. Worth.
New Products/Services
Year: 2018
In September, Amazon launched two new product categories to
expand its offering in Australia.
New Products/Services
Year: 2018
In September, Amazon launched Amazon Charts, a weekly
bestseller list which shares the most read and
sold books across all formats each week in Canada.
Contracts/Agreements
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Year: 2018
In September, Amazon partnered with Good Housekeeping and
Mall of America to launch the GH Lab
Store.
New Products/Services
Year: 2018
In September, Amazon.com introduced its own-brand
activewear label, Aurique.
New Products/Services
Year: 2018
In September, Amazon launched Amazon Storefronts, a new
online store for customers to shop
exclusively from U.S. small and medium-sized businesses
selling on Amazon.
Contracts/Agreements
Year: 2018
In September, the company collaborated with Snap to test
Snapchat camera to search products on
Amazon.com.
New Products/Services
Year: 2018
In September, Amazon launched Ring Stick Up Cam, a home
security cameras.
New Products/Services
Year: 2018
In September, the company launched Alexa-powered products to
advance smart home capabilities.
Financing Agreements
Year: 2018
In September, the company announced its plan to invest US$951
million, with Amazon Web Services and
its e-commerce services, in Indonesia over 10 years.
Contracts/Agreements
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Year: 2018
In September, Amazon partnered with Subaru to create a custom
co-branded landing page featuring its
new three-row large SUV, Ascent, and Amazon products
together.
New Products/Services
Year: 2018
In September, the company introduced its AWS Storage
Gateway hardware appliances such as Amazon
Simple Storage Service, Amazon Elastic Block Store, and
Amazon Glacier.
Contracts/Agreements
Year: 2018
In September, Amazon and Audi partnered to equip Amazon
Alexa powered dashboard in Audi vehicles.
Contracts/Agreements
Year: 2018
In September, the company and Audi partnered to equip
Amazon Alexa powered dashboard in Audi
vehicles.
Corporate Changes/Expansions
Year: 2018
In September, the company opened up Amazon 4-Star store,
with its highly rated items, in New York.
Corporate Changes/Expansions
Year: 2018
In September, the company opened its new fulfillment center in
West Deptford, New Jersey.
Plans/Strategy
Year: 2018
In September, Amazon has planned Amazon plans to invest
US$944 million in Indonesia to launch
Amazon Web Services.
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Corporate Changes/Expansions
Year: 2018
In September, the company's subsidiary, Amazon India
expanded its delivery network in Uttar Pradesh to
Lucknow, Kanpur, Allahabad, Agra and Meerut.
New Products/Services
Year: 2018
In September, the company expanded its prime reading service
to Prime subscribers in India.
New Products/Services
Year: 2018
In September, the company announced its plans to launch Echo
smart home devices and companion
device in Indian.
Corporate Changes/Expansions
Year: 2018
In September, Amazon opened a non-food retail store, Amazon
4-star, offering toys, books, Amazon
devices, household & kitchen products, and games.
Plans/Strategy
Year: 2018
In September, the company introduce its One-Day Sale for PC
Gamers.
Corporate Changes/Expansions
Year: 2018
In September, the company announced its plan to construct
warehouse and distribution centre at Metro
Vancouver district, Deltaport, Canada.
New Products/Services
Year: 2018
In September, the company introduced the Amazon introduced
the new Echo smart home devices in
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India.
Contracts/Agreements
Year: 2018
In September, Amazon and The State Industries and Commerce
Department collaborated to promote
J&K crafts and products online globally.
Others
Year: 2018
In October, All India Radio (AIR) introduced its streaming
services on Amazon's Alexa Smart Speakers.
Corporate Changes/Expansions
Year: 2018
In October, Amazon extended its Prime home delivery and
Pickup service to Whole Foods stores in eight
US cities.
Contracts/Agreements
Year: 2018
In September, Amazon made an agreement with Monoprix, a
retail chain in France, to offer its products
through Amazon's Prime Now service.
Corporate Changes/Expansions
Year: 2018
In October, the company announced to establish a US$80
million distribution centre in South Carolina,
the US.
Corporate Changes/Expansions
Year: 2018
In October, the company expanded its Whole Foods delivery
through Prime Now service to Cleveland,
North and Central New Jersey, Annapolis, Louisville, and
Pittsburgh.
New Products/Services
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Year: 2018
In October, RIoT
Solution
s launched the raybaby monitor for sale on Amazon.
Contracts/Agreements
Year: 2018
In October, the company partnered with Blackberry to launch
Alexa device for enterprises and
commercial usage.
New Products/Services
Year: 2018
In October, the company launched Fire TV Stick 4K and Alexa
Voice Remote with Device Control.
New Products/Services
Year: 2018
In October, the company announced to soon launch an ad-
supported streaming service for Fire TV users
through its subsidiary, Internet Movie Database (IMDb).
Corporate Changes/Expansions
Year: 2018
In October, the company opened its second Amazon Go store in
Chicago.
Contracts/Agreements
Year: 2018
In October, the company partnered with Audi to install home
chargers for the buyers of its its electric
vehicle, E-tron.
Contracts/Agreements
Year: 2018
In October, the company partnered with Audi to install home
chargers for the buyers of its its electric
vehicle, E-tron.
Contracts/Agreements
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Year: 2018
In October, the company partnered with E.Leclerc, a grocery
retailer, to install Amazon lockers across its
hypermarket network.
Plans/Strategy
Year: 2018
In October, Amazon announced its plans to acquire 7% to 8%
minority stake in Future Retail for around
US$338million.
Others
Year: 2018
In October, Amazon invested in two renewable initiatives; the
US recycling scheme and a solar project in
the UK.
Contracts/Agreements
Year: 2018
In October, Amazon entered into a partnership with BuzzFeed to
launch a book club to create new
revenue streams.
Corporate Changes/Expansions
Year: 2018
In October, the company expanded its footprints with new call
centers in India.
Contracts/Agreements
Year: 2018
In October, the company and American Express introduced the
Amazon Business American Express
Card, with no annual credit card fee.
Corporate Changes/Expansions
Year: 2018
In September, the company launched the new Amazon global
store in Saudi Arabia, to purchase products
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from Amazon.com in the US on Souq.com.
Plans/Strategy
Year: 2018
In September, Amazon announced its plans to invest US$6.7
million in a fund-raising round for Plant
Prefab, a California, the US-based module's manufacturer.
New Products/Services
Year: 2018
In September, Amazon launched its Amazon Prime Reading in
India.
Corporate Changes/Expansions
Year: 2018
In October, Amazon opened Fashion pop-up strore at Baker
Street in London.
Corporate Changes/Expansions
Year: 2018
In October, Amazon opened its first cashier-less Amazon Go
store in San Francisco, the US.
Contracts/Agreements
Year: 2018
In October, the company and SiriusXM entered into a
partnership to offer three free months of SiriusXM
radio subscription to the echo customers.
New Products/Services
Year: 2018
In October, Amazon launched the new Kindle Paperwhite with a
Waterproof body in India.
New Products/Services
Year: 2018
In October, Amazon rolled out the Amazon rolls out 'Whisper
Mode' for Alexa-powered devices.
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Corporate Changes/Expansions
Year: 2018
In October, Amazon expanded its grocery delivery service from
Whole Foods Market to more than 60
cities in the US.
Financing Agreements
Year: 2018
In October, Amazon made an investment in tado, an intelligent
home climate management company.
New Products/Services
Year: 2018
In October, Amazon announced its plans to launch its new
fashion service in the UK, try before you buy.
Contracts/Agreements
Year: 2018
In October, Amazon provided its voice assistant, Alexa to the
Charlotte Marriott City Centre in North
Carolina.
Contracts/Agreements
Year: 2018
In September, Amazon and Iridium Communications partnered
for developing a satellite-based network,
CloudConnect, for the Internet of Things (IoT) applications.
Contracts/Agreements
Year: 2018
In October, the company and Vitality signed a partnership for
its Active Rewards programme.
Contracts/Agreements
Year: 2018
In November, the company and ParcelPal expanded their
partnership to operate in the state of
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Washington.
Contracts/Agreements
Year: 2018
In November, the company signed a four year contract with
Swiss Post to provide cloud computing
service.
Contracts/Agreements
Year: 2018
In November, Amazon along with Whole Foods Market
expanded grocery pickup from Whole Foods
Market through Prime to eight cities including Birmingham,
Colorado Springs, Long Island, Milwaukee,
Salt Lake City, San Antonio, Tacoma and Tulsa, the US.
New Products/Services
Year: 2018
In November, the company announced the launch of mini-FedEx
to deliver packages to Prime members.
Contracts/Agreements
Year: 2018
In November, Amazon partnered with Western Union to launch
new payment method for online shoppers
to buy items from abroad.
New Products/Services
Year: 2018
In November, Amazon to provide free shipping on all US
holiday customer orders.
Plans/Strategy
Year: 2018
In October, Amazon announced its plans to open a new
fulfillment centre in Beaumont, Texas, the US.
Contracts/Agreements
Year: 2018
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In November, Amazon's subsidiary, Amazon Web Services
partnered with UST Global to st to strengthen
UST Global's digital transformation solutions on AWS globally.
Corporate Changes/Expansions
Year: 2018
In November, the company selected New York and Northern
Virginia, the US for its second headquarters.
New Products/Services
Year: 2018
In November, the company's Amazon Fashion launched Prime
Wardrobe, the try before you buy
shopping service.
New Products/Services
Year: 2018
In November, Amazon launched the new Manuka Honey based
energy/hydration drinks and energy gels.
Contracts/Agreements
Year: 2018
In November, the company and Allegion's brand, Schlage,
partnered for the delivery of integrated smart
home solutions to homeowners.
Plans/Strategy
Year: 2018
In November, the company announced its plans to launch an
Alexa Smart Home pop-up store at Eaton
Centre, in Toronto, Ontario, Canada.
Corporate Changes/Expansions
Year: 2018
In October, the company approved the expansion of
commercial-stage pharmaceutical company Innovus
Pharmaceuticals to Japan.
Contracts/Agreements
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Year: 2018
In September, Amazon announced the availability of J.Crew
Mercantile’s Fall ’18 collection on its
platform.
Plans/Strategy
Year: 2018
In November, the company announced its plans to open a new
second headquarters at Northern Virginia,
the US.
Plans/Strategy
Year: 2018
In November, the company announced its plans to invest
US$5billion for the expansion at Seattle and to
open a new operations centre of excellence in Nashville, the
US.
Corporate Changes/Expansions
Year: 2018
In November, the company opened a distribution center in North
Little Rock, Arkansas, the US.
Contracts/Agreements
Year: 2018
In November, the company and Viacom International Studios
signed a deal for streaming rights in Latin
America.
Contracts/Agreements
Year: 2018
In November, Amazon entered into a partnership with Fintonic
to offer its Spanish customers a zero
percent installment loan for purchases made through its e-
commerce website.
New Products/Services
Year: 2018
In November, the company announced its plans to release
Realme U1 smartphone in India through its e-
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commerce platform.
Contracts/Agreements
Year: 2018
In November, Amazon and S2 Capital signed a partnership with
Zego for extending its novel smart
apartment platform to thirty thousand S2 apartment units in
three years.
Contracts/Agreements
Year: 2018
In November, the company signed a deal with Apple to sell
iPhones, iPads, Watches on its e-commerce
platform.
Product Recall
Year: 2018
In November, the company recalled its pushchairs, which may
injure a child.
Corporate Changes/Expansions
Year: 2018
In July, the company invested US$33.5 million in its Indian
payments arm Amazon Pay India.
Plans/Strategy
Year: 2018
In May, the company announced its plans to open a new
fulfillment center in Tucson, Arizona, the US.
New Products/Services
Year: 2018
In May, Amazon Web Services introduced a new fully managed
graph database service, Amazon
Neptune that helps to build applications on highly connected
datasets.
Contracts/Agreements
Year: 2018
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In May, the company's Amazon Web Services was selected by
the Verizon Communications.
Contracts/Agreements
Year: 2018
In May, the company in partnership with Embassy Group to pre-
install an upcoming residential project
Embassy Edge in Bengaluru.
Contracts/Agreements
Year: 2018
In May, the company entered into a partnership with PetChatz
via AI platform Alexa.
Plans/Strategy
Year: 2018
In March, Amazon announced its plans to launch a debit card,
expanding into the financial market in
Mexico.
Contracts/Agreements
Year: 2018
In June, Amazon Alexa and GoGet Carshare partnered for
enabling carshare users with Alexa-enabled
device to book a vehicle by voice.
New Products/Services
Year: 2018
In June, the company introduced its fourth own brand fashion
line Meraki.
New Products/Services
Year: 2018
In November, the company launched the Audible service in
India.
Plans/Strategy
Year: 2018
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In January, the company planned to open its robotics fulfillment
center in Texas, US.
Contracts/Agreements
Year: 2018
In June, the company entered into an alliance with McDonald's
to enable customers to shop on
McDelivery through one-click purchase using Amazon Pay.
Plans/Strategy
Year: 2018
In June, the company plans for the first Alabama fulfillment
center in Alabama, the US.
New Products/Services
Year: 2018
In June, the company announced the availability of its Echo and
Alexa products in France.
Contracts/Agreements
Year: 2018
In June, Vodafone UK and Amazon paired up to offer Amazon
Prime Video as part of its mobile plan.
Contracts/Agreements
Year: 2018
In April, the company and Filtrete, a brand from 3M paired up
to integrate the company's dash
replenishment with Filtrete smart air filter line.
Corporate Changes/Expansions
Year: 2018
In May, the company opened its first fulfillment center in
Oklahoma, the US.
Corporate Changes/Expansions
Year: 2018
In November, the company opened a new pop-up store in
Amsterdam, Netherlands.
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Plans/Strategy
Year: 2018
In November, Amazon announced its plans to close its London
based food delivery division, Amazon
Restaurants.
Corporate Changes/Expansions
Year: 2018
In September, the company launched its activities in Turkey, to
offer products across 15 categories to its
customers.
New Products/Services
Year: 2018
In June, Amazon launched the all-new Fire HD 10 Kids Edition
under Fire tablet lineup.
Corporate Changes/Expansions
Year: 2018
In December, the company announced to expand its Amazon air
operation at Chicago Rockford
International Airport, the US.
New Products/Services
Year: 2018
In June, Amazon introduced the Show Mode, a full-screen
visual through the hands-free Alexa
experience for Fire HD 8 and Fire HD 10 tablets.
Contracts/Agreements
Year: 2018
In December, the company partnered with Comcast to launch
Prime Video service on Comcast’s Xfinity
X1.
New Products/Services
Year: 2018
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In October, Amazon and Telecom Italia jointly launched TIM
Box trial, a voice interaction for Italian
customers.
Corporate Changes/Expansions
Year: 2018
In December, the company introduced a compact version of its
cashier-less Amazon Go food stores at its
Seattle office in the US.
Corporate Changes/Expansions
Year: 2018
In December, the company to open a new fulfillment centre in
Leduc County, Alberta province, Canada.
New Products/Services
Year: 2018
In December, the company introduced the Amazon Prime Now
pickup service at Whole Foods stores.
Contracts/Agreements
Year: 2018
In December, the Group expanded its contract with Air
Transport Services Group to lease and operate
ten additional Boeing 767s for Amazon.com Services, to extend
leases for twenty 767 aircraft ATSG to
Amazon, and to extend the operating agreement for the Amazon
Air network.
New Products/Services
Year: 2018
In June, the company announced its plans to launch Prime
subscription service in Australia.
Contracts/Agreements
Year: 2018
In September, the company and Corcoran partnered to launch an
agent-curated smart and stylish home
accessories collection.
Plans/Strategy
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Year: 2018
In September, Metro announced its plans to sell its Real
hypermarket chain to Amazon for US$1.2 billion.
Corporate Changes/Expansions
Year: 2018
In November, Amazon announced the availability of its Alexa
and Echo in Mexico.
Contracts/Agreements
Year: 2018
In October, Amazon partnered with Arcadia Power to install a
new Smart Home Device through a
subscription basis.
Contracts/Agreements
Year: 2018
In April, Amazon Pay partnered with Airpay, an omnichannel
payments platform to authorize merchants to
accept Amazon Pay payments.
Corporate Changes/Expansions
Year: 2018
In September, Amazon opened a new Fulfillment Centre on
Tsawwassen First Nation Lands at Deltaport.
Contracts/Agreements
Year: 2018
In October, Amazon partnered with Harley-Davidson to sell
Harley's apparel and riding gear on
Amazon.com.
Contracts/Agreements
Year: 2018
In August, Amazon partnered with fashion brands for Amazon
only launches.
Corporate Changes/Expansions
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Year: 2018
In August, Amazon has selected N.C. town as a distribution
center.
Management Changes
Year: 2018
In June, the company appointed Atul Gawande as the Chief
Executive Officer of newly formed healthcare
company Heven, a joint venture of the Amazon, Berkshire
Hathaway, and JPMorgan Chase.
New Products/Services
Year: 2017
Amazon introduced a new voice ordering service, which enables
its customers to voice-order their next
meal from Amazon Restaurants on their Alexa-enabled devices
including the Amazon Echo and Echo
Dot. This new Alexa skill allows the customers to reorder from
any restaurant available on the service in
over 20 cities by saying, ‘Alexa, order from Amazon
Restaurant’.
Corporate Changes/Expansions
Year: 2017
The company announced plans to open a one million square feet
fulfillment center in Colorado. It is the
first fulfillment center in Colorado.
Contracts/Agreements
Year: 2017
Live Nation Entertainment, one of the leading live
entertainment and ticketing companies, selected AWS
as its public cloud infrastructure provider and is moving its
global information technology infrastructure to
the AWS Cloud.
New Products/Services
Year: 2017
AWS launched Amazon Chime, a new unified communications
service that makes meetings easier and
efficient. Amazon Chime allows its customers to start high-
quality video and audio meetings with one-
click, enabling them to join a meeting, chat, and share content
and screens with a synchronized
experience across desktops, iOS, and Android devices.
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New Products/Services
Year: 2017
The company introduced the latest generation Amazon Fire TV
Stick in the UK, Germany, and Japan.
New Products/Services
Year: 2017
Amazon launched a solar energy initiative on fulfillment center
rooftops to generate clean energy. The
company plans to install solar systems on 50 fulfillment facility
rooftops worldwide by 2020.
New Products/Services
Year: 2017
The company launched its one-hour delivery service, Prime
Now, in Milwaukee, Wisconsin.
Contracts/Agreements
Year: 2017
Amazon entered into an agreement to acquire SOUQ.com, one
of the e-commerce leaders in the Middle
East. The acquisition allows the company to offer its services
for millions of customers in the Middle East.
New Products/Services
Year: 2017
AWS introduced Amazon Connect, a self-service, cloud-based
contact center service that enables any
business to deliver better customer service at lower cost.
Amazon Connect is based on the contact center
technology.
Corporate Changes/Expansions
Year: 2017
AWS plans to open an infrastructure region or a data center in
Stockholm, Sweden by 2018.
New Products/Services
Year: 2017
The company announced the availability of high-performance
far-field microphone array and voice
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processing technology, found in Amazon Echo, to hardware
makers. With the Amazon Alexa 7-Mic Far-
Field Development Kit, hardware makers can build and
introduce far-field voice-initiated products with
Alexa by decreasing development time and cost.
Contracts/Agreements
Year: 2017
Dunkin' Brands Group (the parent company of Dunkin’ Donuts
and Baskin-Robbins) and HERE
Technologies (one of the leading global providers of maps and
location services), in two different
transactions, selected AWS as their preferred cloud
infrastructure provider.
New Products/Services
Year: 2017
Amazon Lex, an artificial intelligence (AI) service for building
applications that can have conversations
using voice and text, was made available to all customers by
AWS.
Others
Year: 2017
AWS introduced Amazon Redshift Spectrum, a new feature that
enables Amazon Redshift customers to
run SQL queries against exabytes of their data in Amazon S3.
New Products/Services
Year: 2017
AWS launched Amazon DynamoDB Accelerator, a fully
managed in-memory cache that can reduce
Amazon DynamoDB response times from milliseconds to
microseconds.
New Products/Services
Year: 2017
The company introduced a self-service subscriptions
marketplace, which allows digital subscription
providers to reach millions of Amazon customers.
Contracts/Agreements
Year: 2017
Red Hat, one of the world's leading providers of open source
solutions, and AWS announced an
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extended strategic alliance to integrate access to AWS services
into Red Hat OpenShift Container
Platform. Through this unique offering, customers can deploy
AWS services from within Red Hat
OpenShift Container Platform both on-premises and in the
cloud.
Commercial Operation
Year: 2017
In May, the company expanded its operations with the addition
of seven new warehouses in India.
New Products/Services
Year: 2017
In March, the company launched AmazonFresh Pickup click and
collect grocery services in the US.
Contracts/Agreements
Year: 2017
In May, Samsung announced to sell its new 360-degree camera
at a cost of US$229 and it is available at
online platforms such as -Mobile, Verizon, Best Buy, Amazon,
AT&T, Sprint, U.S. Cellular, and
ShopSamsung app.
New Products/Services
Year: 2017
In May, American Express launched the new Amex skill for
Amazon Alexa, at its Innovation Showcase
event in New York.
Plans/Strategy
Year: 2017
In June, the company plans to open its first Oregon fulfillment
center in Troutdale.
Plans/Strategy
Year: 2017
In June, the company plans to open a new fulfillment center in
North Haven.
Plans/Strategy
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Year: 2017
In June, the company plans to open its second Colorado
fulfillment center in Thornton.
Plans/Strategy
Year: 2017
In June, the company planned to open a new fulfillment center
in Sunshine, Miami.
Acquisitions/Mergers/Takeovers
Year: 2017
In July, the company acquired e-commerce firm Souq for
US$580 million.
Contracts/Agreements
Year: 2017
In July, Amazon signed an agreement to acquire Whole Foods
for a consideration of US$13.7 billion.
Plans/Strategy
Year: 2017
In June, the company to construct a facility at Salt lake City
valued US$200 million.
Plans/Strategy
Year: 2017
In July, the company planned to open new office in the Seaport
District in the Bay State.
Plans/Strategy
Year: 2017
In July, the company planned to initiate underwater warehouses.
Acquisitions/Mergers/Takeovers
Year: 2017
In July, the company acquired Game Sparks Technologies, a
cloud service provider.
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Financing Agreements
Year: 2017
In July, the company invested in its payments entity, Amazon
Pay India, with INR130 crore.
Corporate Changes/Expansions
Year: 2017
In June, the company opened up a Hub Warehouse in Wynwood,
US.
Plans/Strategy
Year: 2017
In February, the company planned to expand in the UK by
hiring 5,000 additional staff.
New Products/Services
Year: 2017
In April, the company launched the Echo Look, a new device
with artificial-intelligence powered speakers
that includes a camera to take videos and photos of their outfits.
New Products/Services
Year: 2017
In March, the company launched Prime membership in Mexico.
New Products/Services
Year: 2017
In September, the company launched streaming services that
compete with Apple and Spotify.
New Products/Services
Year: 2017
In April, the company launched Amazon cash for the unbanked
and underbanked customers.
New Products/Services
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Year: 2017
In March, the company launched a new grocery-store pickup
service in Seattle.
Commercial Operation
Year: 2017
In April, the company planned to open a big new office in
downtown Bellevue, Wash.
New Products/Services
Year: 2017
In March, the company launched an Indian entertainment
channel, Heera in the US.
New Products/Services
Year: 2017
In February, the company opened a bookstore in the San
Francisco Bay area.
Commercial Operation
Year: 2017
In February, the company open two customer service facilities
in Coimbatore, Noida.
New Products/Services
Year: 2017
In April, the company planned to launch an online emporium
with full-fledged retail presence in Australia.
New Products/Services
Year: 2017
In April, the company launched its Amazon Pay service in Italy.
Contracts/Agreements
Year: 2017
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In January, the company signed an agreement with EU regulator
for e-books contracts.
New Products/Services
Year: 2017
In May, the company launched new Fire tablets, Fire 7 and the
Fire HD.
New Products/Services
Year: 2017
In May, the company expanded its prime reading service to
Prime subscribers in the UK.
New Products/Services
Year: 2017
In May, the company launched UK pay-TV service.
New Products/Services
Year: 2017
In May, the company planned to enter UK and Europe’s retail
industry with check-out free supermarkets.
New Products/Services
Year: 2017
In May, the company expanded OTT channel subscriptions to
the UK, Germany.
New Products/Services
Year: 2017
In June, Bango enabled a new payment option for Amazon
customers in Japan.
New Products/Services
Year: 2017
In June, the company announced that it will receive an approval
from FDI for its proposal of investment in
retail of food products in India.
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New Products/Services
Year: 2017
In June, the company expanded its Prime Now Service to
members in Denver.
New Products/Services
Year: 2017
In June, the company launched new cashback perk service.
New Products/Services
Year: 2017
In June, the company rolled out its first payments integration on
Instagram.
Corporate Changes/Expansions
Year: 2017
In June, the company expanded its Dash button service with 20
new brands.
New Products/Services
Year: 2017
In June, the company planned to introduce a new service that
translates multiple languages.
New Products/Services
Year: 2017
In June, the company launched a new, China-Specific Kindle E-
reader.
Contracts/Agreements
Year: 2017
In June, the Aurora City Council approved an agreement for
intersection work for Amazon project.
Corporate Changes/Expansions
Year: 2017
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In June, the company opened up a Hub Warehouse in Wynwood,
the US.
Contracts/Agreements
Year: 2017
In June, the company and Olive Garden signed a partnership for
new food services.
New Products/Services
Year: 2017
In July, the company launched its own wine brand with king
vinters.
Plans/Strategy
Year: 2017
In July, the company planned to invest US$260 million in its
Indian unit.
New Products/Services
Year: 2017
In July, the company initiated selling of spectacles with snappy
delivery.
Plans/Strategy
Year: 2017
In January, Amazon planned to open Brick & Mortar Bookstore
in New York City.
Corporate Changes/Expansions
Year: 2017
In July, the company's Treasure Truck facility expanding to
other US cities.
New Products/Services
Year: 2017
In July, the company partnered with Coway to develop a hi-tech
water purifier.
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Commercial Operation
Year: 2017
In July, the company opened its new London HQ in a 15-storey
building in Shoreditch to increase the
research & development staff range from 450 to 900.
New Products/Services
Year: 2017
In July, the company announced to offer sprouts groceries
through Prime Now same-day service.
New Products/Services
Year: 2017
In July, the company launched its Prime Now delivery service
in Singapore.
Commercial Operation
Year: 2017
In July, the company opened location in Westwood with added
benefits for Prime members.
Commercial Operation
Year: 2017
In August, the company confirmed plans to set up a fulfilment
centre in Melbourne in Australia.
Corporate Changes/Expansions
Year: 2017
In July, the company launched its second fulfilment centre in
Lucknow.
Contracts/Agreements
Year: 2017
In August, Titan tied up with Amazon to foray into the US
market.
New Products/Services
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Year: 2017
In August, the company rolled out instant pickup points in the
US.
New Products/Services
Year: 2017
In August, the company launched high-volume hiring for new
Michigan warehouse.
Plans/Strategy
Year: 2017
In February, Amazon Development Centre plans to establish
two customer service facilities, in
Coimbatore and Noida, the US.
New Products/Services
Year: 2017
In August, the company opened packing and shipping warehouse
in Salem, India.
Commercial Operation
Year: 2017
In August, the company opened its second Oregon fulfillment
center in Salem, India.
Plans/Strategy
Year: 2017
In August, the company plans to open a new fulfillment center
in North Randall, Ohio, the US.
Contracts/Agreements
Year: 2017
In August, the company and DTS to launch the first DTS Play-
Fi-enabled wireless speakers with Amazon
Alexa Voice Service (AVS).
Corporate Changes/Expansions
Year: 2017
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In September, Amazon plans to open a new fulfillment center in
Charter Township of Shelby, Michigan,
the US.
Contracts/Agreements
Year: 2017
In June, Amazon prime extended their partnership with DIA for
providing customer online purchase and
delivering order within one or two hour within preferred
location in Ciudad Condal ,Barcelona.
New Products/Services
Year: 2017
In October, Amazon launched e-book reader Kindle Oasis
featuring the highest-resolution Paperwhite
Display.
Contracts/Agreements
Year: 2017
In October, Amazon,NTT Communications, PCCW Global,
PLDT, Facebook signed a partnership with
SoftBank to construct and operate JUPITER a Trans-Pacific
Submarine Cable System that will connect
Japan, Philippines and the US .
New Products/Services
Year: 2017
In September, the company launched a dirt cheap 4K Fire TV.
Contracts/Agreements
Year: 2017
In September, the company entered into a partnership with
Dabur India, to launch ayurveda e-
marketplace.
Contracts/Agreements
Year: 2017
In September, the company announced a partnership with
Kohl’s, on smart-home shops.
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Acquisitions/Mergers/Takeovers
Year: 2017
In December, Amazon announced the acquisition of Immedia
(Blink).
Contracts/Agreements
Year: 2017
In November, Best Buy announced a partnership with Amazon
for voice shopping through Alexa.
Corporate Changes/Expansions
Year: 2017
In November, Amazon opened its drones facility in Cambridge,
England.
New Products/Services
Year: 2017
In November, Amazon introduced two new furniture brands
such as Rivet and Stone & Beam feature.
New Products/Services
Year: 2017
In October, Amazon announced that the availability of Alexa,
Echo, Echo Plus, and Echo Dot services in
India.
Corporate Changes/Expansions
Year: 2017
In November, Amazon opened its new 60000 sq ft development
centre in Cambridge, the UK.
Contracts/Agreements
Year: 2017
In November, Amazon paired up with Calvin Klein on holiday
Pop-ups.
Corporate Changes/Expansions
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Year: 2017
In January, Amazon opened new rainforest office complex in
Seattle, the US.
Plans/Strategy
Year: 2017
In November, Amazon planned to enter into Swiss market, post
office to provide customs clearance.
Contracts/Agreements
Year: 2017
In December, DialogTech Integrated with Amazon connect to
help contact centers convert callers to
customers.
Contracts/Agreements
Year: 2017
In December, Amazon partnered with Bsquare Corporation, and
Microsoft to help drive powerful industrial
IoT data visualizations.
New Products/Services
Year: 2017
In December, Amazon launched the latest version of their Linux
offering, Amazon Linux 2.
Contracts/Agreements
Year: 2017
In May, Deposco extended its integration with Amazon for the
Seller Fulfilled Prime program.
Contracts/Agreements
Year: 2017
In December, the company and GEP partnered to integrate its
SMART by GEP procurement
software with Amazon Business.
Contracts/Agreements
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Year: 2017
In November, the company and Sift Security partnered to
integrate its CloudHunter with Amazon EC2
Container Service (ECS) for its improved visibility and to
enhance detection, threat hunting, and incident
response capabilities.
Corporate Changes/Expansions
Year: 2017
In November, the company opened a new shipping center in
Israel.
New Products/Services
Year: 2017
In November, the company introduced the new AWS
PrivateLink to access third-party SaaS applications
from Virtual Private Cloud (VPC).
New Products/Services
Year: 2017
In November, Amazon launched the new fully managed
intelligent threat detection service, Amazon
GuardDuty.
Contracts/Agreements
Year: 2017
In November, the company and Voysis partnered to create an
artificial intelligence voice assistant that
aims to license to retailers to help them compete.
Plans/Strategy
Year: 2017
In October, the company plans to open Liquor Bar in Tokyo,
Japan.
New Products/Services
Year: 2017
In September, Amazon introduced the new addition to the Echo
portfolio, Echo Spot.
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Plans/Strategy
Year: 2017
In September, the company plans to open its new fulfillment
center in Monroe, Ohio, the US.
Contracts/Agreements
Year: 2017
In July, Sears and Amazon signed an agreement to the launch
Sears' Kenmore products on
Amazon.com.
Corporate Changes/Expansions
Year: 2017
In September, the company opened its first fashion imaging
studio, Blink, in Gurgaon, India.
Contracts/Agreements
Year: 2017
In May, Amazon and DataArt signed an agreement to integrate
Amazon Alexa with DataArt’s open source
IoT data platform, DeviceHive.
Contracts/Agreements
Year: 2017
In April, DiagnosisAI launched the Alexa, Ask Doctor Dex
(DexMD) skill for Amazon Alexa.
New Products/Services
Year: 2016
The company launched Prime Reading, which gives Prime
members access to unlimited selection of
books, magazines and comics at no additional cost.
New Products/Services
Year: 2016
AWS introduced P2 instances for Amazon EC2, which is
designed for compute-intensive applications.
The company and Twitch, one of leading social video platforms
and communities for gamers in the world,
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announced Twitch Prime, a new set of Amazon Prime benefits
created for gamers.
Plans/Strategy
Year: 2016
The company announced plans to introduce new features to
Amazon Fire TV and Fire TV Stick. The new
features enable customers to use their voice to search for
favorite content, find the best subscription
deals, and also see recommendations for popular programming
from applications including Netflix, HBO
GO and HBO NOW. Amazon plans to build a new 253 MW
Amazon Wind Farm in Scurry County, Texas.
It is expected to open in 2017.
Corporate Changes/Expansions
Year: 2016
Amazon opened a fulfillment center in Edgerton, Kansas. The
company opened a fulfillment center in
Shakopee, Minnesota.
Corporate Changes/Expansions
Year: 2016
AWS announced the availability of Amazon Kinesis Analytics,
a new service that enables developers to
gain actionable insights from streaming data. The company
announced Amazon Vehicles, a car research
destination and automotive community, where customers can
view specifications, images, videos, and
customer reviews for various car models on Amazon.com. In
addition, customers can ask questions about
their vehicle and find parts and accessories that fit their current
car.
Corporate Changes/Expansions
Year: 2016
The company opened a fulfillment center in Obetz, Ohio.
Plans/Strategy
Year: 2016
The company announced plans to open a new fulfillment center
in Kansas City, Kansas; and
Sacramento, California. Amazon announced plans to open a new
fulfillment center in Houston, Texas. It
is the seventh fulfillment center to be opened in Texas.
Corporate Changes/Expansions
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Year: 2016
AWS expanded its global footprint with the introduction of Asia
Pacific (Mumbai) Region, which provides
Indian customers a local choice to build their businesses and
run their applications in the cloud. It is the
sixth location in Asia Pacific.
Corporate Changes/Expansions
Year: 2016
Amazon opened The Mark Cuban Collection
(www.amazon.com/exclusives) on Amazon Exclusives,
which gives customers direct access to innovative new products.
Georgia.
Plans/Strategy
Year: 2016
The company announced plans to open two new fulfillment
centers in Edwardsville, Illinois. Amazon
announced that Prime Now service in Atlanta will deliver food
from local restaurants, including Aviva by
Kameel, Chai Pani, Flip Burger, Flying Biscuit, Grindhouse
Killer Burgers, and Varasano’s Pizzeria,
among others. The company announced plans to open a new
fulfillment center in Braselton,
New Products/Services
Year: 2016
The company launched Amazon Video Direct (AVD), a new
self-service program that enables creators
and storytellers to make their video content available to
Amazon customers. Amazon introduced
Handmade, a store that comprises over 20,000 handmade items
(accessories, baby, and toys and
games, among others) crafted and sold directly from artisans.
Amazon launched Prime Now service in
Manhattan, which will deliver food from local restaurants,
including Blue Ribbon Fried Chicken, Burger
Joint, ilili, John’s of Bleecker Street, Junior's Restaurant &
Cheesecake, Momofuku Milk Bar, Num Pang
and Sarabeth’s Tribeca, among others. AWS introduced X1
instances for Amazon EC2. X1 instances
offer more memory than any other SAP-certified cloud instance.
New Products/Services
Year: 2016
The company launched Kindle Oasis, an eight generation of
Kindle, which is thinner and lighter Kindle
ever. AWS announced the availability of two new low-cost hard
disk drive (HDD)-backed storage options
for Amazon EBS.
New Products/Services
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Year: 2016
The company introduced the Amazon Payments Partner
program, which provides tools and services to
help partners grow their business by offering easy integration
with Amazon Payments. Amazon
introduced its one-hour delivery service, Prime Now, in 11 new
metro areas, including Charlotte,
Cincinnati, Fresno, Louisville, Milwaukee, Nashville, Raleigh,
Richmond, Sacramento, Stockton, and
Tucson; and new areas in Central New Jersey, Dallas-Fort
Worth, Los Angeles, and San Diego.
Plans/Strategy
Year: 2016
Amazon announced plans to open a new fulfillment center in
Dallas-Fort Worth metroplex, Texas. This is
the company’s sixth fulfillment center in Texas. Amazon
announced plans to open two fulfillment centers
in Florence and Carteret, New Jersey.
New Products/Services
Year: 2016
Amazon launched two new Alexa-enabled devices: Echo Dot
and Amazon Tap. Echo Dot is a hands-free,
voice controlled device, which uses the same far-field voice
recognition as Echo, whereas Amazon Tap is
a portable bluetooth and Wi-Fi speaker. AWS introduced AWS
Database Migration service, which
enables customers to migrate their production Oracle, SQL
Server, MySQL, MariaDB, and PostgreSQL
databases from on-premises datacenters to AWS with virtually
no downtime.
Plans/Strategy
Year: 2016
Amazon.ca introduced two new unlimited cloud storage plans
with Amazon Cloud Drive. These plans
enable customers to securely store their existing content
collections and automatically upload unlimited
new content. The company announced plans to open a new
fulfillment center in San Bernardino,
California.
Contracts/Agreements
Year: 2016
The company signed a multi-year production agreement with
American Girl, a premium brand for girls and
subsidiary of Mattel, to produce four live-action specials and
options to produce multiple seasons of
episodic content. The company, in partnership with Brita,
launched first Wi-Fi-enabled Brita Infinity
pitcher, which automatically orders a new filter through
Amazon Dash Replenishment.
Corporate Changes/Expansions
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Year: 2016
AWS opened its fifth technology infrastructure region in Asia
Pacific. This platform enables Korean-based
businesses, as well as global companies with customers in
Korea to build their businesses and run their
applications in the AWS cloud. The company announced that
Prime Now service in Chicago will deliver
food from local restaurants, including Balena, Big Bowl, Big
Star, Chicago q, M Burger, RPM Italian and
Wildfire, among others.
Acquisitions/Mergers/Takeovers
Year: 2016
Amazon acquired Twitch Interactive, a live video platform for
gamers. Through this acquisition, the
company strengthened its market position in the gaming
industry.
Contracts/Agreements
Year: 2016
The company announced that Prime Now service in Dallas will
deliver food from local restaurants,
including Blue Goose Cantina, Deep Sushi, Ellen’s Southern
Kitchen, Fireside Pies, Greenville Avenue
Pizza Company, Grub Burger Bar, and Terilli’s Restaurant and
Bar, among others.
Corporate Changes/Expansions
Year: 2016
Amazon announced the availability of Fire, its fastest selling
tablet, in new colors and more storage
options.The company also announced that Prime Now service in
San Francisco will deliver food from
local restaurants, including Big Chef Tom’s Belly Burgers,
Buca di Beppo, DOSA, The Monk’s Kettle,
Nick’s Crispy Tacos and Pressed Juicery, among others.
Corporate Changes/Expansions
Year: 2016
Amazon opened a new fulfillment center in Fall River,
Massachusetts. The company opened a fulfillment
center in San Marcos, Texas.
Corporate Changes/Expansions
Year: 2016
Brother printers, a General Electric washer, and the Gmate
SMART blood glucose monitor joined DRS
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program. These are the first devices to join the program.
Corporate Changes/Expansions
Year: 2016
The company announced that Prime Now service in Houston
will deliver food from local restaurants,
including Carrabba’s, El Tiempo Cantina, Max’s Wine Dive,
P.F. Chang’s, Thai Gourmet, and The Hay
Merchant.
Corporate Changes/Expansions
Year: 2016
The company expanded Handmade at Amazon into Europe.
Amazon customers in Germany, France,
Italy, Spain, the UK and across Europe can shop for more than
30,000 handcrafted products.
New Products/Services
Year: 2016
Amazon announced that Prime Now service in San Diego will
deliver food from local restaurants,
including Carnitas’ Snack Shack, Dumpling Inn, Rubicon Deli,
T Deli, Tajima and Tandoori Hut, among
others.
New Products/Services
Year: 2016
Amazon Prime introduced Prime Music, allowing its members to
have unlimited, advertisement-free
access to more than a million songs without additional cost to
their membership
New Products/Services
Year: 2016
Amazon.ca launched a new ‘Business, Industrial and Scientific
Supplies’ store
(www.amazon.ca/industrial), which features lab and scientific
products; professional medical supplies;
power and hand tools; additive manufacturing products
including 3D printing products; janitorial and
sanitation supplies; occupational health and safety products;
tapes, adhesives and sealers; and test,
measure and inspection products.
New Products/Services
Year: 2016
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AWS introduced Amazon Lumberyard, a free, cross-platform,
3D game engine for developers. The
platform enables the developers to create and connect their
games to the wide compute and storage of
the AWS Cloud, and engage fans on Twitch.
New Products/Services
Year: 2016
Kindle launched Singles Classics with essays and stories by
well-known authors.
New Products/Services
Year: 2016
The company announced a new feature to Kindle: Page Flip,
which helps in the navigation of pages.
New Products/Services
Year: 2016
The company introduced new Fire TV Stick with Alexa Voice
Remote, which provides access to more
than 300,000 movies and TV episodes.
Plans/Strategy
Year: 2016
Amazon announced plans to open a new fulfillment center in
Coppell, Texas, and Monee, Illinois.
Acquisitions/Mergers/Takeovers
Year: 2016
AWS acquired NICE, one of the leading providers of software
and services for high performance and
technical computing.
New Products/Services
Year: 2016
In June, the company expected to launch music service for echo
users soon.
New Products/Services
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Year: 2016
In September, the company launched commuter bus service for
Eastside employees.
New Products/Services
Year: 2016
In November, the company launched prime video service in
India.
New Products/Services
Year: 2016
In August, the company launched a 4G VoLTE ready Bingo 50+
smartphone.
Commercial Operation
Year: 2016
In November, the company launched Prime streaming video in
Canada.
Commercial Operation
Year: 2016
In October, the company planned to provide Internet service
with Prime bundle in Europe.
Contracts/Agreements
Year: 2016
In November, the company extended its partnership with
Morrisons to launch same day delivery service.
New Products/Services
Year: 2016
In November, the company launched its services in the
Netherlands and working on launching its video
service.
New Products/Services
Year: 2016
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In November, the company planned to launch new video chat
service.
New Products/Services
Year: 2016
In December, the company planned to launch a live TV package
in 2017.
Plans/Strategy
Year: 2016
In November, Amazon plans to enter Singapore in early 2017.
Contracts/Agreements
Year: 2016
In June, AWS and C3 IoT partnered for creating an integrated
enterprise stack for deployments.
New Products/Services
Year: 2015
Amazon launched its one-hour delivery service, Prime Now, in
Baltimore, Maryland. The company
introduced Amazon Fire tablet in China. The company launched
Fire HD 8 Reader’s Edition, which is the
combination of all-new Fire HD 8, a year of Kindle Unlimited
with access to more than one million books,
and a limited edition leather cover. It also comprises Blue
Shade, a new feature that adjusts and
optimizes the display on Fire HD 8 tablet to reduce blue light
exposure before bedtime. The company
introduced its one-hour delivery service, Prime Now, in Austin,
Texas.
Plans/Strategy
Year: 2015
The company announced plans to open two fulfillment centers
in Obetz and Etna, Ohio.
Corporate Changes/Expansions
Year: 2015
Amazon expanded its Prime FREE Same-Day Delivery to
Chicago and Orlando, as well as new locations
in the New York City, Northern New Jersey and Philadelphia
areas.
Corporate Changes/Expansions
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Year: 2015
Amazon opened one fulfillment center each in Dallas, Texas;
and Joliet, Illinois.
New Products/Services
Year: 2015
AWS announced two new capabilities: AWS Snowball and
Amazon Kinesis Firehose, which help
customers to transfer any type or any size of data to the AWS
Cloud quickly and cost-effectively. AWS
Snowball transfers terabytes to petabytes of data into and out of
AWS, whereas Amazon Kinesis
Firehose is a fully managed service for loading streaming data
into AWS. AWS announced two new
database services: AWS Database Migration service and
Amazon RDS for MariaDB. AWS Database
Migration service enables customers to transfer production
databases to AWS without any interruption,
whereas MariaDB is available as a managed service in AWS.
New Products/Services
Year: 2015
AWS introduced a new platform, AWS Internet of Things (IoT).
This platform enables devices such as
cars, turbines, sensor grids and light bulbs, among others, to
connect to AWS services so that companies
can store, process, examine, and act on the volumes of data
generated by connected devices on a global
scale. The company launched its one-hour delivery service,
Prime Now, in Portland, Oregon; San
Antonio, Texas; and San Francisco Bay area, California.
New Products/Services
Year: 2015
AWS launched Amazon QuickSight, a cloud-powered business
intelligence service that enables all
employees to build visualizations, perform ad-hoc analysis, and
to quickly get business insights from their
data. Amazon QuickSight, which integrates automatically with
AWS data services, makes use of a new,
Super-fast, Parallel, In-memory Calculation Engine (SPICE) to
execute advanced calculations and render
visualizations.
Corporate Changes/Expansions
Year: 2015
Amazon expanded Kindle Scout, its reader-powered publishing
platform, to authors and readers outside
the US, including Europe, Canada, Australia, New Zealand,
South Africa, Mexico, Brazil, Japan, and
India.
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Corporate Changes/Expansions
Year: 2015
The company expanded the Prime video downloads to iOS and
Android platforms. As a result, Prime
members in the US, UK, Germany and Austria will be able to
download movies and TV episodes,
including Amazon Original Series, to iPhones, iPads and
Android phones and tablets for offline viewing,
at no additional charge.
New Products/Services
Year: 2015
Amazon introduced Fire TV and Fire TV stick in Japan.
New Products/Services
Year: 2015
The company launched its one-hour delivery service, Prime
Now, in Los Angeles. Amazon launched its
first Amazon Fire TV, which offers more than 3,000 channels,
applications and games. It also provides a
new Fire TV stick with voice remote. The company introduced
new Fire HD tablets, which feature a wide
screen, thin and light design, quad-core processor, stereo
speakers with Dolby audio, front- and rear-
facing cameras, and micro secure digital (microSD) card. Fire
HD also launched Fire operating system
(Fire OS) 5 ‘Bellini’, with an updated user interface.
Contracts/Agreements
Year: 2015
General Electric, Samsung, August, Gmate, Oster, Obe, Petnet,
CleverPet, Sutro, Thync, and Sealed Air
joined the Amazon Dash Replenishment Service (DRS)
program. The program enables connected
devices to automatically order physical goods from Amazon
when supplies are running low. It also
provides convenience and ease for both customers and device
makers. Amazon and CBS, a mass media
company, announced a new multi-year, multi-series agreement
to make Prime Video the exclusive
subscription streaming home for three new CBS summer series
through 2018.
New Products/Services
Year: 2015
The company introduced Amazon Launchpad, a new program
that offers a streamlined onboarding
experience, custom product pages, a complete marketing
package, and access to Amazon's global
fulfillment network. The program enables the startups to launch,
market, and distribute their products to
hundreds of millions of Amazon customers across the globe.
Amazon launched its one-hour delivery
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service, Prime Now, in Seattle.
Contracts/Agreements
Year: 2015
AWS contracted with Iberdrola Renewables, the US renewable
energy division of parent company
Iberdrola, to construct and operate a 208 MW wind farm in
Perquimans and Pasquotank counties, North
Carolina, called the Amazon Wind Farm US East. This new
wind farm generates approximately 670,000
MWh of wind energy annually.
Corporate Changes/Expansions
Year: 2015
AWS announced that enterprise software providers such as
Looker, Qlik, Sumo Logic, and Works
Applications declared themselves 'all-in' with AWS as the core
infrastructure platform that powers their
Software as a Service (SaaS) solutions.
New Products/Services
Year: 2015
AWS introduced Amazon API Gateway, a new fully managed
service that enables AWS customers to
create, publish, maintain, monitor, and secure APIs at any scale.
AWS introduced AWS Device Farm, a
new service that enables mobile application developers quickly
and securely test their applications on
smartphones, tablets, and other devices to enhance the quality
of their Android and Fire OS applications.
Contracts/Agreements
Year: 2015
AWS partnered with Community Energy, a developer of
renewable energy with a long history in solar and
wind energy, to construct an 80 MW solar farm in Accomack
County, Virginia, called Amazon Solar Farm
US East. This new solar farm is expected to start generates
approximately 170,000 MWh of solar power
annually.. It is the largest solar farm in the state of Virginia,
with all energy generated delivered into the
electrical grids that supply both current and future AWS Cloud
datacenters.
Contracts/Agreements
Year: 2015
AWS contracted with EDP Renewables, one of the global
leaders in the renewable energy sector and the
fourth largest producer of wind power in the world, to construct
and operate a 100 MW wind farm in
Paulding County, Ohio, called the Amazon Wind Farm US
Central. This new wind farm is expected to
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start generating approximately 320,000 MWh of wind energy
annually starting May 2017.
Plans/Strategy
Year: 2015
The company announced plans to open a fulfillment center in
Carteret, New Jersey.
New Products/Services
Year: 2015
AWS announced Amazon Machine Learning, a fully managed
service that helps developers to use
historical data to build and deploy predictive models easily. The
company introduced Amazon shopping
application for Apple Watch in Canada, China, France,
Germany, Japan, the US and the UK. The
application is designed for the on-the-go customer and it offers
a custom-made Amazon experience with
voice search and quick tap features including 1-Click purchase
and save to wish list. Amazon launched
Amazon Business (www.amazon.com/business), a new
marketplace on Amazon.com with new features
and unique benefits tailored to businesses.
New Products/Services
Year: 2015
Amazon Cloud Drive launched two new unlimited cloud storage
plans, including Unlimited Photos Plan
and Unlimited Everything Plan. Through these plans, customers
can securely store their existing content
collections and automatically upload unlimited new content,
including photos, videos, movies, music, and
files. The company launched Amazon Home Services, a new
marketplace for on-demand professional
services.The partnership enables prime members in the US to
enjoy the selection of films from Bleecker
Street through the Amazon Instant Video application for TVs,
connected devices and mobile devices, or
online at Amazon.com/PIV without additional cost to their
membership.
New Products/Services
Year: 2015
The company introduced Amazon Giveaway, a new self-service
tool, designed to modernize the time-
tested radio giveaway. Amazon.ca introduced Kindle Unlimited,
a new subscription service which allows
customers to freely read as much as they want from over
750,000 Kindle books, for only C$9.99 ($7.98)
per month.
Contracts/Agreements
Year: 2015
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The company entered into a content licensing agreement with
Starz Digital Media, one of the leading
integrated global media and entertainment companies. Starz
Digital Media will make Prime Instant Video
the exclusive online-only subscription streaming home in the
US for The White Queen - the Golden Globe
and Emmy nominated original miniseries from premium
entertainment service provider, Starz. As per the
deal, Prime members can watch the miniseries from the Amazon
instant video application for TVs,
connected devices and mobile devices, or online at
Amazon.com/PIV, without additional cost to their
membership.
Contracts/Agreements
Year: 2015
The company signed a power purchase agreement with Pattern
Energy Group, one of the leading
independent power companies in the US, to support the
construction and operation of a wind farm in
Benton County, Indiana, called the AWS Wind Farm. This new
wind farm is expected to start generating
about 500,000 megawatt hours (MWh) of wind power annually.
Acquisitions/Mergers/Takeovers
Year: 2015
AWS acquired Elemental Technologies, a provider of software-
defined video solutions for multiscreen
content delivery. This acquisition strengthens the company's
position in the media and entertainment
industry.
Contracts/Agreements
Year: 2015
Amazon and Bleecker Street, an independently-financed film
distribution company in the US, entered into
a multi-year content licensing agreement.
Contracts/Agreements
Year: 2015
Amazon China entered into an agreement with Baidu, one of the
leading internet services companies, to
provide a search, applications, and online video experience on
Amazon tablets in China.
Contracts/Agreements
Year: 2015
Accenture and AWS formed a business group, the Accenture
AWS Business Group, to help clients to
migrate and run their businesses in AWS cloud. The group
delivers information technology and business
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services through AWS cloud.
Corporate Changes/Expansions
Year: 2015
Amazon announced that Prime Now service in Los Angles will
deliver food from local stores, including
Sprouts Farmers Market, Bristol Farms, Sprinkles Cupcakes,
Fresh & Easy, Erewhon Organic Grocer and
99 Ranch Market.
Corporate Changes/Expansions
Year: 2015
Amazon.ca introduced its Wearable Technology store
(www.amazon.ca/wearabletechnology). The new
store, which offers products in wearable technology including
activity trackers, smart watches, and
wearable cameras, features several products from top brands
including Jawbone, Garmin, Fitbit and
Motorola, as well as products from emerging brands like Lumo
and Spire.
Corporate Changes/Expansions
Year: 2015
Prime Now expanded its delivery options in Chicago, to include
groceries, prepared meals and baked
goods from local stores such as Plum Market, Sprinkles
Cupcakes, and My Fit Foods.
Corporate Changes/Expansions
Year: 2015
The company announced that Prime Now service in Seattle will
deliver food from local restaurants,
including Cactus, Wild Ginger, Skillet, Marination Station,
Re:public, Cafe Yumm!, Ten Mercer, and
Mamnoon.
New Products/Services
Year: 2015
Amazon introduced its one-hour delivery service, Prime Now, in
San Diego, California.
New Products/Services
Year: 2015
Amazon introduced Kindle Textbook Creator, which makes it
easy to create e-Textbooks and other
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educational content with features like flashcards, highlighting,
and note-taking. Kindle Textbook Creator
enhances the learning experience of the educators and authors.
New Products/Services
Year: 2015
AWS introduced Amazon WorkMail, an email and calendaring
service in the cloud. With Amazon
WorkMail, users can send and receive email, manage contacts,
share calendars, and book resources
using the same email applications (Microsoft Outlook, their
Web browser, or their native iOS and Android
email applications) without buying and managing email server
software.
New Products/Services
Year: 2015
The company launched the Collectible Coins store, a
marketplace that gives customers direct access to
more than 10,000 US coins from over 75 dealers.
Acquisitions/Mergers/Takeovers
Year: 2014
Amazon acquired comiXology, a company that operates in the
comic book and graphic novel industry.
comiXology offers a wide variety of digital comic book content
from over 75 of the top publishers and top
independent creators. This acquisition significantly increased
the product offering of the company.
Contracts/Agreements
Year: 2014
Amazon and Giunti, an Italian bookstore chain, announced an
exclusive agreement to launch a new
bookstore model, as well as to offer Giunti customers access to
a wide selection of Amazon products.
Contracts/Agreements
Year: 2014
Amazon announced that as part of its licensing agreement with
Twentieth Century Fox Television
Distribution, Prime Instant Video became the exclusive online-
only subscription home for streaming all
192 episodes of the award-winning series 24.
Contracts/Agreements
Year: 2014
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Amazon entered into a US content licensing agreement with
Aardman Animations, under which Prime
Instant Video became the exclusive subscription streaming
home for award-winning TV and short film
series, Wallace & Gromit, Shaun the Sheep, Timmy Time and
classic animation Rex the Runt.
Contracts/Agreements
Year: 2014
Amazon and CBS, a mass media company, announced a content
licensing agreement for the new CBS
Television series Extant.
Contracts/Agreements
Year: 2014
Amazon entered into a content licensing agreement with HBO to
make Prime Instant Video the exclusive
online-only subscription home for select HBO programming.
The collection includes various shows like
The Sopranos, Six Feet Under, The Wire, Big Love, Deadwood,
Eastbound & Down, Family Tree,
Enlightened, Treme, early seasons of Boardwalk Empire and
True Blood, as well as mini-series like Band
of Brothers, John Adams and others.
Contracts/Agreements
Year: 2014
HIT Entertainment, a preschool entertainment company and a
division of Fisher-Price, announced
Amazon as its exclusive US home to the preschool franchise
Fireman Sam. According to the agreement,
TV episodes, eBooks, and physical products like apparel, toys
and lunch boxes were made available at
Amazon with free shipping and free two-day shipping with
Amazon Prime. .
Contracts/Agreements
Year: 2014
Kindle Worlds entered into licensing agreements with Hasbro
and Warner Bros. Television Group's Alloy
Entertainment. Under the agreement, Kindle Worlds will open
seven new Worlds, including Worlds based
on Hasbro's G.I. JOE brand, and Warner Bros. TV shows
Veronica Mars and Pretty Little Liars' spinoff
Ravenswood.
Corporate Changes/Expansions
Year: 2014
The company opened fulfillment centers in Windsor,
Connecticut; Kent, Washington; and Redlands,
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California.
Corporate Changes/Expansions
Year: 2014
The company announced the availability of Amazon coins for
customers in the US, UK and Germany to
buy, spend and earn on android devices.
Corporate Changes/Expansions
Year: 2014
The company opened one million square feet fulfillment center
in Baltimore, Maryland and a 1.2 million
square feet fulfillment center in Moreno Valley, California.
New Products/Services
Year: 2014
Amazon introduced Fire, the first smartphone designed by the
company. Fire has two new technologies,
Dynamic Perspective and Firefly. Dynamic Perspective uses a
new sensor system which responds to the
way the user holds, views, and moves the Fire smartphone,
while Firefly quickly recognizes the web and
email addresses, phone numbers, bar codes, movies and music,
and allows the user to take action in
seconds.
New Products/Services
Year: 2014
Amazon launched a new 3D printed products store
(www.amazon.com/3dp), a marketplace that gives
customers access to more than 200 print on-demand products.
Many of these products can also be
customized by material, size, styles and color variations, and
personalized with text and image imprints.
Amazon Publishing and Alloy Entertainment, a division of
Warner Bros. Television Group, introduced a
new digital-first imprint with focus on young adult, new adult
and commercial fiction.
New Products/Services
Year: 2014
Amazon.ca introduced two new stores: musical instruments and
wireless, further expanding its selection
available to customers in Canada.
New Products/Services
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Year: 2014
AWS announced the availability of a new SSD-backed volume
type for Amazon Elastic Block Store
(Amazon EBS) that delivers high-performance storage at a low
cost.
New Products/Services
Year: 2014
AWS announced the EC2 container service. This container
management service makes it easy to run
and manage distributed applications using containers on AWS.
With this service, customers can start,
stop, and manage thousands of containers in seconds. AWS
introduced AWS Lamba, a compute service
that runs developers' code in reply to events and manages the
compute resources automatically. This
service is feasible to build and manage applications that respond
quickly to new information.
New Products/Services
Year: 2014
AWS launched its new AWS for the Frankfurt region, marking
its 11th technology infrastructure region
globally for AWS and the second region in the European Union.
Through this new AWS, customers can
leverage AWS to build their businesses and run applications on
infrastructure located in Germany.
New Products/Services
Year: 2014
Amazon launched Amazon Elements, a new line of premium,
everyday essentials with transparent
origins.
New Products/Services
Year: 2014
Amazon.ca launched same-day delivery service in Toronto and
Vancouver. AWS introduced three new
services: AWS Key Management Service, which helps
customers in creating and controlling the
encryption keys used to encrypt their data on the AWS Cloud;
AWS Config, which provides customers
with full visibility into their AWS resources and associated
relationships; and AWS Service Catalog, which
allows enterprise administrators to create and share catalogs of
customized products that incorporate
company-approved standard architectures and configurations.
AWS introduced AWS CodeDeploy, a fully
managed service that allows developers to automate the process
of deploying and updating applications
on Amazon EC2.
New Products/Services
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Year: 2014
AWS announced the availability of Dense Compute nodes, a
new SSD-based node type. Dense Compute
nodes allow customers to create faster, lower-cost data
warehouses with Amazon Redshift.
New Products/Services
Year: 2014
AWS announced the availability of T2 instances, a new Amazon
EC2 instance type. T2 instances was
designed to significantly reduce costs for applications that do
not require sustained high central
processing unit (CPU) performance but benefit from the ability
to burst to full core performance. AWS
launched several new capabilities, including Amazon Cognito,
Amazon Mobile Analytics and Mobile
Software Development Kit (SDK), to help developers in
building, deploying, and scaling mobile
applications in a better way. AWS introduced Amazon Zocalo,
an enterprise storage and sharing service
that improves user productivity. The company introduced
Kindle Unlimited, an eBook subscription service
which gives customers access to over 600,000 eBooks and
audiobooks, for $9.99 per month.
New Products/Services
Year: 2014
The company introduced Amazon Local Register, a secure card
reader and mobile application. This
application provides local businesses with the tools they need to
quickly and easily accept credit and
debit cards from a smartphone or tablet and keep track of their
growing business.
New Products/Services
Year: 2014
The company introduced Fire TV, a tiny box that allows easy
and instant access to Netflix, Prime Instant
Video, Hulu Plus, WatchESPN, SHOWTIME, low-cost video
rentals, and others. Amazon Game Studios
introduced Sev Zero, its first game built from the ground up for
Fire TV. The company launched its
wearable technology store, which offers a variety of wearable
technology and research wearable devices,
including activity trackers, smart watches and wearable
cameras.
New Products/Services
Year: 2014
The company launched the new German-language publishing
program under Amazon Publishing. The
European Amazon Publishing team acquired German-language
fiction for publication in Kindle and print
editions available on Amazon.
New Products/Services
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Year: 2014
The company launched Waterfall Press, a new Christian imprint
specializing in faith-based non-fiction and
fiction.
New Products/Services
Year: 2013
The company launched Amazon Coin, a new virtual currency for
purchasing games, applications and in-
app items on Kindle Fire. AWS introduced AWS OpsWorks, an
application management solution for the
complete lifecycle of complex applications, including resource
provisioning, configuration management,
deployment, monitoring and access control. This enables
developers to manage all tasks required to
model, deploy, scale, and maintain their applications.
Amazon.ca launched Amazon Mobile Application
for iPhone, iPad, Android and Windows Phone. This allows
customers to browse and shop for products,
compare prices, read reviews and make purchases on the go.
Acquisitions/Mergers/Takeovers
Year: 2013
Amazon acquired IVONA Software, a text-to-speech technology
company.
Acquisitions/Mergers/Takeovers
Year: 2013
The company acquired Touchco, a touch screen technology
company.
Contracts/Agreements
Year: 2013
Amazon reached an agreement to acquire Goodreads, one of the
world's largest sites for readers and
book recommendations.
Contracts/Agreements
Year: 2013
Amazon reached an agreement to acquire TenMarks, a company
which designs web-based mathematics
curriculum for students. Amazon and TenMarks will together
develop educational content and
applications, across multiple platforms.
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Corporate Changes/Expansions
Year: 2013
Amazon opened a one million square feet fulfillment center in
Tracy, California as well as in Coppell,
Texas.
Corporate Changes/Expansions
Year: 2013
The company opened a new customer service facility in
Winchester, Kentucky.
Corporate Changes/Expansions
Year: 2013
The company allowed authors and publishers to use the self-
service Kindle DTP to upload and make
available their books in Spanish, Portuguese and Italian to
customers worldwide.
New Products/Services
Year: 2013
Amazon announced the availability of Amazon Cloud Player for
iOS in BMW applications and MINI
Connected-equipped vehicles from model year 2011 forward.
Amazon Cloud Player customers using
iPhone and iPod Touch devices can access their music using the
vehicle's controller and screen. Amazon
Publishing launched StoryFront, a new imprint offering short
fiction across genres. Amazon introduced a
new version of Kindle FreeTime on Kindle Fire tablets with
several new educational books, applications,
games and videos, including Common Core Standard-aligned
books, educational applications from
developers like BrainPOP and Agnitus, and movies and TV
shows.
New Products/Services
Year: 2013
Amazon launched the Australian Kindle Store, offering more
than two million eBooks, the most English
language best sellers and more than 400,000 Kindle-exclusive
titles. AWS launched Amazon
WorkSpaces, a fully managed desktop computing service in the
cloud. AWS launched Amazon
AppStream, a new service that enables developers to stream
resource-intensive applications and games
from the cloud to a broad range of devices.
New Products/Services
Year: 2013
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Amazon Studios, the original film and series production arm of
Amazon, introduced Amazon Storybuilder,
a new product to help writers. Amazon Storybuilder makes
notecarding digital, giving screenwriters the
ability to lay out digital notecards on a virtual corkboard to
capture the beats of their story. Also, these
notecards are saved online, giving users access to their projects
on their computer, tablet or smartphone.
New Products/Services
Year: 2013
AWS launched Amazon Elastic Transcoder, a highly scalable
service for transcoding video files between
different digital media formats. Through this, customers can
convert their large high resolution master
video files into smaller versions that are optimized for playback
on websites, mobile devices, connected
TVs and other video platforms.
New Products/Services
Year: 2013
Amazon entered into an exclusive content licensing agreement
with new film studio A24 to make Prime
Instant Video the exclusive premium subscription home for all
of the current and forthcoming A24 titles
shortly following their release on DVD and Blu-Ray.
New Products/Services
Year: 2013
AWS also introduced Amazon Kinesis, a fully managed service
for real-time processing of high-volume,
streaming data. It also introduced Amazon Relational Database
Service (Amazon RDS) for PostgreSQL.
Amazon RDS manages complex and time-consuming
administrative tasks such as PostgreSQL software
installation and upgrades, storage management, replication for
high-availability and back-ups for disaster
recovery.
New Products/Services
Year: 2013
The company also launched Amazon Storyteller, a free online
tool for writers and filmmakers, which turns
scripts into storyboards. Amazon launched Amazon Art
(www.amazon.com/art), a marketplace offering
customers direct access to more than 40,000 works of fine art
from over 150 galleries and dealers. The
company launched 'Login and Pay with Amazon', allowing
participating companies to empower customers
to browse and buy using their Amazon account information. The
company's Wine Store introduced
shipping to customers in New York, Michigan, Arizona and
Louisiana.
New Products/Services
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Year: 2013
The company launched Kindle Fire HD with a large 8.9 inch
display in the UK, Germany, France, Italy,
Spain and Japan. Amazon.ca launched beauty and health and
personal care stores offering more than
80,000 items, including diapers and wipes, household supplies,
health care and nutrition, personal care
items and beauty products.
New Products/Services
Year: 2013
The company launched 50+ Active and Healthy Living Store
(www.amazon.com/50activeliving) featuring
several nutrition, wellness, exercise and fitness, medical,
personal care, beauty and entertainment items.
Amazon Wine Store introduced shipping to customers in Texas.
Amazon Publishing launched Kindle
Worlds, the first commercial publishing platform that will
enable writers to create fan fiction based on a
range of original stories and characters and earn royalties.
Plans/Strategy
Year: 2013
AWS announced the availability of I2 instances, the next
generation of Amazon EC2 storage-optimized
high I/O instances based on solid state disk (SSD) technology
that provides customers with high random
I/O performance.
Acquisitions/Mergers/Takeovers
Year: 2013
In May, the company acquired Liquavista from Samsung
Electronics.
Acquisitions/Mergers/Takeovers
Year: 2012
Amazon acquired Kiva Systems, one of the leading developers
of material handling technology.
Contracts/Agreements
Year: 2012
AWS entered into an agreement with Netflix to operate a
number of mission-critical, customer-facing and
backend applications for Netflix.
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Contracts/Agreements
Year: 2012
LOVEFiLM, an Amazon company, and Sony Pictures Television
signed a multi-year content deal,
allowing LOVEFiLM members access to new and future Sony
Pictures titles, as well as catalog titles and
TV series.
Corporate Changes/Expansions
Year: 2012
Amazon expanded its fulfillment center in Phoenix by 400,000
square feet.
Corporate Changes/Expansions
Year: 2012
The company opened a 193,500 square feet fulfillment center in
Canada, 450,000 square feet fulfillment
center in the UK, 1,000,000 square feet fulfillment center in
Germany, and 860,800 square feet fulfillment
center in Japan.
Corporate Changes/Expansions
Year: 2012
The company opened 1,000,000 square feet fulfillment center in
Germany and 430,400 square feet
fulfillment center in France. Amazon also opened nearly one
million square feet fulfillment center in
Spartanburg, South Carolina.
Corporate Changes/Expansions
Year: 2012
The company opened a 244,000 square feet fulfillment center in
Saga, Japan.
New Products/Services
Year: 2012
Amazon launched Amazon Textbook Rental program. Through
this program, students can rent textbooks
for the semester and save up to 70%. The company launched
India Kindle Store on Amazon.com
(www.amazon.com/kindlestoreindia). Amazon launched its
Amazon Appstore in the UK, Germany,
France, Italy and Spain. This gives the European customers
access to Amazon's broad range of Android
applications with the convenience of shopping on Amazon from
their Android phones and tablets.
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New Products/Services
Year: 2012
Amazon launched Kindle Paperwhite and Kindle Paperwhite
third Generation (3G). These are the most
advanced e-readers created with 62% more pixels and 25%
higher contrast. Amazon.co.jp introduced
Japanese Kindle Store and Kindle Paperwhite, the first
Japanese-language Kindle. Amazon introduced a
new Kindle application designed for Windows 8. The company
opened fulfillment centers in the following
locations: one each in Delaware, Indiana and Spain, and two
each in Tennessee and Virginia.
New Products/Services
Year: 2012
Amazon Services, a subsidiary of the company, launched a new
version of Amazon WebStore, a full-
featured e-commerce product that enables small and medium
sized retailers and manufacturers to
design, build and manage their multichannel e-commerce
businesses using the company's technology.
New Products/Services
Year: 2012
AWS introduced Amazon Simple Workflow Service, a workflow
service for developing scalable and
resilient applications. The company launched a new Spanish-
language eBook store within the Amazon
Kindle Store, eBooks Kindle en Espanol
(www.amazon.com/tiendakindle). AWS introduced Amazon
CloudSearch, a new service that allows customers to easily
integrate fast and highly scalable search
functionality into their applications. Amazon launched
AmazonSupply (www.amazonsupply.com), a new
website offering a broad range of parts and supplies to business,
industrial, scientific and commercial
customers. Amazon.ca launched its new Baby store
(amazon.ca/baby) with more than 25,000 baby-
related products.
New Products/Services
Year: 2012
Amazon launched Kindle Fire high definition (HD) tablet which
has seven inch display and is sold for
$199.
New Products/Services
Year: 2012
The company launched Fulfillment by Amazon, a new service
for third-party sellers that provides access
to Amazon's fulfillment and customer service resources and
expertise. Amazon launched Amazon Wine
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(www.amazon.com/wine), a new website offering customers a
broad range of wines crafted by wineries
around the country.
New Products/Services
Year: 2012
The company launched the Brazil Kindle Store
(www.amazon.com.br) and Free Portuguese Kindle
reading applications for Android phones and tablets, iPads and
iPhones. Amazon launched Friends &
Family Gifting, a feature that allows customers to keep track of
birthdays and special occasions, get
shopping reminders and manage gift ideas for everyone on their
list.
Patent Grant
Year: 2012
Amazon Publishing acquired the publication rights from Avalon
Books to more than 3,000 backlist titles
mainly in the romance, mystery and Western categories.
Plans/Strategy
Year: 2011
The company announced plans for a new fulfillment center in
Romeoville, Illinois, and Jacksonville,
Florida.
Acquisitions/Mergers/Takeovers
Year: 2011
Amazon acquired the remaining shares in LOVEFiLM
International, one of the leading European
subscription entertainment services.
Contracts/Agreements
Year: 2011
CBS Corporation (CBS) and Amazon entered into a non-
exclusive licensing agreement enabling
Amazon's customers to stream TV shows from CBS's library.
Further in the year, Amazon signed a
licensing agreement with NBCUniversal Domestic TV
Distribution allowing Amazon Prime members to
stream select Universal Pictures movies through Prime Instant
Video.
Contracts/Agreements
Year: 2011
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The company entered into a partnership with Triggit, a San
Francisco based company, to strengthen its
focus on online display advertisement business.
Corporate Changes/Expansions
Year: 2011
Amazon and Hearst Corporation (Hearst) entered into an
expanded, multi-faceted consumer marketing,
e-commerce and content relationship. Through this relationship,
Amazon became Hearst's single-largest
third-party seller of print subscriptions for its magazines
through digital channels.
Corporate Changes/Expansions
Year: 2011
Amazon opened a 900,000 square feet fulfillment center in
Indianapolis, Indiana
Corporate Changes/Expansions
Year: 2011
The company opened 1.2 million square feet fulfillment center
in Phoenix, Arizona. Amazon company
opened 500,000 square feet fulfillment center in Lebanon,
Tennessee.
New Products/Services
Year: 2011
Amazon launched Kindle Fire selling at $199, much lower than
Apple's cheapest iPad priced at $499.
New Products/Services
Year: 2011
Amazon Launchpad announced a Kickstarter Collection, which
features over 300 Kickstarter products
available for purchase on Amazon.com.
New Products/Services
Year: 2011
Amazon.es launched the Spanish Kindle Store offering its
customers access to more than 22,000
Spanish-language Kindle books, including best sellers, and
more than a thousand free classics in
Spanish. Amazon.it launched the Italian Kindle Store offering
its customers more than 16,000 Italian-
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language Kindle books, a wide range of best sellers and
hundreds of free Italian classics
New Products/Services
Year: 2011
Amazon.fr launched the French Kindle Store offering its
customers more than 35,000 French-language
Kindle books, 28 L'Express best sellers, graphic novels and
more than 4,000 free classics in French.
Amazon.ca launched its new Tools and Building Supplies Store
(amazon.ca/tools) featuring more than
60,000 tool and home improvement-related products. Further in
the year, Endless.com launched its free
endless.com application for iPhone. This application allows
Amazon's customers to purchase from a wide
assortment of shoes and accessories for men, women and kids.
New Products/Services
Year: 2011
The company launched the biggest eBook store in Germany. .
Plans/Strategy
Year: 2011
Amazon, in partnership with the UK government, announced
plans to explore the steps required to make
the delivery of parcels by small drones a reality.
Plans/Strategy
Year: 2011
The company announced plans work with Hearst in e-commerce.
Regulatory Approval
Year: 2011
A cross government team supported by the UK Civil Aviation
Authority (CAA) provided Amazon with
permissions to explore three key innovations: beyond line of
sight operations in rural and suburban areas;
testing sensor performance to make sure the drones can identify
and avoid obstacles; and flights where
one person operates multiple highly-automated drones.
Acquisitions/Mergers/Takeovers
Year: 2011
Amazon.com, Inc.
History
Amazon.com, Inc.
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In November, the company acquired a Charlotte-based company
Yap, which expert in voice-to-text
technology.
Acquisitions/Mergers/Takeovers
Year: 2010
Amazon acquired Quidsi, which operates Diapers.com, an
online baby care specialty site, and Soap.com,
an online site for everyday essentials.
Acquisitions/Mergers/Takeovers
Year: 2010
The company acquired BuyVIP.com, a fashion and lifestyle
online buying community.
Corporate Changes/Expansions
Year: 2010
Amazon allowed authors and publishers around the world to use
the self-service Kindle Digital Text
Platform (DTP) to upload and sell books in English, German
and French to customers worldwide in the
Kindle Store. Previously, the service was available only to
authors and publishers in the US.
Corporate Changes/Expansions
Year: 2010
BuyVIP.com has more than six million members in countries
such as Spain, Germany and Italy.
New Products/Services
Year: 2010
Amazon introduced Kindle DX with Global Wireless, a new
version of Kindle with the convenience of
wireless content delivery, in over 100 countries.
New Products/Services
Year: 2010
Amazon launched its Wheels Store, a shopping destination for
wheels and related parts and accessories.
Subsequently, Amazon also launched a new generation of
Kindle, with electronic ink screen, 21% smaller
body and 15% lighter weight. Endless.com launched its new
jewelry category featuring 68 brands and
more than 3,500 styles.
Amazon.com, Inc.
History
Amazon.com, Inc.
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New Products/Services
Year: 2010
Amazon.ca launched its new Sports and Outdoors Store
featuring several brands and sports and activity
related products.
New Products/Services
Year: 2010
AWS launched the beta release of Amazon Simple Notification
Service. This service allows developers to
publish messages from an application and immediately deliver
the message to subscribers or other
applications. AWS launched its Amazon Relational Database
Service in the European Union. The service
provides cost-efficient and resizable database capacity in the
cloud by automating database
administration tasks. Amazon launched a new customer
education center, Amazon 3D 101, a one stop
information and shopping center for all 3D related merchandise.
Acquisitions/Mergers/Takeovers
Year: 2009
Amazon completed the acquisition of Zappos.com, an online
apparel, footwear and accessories retailer.
New Products/Services
Year: 2009
The company introduced 'Amazon Kindle 2'. Amazon launched
the Amazon Xbox LIVE Store,
www.amazon.com/xboxlive, offering customers the option to
purchase and gift selected Xbox LIVE
games, subscription cards and Microsoft Points cards. The
company launched Amazon Kindle DX, a
reading device that offers Kindle's wireless delivery and a
massive selection of content with a large 9.7
inch electronic paper display, built-in PDF reader, auto-rotate
capability, and storage for up to 3,500
books.
New Products/Services
Year: 2009
The company launched AmazonBasics
(www.amazon.com/AmazonBasics), a new private-label
collection
of consumer electronics.
Acquisitions/Mergers/Takeovers
Amazon.com, Inc.
History
Amazon.com, Inc.
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Year: 2008
Amazon acquired Fabric.com, an online fabric store offering
custom measured and cut fabrics, as well as
patterns, sewing tools and accessories.
Acquisitions/Mergers/Takeovers
Year: 2008
Amazon completed the acquisition of AbeBooks, an online
marketplace for books, with over 110 million
primarily used, rare and out-of-print books listed for sale by
thousands of independent booksellers from
around the world.
Acquisitions/Mergers/Takeovers
Year: 2008
LOVEFiLM, a digital versatile disc (DVD) rental subscription
service provider in the UK, acquired
Amazon's DVD rental business in the UK and Germany.
Amazon completed the acquisition of
Audible.com. Audible is a provider of spoken audio information
and entertainment on the Internet. As a
result of the transaction, Audible became a wholly-owned
subsidiary of Amazon.
Contracts/Agreements
Year: 2008
Internet Movie Database (www.imdb.com), a subsidiary of
Amazon, agreed to acquire Without A Box, an
online service that enables independent filmmakers to submit
their works to festivals worldwide and to
promote movies online.
Corporate Changes/Expansions
Year: 2008
AWS extended Amazon EC2 to the European market.
New Products/Services
Year: 2008
Amazon launched its new Indie & Art House store at
www.amazon.com/indies.
New Products/Services
Year: 2008
Amazon.com, Inc.
History
Amazon.com, Inc.
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The company also launched Motorcycle & all-terrain vehicle
(ATV) Store (www.amazon.com/motorcycle),
a single shopping destination for motorcycle and ATV parts,
accessories and protective gear. AWS
launched a public beta of Amazon Elastic Compute Cloud
(Amazon EC2) running Microsoft Windows
Server and Microsoft SQL Server, which provided even greater
flexibility for deploying solutions in the
AWS cloud.
Acquisitions/Mergers/Takeovers
Year: 2007
Amazon acquired www.dpreview.com, a site for digital camera
information and reviews. The company
acquired Brilliance Audio (www.brillianceaudio.com), the
largest independent publisher of audio books in
the US.
Acquisitions/Mergers/Takeovers
Year: 2006
Amazon acquired Shopbop.com (www.shopbop.com), a retailer
of fashion-forward apparel, shoes and
accessories for women.
New Products/Services
Year: 2006
The company launched Endless.com, an online shoe and
accessories store.
Acquisitions/Mergers/Takeovers
Year: 2005
Amazon acquired BookSurge, a global leader in inventory-free
book printing and fulfillment based in
Charleston, South Carolina.
New Products/Services
Year: 2005
The company officially launched its search engine A9. AWS
launched 'Amazon S3', a simple storage
service for software developers at very low costs.
Acquisitions/Mergers/Takeovers
Year: 2004
Amazon.com, Inc.
History
Amazon.com, Inc.
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Amazon acquired joyo.com, one of the largest online retailers of
books, music and videos in China.
Through this acquisition, the company entered the Chinese
internet market.
Contracts/Agreements
Year: 2004
The company signed a strategic alliance with The Bombay
Company to launch new websites powered by
Amazon's e-commerce technology for Bombay, Bombay Kids,
Bombay Outlet, and Bombay's Canadian
operations.
Contracts/Agreements
Year: 2003
Amazon signed a multi-year agreement with the National
Basketball Association (NBA) and Foot Locker
to operate the NBA Store on NBA.com and the Women's NBA
Store on WNBA.com.
Corporate Changes/Expansions
Year: 2003
The company added over 40,000 gourmet food items, more than
60,000 jewelry items, and over 70,000
health and personal care items to its product portfolio.
Contracts/Agreements
Year: 2002
Amazon established a strategic alliance with the Virgin
Entertainment Group to re-launch Virgin
Megastore's US and Japanese websites using the Amazon e-
commerce platform.
New Products/Services
Year: 2002
The company launched its Canadian website.
Contracts/Agreements
Year: 2001
Amazon established a strategic alliance with Borders Group to
re-launch the Borders.com website on the
Amazon e-commerce platform.
Amazon.com, Inc.
History
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New Products/Services
Year: 2001
The company launched imaginarium.com, a co-branded
specialty and learning toy store.
Contracts/Agreements
Year: 2000
Amazon formed a strategic alliance with Toysrus.com to create
a co-branded toy and video games store
as well as a co-branded baby products store.
Financing Agreements
Year: 2000
In April, Amazon invested US$30 million in Wine.com
(WineShopper).
Corporate Changes/Expansions
Year: 1999
Amazon expanded with the acquisition of stakes in
drugstore.com, HomeGrocer.com, Pets.com and
Exchange.com.
Acquisitions/Mergers/Takeovers
Year: 1998
Amazon acquired Bookpages, Telebook, Internet Movie
Database, Planet All and Junglee Corp.
Stock Listings/IPO
Year: 1997
The company's initial public offering on the NASDAQ Stock
Exchange took place.
Corporate Changes/Expansions
Year: 1995
The company's website was publicly launched, when it became
the exclusive book retailer on the
Netscape and America Online websites.
Amazon.com, Inc.
History
Amazon.com, Inc.
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Corporate Changes/Expansions
Year: 1994
Amazon was promoted by Jeff Bezos.
Amazon.com, Inc.
Key Employees
Amazon.com, Inc.
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Key Employees
KEY EMPLOYEES
Name Job Title Board
Sahar Baghery Business Development Executive,
EMEA-Amazon Prime Video
Senior Management
Jeffrey P. Bezos Chairman, Chief Executive Officer,
President
Executive Board
Andrew R. Jassy Chief Executive Officer-Amazon
Web Services
Senior Management
Jeffrey A. Wilke Chief Executive Officer-Worldwide
Consumer
Senior Management
Brian T. Olsavsky Chief Financial Officer, Senior Vice
President
Senior Management
Shelley L. Reynolds Controller, Principal Accounting
Officer, Vice President
Senior Management
Jamie S. Gorelick Director Non Executive Board
Daniel P. Huttenlocher Director Non Executive Board
Judith A. McGrath Director Non Executive Board
Jonathan J. Rubinstein Director Non Executive Board
Thomas O. Ryder Director Non Executive Board
Patricia Q. Stonesifer Director Non Executive Board
Wendell P. Weeks Director Non Executive Board
Tom A. Alberg Director Non Executive Board
Rosalind G. Brewer Director Non Executive Board
Indra Nooyi Director Non Executive Board
David A. Zapolsky General Counsel, Secretary, Senior
Vice President
Senior Management
Jeffrey M. Blackburn Senior Vice President-Business
Development
Senior Management
Amazon.com, Inc.
Key Employee Biographies
Amazon.com, Inc.
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Key Employee Biographies
KEY EMPLOYEE BIOGRAPHIES
Jeffrey P. Bezos
Board:Executive Board
Job Title:Chairman, Chief Executive Officer, President
Since:2000
Age:55
Mr. Bezos is the President, Chief Executive Officer and
Chairman at Amazon. Previously, he served as
the company's President until 1999. Mr. Bezos founded the
Bezos Day One Fund in 2018
Andrew R. Jassy
Board:Senior Management
Job Title:Chief Executive Officer-Amazon Web Services
Since:2016
Age:51
Mr. Jassy has been the Chief Executive Officer of Amazon Web
Services at Amazon since 2016.
Previously, he served as the Senior Vice President of Amazon
Web Services at the company from 2006
to 2016.
Jeffrey A. Wilke
Board:Senior Management
Job Title:Chief Executive Officer-Worldwide Consumer
Since:2016
Age:52
Mr. Wilke has been the Chief Executive Officer of Worldwide
Consumer at Amazon since 2016. Prior to
this position, he served as the Senior Vice President of
Consumer Business at the company from 2012 to
2016. Mr. Wilke also served as the Senior Vice President of
North American Retail at Amazon from 2007
to 2012, and Senior Vice President of Worldwide Operations
from 2002 to 2006. He joined the company
as a Vice President and the General Manager of Operations in
1999. Mr. Wilke also served as a Vice
President and General Manager of Pharmaceutical Fine
Chemicals at Honeywell International.
Brian T. Olsavsky
Board:Senior Management
Job Title:Chief Financial Officer, Senior Vice President
Since:2015
Age:55
Amazon.com, Inc.
Key Employee Biographies
Amazon.com, Inc.
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Mr. Olsavsky is the Senior Vice President and the Chief
Financial Officer at Amazon. Prior to this position,
he served as the Vice President of Finance and Chief Financial
Officer for the Global Consumer Business
at the company from 2011 to 2015. Mr. Olsavsky joined
Amazon in 2002. He also served as the Vice
President of Finance for North America retail business unit and
acquisitions at the company from 2007 to
2010, and also led the finance departments for Amazon's
Worldwide Operations organization from 2002
to 2007. Prior to joining Amazon, he held several financial and
business management positions at Fisher
Scientific and several financial and operational roles at BF
Goodrich and Union Carbide.
Shelley L. Reynolds
Board:Senior Management
Job Title:Controller, Principal Accounting Officer, Vice
President
Since:2007
Age:54
Ms. Reynolds has been the Vice President, Controller and
Principal Accounting Officer at Amazon since
2007. She served as the Vice President of Finance and
Controller at the company from 2006 to 2007.
Prior to joining Amazon, Ms. Reynolds was a Partner at Deloitte
& Touche from 1998 to 2006.
Jamie S. Gorelick
Board:Non Executive Board
Job Title:Director
Since:2012
Age:68
Ms. Gorelick has been a Director at Amazon since 2012. She
has also been a Partner with the law firm
Wilmer Cutler Pickering Hale and Dorr since 2003. Previously,
Ms. Gorelick was the Deputy Attorney
General of the US, General Counsel of the Department of
Defense, an Assistant to the Secretary of
Energy, and a member of the bipartisan National Commission
on Terrorist Threats Upon the US. She has
been a Director at VeriSign since 2015. Ms. Gorelick served as
a Director at United Technologies
Corporation from 2000 to 2014 and at Schlumberger Limited
from 2002 to 2010.
Daniel P. Huttenlocher
Board:Non Executive Board
Job Title:Director
Since:2016
Age:60
Mr. Huttenlocher has been a Director at Amazon since 2016.
Mr. Huttenlocher has been the Dean and
Vice Provost of Cornell Tech at Cornell University since 2012.
Currently, he also serves as a Director at
Corning Incorporated.
Judith A. McGrath
Amazon.com, Inc.
Key Employee Biographies
Amazon.com, Inc.
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Board:Non Executive Board
Job Title:Director
Since:2014
Age:66
Ms. McGrath has been a Director at Amazon since 2014. She
has also been the President of Astronauts
Wanted * No experience necessary, a multimedia joint venture
between Ms. McGrath and Sony Music
Entertainment, since 2013. Ms. McGrath was the Chairperson
and Chief Executive Officer at MTV
Networks Company, a subsidiary of Viacom, from 2004 to 2011.
Jonathan J. Rubinstein
Board:Non Executive Board
Job Title:Director
Since:2010
Age:62
Mr. Rubinstein has been a Director at Amazon since 2010. He
was the Co-Chief Executive Officer at
Bridgewater Associates from 2016 to April 2017. Mr.
Rubinstein served as the Senior Vice President of
Product Innovation for the Personal Systems Group at Hewlett-
Packard Company (HP) from 2011 to
2012. He was also a Senior Vice President and the General
Manager of Palm Global Business Unit at HP
from 2010 to 2011. Mr. Rubinstein was the Chief Executive
Officer and President at Palm, a smartphone
manufacturer, from 2009 until its acquisition by the HP in 2010,
and the Chairman of its Board of
Directors from 2007 through the acquisition. Prior to joining
Palm, he was a Senior Vice President at
Apple and was the General Manager of the iPod Division. Mr.
Rubinstein served as a Director at
Qualcomm Incorporated in the past.
Thomas O. Ryder
Board:Non Executive Board
Job Title:Director
Since:2002
Age:74
Mr. Ryder has been a Director at Amazon since 2002. He served
as the Chairman at the Reader’s Digest
Association 1998 to 2006 and its Chief Executive Officer from
1998 to 2005. From 1984 to 1998, Mr.
Ryder also held various roles at American Express, including
President of American Express Travel
Related Services International. He has been a Director at RPX
Corporation since 2009, at Quad/Graphics
since 2010, and at Interval Leisure Group since 2016. Mr. Ryder
served as a Director at Starwood Hotels
& Resorts Worldwide from 2001 to 2016, and the Chairman of
the Board of Directors at Virgin Mobile
USA from 2007 to 2009.
Patricia Q. Stonesifer
Board:Non Executive Board
Amazon.com, Inc.
Key Employee Biographies
Amazon.com, Inc.
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Job Title:Director
Since:1997
Age:62
Ms. Stonesifer has been a Director at Amazon since 1997. She
has also been the President and Chief
Executive Officer at Martha's Table since 2013. Previously, Ms.
Stonesifer was the Vice Chairperson of
the Board of Regents at Smithsonian Institution from 2012 to
2013 and the Chairperson from 2009 to
2012. She also served as a Senior Advisor to the Bill and
Melinda Gates Foundation from 2008 to 2012.
Previously, Ms. Stonesifer served as the Chief Executive
Officer at Bill and Melinda Gates Foundation
from 2006 to 2008 and the President and Co-Chairperson from
1997 to 2006. During 1988–97, she
served in many roles at Microsoft Corporation, including Senior
Vice President of the Interactive Media
division. Since 2009, Ms. Stonesifer has been a Private
Philanthropy Advisor. She also served as the
Chairperson at the Gates Learning Foundation from 1997 to
1999.
Wendell P. Weeks
Board:Non Executive Board
Job Title:Director
Since:2016
Age:59
Mr. Weeks has been a Director at Amazon since 2016. He has
been the Chief Executive Officer at
Corning Incorporated since 2005, the President since 2010 and
the Chairman since 2007. Mr. Weeks
also serves as a Director at Merck & Co.
Tom A. Alberg
Board:Non Executive Board
Job Title:Director
Since:1996
Age:78
Mr. Alberg has been a Director at Amazon since 1996. He has
also been a Managing Director at Madrona
Venture Group since 1999 and a Principal at Madrona
Investment Group since 1996. Prior to co-founding
Madrona Investment Group, Mr. Alberg served as the President
at LIN Broadcasting Corporation; and an
Executive Vice President at McCaw Cellular Communications
and at AT&T Wireless Services.
David A. Zapolsky
Board:Senior Management
Job Title:General Counsel, Secretary, Senior Vice President
Since:2014
Age:55
Mr. Zapolsky has been the Senior Vice President, General
Counsel and Secretary at Amazon since 2014.
Prior to this position, he served as the Vice President, General
Counsel and Secretary at the company
Amazon.com, Inc.
Key Employee Biographies
Amazon.com, Inc.
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from 2012 to 2014, and the Vice President and Associate
General Counsel for Litigation and Regulatory
matters from 2002 to 2012. Mr. Zapolsky joined Amazon in
1999. Prior to joining the company, he was a
Partner at the Seattle offices of Dorsey & Whitney and Bogle &
Gates. Mr. Zapolsky also served as an
Assistant District Attorney in the Brooklyn District Attorney's
Office and later practiced law at Wachtell
Lipton Rosen & Katz.
Jeffrey M. Blackburn
Board:Senior Management
Job Title:Senior Vice President-Business Development
Since:2006
Age:49
Mr. Blackburn has been the Senior Vice President of Business
Development at Amazon since 2006. He
served as the Vice President of Business Development at the
company from 2004 to 2006, the Vice
President of European Customer Service from 2003 to 2004 and
the Vice President of Operations
Integration from 2002 to 2003. Prior to joining Amazon in 1998,
Mr. Blackburn was an Assistant Vice
President at Deutsche Morgan Grenfell.
Amazon.com, Inc.
Major Products & Services
Amazon.com, Inc.
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Major Products & Services
MAJOR PRODUCTS & SERVICES
Amazon.com, Inc. (Amazon or 'the company') is one of the
largest global online retailers. The company's
key products and services include the following:
Products:
Books:
Children's Books
Magazines
Textbooks
Kindle Books
Audible Audiobooks
Movies, Music and Games:
Movies
Blu-Ray
Amazon Videos
Compact Discs (CDs) and Vinyl
Digital Music
Musical Instruments
Headphones
Video Games
Personal Computer Games
Digital Games
Entertainment Collectibles
Electronics and Computers:
TVs and Videos
Home Audio and Theater
Camera, Photo and Video
Cell Phones and Accessories
Headphones
Video Games
Bluetooth and Wireless Speakers
Car Electronics
Musical Instruments
Wearable Technology Products
Electronic Accessories
Computers and Tablets
Monitors
Computer Accessories
Drives and Storage Products
Computer Parts and Components
Amazon.com, Inc.
Major Products & Services
Amazon.com, Inc.
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Software Products
Printers and Ink
Office and School Supplies
Home, Garden and Tools:
Kitchen and Dining
Furniture
Bedding and Bath
Appliances
Patio, Lawn and Garden Equipment
Fine Art
Arts, Crafts and Sewing
Pet Supplies
Wedding Registry Items
Event and Party Supplies
Home Improvement Supplies
Power and Hand Tools
Lamps and Light Fixtures
Kitchen and Bath Fixtures
Hardware
Beauty, Health and Food:
Beauty Products
Men's Grooming Products
Health, Household and Baby Care Products
Vitamins and Dietary Supplements
Grocery and Gourmet Food
Wine
Toys, Kids and Baby:
Toys and Games
Baby Products
Video Games for Kids
Clothing, Shoes and Jewelry:
Clothing for Men, Women, Kids and Infants
Luggage
Jewelry
Handmade Products:
Jewelry
Handbags and Accessories
Beauty and Grooming Products
Home Decors
Artwork
Amazon.com, Inc.
Major Products & Services
Amazon.com, Inc.
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Stationery and Party Supplies
Kitchen and Dining Products
Furniture
Sports and Outdoors:
Athletic Clothing
Exercise and Fitness Equipment
Hunting and Fishing Equipment
Team Sports
Golf Equipment
Leisure Sports Products
Sports Collectibles
Camping and Hiking Equipment
Cycling
Outdoor Clothing
Scooters, Skateboards and Skates
Water and Winter Sports
Climbing
Automotive and Industrial:
Automotive Parts and Accessories
Automotive Tools and Equipment
Car/Vehicle Electronics and Global Positioning System (GPS)
Tires and Wheels
Motorcycle and Powersports
Industrial Supplies
Lab and Scientific Products
Janitorial and Safety Products
Amazon Music:
Prime Music
Open Web Player
Kindle E-Readers and Books:
Kindle
Kindle Paperwhite
Kindle Voyage
Kindle Oasis
Kindle For Kids Bundle
Kindle Accessories
Kindle Books
Newsstand
Kindle Unlimited
Free Kindle Reading Applications
Kindle Cloud Reader
Amazon.com, Inc.
Major Products & Services
Amazon.com, Inc.
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Fire Tablets
Amazon Fire TV:
Fire TV Stick
Fire TV and HD Antenna Bundle
Prime Video
Amazon Video
Fire TV Applications and Channels
Games for Fire TV
Amazon Photos and Drive
Echo and Alexa:
Amazon Echo
Echo Dot
Amazon Tap
Alexa Application
Alexa Smart Home Accessories
Alexa Skills Guide
Services:
Web services (compute, storage, and database offering)
Publishing services
Advertising services
Co-Branded credit cards
Amazon.com, Inc.
SWOT Analysis
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SWOT Analysis
SWOT ANALYSIS
Amazon.com, Inc. (Amazon or 'the company') is a web service
provider and online retailer. Strong
financial performance, wide customer base and strong
distribution channel network are the company's
major strengths, whereas patent infringement issues and
overdependence on US remain causes for
concern. Increase in demand for cloud computing services,
positive outlook for online retail sales in US,
and strategic agreements and acquisitions are likely to offer
growth opportunities to the company.
However, competitive environment, stringent regulations and
seasonality changes could affect its
business operations.
Strength
Strong financial performance
Strong distribution channel network
Wide customer base
Weakness
Overdependence on US
Patent infringement issues affect stakeholder
confidence
Opportunity
Increase in demand for cloud computing services
Positive outlook for online retail sales in US
Strategic agreements and acquisitions
Threat
Competitive environment
Stringent regulations could increase the cost of doing
business
Seasonality changes could affect the company’s
business operations
Strength
Strong financial performance
Amazon reported revenue of US$232,887 million in FY2018, as
compared to US$177.866 million in
FY2017, an annual growth of 30.9%. The growth in revenue was
primarily due to the strong performance
from its North America, international and AWS segments. The
North America segment reported 33.2%
growth in revenue, which was driven by the acquisition of
Whole Foods Market, and increased unit sales,
including sales by third-party sellers. Its international segment
reported 21.3% growth in revenue, which
was driven by the increased unit sales, including sales by third-
party sellers. The AWS segment recorded
46.9% growth in revenue, which was due to increased customer
usage. In FY2018, the company’s
operating margin was 5.3% as compared to 2.3% in FY2017.
Improving operating performance indicates
the company’s focus towards efficient cost management.
Amazon’s operating cost as a percentage of
sales declined from 97.7% in FY2017 to 94.7% in FY2018.
Similarly, the company’s net profit margin
grew from 1.7% in FY2017 to 4.3% in FY2018. Amazon’s
return on equity grew from 10.9% in FY2017 to
23.1% in FY2018. Strong financial performance increases the
company’s ability to provide higher returns
to its shareholders and also increases its ability to allocate
adequate funds for future growth initiatives.
Strong distribution channel network
Amazon.com, Inc.
SWOT Analysis
Amazon.com, Inc.
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Amazon has a strong distribution channel network that serves
large number of customer. The company
offers apparels and accessories, home appliances, foods and
grocery items, health and beauty products,
automotive and industrial equipment, toys, electronics and
gardening equipments through its physical
stores and e-commerce site, amazon.com. It primarily markets
the electronics and media content to its
centers operating in North America and other International
markets and through agreements in certain
countries. Amazon fulfills customer orders through its
fulfillment centers and delivery networks that it
operates in North America and other foreign countries; co-
sourced and outsourced arrangements in
certain countries; and digital delivery. It also allows various
sellers and other third parties to offer their
products through its e-commerce portal. Users can avail these
services through mobile applications. A
strong distribution channel network helps the group in catering
to the needs of its customer base.
Wide customer base
Amazon s has a diversified customer base. The company serves
four primary customer sets: consumers,
sellers, developers and enterprises, and content creators. The
company serves consumers through its
physical and online stores. Amazon serves sellers by offering
programs that enable them to sell their
products on their websites and also on Amazon's websites. The
company serves developers and
enterprises through AWS, which provides a broad set of global
compute, storage, database, and other
service offerings. Amazon serves content creators such as
authors and independent publishers through
Kindle Direct Publishing, an online platform that allows
independent authors and publishers to select a
royalty option and make their books available in the Kindle
Store. The company's diversified customer
base limits the company's exposure to the risks associated with
the dependence on a particular customer
segment.
Weakness
Overdependence on US
Although Amazon has its global presence, it depends on the US
for majority of its revenue. In FY2018,
the company generated 68.8% of the revenue from the US. Such
geographic concentration increases the
risk that, should any adverse economic, regulatory,
environmental or other developments occur in the US,
the company's business and financial condition will be
materially adversely affected. Any changes in the
political or cultural factors that occur due to significant
geographical concentration of its operations in only
one region could affect the company’s business operations.
Patent infringement issues affect stakeholder confidence
The company is involved in various patent infringement cases.
In November 2018, Dynamic Data
Technologies, LLC filed a patent infringement case against the
company, Amazon Digital Services, LLC
and Amazon Web Services, Inc., in the US District Court. The
plaintiff alleged that products and services
with H.265 functionality infringed U.S. Patent Nos. 8,135,073;
6,774,918; 7,571,450, 8,073,054;
6,996,177; 8,311,112; and 7,894,529. The complaint also
alleges that products and services with VP9
encoding functionality infringed U.S. Patent No. 7,519,230 and
products and services with for encoding
video data, infringed U.S. Patent No. 8,184,689. The complaint
seeks an unspecified amount of
Amazon.com, Inc.
SWOT Analysis
Amazon.com, Inc.
© MarketLine
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damages, attorneys’ fees, interest, and enhanced damages.
Patent infringement cases could affect
Amazon's brand image.
Opportunity
Increase in demand for cloud computing services
Cloud-based operations enable Amazon to expand its operations
instantly, handle demand fluctuations,
and also access systems and services over a variety of devices at
a lower cost. According to in-house
research, the global cloud computing market is expected to grow
at a CAGR of 28.3% to reach
US$69,929.6 million by 2022 from US$18,687.2 million in
2017. During the forecast period, Software-as-
a-Service (SaaS) is expected to be the major contributor with
market share of 53.2%, followed by
Infrastructure-as-a-Service (IaaS) with 24.3%, and Platform-as-
a-Service with 22.5%. The US is expected
to account for 58.3% market share, followed by Europe
(19.6%), Asia-Pacific (12.8%), Rest of the World
(9.2%), and the Middle East (0.2%) during 2017-2022. Amazon
has been expanding its web services
business significantly. Thus, the company could benefit from
the increasing demand for cloud computing
services to expand its business further.
Positive outlook for online retail sales in US
Amazon could be benefit from growing online retailing, which
provides the convenience of shopping from
home to consumers. With the increase in limitless content and
interactive methods, the retail e-commerce
is growing at a faster rate. According to an in-house research,
the online retail market in the US is
forecast to grow at a CAGR of 8.5% during 2017-22 to reach
US$447.4 billion by 2022 from US$297.8
billion in 2017. The use of smart phones, tablets and other
internet enabled devices contributed to
growing E-commerce market. The online retail sector’s growth
will continue to be strong during the
forecast period, largely driven by supply; the largest
multichannel retailers will focus on increasing their
proportion of online sales, while Amazon, as the leading online
retailer, will continue to heavily expand its
operations.
Strategic agreements and acquisitions
Amazon intends to strengthen its position through acquisition.
In February 2019, the company signed a
merger agreement with eero, a provider of WiFi solution, under
which Amazon will acquire eero. The
acquisition would enable the company to help customers better
connect smart home devices. In
September 2018, the company acquired PillPack, Inc., an online
pharmacy company. The acquisition
would expand and strengthen the company’s online business. In
April 2018, the company acquired Ring
Inc, a global home security company to reduce crime
neighborhoods. As a result of the acquisition,
Amazon would work with Ring to create products and services
that gives more security communities to
neighbors. Such strategic acquisitions are likely to help the
company strengthen its business; thus helping
it to compete with its peers and also help it to increase its future
revenue.
Threat
Amazon.com, Inc.
SWOT Analysis
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Competitive environment
Amazon operates in a highly competitive market. The company
faces competition from different sectors
around the world. The main competitive factors in its retail
business include selection, price, and
convenience, including fast and reliable fulfillment. The
competitive factors for its seller and enterprise
services include the quality, speed, and reliability of the
company’s services and tools, as well as
customers’ ability and willingness to change business practices.
The company’s major competitors
include online, offline, and multichannel retailers, publishers,
vendors, distributors, manufacturers, and
producers such as eBay, Best Buy, Dollar Tree, Wal-Mart,
Sears, and Target. Some of its major
competitors have greater resources, strong heritage and
customer base, greater brand recognition, and
greater control over inputs important to its various businesses.
These competitors can gain better terms
from suppliers, adopt more aggressive pricing, pursue
restrictive distribution agreements that restrict its
access to supply, direct consumers to their own offerings, lock-
in potential customers with restrictive
terms, and spend more resources to technology, infrastructure,
fulfillment, and marketing. Therefore,
increased competition could affect the revenue growth and
profitability of Amazon.
Stringent regulations could increase the cost of doing business
Increasing intervention of the US Government could affect
future prospects of the company. The
company is subject to general business regulations and laws, as
well as regulations and laws specifically
governing the Internet, e-commerce, electronic devices, and
other services. Any existing and future law
related to taxation, data protection, privacy, pricing, content,
distribution, copyrights, transportation,
electronic device certification, mobile communications,
electronic waste, energy consumption, electronic
contracts, environmental regulation and other communications,
competition, consumer protection,
employment, trade and protectionist measures, web services, the
provision of online payment services,
information reporting requirements could impact the growth of
company. Unfavorable regulations and
laws could diminish company’s demand for its products and
services and increase its cost of doing
business.
Seasonality changes could affect the company’s business
operations
Changes in seasonality could affect Amazon's business
operations. For reducing risk, the company
stocks or restocks popular products in sufficient amounts to
meet the customer demand. Seasonality
changes could affect the financial and future growth of the
company. Overstocking products is required to
take inventory make down and incur commitment cost that
could reduce profitability. The company may
experience an increase in net shipping cost due to
complimentary upgrades, split-shipments, and
additional long-zone shipments necessary to ensure timely
delivery for the holiday season. In the event, if
large number of customers access the company’s site within a
short period of time, due to increased
demand, the company may experience system interruptions that
make its websites unavailable or prevent
it from efficiently fulfilling orders. The interruption could
reduce the volume of goods that the company
sells and the demand for its products and services. Also, the
company would not be able to adequately
staff its fulfillment network and customer service centers during
these peak periods.
Amazon.com, Inc.
Top Competitors
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Top Competitors
TOP COMPETITORS
The following companies are the major competitors of
Amazon.com, Inc.
Barnes & Noble, Inc.
Best Buy Co Inc
Costco Wholesale Corporation
Dollar Tree Inc
eBay Inc
Sears Holdings Corporation
Target Corp
Walmart Inc
Amazon.com, Inc.
Company View
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Company View
COMPANY VIEW
An excerpt from the Management’s Discussion and Analysis
section of Amazon.com Inc., is given below.
The excerpt has been taken from the company’s 10-K report for
FY2018.
Our primary source of revenue is the sale of a wide range of
products and services to customers. The
products offered through our stores include merchandise and
content we have purchased for resale and
products offered by third-party sellers, and we also manufacture
and sell electronic devices. Generally,
we recognize gross revenue from items we sell from our
inventory as product sales and recognize our net
share of revenue of items sold by third-party sellers as service
sales. We seek to increase unit sales
across our stores, through increased product selection, across
numerous product categories. We also
offer other services such as compute, storage, and database
offerings, fulfillment, publishing, digital
content subscriptions, and advertising.
Our financial focus is on long-term, sustainable growth in free
cash flows. Free cash flows are driven
primarily by increasing operating income and efficiently
managing working capital2 and cash capital
expenditures, including our decision to purchase or lease
property and equipment. Increases in operating
income primarily result from increases in sales of products and
services and efficiently managing our
operating costs, partially offset by investments we make in
longer-term strategic initiatives. To increase
sales of products and services, we focus on improving all
aspects of the customer experience, including
lowering prices, improving availability, offering faster delivery
and performance times, increasing
selection, increasing product categories and service offerings,
expanding product information, improving
ease of use, improving reliability, and earning customer trust.
We seek to reduce our variable costs per unit and work to
leverage our fixed costs. Our variable costs
include product and content costs, payment processing and
related transaction costs, picking, packaging,
and preparing orders for shipment, transportation, customer
service support, costs necessary to run
AWS, and a portion of our marketing costs. Our fixed costs
include the costs necessary to build and run
our technology infrastructure; to build, enhance, and add
features to our online stores, web services,
electronic devices, and digital offerings; and to build and
optimize our fulfillment centers and other
facilities. Variable costs generally change directly with sales
volume, while fixed costs generally are
dependent on the timing of capacity needs, geographic
expansion, category expansion, and other factors.
To decrease our variable costs on a per unit basis and enable us
to lower prices for customers, we seek
to increase our direct sourcing, increase discounts from
suppliers, and reduce defects in our processes.
To minimize growth in fixed costs, we seek to improve process
efficiencies and maintain a lean culture.
Because of our model we are able to turn our inventory quickly
and have a cash-generating operating
cycle. On average, our high inventory velocity means we
generally collect from consumers before our
payments to suppliers come due. We expect variability in
inventory turnover over time since it is affected
by numerous factors, including our product mix, the mix of
sales by us and by third-party sellers, our
continuing focus on in-stock inventory availability and selection
of product offerings, our investment in
new geographies and product lines, and the extent to which we
choose to utilize third-party fulfillment
providers. We also expect some variability in accounts payable
days over time since they are affected by
several factors, including the mix of product sales, the mix of
sales by third-party sellers, the mix of
suppliers, seasonality, and changes in payment terms over time,
including the effect of balancing pricing
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and timing of payment terms with suppliers.
We expect spending in technology and content will increase
over time as we add computer scientists,
designers, software and hardware engineers, and merchandising
employees. Our technology and content
investment and capital spending projects often support a variety
of product and service offerings due to
geographic expansion and the cross-functionality of our systems
and operations. We seek to invest
efficiently in several areas of technology and content, including
AWS, and expansion of new and existing
product categories and service offerings, as well as in
technology infrastructure to enhance the customer
experience and improve our process efficiencies. We believe
that advances in technology, specifically the
speed and reduced cost of processing power and the advances of
wireless connectivity, will continue to
improve the consumer experience on the Internet and increase
its ubiquity in people’s lives. To best take
advantage of these continued advances in technology, we are
investing in initiatives to build and deploy
innovative and efficient software and electronic devices. We are
also investing in AWS, which offers a
broad set of global compute, storage, database, and other
service offerings to developers and enterprises
of all sizes.
We seek to efficiently manage shareholder dilution while
maintaining the flexibility to issue shares for
strategic purposes, such as financings, acquisitions, and
aligning employee compensation with
shareholders’ interests. We utilize restricted stock units as our
primary vehicle for equity compensation
because we believe this compensation model aligns the long-
term interests of our shareholders and
employees. In measuring shareholder dilution, we include all
vested and unvested stock awards
outstanding, without regard to estimated forfeitures. Total
shares outstanding plus outstanding stock
awards were 504 million and 507 million as of December 31,
2017 and 2018.
Our financial reporting currency is the U.S. Dollar and changes
in foreign exchange rates significantly
affect our reported results and consolidated trends. For
example, if the U.S. Dollar weakens year-over-
year relative to currencies in our international locations, our
consolidated net sales and operating
expenses will be higher than if currencies had remained
constant. Likewise, if the U.S. Dollar strengthens
year-over-year relative to currencies in our international
locations, our consolidated net sales and
operating expenses will be lower than if currencies had
remained constant. We believe that our
increasing diversification beyond the U.S. economy through our
growing international businesses benefits
our shareholders over the long-term. We also believe it is useful
to evaluate our operating results and
growth rates before and after the effect of currency changes. In
addition, the remeasurement of our
intercompany balances can result in significant gains and losses
associated with the effect of movements
in foreign currency exchange rates. Currency volatilities may
continue, which may significantly impact
(either positively or negatively) our reported results and
consolidated trends and comparisons.
Critical Accounting Judgments
The preparation of financial statements in conformity with
generally accepted accounting principles of the
United States (“GAAP”) requires estimates and assumptions
that affect the reported amounts of assets
and liabilities, revenues and expenses, and related disclosures
of contingent liabilities in the consolidated
financial statements and accompanying notes. The SEC has
defined a company’s critical accounting
policies as the ones that are most important to the portrayal of
the company’s financial condition and
results of operations, and which require the company to make
its most difficult and subjective judgments,
often as a result of the need to make estimates of matters that
are inherently uncertain. Based on this
definition, we have identified the critical accounting policies
and judgments addressed below. We also
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have other key accounting policies, which involve the use of
estimates, judgments, and assumptions that
are significant to understanding our results. For additional
information, see Item 8 of Part II, “Financial
Statements and Supplementary Data — Note 1 — Description of
Business and Accounting Policies.”
Although we believe that our estimates, assumptions, and
judgments are reasonable, they are based
upon information presently available. Actual results may differ
significantly from these estimates under
different assumptions, judgments, or conditions.
Inventories
Inventories, consisting of products available for sale, are
primarily accounted for using the first-in first-out
method, and are valued at the lower of cost and net realizable
value. This valuation requires us to make
judgments, based on currently available information, about the
likely method of disposition, such as
through sales to individual customers, returns to product
vendors, or liquidations, and expected
recoverable values of each disposition category. These
assumptions about future disposition of inventory
are inherently uncertain and changes in our estimates and
assumptions may cause us to realize material
write-downs in the future. As a measure of sensitivity, for every
1% of additional inventory valuation
allowance as of December 31, 2018, we would have recorded an
additional cost of sales of approximately
$190 million.
In addition, we enter into supplier commitments for certain
electronic device components and certain
products. These commitments are based on forecasted customer
demand. If we reduce these
commitments, we may incur additional costs.
Income Taxes
We are subject to income taxes in the U.S. (federal and state)
and numerous foreign jurisdictions. Tax
laws, regulations, administrative practices, principles, and
interpretations in various jurisdictions may be
subject to significant change, with or without notice, due to
economic, political, and other conditions, and
significant judgment is required in evaluating and estimating
our provision and accruals for these taxes.
There are many transactions that occur during the ordinary
course of business for which the ultimate tax
determination is uncertain. Our effective tax rates could be
affected by numerous factors, such as
changes in our business operations, acquisitions, investments,
entry into new businesses and
geographies, intercompany transactions, the relative amount of
our foreign earnings, including earnings
being lower than anticipated in jurisdictions where we have
lower statutory rates and higher than
anticipated in jurisdictions where we have higher statutory
rates, losses incurred in jurisdictions for which
we are not able to realize related tax benefits, the applicability
of special tax regimes, changes in foreign
currency exchange rates, changes in our stock price, changes in
our deferred tax assets and liabilities
and their valuation, changes in the laws, regulations,
administrative practices, principles, and
interpretations related to tax, including changes to the global
tax framework, competition, and other laws
and accounting rules in various jurisdictions.
In addition, a number of countries are actively pursuing changes
to their tax laws applicable to corporate
multinationals, such as the U.S. tax reform legislation
commonly known as the U.S. Tax Cuts and Jobs
Act of 2017 (the “U.S. Tax Act”). Finally, foreign governments
may enact tax laws in response to the U.S.
Tax Act that could result in further changes to global taxation
and materially affect our financial position
and results of operations. The U.S. Tax Act significantly
changed how the U.S. taxes corporations. The
U.S. Tax Act requires complex computations to be performed
that were not previously required by U.S.
tax law, significant judgments to be made in interpretation of
the provisions of the U.S. Tax Act, significant
Amazon.com, Inc.
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estimates in calculations, and the preparation and analysis of
information not previously relevant or
regularly produced. The U.S. Treasury Department, the IRS, and
other standard-setting bodies will
continue to interpret or issue guidance on how provisions of the
U.S. Tax Act will be applied or otherwise
administered. As future guidance is issued, we may make
adjustments to amounts that we have
previously recorded that may materially impact our provision
for income taxes in the period in which the
adjustments are made.
We are also currently subject to tax controversies in various
jurisdictions, and these jurisdictions may
assess additional income tax liabilities against us.
Developments in an audit, investigation, or other tax
controversy could have a material effect on our operating
results or cash flows in the period or periods for
which that development occurs, as well as for prior and
subsequent periods. We regularly assess the
likelihood of an adverse outcome resulting from these
proceedings to determine the adequacy of our tax
accruals. Although we believe our tax estimates are reasonable,
the final outcome of audits,
investigations, and any other tax controversies could be
materially different from our historical income tax
provisions and accruals.
Amazon.com, Inc.
Locations And Subsidiaries
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Locations And Subsidiaries
LOCATIONS AND SUBSIDIARIES
Head Office
Amazon.com, Inc.
410 Terry Avenue North
Seattle
Washington
Seattle
Washington
USA
Phone:1 206 2661000
www.amazon.com
Other Locations and Subsidiaries
Amazon Services LLC
Suite 220
8329 West Sunset Road
Las Vegas
Nevada
Las Vegas
Nevada
USA
Amazon Technologies, Inc.
8329 West Sunset Road
Suite 220
Las Vegas
Las Vegas
USA
Amazon.com Int’l Sales, Inc.
410 Terry Avenue North
Seattle
Washington
Seattle
Washington
USA
A Progressive Digital Media business
John Carpenter House, John Carpenter Street, London, United
Kingdom, EC4Y 0AN
T: +44 (0) 203 377 3042 | F: +44 (0) 870 134 4371 | E:
[email protected] | W: www.marketline.com
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Company Overview Key Facts Business Description History
Key Employees Key Employee Biographies Major Products &
Services SWOT Analysis Top Competitors Company View
Locations And Subsidiaries
COMPANY PROFILE
Amazon.com, Inc.
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PUBLICATION DATE: 23 Sep 2019
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Amazon.com, Inc.
TABLE OF CONTENTS
Amazon.com, Inc.
© MarketLine
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TABLE OF CONTENTS
Company Overview
...............................................................................................
.........3
Key
Facts.......................................................................................
..................................3
SWOT Analysis
............................................................................. ..................
................4
Amazon.com, Inc.
Company Overview
Amazon.com, Inc.
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Company Overview
COMPANY OVERVIEW
Amazon.com, Inc. (Amazon or 'the company') is a retailer that
offers its products through online and
physical stores. The company offers a range of merchandise,
including books, apparel, electronics, home
and garden tools, toys and baby games, sports and outdoor
products, automotive and industrial products
and other general merchandise products. It also provides
services that includes web services, order
fulfillment, publishing, advertising and co-branded credit cards
services. The company manufactures and
sells electronic devices, including Kindle e-readers, Fire tablets,
Fire televisions (TVs) and Echo. Amazon
markets its products through its website, www.amazon.com.
Amazon also operates through various
international websites. It has business presence across North
America, Europe and Asia-Pacific. The
company is headquartered in Seattle, Washington, the US.
The company reported revenues of (US Dollars) US$232,887
million for the fiscal year ended December
2018 (FY2018), an increase of 30.9% over FY2017. In FY2018,
the company’s operating margin was
5.3%, compared to an operating margin of 2.3% in FY2017. In
FY2018, the company recorded a net
margin of 4.3%, compared to a net margin of 1.7% in FY2017.
The company reported revenues of US$63,404.0 million for the
second quarter ended June 2019, an
increase of 6.2% over the previous quarter.
Key Facts
KEY FACTS
Head Office Amazon.com, Inc.
410 Terry Avenue North
Seattle
Washington
Seattle
Washington
USA
Phone 1 206 2661000
Fax
Web Address www.amazon.com
Revenue / turnover (USD Mn) 232,887.0
Financial Year End December
Employees 647,500
NASDAQ Ticker AMZN
Amazon.com, Inc.
SWOT Analysis
Amazon.com, Inc.
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SWOT Analysis
SWOT ANALYSIS
Amazon.com, Inc. (Amazon or 'the company') is a web service
provider and online retailer. Strong
financial performance, wide customer base and strong
distribution channel network are the company's
major strengths, whereas patent infringement issues and
overdependence on US remain causes for
concern. Increase in demand for cloud computing services,
positive outlook for online retail sales in US,
and strategic agreements and acquisitions are likely to offer
growth opportunities to the company.
However, competitive environment, stringent regulations and
seasonality changes could affect its
business operations.
Strength
Strong financial performance
Strong distribution channel network
Wide customer base
Weakness
Overdependence on US
Patent infringement issues affect stakeholder
confidence
Opportunity
Increase in demand for cloud computing services
Positive outlook for online retail sales in US
Strategic agreements and acquisitions
Threat
Competitive environment
Stringent regulations could increase the cost of doing
business
Seasonality changes could affect the company’s
business operations
Strength
Strong financial performance
Amazon reported revenue of US$232,887 million in FY2018, as
compared to US$177.866 million in
FY2017, an annual growth of 30.9%. The growth in revenue was
primarily due to the strong performance
from its North America, international and AWS segments. The
North America segment reported 33.2%
growth in revenue, which was driven by the acquisition of
Whole Foods Market, and increased unit sales,
including sales by third-party sellers. Its international segment
reported 21.3% growth in revenue, which
was driven by the increased unit sales, including sales by third-
party sellers. The AWS segment recorded
46.9% growth in revenue, which was due to increased customer
usage. In FY2018, the company’s
operating margin was 5.3% as compared to 2.3% in FY2017.
Improving operating performance indicates
the company’s focus towards efficient cost management.
Amazon’s operating cost as a percentage of
sales declined from 97.7% in FY2017 to 94.7% in FY2018.
Similarly, the company’s net profit margin
grew from 1.7% in FY2017 to 4.3% in FY2018. Amazon’s
return on equity grew from 10.9% in FY2017 to
23.1% in FY2018. Strong financial performance increases the
company’s ability to provide higher returns
to its shareholders and also increases its ability to allocate
adequate funds for future growth initiatives.
Strong distribution channel network
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SWOT Analysis
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Amazon has a strong distribution channel network that serves
large number of customer. The company
offers apparels and accessories, home appliances, foods and
grocery items, health and beauty products,
automotive and industrial equipment, toys, electronics and
gardening equipments through its physical
stores and e-commerce site, amazon.com. It primarily markets
the electronics and media content to its
centers operating in North America and other International
markets and through agreements in certain
countries. Amazon fulfills customer orders through its
fulfillment centers and delivery networks that it
operates in North America and other foreign countries; co-
sourced and outsourced arrangements in
certain countries; and digital delivery. It also allows various
sellers and other third parties to offer their
products through its e-commerce portal. Users can avail these
services through mobile applications. A
strong distribution channel network helps the group in catering
to the needs of its customer base.
Wide customer base
Amazon s has a diversified customer base. The company serves
four primary customer sets: consumers,
sellers, developers and enterprises, and content creators. The
company serves consumers through its
physical and online stores. Amazon serves sellers by offering
programs that enable them to sell their
products on their websites and also on Amazon's websites. The
company serves developers and
enterprises through AWS, which provides a broad set of global
compute, storage, database, and other
service offerings. Amazon serves content creators such as
authors and independent publishers through
Kindle Direct Publishing, an online platform that allows
independent authors and publishers to select a
royalty option and make their books available in the Kindle
Store. The company's diversified customer
base limits the company's exposure to the risks associated with
the dependence on a particular customer
segment.
Weakness
Overdependence on US
Although Amazon has its global presence, it depends on the US
for majority of its revenue. In FY2018,
the company generated 68.8% of the revenue from the US. Such
geographic concentration increases the
risk that, should any adverse economic, regulatory,
environmental or other developments occur in the US,
the company's business and financial condition will be
materially adversely affected. Any changes in the
political or cultural factors that occur due to significant
geographical concentration of its operations in only
one region could affect the company’s business operations.
Patent infringement issues affect stakeholder confidence
The company is involved in various patent infringement cases.
In November 2018, Dynamic Data
Technologies, LLC filed a patent infringement case against the
company, Amazon Digital Services, LLC
and Amazon Web Services, Inc., in the US District Court. The
plaintiff alleged that products and services
with H.265 functionality infringed U.S. Patent Nos. 8,135,073;
6,774,918; 7,571,450, 8,073,054;
6,996,177; 8,311,112; and 7,894,529. The complaint also
alleges that products and services with VP9
encoding functionality infringed U.S. Patent No. 7,519,230 and
products and services with for encoding
video data, infringed U.S. Patent No. 8,184,689. The complaint
seeks an unspecified amount of
Amazon.com, Inc.
SWOT Analysis
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Page 6
damages, attorneys’ fees, interest, and enhanced damages.
Patent infringement cases could affect
Amazon's brand image.
Opportunity
Increase in demand for cloud computing services
Cloud-based operations enable Amazon to expand its operations
instantly, handle demand fluctuations,
and also access systems and services over a variety of devices at
a lower cost. According to in-house
research, the global cloud computing market is expected to grow
at a CAGR of 28.3% to reach
US$69,929.6 million by 2022 from US$18,687.2 million in
2017. During the forecast period, Software-as-
a-Service (SaaS) is expected to be the major contributor with
market share of 53.2%, followed by
Infrastructure-as-a-Service (IaaS) with 24.3%, and Platform-as-
a-Service with 22.5%. The US is expected
to account for 58.3% market share, followed by Europe
(19.6%), Asia-Pacific (12.8%), Rest of the World
(9.2%), and the Middle East (0.2%) during 2017-2022. Amazon
has been expanding its web services
business significantly. Thus, the company could benefit from
the increasing demand for cloud computing
services to expand its business further.
Positive outlook for online retail sales in US
Amazon could be benefit from growing online retailing, which
provides the convenience of shopping from
home to consumers. With the increase in limitless content and
interactive methods, the retail e-commerce
is growing at a faster rate. According to an in-house research,
the online retail market in the US is
forecast to grow at a CAGR of 8.5% during 2017-22 to reach
US$447.4 billion by 2022 from US$297.8
billion in 2017. The use of smart phones, tablets and other
internet enabled devices contributed to
growing E-commerce market. The online retail sector’s growth
will continue to be strong during the
forecast period, largely driven by supply; the largest
multichannel retailers will focus on increasing their
proportion of online sales, while Amazon, as the leading online
retailer, will continue to heavily expand its
operations.
Strategic agreements and acquisitions
Amazon intends to strengthen its position through acquisition.
In February 2019, the company signed a
merger agreement with eero, a provider of WiFi solution, under
which Amazon will acquire eero. The
acquisition would enable the company to help customers better
connect smart home devices. In
September 2018, the company acquired PillPack, Inc., an online
pharmacy company. The acquisition
would expand and strengthen the company’s online business. In
April 2018, the company acquired Ring
Inc, a global home security company to reduce crime
neighborhoods. As a result of the acquisition,
Amazon would work with Ring to create products and services
that gives more security communities to
neighbors. Such strategic acquisitions are likely to help the
company strengthen its business; thus helping
it to compete with its peers and also help it to increase its future
revenue.
Threat
Amazon.com, Inc.
SWOT Analysis
Amazon.com, Inc.
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Page 7
Competitive environment
Amazon operates in a highly competitive market. The company
faces competition from different sectors
around the world. The main competitive factors in its retail
business include selection, price, and
convenience, including fast and reliable fulfillment. The
competitive factors for its seller and enterprise
services include the quality, speed, and reliability of the
company’s services and tools, as well as
customers’ ability and willingness to change business practices.
The company’s major competitors
include online, offline, and multichannel retailers, publishers,
vendors, distributors, manufacturers, and
producers such as eBay, Best Buy, Dollar Tree, Wal-Mart,
Sears, and Target. Some of its major
competitors have greater resources, strong heritage and
customer base, greater brand recognition, and
greater control over inputs important to its various businesses.
These competitors can gain better terms
from suppliers, adopt more aggressive pricing, pursue
restrictive distribution agreements that restrict its
access to supply, direct consumers to their own offerings, lock-
in potential customers with restrictive
terms, and spend more resources to technology, infrastructure,
fulfillment, and marketing. Therefore,
increased competition could affect the revenue growth and
profitability of Amazon.
Stringent regulations could increase the cost of doing business
Increasing intervention of the US Government could affect
future prospects of the company. The
company is subject to general business regulations and laws, as
well as regulations and laws specifically
governing the Internet, e-commerce, electronic devices, and
other services. Any existing and future law
related to taxation, data protection, privacy, pricing, content,
distribution, copyrights, transportation,
electronic device certification, mobile communications,
electronic waste, energy consumption, electronic
contracts, environmental regulation and other communications,
competition, consumer protection,
employment, trade and protectionist measures, web services, the
provision of online payment services,
information reporting requirements could impact the growth of
company. Unfavorable regulations and
laws could diminish company’s demand for its products and
services and increase its cost of doing
business.
Seasonality changes could affect the company’s business
operations
Changes in seasonality could affect Amazon's business
operations. For reducing risk, the company
stocks or restocks popular products in sufficient amounts to
meet the customer demand. Seasonality
changes could affect the financial and future growth of the
company. Overstocking products is required to
take inventory make down and incur commitment cost that
could reduce profitability. The company may
experience an increase in net shipping cost due to
complimentary upgrades, split-shipments, and
additional long-zone shipments necessary to ensure timely
delivery for the holiday season. In the event, if
large number of customers access the company’s site within a
short period of time, due to increased
demand, the company may experience system interruptions that
make its websites unavailable or prevent
it from efficiently fulfilling orders. The interruption could
reduce the volume of goods that the company
sells and the demand for its products and services. Also, the
company would not be able to adequately
staff its fulfillment network and customer service centers during
these peak periods.
Copyright of Amazon.com, Inc. SWOT Analysis is the property
of MarketLine, a Progressive
Digital Media business and its content may not be copied or
emailed to multiple sites or
posted to a listserv without the copyright holder's express
written permission. However, users
may print, download, or email articles for individual use.
Amazon.com, Inc. Profile
410 Terry Ave N
Seattle, WA 98109 United States
Phone : +1-206-266-1000
http://www.amazon.com
Hoover's is the business information resource that delivers a
unique combination of up-to-date data, broad coverage,
and comprehensive information about companies, decision
makers, and industries - along with powerful tools to put
this information to work for your business. Hoover's offers
everything you need to successfully:
* Identify and evaluate potential sales leads, markets, and
business partners
* Deepen relationships with current customers
* Assess competitive risks and eliminate threats
* Build presentation-ready reports and customized lists of
companies, industries, and decision makers
Unlike other business information providers, only Hoover's has
a full-time, in-house editorial and research team
dedicated wholly to investigating, pinpointing, authenticating,
and analyzing data to provide the most comprehensive,
up-to-date information available on companies, industries, and
executives.
WELCOME
HIDDEN TEXT TO MARK THE BEGINNING OF THE TOC
PAGE iAug 29, 2019• •866-541-3770 HOOVERS.COM
Table of Contents
2Company Overview
Key Information 2
Key Financials 2
Company Rankings 2
Key People 3
4Company Description
6Company History
8Industry Information
9People
People 10
Board Members 12
12Biographies
Jeffrey P. (Jeff) Bezos 13
Brian T. Olsavsky 13
Andrew R. (Andy) Jassy 14
Jeffrey A. (Jeff) Wilke 15
Miguel Alava 15
Greg DeMarzo 15
Shane Owenby 16
Larry Scott 16
Leo Baldwin 16
Brian Deen 16
Timothy Jones 16
Jonnathan Rolig 16
Zhaofeng Zhan 16
Jinny Aguilar 16
Doruk Aytulu 16
Maureen Banyra 17
Shara Barkovich 17
Daniel Barrette 17
Ali Benn 17
Steve Bennett 17
Pierre Bousquet 17
Shawn Brady 17
Jay Coggeshall 17
PAGE iAug 29, 2019• •866-541-3770 HOOVERS.COM
Jacob Cokely 17
Mike Deck 18
Anne DeCleene 18
Doucette Derron 18
Caroline Dou 18
Jill Eastman 18
Franco Eisma 18
Maria Ellis 18
Clark Fancher 18
JB Feeney 18
Luana France 19
Moselle Freitas 19
Brandon Goodwyn 19
Stephanie Graves 19
Yonah Haring 19
Robin Harwani 19
Jenny Holmes 19
Dolly Isaac 19
Manasi Jagannatha 19
Tiz Kaster 20
Denise Kindle 20
Jeff Krueger 20
Hitesh Kumeria 20
Ashley LaRue 20
Wil Le 20
Derek Lee 20
Angela Lee-Moll 20
19Company Financials
Financial Summary 19
Annual Income Statement 21
Quarterly Income Statement 22
Annual Balance Sheet 23
Quarterly Balance Sheet 24
Annual Cash Flow 25
Quarterly Cash Flow 26
PAGE iAug 29, 2019• •866-541-3770 HOOVERS.COM
Financial Market Data 27
Historical Financials 28
29Competition
Competitors List 29
Competitive Landscape 30
PAGE iiAug 29, 2019• •866-541-3770 HOOVERS.COM
Company Overview
410 Terry Ave N
Seattle, WA 98109 United States
Phone : +1-206-266-1000
http://www.amazon.com
Amazon.com began as Earth's biggest bookstore, but has
become Earth's biggest everything store. Its website still
offers millions of books, as well as other media, home
furnishings, clothing, pet supplies, office products, and
hundreds of other product categories (with items often ordered
and delivered the same day). The company is also
the dominant cloud services provider (through Amazon Web
Services, or AWS), an influential entertainment
company through its video streaming operations, a force to be
reckoned with in grocery with its ownership of
natural foods chain Whole Foods, and a leader in digital
personal assistant devices with Alexa and its Echo product
line.
Key Information
DUNS Number 884745530
Location Type Headquarters
Subsidiary Status No
Manufacturer No
Company Type Public
Plant/Facility Size (sq. ft.) 10,475.00
Accountant Ernst & Young LLP
Total Employees 647,500
1-Year Employee Growth 14.40%
Employees At This Location 1,000
Year of Founding or Change in Control 1994
Primary Industry 1547:Internet & Mail-Order Retail
Primary SIC Code 59619925:Electronic shopping
Primary NAICS Code 454110:Electronic Shopping and Mail-
Order Houses
Tradestyle Amazon.Com
Latitude/Longitude 47.622346 / -122.337111
Key Financials
Fiscal Year-End December
2018 Sales (Actual) $232,887.00M
1-Year Sales Growth 30.93%
Net Income $10,073.00M
1-Year Net Income Growth 232.11%
Total Assets $162,648.00M
Market Value $894,130.29M
Prescreen Score Low Risk
Company Rankings
5 in FORTUNE 500 (May 2019)
S&P 500
5 in FORTUNE 1000 (May 2019)
Page 2Aug 29, 2019• •866-541-3770 HOOVERS.COM
Key People
Name Title
Mr. Jeffrey P. (Jeff) Bezos Chairman, President, and CEO
Mr. Brian T. Olsavsky SVP and CFO
Mr. Andrew R. (Andy) Jassy CEO, Amazon Web Services
Mr. Jeffrey A. (Jeff) Wilke CEO, Worldwide Consumer
Business
Mr Miguel Alava Managing Director
Mr Greg DeMarzo Senior Managing Director CBRE Global
Workplace

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COMPANY PROFILEAmazon.com, Inc.REFERENCE CODE 2B52E1D.docx

  • 1. COMPANY PROFILE Amazon.com, Inc. REFERENCE CODE: 2B52E1D8-E964-4D7F-8B1B- C48DBC97815F PUBLICATION DATE: 23 Sep 2019 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED A Progressive Digital Media business http://www.marketlineinfo.com/ Amazon.com, Inc. TABLE OF CONTENTS Amazon.com, Inc. © MarketLine Page 2 TABLE OF CONTENTS Company Overview ............................................................................................... ......... 3 Key Facts ...............................................................................................
  • 2. .......................... 3 Business Description ............................................................................................... ...... 4 History ............................................................................................... .............................. 6 Key Employees ............................................................................................... ............ 100 Key Employee Biographies .......................................................................................101 Major Products & Services ........................................................................................106 SWOT Analysis ............................................................................................... ............ 110 Top Competitors ............................................................................................... .......... 114 Company View ............................................................................................... ............. 115 Locations And Subsidiaries ......................................................................................119 Amazon.com, Inc. Company Overview Amazon.com, Inc. © MarketLine Page 3
  • 3. Company Overview COMPANY OVERVIEW Amazon.com, Inc. (Amazon or 'the company') is a retailer that offers its products through online and physical stores. The company offers a range of merchandise, including books, apparel, electronics, home and garden tools, toys and baby games, sports and outdoor products, automotive and industrial products and other general merchandise products. It also provides services that includes web services, order fulfillment, publishing, advertising and co-branded credit cards services. The company manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire televisions (TVs) and Echo. Amazon markets its products through its website, www.amazon.com. Amazon also operates through various international websites. It has business presence across North America, Europe and Asia-Pacific. The company is headquartered in Seattle, Washington, the US. The company reported revenues of (US Dollars) US$232,887 million for the fiscal year ended December 2018 (FY2018), an increase of 30.9% over FY2017. In FY2018, the company’s operating margin was 5.3%, compared to an operating margin of 2.3% in FY2017. In FY2018, the company recorded a net margin of 4.3%, compared to a net margin of 1.7% in FY2017. The company reported revenues of US$63,404.0 million for the second quarter ended June 2019, an increase of 6.2% over the previous quarter. Key Facts
  • 4. KEY FACTS Head Office Amazon.com, Inc. 410 Terry Avenue North Seattle Washington Seattle Washington USA Phone 1 206 2661000 Fax Web Address www.amazon.com Revenue / turnover (USD Mn) 232,887.0 Financial Year End December Employees 647,500 NASDAQ Ticker AMZN Amazon.com, Inc. Business Description Amazon.com, Inc. © MarketLine Page 4 Business Description BUSINESS DESCRIPTION Amazon.com, Inc. (Amazon or 'the company') is an online retailer. The company offers a range of products and services through its physical stores and e- commerce site, amazon.com. . The company
  • 5. offers a range of merchandise, including books, apparel, home and garden tools, toys and baby games, sports and outdoor products, automotive and industrial products and other general merchandise products. It also sells electronic devices, such as Fire tablets, Kindle e- readers, Echo devices and Fire TVs. Moreover, it offers a membership program called Amazon Prime, which provides customers unlimited free shipping option on over 100 million items, access to unlimited streaming of thousands of movies and TV episodes, and other benefits. The company also provides advertising services and order fulfillment services to its consumers. The company operates through three business segments: North America, International and Amazon Web Services (AWS). The North America segment focuses on retail sales of consumer products (including from sellers) and handles subscriptions through North America-focused online and physical stores. This segment also includes export sales generated from the online stores. In FY2018, the North America segment reported revenue of US$141,366million, which accounted for 60.7% of the company's revenue. The International segment includes the retail sales of consumer products (including from sellers) and subscriptions from internationally focused online stores. This segment also includes export sales from international online stores (including export sales from their respective sites to customers in the US, Canada and Mexico), but excludes export sales from North American online stores. In FY2018, the International segment reported revenue of US$65,866 million,
  • 6. which accounted for 28.3% of the company's revenue. The Amazon Web Services (AWS) segment includes global sales of compute, storage, database, and other AWS service offerings for start-ups, enterprises, government agencies, and academic institutions. In FY2018, the AWS segment reported revenue of US$25,655 million, which accounted for 11% of the company's revenue. Amazon serves four primary customer sets: consumers, sellers, developers and enterprises, and content creators. The company also develops and produces media content. Amazon fulfills customer orders through its fulfillment centers and delivery networks that it operates in North America and other foreign countries; co-sourced and outsourced arrangements in certain countries; and digital delivery. Amazon serves sellers by offering programs that enable them to sell their products on their websites and also on Amazon's websites. The company earns fixed fees, per-unit activity fees and interest on such transactions. The company serves developers and enterprises through AWS, which provides a broad set of global compute, storage, database, and other service offerings. Amazon serves content creators such as authors and independent publishers through Kindle Direct Publishing, an online platform that allows independent authors and publishers to select a royalty option and make their books available in the Kindle Store. The company also offers its own publishing arm, Amazon Publishing. It also offers programs that allow authors, musicians, filmmakers, application developers, and others to publish and sell content.
  • 7. Amazon.com, Inc. Business Description Amazon.com, Inc. © MarketLine Page 5 Geographically, the company classifies its operations into five regions: the US, Germany, Japan, the UK, and Rest of the World. In FY2018, the US accounted for 68.8% of the company's revenue, followed by Germany (8.5%), the UK (6.2%), Japan (5.9%), and Rest of the World (10.5%). Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 6 History HISTORY Contracts/Agreements Year: 2019 In January, the company and Walmart collaborated to fight new
  • 8. Indian E-Commerce rules. New Products/Services Year: 2019 In January, the company introduced local restaurant delivery service in Nashville city in Tennessee, the US. Corporate Changes/Expansions Year: 2019 In January, the company opened a distribution center in Sao Paulo, Brazil. Contracts/Agreements Year: 2019 In January, the company partnered with Sexy Hair to distribute Sexy Hair products on Amazon.com. New Products/Services Year: 2019 In January, the company introduced new products and tools under its Key by Amazon offering for Prime members in the US. New Products/Services Year: 2019
  • 9. In January, the company's Amazon Web Services launched WorkLink, to access the intranet without a VPN. Acquisitions/Mergers/Takeovers Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 7 Year: 2019 In January, Amazon acquired CloudEndure, an Israeli disaster recovery startup, for around US$200 million. Contracts/Agreements Year: 2019 In January, the company partnered with KFC India to provide users with an option to order food using Alexa. Plans/Strategy Year: 2019 In January, the company announced its plan to start its own delivery network.
  • 10. Acquisitions/Mergers/Takeovers Year: 2019 In February, Amazon agreed to acquire Eero, a developer of internet routers. Plans/Strategy Year: 2019 In February, Amazon.com and GM announced its plan to invest in electric vehicle maker Rivian. Contracts/Agreements Year: 2019 In January, the company's subsidiary, Amazon Web Services and Bsquare entered into an agreement to accelerate Internet of Things adoption. New Products/Services Year: 2019 In February, Amazon announced to launch UPI payments in India to accelerate adoption of merchant payments. Amazon.com, Inc. History
  • 11. Amazon.com, Inc. © MarketLine Page 8 Plans/Strategy Year: 2019 In February, Amazon announced its plans to launch Amazon Go store in London, the UK. Contracts/Agreements Year: 2019 In February, Amazon and Western Union entered into a partnership agreement to launch a new payment options. Contracts/Agreements Year: 2019 In February, Amazon and Xperiel entered into a collaboration agreement to enhance fan engagement through seamless prizing for augmented reality. Contracts/Agreements Year: 2019 In January, Amazon and Chamberlain Group partnered to provide secure In-Garage delivery service. New Products/Services
  • 12. Year: 2019 In March, Amazon, Berkshire Hathaway, and JPMorgan Chase partnered to launch a Health Care Venture, Haven. Plans/Strategy Year: 2019 In February, Amazon announced its plans to deliver the customers' packages carbon neutral. Contracts/Agreements Year: 2019 In March, the company medical product line, Choice extended their service partnership with One Drop. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 9 Others Year: 2019 In April, the company invested US$35 million in its Indian food
  • 13. retail business that will act as a seller of groceries and other packaged food products to local ecommerce marketplace. Acquisitions/Mergers/Takeovers Year: 2019 In April, Amazon acquired the mesh Wi-Fi router company Eero for US$97 million. Acquisitions/Mergers/Takeovers Year: 2019 In April, Amazon acquired Boulder, Colorado-based warehouse robotics startup Canvas Technology. Contracts/Agreements Year: 2019 In April, the company extended their partnership with retail company Casino Group in France Acquisitions/Mergers/Takeovers Year: 2019 In April, Amazon acquired warehouse robotics startup Canvas Technology. New Products/Services Year: 2019
  • 14. In April, Amazon introduced the US Prime members one-day shipping. Contracts/Agreements Year: 2019 In May, the company collaborated with Synchronoss to utilize its Digital Experience Platform that will help enable mobile operators to offer Amazon’s digital services. Contracts/Agreements Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 10 Year: 2019 In June, Amazon partnered with Tata Sky to offer video streaming to Tata Sky customers. Acquisitions/Mergers/Takeovers Year: 2019 In May, the company agreed to acquire Sizmek’s Ad server and its dynamic creative optimization tool. Corporate Changes/Expansions
  • 15. Year: 2019 In April, Amazon invested US$28 billion in its India unit, Amazon Seller Services. Plans/Strategy Year: 2019 In June, the company announced its plans to invest in Ninjacart, a business-to-business agricultural marketing platform. New Products/Services Year: 2019 In June, Amazon launched a free in-store pick-up service in the US called, Counter to collect packages from the customers. New Products/Services Year: 2019 In July, Amazon introduced business prime service in the UK to make easier and convenient purchases to the customers. Stake Sale Year: 2019 In July, Amazon.com announced the sale of minority stake Deliveroo, a UK-based food delivery firm by
  • 16. Amazon.com NV Investment Holdings from CMA. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 11 Contracts/Agreements Year: 2019 In July, the company subsidiary, Amazon Web Services signed an agreement with Unissant to become a Select Consulting Partner Public Sector in the AWS Partner Network. Contracts/Agreements Year: 2019 In July, an Amazon-based in tax haven Luxembourg secured contracts, worth GBP22 million, from HMRC. Plans/Strategy Year: 2019 In July, Amazon.com announced its plans to open two new Ohio fulfillment centers, one in Akron and the other in Rossford.
  • 17. Contracts/Agreements Year: 2019 In July, Amazon selected BlueToad as its launch partner for its new voice technology offered through its Amazon Polly service. Corporate Changes/Expansions Year: 2019 In July, the company announced its plans to open a new fulfillment centre in Pittsburgh, Pennsylvania in the US. Others Year: 2019 In August, Amazon added Garmin Fenix 6X Sapphire feature to its website. Corporate Changes/Expansions Year: 2019 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine
  • 18. Page 12 In August, Amazon.com opened its two Amazon Go stores in New York City and San Francisco, the US. Contracts/Agreements Year: 2019 In August, Amazon.com and the Pittsburgh Health Data Alliance entered into a partnership to use machine learning to advance healthcare innovation. Contracts/Agreements Year: 2019 In August, Amazon partnered with AutoGrid for AWS to bring artificial intelligence-powered distributed energy management to AutoGrid's energy-industry customers. Plans/Strategy Year: 2019 In August, Amazon's AWS announced its plans to set up a cloud infrastructure in Israel based on local data centers. Corporate Changes/Expansions Year: 2019 In August, Amazon announced to open a new fulfillment center in Utah, the US.
  • 19. Plans/Strategy Year: 2019 In August, Amazon announced its plan to expand Portland Tech Hub to create new high tech jobs. Corporate Changes/Expansions Year: 2019 In August, the company announced its campus in Hyderabad, Telangana, India. Corporate Changes/Expansions Year: 2019 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 13 In August, Amazon.com announced the expansion of its delivery network in Chennai, Tamil Nadu. Corporate Changes/Expansions Year: 2019 In August, Amazon opened its delivery operations in Lamar
  • 20. Corridor, Austin, Texas, the US. Contracts/Agreements Year: 2019 In August, the company's AWS and NASA collaborated with KBR for fully autonomous vehicles utilizing reinforcement learning, an advanced machine learning technique. Contracts/Agreements Year: 2019 In August, Amazon.com NV Investment Holdings, an affiliate of Amazon, signed a new strategic agreement with Cargojet to provide Air-Transportation Services. Acquisitions/Mergers/Takeovers Year: 2019 In August, Amazon opened a 4-star store at Westlake Avenue, Seattle, Washington, the US. Corporate Changes/Expansions Year: 2019 In August, the company opened a 4-star store at Westlake Avenue, Seattle, Washington, the US. Corporate Changes/Expansions
  • 21. Year: 2019 In August, Amazon partnered with the Jungle Scout, a software tool for product research related to third- party business, to expand the Amazon Marketplace Appstore. Acquisitions/Mergers/Takeovers Year: 2019 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 14 In August, Amazon acquired 15% stake in YES Network, an American pay television regional sports network. Contracts/Agreements Year: 2019 In September, the company collaborated with Global Retailers and TV Brands to sell next generation of Fire TV edition devices in Europe and North America. Divestiture Year: 2019
  • 22. In September, Amazon.com announced the opening of a new delivery station in Goodyear, Arizona, the US. New Products/Services Year: 2019 In September, Amazon introduced the new Prime subscription service in Brazil. Contracts/Agreements Year: 2019 In September, Amazon and Morrisons entered into an agreement to expand delivery services in the UK. Corporate Changes/Expansions Year: 2019 In September, the company has launched its local delivery service in Israel. New Products/Services Year: 2019 In September, the company has introduced its PayCode service and Cash services in the US. New Products/Services Year: 2019
  • 23. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 15 In September, Amazon announced a new initiative enabling Alexa to play with Cortana, Einstein Voice and other artificial intelligence powered assistants. New Products/Services Year: 2019 In September, Amazon Prime introduced new features for thursday night football for NFL Fans around the globe to customize the streaming experience. New Products/Services Year: 2019 In September, Amazon launched all-new Echo, Echo Flex, Echo Dot with clock, and Echo Show 8 devices. New Products/Services Year: 2019 In September, Amazon launched the new Echo Frames smart glasses and Echo Loop smart ring.
  • 24. New Products/Services Year: 2019 In September, Amazon launched Amazon Care, an app allows video calls and text chats with doctors and nurses to improve the healthcare of employees. New Products/Services Year: 2019 In September, Amazon launched the new eero mesh WiFi system to offer simple, reliable WiFi for streaming, gaming, and working from home. Corporate Changes/Expansions Year: 2019 In September, the company announced the opening of a Brick- And-Mortar stores to improve convenience. Corporate Changes/Expansions Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 16
  • 25. Year: 2019 In September, Amazon.com opened its new operations in Israel. New Products/Services Year: 2019 In September, the company introduced a new Alexa API, to simplify custom voice commands for Alexa. New Products/Services Year: 2019 In September, Amazon in partnership with Discovery launched a new streaming video app, Food Network Kitchen. New Products/Services Year: 2019 In September, Amazon launched the new Echo Earbuds with Bose noise-cancellation technology. Acquisitions/Mergers/Takeovers Year: 2019 In September, the company acquired a US-based cloud startup, INLT. Plans/Strategy
  • 26. Year: 2019 In September, Amazon announced the plans to open first CT store in Sono Collection. New Products/Services Year: 2019 In September, Amazon launched Amazon Sidewalk, a new wireless network system. Acquisitions/Mergers/Takeovers Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 17 In January, Amazon acquired Sqrrl Data Inc., a Massachusetts- based cybersecurity software company. New Products/Services Year: 2018 In January, Apple launched the new HomePod smart speaker, that uses Siri voice assistant, taking on Google, Amazon.
  • 27. Corporate Changes/Expansions Year: 2018 In January, Amazon opened its new Head Quarter building, The Spheres, in Seattle, the US. Contracts/Agreements Year: 2018 In January, Westpac partnered with company for voice technology through its Alexa Skill. Corporate Changes/Expansions Year: 2018 In January, the company opened the new store, Amazon Go, in downtown Seattle, the US. Plans/Strategy Year: 2018 In January, the company plans to release a software development kit, the Virtual Dash Button Service, that makes easy to implement virtual versions of Amazon Dash Buttons for brands. Contracts/Agreements Year: 2018 In January, Bonitasoft partnered with Amazon Web Services
  • 28. (AWS) to operate the Bonita platform with AWS cloud technology. Contracts/Agreements Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 18 In January, Polk Audio launched its voice-controlled sound bar, Polk Command Bar with Amazon Alexa Voice Service built-in. Patent Grant Year: 2018 In January, Amazon received a patent from the US Patent and Trademark Office for a digital mirror for the customers to virtually try on clothes with different backgrounds. Contracts/Agreements Year: 2018 In February, the company partnered with Bank of America Merrill Lynch to expand its lendtech programme for small businesses that sell on company’s
  • 29. websites. New Product Approvals Year: 2018 In February, the company launched the new AR (Augmented Reality) feature for its Android users. Acquisitions/Mergers/Takeovers Year: 2018 In February, Amazon agreed to acquire a connected-doorbell startup, Ring Inc, for a value at US$1 billion. Corporate Changes/Expansions Year: 2018 In February, the company introduced its Prime Music service in India. New Products/Services Year: 2018 In February, the company plans to introduce Fulfillment By Amazon (FBA) services in Australia to support local businesses store and to sell their goods to customers through FBA program. New Products/Services
  • 30. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 19 Year: 2018 In February, Amazon launched the new foldable Holy Stone HS160 Shadow FPV RC Drone with HD camera. Plans/Strategy Year: 2018 In March, Amazon plans to stop sale of its Nest smart home products through marketplace. New Products/Services Year: 2018 In February, the company launched Fulfillment By Amazon (FBA) services in Australia. New Products/Services Year: 2018 In February, the company launched its Prime Music service in India.
  • 31. Contracts/Agreements Year: 2018 In February, the company entered into an agreement to acquire Ring for more than US$1 billion. Corporate Changes/Expansions Year: 2018 In February, the company introduced delivery business for merchants in Australia. Others Year: 2018 In March, the company's Amazon Cash is available within its Now Prepay retail distribution network. New Products/Services Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 20 In March, the company signed a deal to open its platforms up to
  • 32. Vietnamese exports. New Products/Services Year: 2018 In March, the company announced the launch of JuvaLips. Corporate Changes/Expansions Year: 2018 In March, Amazon expanded its presence to Australia for Northland retailers and suppliers. Product Recall Year: 2018 In March, the company plans to recall around 260,000 portable chargers that posses a fire and burn risk. Contracts/Agreements Year: 2018 In March, Amazon and JPMorgan partnered to create a new current-account-like product. Plans/Strategy Year: 2018 In March, Amazon.com plans to open its new fulfillment centre in St Peters, Missouri, the US.
  • 33. Patent Grant Year: 2018 In March, the company was issued a new patent from the US Patent and Trademark Office to deliver drone that can respond to human gestures. Contracts/Agreements Year: 2018 In March, Amazon and Swiss Post entered into a contract to simplify transfer of merchandise across the Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 21 Swiss border. Contracts/Agreements Year: 2018 In March, the company and Kohl's partnered that drives foot traffic. Contracts/Agreements
  • 34. Year: 2018 In April, the company and St. Jude Children's Research Hospital partnered for the fight against childhood cancer through a new service, Alexa Donations. Contracts/Agreements Year: 2018 In March, Amazon entered into a distribution agreement with Casino Group for Amazon’s high-speed delivery service. Plans/Strategy Year: 2018 In April, the company plans to open a distribution center in Monroe County, New York, the US. New Products/Services Year: 2018 In April, AWS launched a new Amazon S3 storage class, Amazon Simple Storage Service (Amazon S3) One Zone-Infrequent Access (Z-IA). New Products/Services Year: 2018 In April, the company plans to launch one up HomePod to its Echo product portfolio, supporting for music automation.
  • 35. Corporate Changes/Expansions Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 22 In April, Amazon plans to open a new facility in North Las Vegas, Nevada, the US. Acquisitions/Mergers/Takeovers Year: 2018 In April, Amazon acquired Ring, a manufacturer of security cameras and internet-connected doorbells, worth US$1 Billion. Acquisitions/Mergers/Takeovers Year: 2018 In April, the company acquired Ring Video Doorbell to work together to reduce crime in neighborhood. Contracts/Agreements Year: 2018
  • 36. In April, the company entered into a partnership with Best Buy to offer New Fire TV Edition Smart TVs in the US and Canada. Plans/Strategy Year: 2018 In April, Cox Automotive announced its plans to move its infrastructure to company's Amazon Web Services. Patent Grant Year: 2018 In April, Amazon secured a patent for a system that tracks and identifies Bitcoin users and to feed their details to law enforcement agencies. Corporate Changes/Expansions Year: 2018 In April, Amazon Web Servers launched its blockchain template for Ethereum and Hyperledger fabric. New Products/Services Amazon.com, Inc. History Amazon.com, Inc.
  • 37. © MarketLine Page 23 Year: 2018 In April, Amazon introduced a new service, Amazon Key, that enables in-home delivery and keyless guest access to its customers. Corporate Changes/Expansions Year: 2018 In April, the company introduced its product, Echo Spot in Canada. New Products/Services Year: 2018 In April, Amazon launched a new music automation feature to Amazon Alexa’s Routines. Contracts/Agreements Year: 2018 In April, the company and Whole Foods Market together introduced a free two-hour delivery service of natural and organic products from Whole Foods Market through Prime Now in Denver, Sacramento and San Diego, in California, the US. New Products/Services
  • 38. Year: 2018 In April, the company introduced the new international shopping experience in its Amazon Shopping app, for Thailand customers to browse and shop eligible items that would be shipped from the US. New Products/Services Year: 2018 In May, Amazon introduced Prime Book Box, a services for kids whi are avid readers. Contracts/Agreements Year: 2018 In May, Amazon and Synchrony, a consumer financial services firm, partnered to introduce voice commands for Amazon's Alexa, to provide customers with services through Amazon.com store card. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 24 Contracts/Agreements Year: 2018
  • 39. In April, Amazon and Volvo partnered to provide delivery of packages into customers’ cars in the US. Contracts/Agreements Year: 2018 In May, Verizon's Oath selected Amazon's AWS as its preferred public cloud provider to expand its use of AWS to migrate legacy workloads and to build new cloud-based applications. Corporate Changes/Expansions Year: 2018 In May, the company announced its plan to opne a fulfilment centre in Sydney, Australia. Contracts/Agreements Year: 2018 In June, the company along with AliExpress, eBay and Rakuten- France entered into an agreement with the European Commission to combat the list of dangerous products on Europe’s online shopping sites. Acquisitions/Mergers/Takeovers Year: 2018 In June, the company agreed to acquire PillPack, an online pharmacy.
  • 40. Plans/Strategy Year: 2018 In July, Amazon announced its plans to open a new fulfillment center in Thornton, Coloardo, the US. Contracts/Agreements Year: 2018 In May, Amazon and Lennar partnered and opened interactive Amazon Experience Centers in selected Lennar model homes all over the US. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 25 Contracts/Agreements Year: 2018 In May, the company entered into a partnership with Sears Auto Centers, to make tire purchases and installations easier and more convenient for customers. Contracts/Agreements Year: 2018
  • 41. In July, Amazon and Major League Baseball (MLB) entered into a partnership to provide real time data- driven insights on live games using machine learning and AI. Contracts/Agreements Year: 2018 In July, the company and Hyundai Motor planned to open a virtual showroom on Amazon platform. Contracts/Agreements Year: 2018 In May, Amazon and NASA together formed outposts in France for the development of air traffic control systems specifically for drones. Contracts/Agreements Year: 2018 In July, the company collabrated with SSC Napoli football club to introduce an integrated ‘brandstore’ on the company's Amazon digital retail platform. New Products/Services Year: 2018 In July, Amazon Video announces new TV shows and movies for August 2018. Contracts/Agreements
  • 42. Year: 2018 In July, Amazon in partnership with Whole Foods Market launched a delivery of natural and organic Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 26 products from Whole Foods Market through Prime. Corporate Changes/Expansions Year: 2018 In July, Amazon announced to open fulfillment centre in Caledon, Canada. Corporate Changes/Expansions Year: 2018 In September, the company opened a new Research and Development centre in Barcelona, Spain. New Products/Services Year: 2018
  • 43. In February, NAS Insurance Services introduced Momentum, an insurance product for online sellers like Amazon. New Products/Services Year: 2018 In August, Amazon launched Merch by Amazon service in the UK and Germany. Contracts/Agreements Year: 2018 In June, the company and RedAwning Group paired up to introduce RedAwning Smart Concierge. New Products/Services Year: 2018 In August, the company and Whole Foods Market launched the grocery pickup services in Virginia Beach and Sacramento, California. Corporate Changes/Expansions Year: 2018 In June, Amazon opened its second Oklahoma fulfillment center in Tulsa. Amazon.com, Inc.
  • 44. History Amazon.com, Inc. © MarketLine Page 27 Contracts/Agreements Year: 2018 In August, Amazon Web Services and DXC Technology signed a multi-year contract to form DXC - AWS Integrated Practice, to advance IT services and deepen client migrations to AWS. New Products/Services Year: 2018 In August, Amazon Web Services announced the availability ofAmazon Aurora Serverless. New Products/Services Year: 2018 In August, the company launched the basket bargains service. Plans/Strategy Year: 2018 In August, the company planned to open its customer service center in Colombia.
  • 45. Corporate Changes/Expansions Year: 2018 In August, the company planned to launch an insurance price comparison site in the UK. New Products/Services Year: 2018 In August, Xiaomi launched the Mi A2 in India, via Amazon and Mi.com online platforms. New Products/Services Year: 2018 In August, Amazon introduced Avalara TrustFile on its Amazon Marketplace Appstore. Plans/Strategy Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 28 Year: 2018 In August, Amazon plans to open a customer service center in
  • 46. Colombia. Corporate Changes/Expansions Year: 2018 In August, the company to launch its new delivery service center in Austin, Texas. Corporate Changes/Expansions Year: 2018 In August, the company announced to open a new Amazon Go store in downtown Seattle, Washington, the US. Contracts/Agreements Year: 2018 In August, Amazon expanded its Tire Purchase and Installation Program with Sears Auto Center to provide full-service tire installation for customers. New Products/Services Year: 2018 In August, the company introduced its Prime membership for CAD 7.99 per month in Canada. Corporate Changes/Expansions Year: 2018
  • 47. In August, Amazon planned to open a new package delivery center in Ladson, the US. New Products/Services Year: 2018 In August, the company launched Prime Book Box, a subscription children book service, to all U.S. Prime members. Plans/Strategy Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 29 Year: 2018 In August, the company planned to launch a video service for its Fire TV streaming users. Plans/Strategy Year: 2018 In August, the company to sell snacks, sweets, and wines online in Mexico. Plans/Strategy
  • 48. Year: 2018 In August, the company planned to acquire a minority stake in Spencer’s Retail. Corporate Changes/Expansions Year: 2018 In August, the company launched fashion and sports stores in Brazilian marketplace. Acquisitions/Mergers/Takeovers Year: 2018 In September, the company and Samara Capital planned to buy supermarket chain More from Aditya Birla Group (ABRL). New Products/Services Year: 2018 In August, Amazon Music introduced new voice commands for Alexa. New Products/Services Year: 2018 In September, Amazon.in introduced a link for a Hindi option on its e-commerce portal for users. Contracts/Agreements
  • 49. Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 30 In April, Amazon partnered with Best Buy to sell smart TVs through Amazon's Fire TV operating system. New Products/Services Year: 2018 In September, the company introduced the All-New Fire HD 8 Kids Edition. Contracts/Agreements Year: 2018 In September, Amazon entered into a partnership with Drybar, to release of Life Itself. Plans/Strategy Year: 2018 In September, the company planned to open Amazon Go, its checkout-free grocery store, in New York,
  • 50. the U.S. New Products/Services Year: 2018 In September, Amazon and Whole Foods launched delivery of natural and organic products from Whole Foods Market through Prime Now in Charlotte, Las Vegas, Memphis, Nashville, New Orleans, Oklahoma City, Phoenix, Raleigh, Seattle, Tucson, New York City, Los Angeles and Dallas/Ft. Worth. New Products/Services Year: 2018 In September, Amazon launched two new product categories to expand its offering in Australia. New Products/Services Year: 2018 In September, Amazon launched Amazon Charts, a weekly bestseller list which shares the most read and sold books across all formats each week in Canada. Contracts/Agreements Amazon.com, Inc. History Amazon.com, Inc.
  • 51. © MarketLine Page 31 Year: 2018 In September, Amazon partnered with Good Housekeeping and Mall of America to launch the GH Lab Store. New Products/Services Year: 2018 In September, Amazon.com introduced its own-brand activewear label, Aurique. New Products/Services Year: 2018 In September, Amazon launched Amazon Storefronts, a new online store for customers to shop exclusively from U.S. small and medium-sized businesses selling on Amazon. Contracts/Agreements Year: 2018 In September, the company collaborated with Snap to test Snapchat camera to search products on Amazon.com. New Products/Services
  • 52. Year: 2018 In September, Amazon launched Ring Stick Up Cam, a home security cameras. New Products/Services Year: 2018 In September, the company launched Alexa-powered products to advance smart home capabilities. Financing Agreements Year: 2018 In September, the company announced its plan to invest US$951 million, with Amazon Web Services and its e-commerce services, in Indonesia over 10 years. Contracts/Agreements Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 32 Year: 2018 In September, Amazon partnered with Subaru to create a custom co-branded landing page featuring its
  • 53. new three-row large SUV, Ascent, and Amazon products together. New Products/Services Year: 2018 In September, the company introduced its AWS Storage Gateway hardware appliances such as Amazon Simple Storage Service, Amazon Elastic Block Store, and Amazon Glacier. Contracts/Agreements Year: 2018 In September, Amazon and Audi partnered to equip Amazon Alexa powered dashboard in Audi vehicles. Contracts/Agreements Year: 2018 In September, the company and Audi partnered to equip Amazon Alexa powered dashboard in Audi vehicles. Corporate Changes/Expansions Year: 2018 In September, the company opened up Amazon 4-Star store, with its highly rated items, in New York. Corporate Changes/Expansions
  • 54. Year: 2018 In September, the company opened its new fulfillment center in West Deptford, New Jersey. Plans/Strategy Year: 2018 In September, Amazon has planned Amazon plans to invest US$944 million in Indonesia to launch Amazon Web Services. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 33 Corporate Changes/Expansions Year: 2018 In September, the company's subsidiary, Amazon India expanded its delivery network in Uttar Pradesh to Lucknow, Kanpur, Allahabad, Agra and Meerut. New Products/Services Year: 2018 In September, the company expanded its prime reading service
  • 55. to Prime subscribers in India. New Products/Services Year: 2018 In September, the company announced its plans to launch Echo smart home devices and companion device in Indian. Corporate Changes/Expansions Year: 2018 In September, Amazon opened a non-food retail store, Amazon 4-star, offering toys, books, Amazon devices, household & kitchen products, and games. Plans/Strategy Year: 2018 In September, the company introduce its One-Day Sale for PC Gamers. Corporate Changes/Expansions Year: 2018 In September, the company announced its plan to construct warehouse and distribution centre at Metro Vancouver district, Deltaport, Canada. New Products/Services Year: 2018
  • 56. In September, the company introduced the Amazon introduced the new Echo smart home devices in Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 34 India. Contracts/Agreements Year: 2018 In September, Amazon and The State Industries and Commerce Department collaborated to promote J&K crafts and products online globally. Others Year: 2018 In October, All India Radio (AIR) introduced its streaming services on Amazon's Alexa Smart Speakers. Corporate Changes/Expansions Year: 2018 In October, Amazon extended its Prime home delivery and
  • 57. Pickup service to Whole Foods stores in eight US cities. Contracts/Agreements Year: 2018 In September, Amazon made an agreement with Monoprix, a retail chain in France, to offer its products through Amazon's Prime Now service. Corporate Changes/Expansions Year: 2018 In October, the company announced to establish a US$80 million distribution centre in South Carolina, the US. Corporate Changes/Expansions Year: 2018 In October, the company expanded its Whole Foods delivery through Prime Now service to Cleveland, North and Central New Jersey, Annapolis, Louisville, and Pittsburgh. New Products/Services Amazon.com, Inc. History Amazon.com, Inc.
  • 58. © MarketLine Page 35 Year: 2018 In October, RIoT Solution s launched the raybaby monitor for sale on Amazon. Contracts/Agreements Year: 2018 In October, the company partnered with Blackberry to launch Alexa device for enterprises and commercial usage. New Products/Services Year: 2018 In October, the company launched Fire TV Stick 4K and Alexa Voice Remote with Device Control.
  • 59. New Products/Services Year: 2018 In October, the company announced to soon launch an ad- supported streaming service for Fire TV users through its subsidiary, Internet Movie Database (IMDb). Corporate Changes/Expansions Year: 2018 In October, the company opened its second Amazon Go store in Chicago. Contracts/Agreements Year: 2018 In October, the company partnered with Audi to install home chargers for the buyers of its its electric vehicle, E-tron. Contracts/Agreements
  • 60. Year: 2018 In October, the company partnered with Audi to install home chargers for the buyers of its its electric vehicle, E-tron. Contracts/Agreements Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 36 Year: 2018 In October, the company partnered with E.Leclerc, a grocery retailer, to install Amazon lockers across its hypermarket network.
  • 61. Plans/Strategy Year: 2018 In October, Amazon announced its plans to acquire 7% to 8% minority stake in Future Retail for around US$338million. Others Year: 2018 In October, Amazon invested in two renewable initiatives; the US recycling scheme and a solar project in the UK. Contracts/Agreements Year: 2018 In October, Amazon entered into a partnership with BuzzFeed to launch a book club to create new revenue streams. Corporate Changes/Expansions
  • 62. Year: 2018 In October, the company expanded its footprints with new call centers in India. Contracts/Agreements Year: 2018 In October, the company and American Express introduced the Amazon Business American Express Card, with no annual credit card fee. Corporate Changes/Expansions Year: 2018 In September, the company launched the new Amazon global store in Saudi Arabia, to purchase products Amazon.com, Inc. History
  • 63. Amazon.com, Inc. © MarketLine Page 37 from Amazon.com in the US on Souq.com. Plans/Strategy Year: 2018 In September, Amazon announced its plans to invest US$6.7 million in a fund-raising round for Plant Prefab, a California, the US-based module's manufacturer. New Products/Services Year: 2018 In September, Amazon launched its Amazon Prime Reading in India. Corporate Changes/Expansions
  • 64. Year: 2018 In October, Amazon opened Fashion pop-up strore at Baker Street in London. Corporate Changes/Expansions Year: 2018 In October, Amazon opened its first cashier-less Amazon Go store in San Francisco, the US. Contracts/Agreements Year: 2018 In October, the company and SiriusXM entered into a partnership to offer three free months of SiriusXM radio subscription to the echo customers. New Products/Services Year: 2018 In October, Amazon launched the new Kindle Paperwhite with a
  • 65. Waterproof body in India. New Products/Services Year: 2018 In October, Amazon rolled out the Amazon rolls out 'Whisper Mode' for Alexa-powered devices. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 38 Corporate Changes/Expansions Year: 2018 In October, Amazon expanded its grocery delivery service from Whole Foods Market to more than 60
  • 66. cities in the US. Financing Agreements Year: 2018 In October, Amazon made an investment in tado, an intelligent home climate management company. New Products/Services Year: 2018 In October, Amazon announced its plans to launch its new fashion service in the UK, try before you buy. Contracts/Agreements Year: 2018 In October, Amazon provided its voice assistant, Alexa to the Charlotte Marriott City Centre in North Carolina. Contracts/Agreements
  • 67. Year: 2018 In September, Amazon and Iridium Communications partnered for developing a satellite-based network, CloudConnect, for the Internet of Things (IoT) applications. Contracts/Agreements Year: 2018 In October, the company and Vitality signed a partnership for its Active Rewards programme. Contracts/Agreements Year: 2018 In November, the company and ParcelPal expanded their partnership to operate in the state of Amazon.com, Inc. History
  • 68. Amazon.com, Inc. © MarketLine Page 39 Washington. Contracts/Agreements Year: 2018 In November, the company signed a four year contract with Swiss Post to provide cloud computing service. Contracts/Agreements Year: 2018 In November, Amazon along with Whole Foods Market expanded grocery pickup from Whole Foods Market through Prime to eight cities including Birmingham, Colorado Springs, Long Island, Milwaukee, Salt Lake City, San Antonio, Tacoma and Tulsa, the US.
  • 69. New Products/Services Year: 2018 In November, the company announced the launch of mini-FedEx to deliver packages to Prime members. Contracts/Agreements Year: 2018 In November, Amazon partnered with Western Union to launch new payment method for online shoppers to buy items from abroad. New Products/Services Year: 2018 In November, Amazon to provide free shipping on all US holiday customer orders. Plans/Strategy
  • 70. Year: 2018 In October, Amazon announced its plans to open a new fulfillment centre in Beaumont, Texas, the US. Contracts/Agreements Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 40 In November, Amazon's subsidiary, Amazon Web Services partnered with UST Global to st to strengthen UST Global's digital transformation solutions on AWS globally. Corporate Changes/Expansions
  • 71. Year: 2018 In November, the company selected New York and Northern Virginia, the US for its second headquarters. New Products/Services Year: 2018 In November, the company's Amazon Fashion launched Prime Wardrobe, the try before you buy shopping service. New Products/Services Year: 2018 In November, Amazon launched the new Manuka Honey based energy/hydration drinks and energy gels. Contracts/Agreements Year: 2018 In November, the company and Allegion's brand, Schlage,
  • 72. partnered for the delivery of integrated smart home solutions to homeowners. Plans/Strategy Year: 2018 In November, the company announced its plans to launch an Alexa Smart Home pop-up store at Eaton Centre, in Toronto, Ontario, Canada. Corporate Changes/Expansions Year: 2018 In October, the company approved the expansion of commercial-stage pharmaceutical company Innovus Pharmaceuticals to Japan. Contracts/Agreements Amazon.com, Inc. History
  • 73. Amazon.com, Inc. © MarketLine Page 41 Year: 2018 In September, Amazon announced the availability of J.Crew Mercantile’s Fall ’18 collection on its platform. Plans/Strategy Year: 2018 In November, the company announced its plans to open a new second headquarters at Northern Virginia, the US. Plans/Strategy Year: 2018 In November, the company announced its plans to invest
  • 74. US$5billion for the expansion at Seattle and to open a new operations centre of excellence in Nashville, the US. Corporate Changes/Expansions Year: 2018 In November, the company opened a distribution center in North Little Rock, Arkansas, the US. Contracts/Agreements Year: 2018 In November, the company and Viacom International Studios signed a deal for streaming rights in Latin America. Contracts/Agreements Year: 2018 In November, Amazon entered into a partnership with Fintonic to offer its Spanish customers a zero
  • 75. percent installment loan for purchases made through its e- commerce website. New Products/Services Year: 2018 In November, the company announced its plans to release Realme U1 smartphone in India through its e- Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 42 commerce platform. Contracts/Agreements Year: 2018
  • 76. In November, Amazon and S2 Capital signed a partnership with Zego for extending its novel smart apartment platform to thirty thousand S2 apartment units in three years. Contracts/Agreements Year: 2018 In November, the company signed a deal with Apple to sell iPhones, iPads, Watches on its e-commerce platform. Product Recall Year: 2018 In November, the company recalled its pushchairs, which may injure a child. Corporate Changes/Expansions Year: 2018
  • 77. In July, the company invested US$33.5 million in its Indian payments arm Amazon Pay India. Plans/Strategy Year: 2018 In May, the company announced its plans to open a new fulfillment center in Tucson, Arizona, the US. New Products/Services Year: 2018 In May, Amazon Web Services introduced a new fully managed graph database service, Amazon Neptune that helps to build applications on highly connected datasets. Contracts/Agreements Year: 2018
  • 78. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 43 In May, the company's Amazon Web Services was selected by the Verizon Communications. Contracts/Agreements Year: 2018 In May, the company in partnership with Embassy Group to pre- install an upcoming residential project Embassy Edge in Bengaluru. Contracts/Agreements Year: 2018 In May, the company entered into a partnership with PetChatz via AI platform Alexa.
  • 79. Plans/Strategy Year: 2018 In March, Amazon announced its plans to launch a debit card, expanding into the financial market in Mexico. Contracts/Agreements Year: 2018 In June, Amazon Alexa and GoGet Carshare partnered for enabling carshare users with Alexa-enabled device to book a vehicle by voice. New Products/Services Year: 2018 In June, the company introduced its fourth own brand fashion line Meraki. New Products/Services
  • 80. Year: 2018 In November, the company launched the Audible service in India. Plans/Strategy Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 44 In January, the company planned to open its robotics fulfillment center in Texas, US. Contracts/Agreements
  • 81. Year: 2018 In June, the company entered into an alliance with McDonald's to enable customers to shop on McDelivery through one-click purchase using Amazon Pay. Plans/Strategy Year: 2018 In June, the company plans for the first Alabama fulfillment center in Alabama, the US. New Products/Services Year: 2018 In June, the company announced the availability of its Echo and Alexa products in France. Contracts/Agreements Year: 2018 In June, Vodafone UK and Amazon paired up to offer Amazon
  • 82. Prime Video as part of its mobile plan. Contracts/Agreements Year: 2018 In April, the company and Filtrete, a brand from 3M paired up to integrate the company's dash replenishment with Filtrete smart air filter line. Corporate Changes/Expansions Year: 2018 In May, the company opened its first fulfillment center in Oklahoma, the US. Corporate Changes/Expansions Year: 2018 In November, the company opened a new pop-up store in Amsterdam, Netherlands.
  • 83. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 45 Plans/Strategy Year: 2018 In November, Amazon announced its plans to close its London based food delivery division, Amazon Restaurants. Corporate Changes/Expansions Year: 2018 In September, the company launched its activities in Turkey, to offer products across 15 categories to its customers.
  • 84. New Products/Services Year: 2018 In June, Amazon launched the all-new Fire HD 10 Kids Edition under Fire tablet lineup. Corporate Changes/Expansions Year: 2018 In December, the company announced to expand its Amazon air operation at Chicago Rockford International Airport, the US. New Products/Services Year: 2018 In June, Amazon introduced the Show Mode, a full-screen visual through the hands-free Alexa experience for Fire HD 8 and Fire HD 10 tablets. Contracts/Agreements
  • 85. Year: 2018 In December, the company partnered with Comcast to launch Prime Video service on Comcast’s Xfinity X1. New Products/Services Year: 2018 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 46 In October, Amazon and Telecom Italia jointly launched TIM Box trial, a voice interaction for Italian customers. Corporate Changes/Expansions
  • 86. Year: 2018 In December, the company introduced a compact version of its cashier-less Amazon Go food stores at its Seattle office in the US. Corporate Changes/Expansions Year: 2018 In December, the company to open a new fulfillment centre in Leduc County, Alberta province, Canada. New Products/Services Year: 2018 In December, the company introduced the Amazon Prime Now pickup service at Whole Foods stores. Contracts/Agreements Year: 2018
  • 87. In December, the Group expanded its contract with Air Transport Services Group to lease and operate ten additional Boeing 767s for Amazon.com Services, to extend leases for twenty 767 aircraft ATSG to Amazon, and to extend the operating agreement for the Amazon Air network. New Products/Services Year: 2018 In June, the company announced its plans to launch Prime subscription service in Australia. Contracts/Agreements Year: 2018 In September, the company and Corcoran partnered to launch an agent-curated smart and stylish home accessories collection. Plans/Strategy
  • 88. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 47 Year: 2018 In September, Metro announced its plans to sell its Real hypermarket chain to Amazon for US$1.2 billion. Corporate Changes/Expansions Year: 2018 In November, Amazon announced the availability of its Alexa and Echo in Mexico. Contracts/Agreements Year: 2018
  • 89. In October, Amazon partnered with Arcadia Power to install a new Smart Home Device through a subscription basis. Contracts/Agreements Year: 2018 In April, Amazon Pay partnered with Airpay, an omnichannel payments platform to authorize merchants to accept Amazon Pay payments. Corporate Changes/Expansions Year: 2018 In September, Amazon opened a new Fulfillment Centre on Tsawwassen First Nation Lands at Deltaport. Contracts/Agreements Year: 2018 In October, Amazon partnered with Harley-Davidson to sell Harley's apparel and riding gear on
  • 90. Amazon.com. Contracts/Agreements Year: 2018 In August, Amazon partnered with fashion brands for Amazon only launches. Corporate Changes/Expansions Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 48 Year: 2018 In August, Amazon has selected N.C. town as a distribution center.
  • 91. Management Changes Year: 2018 In June, the company appointed Atul Gawande as the Chief Executive Officer of newly formed healthcare company Heven, a joint venture of the Amazon, Berkshire Hathaway, and JPMorgan Chase. New Products/Services Year: 2017 Amazon introduced a new voice ordering service, which enables its customers to voice-order their next meal from Amazon Restaurants on their Alexa-enabled devices including the Amazon Echo and Echo Dot. This new Alexa skill allows the customers to reorder from any restaurant available on the service in over 20 cities by saying, ‘Alexa, order from Amazon Restaurant’. Corporate Changes/Expansions
  • 92. Year: 2017 The company announced plans to open a one million square feet fulfillment center in Colorado. It is the first fulfillment center in Colorado. Contracts/Agreements Year: 2017 Live Nation Entertainment, one of the leading live entertainment and ticketing companies, selected AWS as its public cloud infrastructure provider and is moving its global information technology infrastructure to the AWS Cloud. New Products/Services Year: 2017 AWS launched Amazon Chime, a new unified communications service that makes meetings easier and efficient. Amazon Chime allows its customers to start high- quality video and audio meetings with one- click, enabling them to join a meeting, chat, and share content
  • 93. and screens with a synchronized experience across desktops, iOS, and Android devices. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 49 New Products/Services Year: 2017 The company introduced the latest generation Amazon Fire TV Stick in the UK, Germany, and Japan. New Products/Services Year: 2017 Amazon launched a solar energy initiative on fulfillment center
  • 94. rooftops to generate clean energy. The company plans to install solar systems on 50 fulfillment facility rooftops worldwide by 2020. New Products/Services Year: 2017 The company launched its one-hour delivery service, Prime Now, in Milwaukee, Wisconsin. Contracts/Agreements Year: 2017 Amazon entered into an agreement to acquire SOUQ.com, one of the e-commerce leaders in the Middle East. The acquisition allows the company to offer its services for millions of customers in the Middle East. New Products/Services Year: 2017 AWS introduced Amazon Connect, a self-service, cloud-based
  • 95. contact center service that enables any business to deliver better customer service at lower cost. Amazon Connect is based on the contact center technology. Corporate Changes/Expansions Year: 2017 AWS plans to open an infrastructure region or a data center in Stockholm, Sweden by 2018. New Products/Services Year: 2017 The company announced the availability of high-performance far-field microphone array and voice Amazon.com, Inc. History Amazon.com, Inc.
  • 96. © MarketLine Page 50 processing technology, found in Amazon Echo, to hardware makers. With the Amazon Alexa 7-Mic Far- Field Development Kit, hardware makers can build and introduce far-field voice-initiated products with Alexa by decreasing development time and cost. Contracts/Agreements Year: 2017 Dunkin' Brands Group (the parent company of Dunkin’ Donuts and Baskin-Robbins) and HERE Technologies (one of the leading global providers of maps and location services), in two different transactions, selected AWS as their preferred cloud infrastructure provider. New Products/Services Year: 2017
  • 97. Amazon Lex, an artificial intelligence (AI) service for building applications that can have conversations using voice and text, was made available to all customers by AWS. Others Year: 2017 AWS introduced Amazon Redshift Spectrum, a new feature that enables Amazon Redshift customers to run SQL queries against exabytes of their data in Amazon S3. New Products/Services Year: 2017 AWS launched Amazon DynamoDB Accelerator, a fully managed in-memory cache that can reduce Amazon DynamoDB response times from milliseconds to microseconds. New Products/Services Year: 2017
  • 98. The company introduced a self-service subscriptions marketplace, which allows digital subscription providers to reach millions of Amazon customers. Contracts/Agreements Year: 2017 Red Hat, one of the world's leading providers of open source solutions, and AWS announced an Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 51 extended strategic alliance to integrate access to AWS services into Red Hat OpenShift Container Platform. Through this unique offering, customers can deploy
  • 99. AWS services from within Red Hat OpenShift Container Platform both on-premises and in the cloud. Commercial Operation Year: 2017 In May, the company expanded its operations with the addition of seven new warehouses in India. New Products/Services Year: 2017 In March, the company launched AmazonFresh Pickup click and collect grocery services in the US. Contracts/Agreements Year: 2017 In May, Samsung announced to sell its new 360-degree camera at a cost of US$229 and it is available at online platforms such as -Mobile, Verizon, Best Buy, Amazon,
  • 100. AT&T, Sprint, U.S. Cellular, and ShopSamsung app. New Products/Services Year: 2017 In May, American Express launched the new Amex skill for Amazon Alexa, at its Innovation Showcase event in New York. Plans/Strategy Year: 2017 In June, the company plans to open its first Oregon fulfillment center in Troutdale. Plans/Strategy Year: 2017 In June, the company plans to open a new fulfillment center in North Haven.
  • 101. Plans/Strategy Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 52 Year: 2017 In June, the company plans to open its second Colorado fulfillment center in Thornton. Plans/Strategy Year: 2017 In June, the company planned to open a new fulfillment center in Sunshine, Miami. Acquisitions/Mergers/Takeovers
  • 102. Year: 2017 In July, the company acquired e-commerce firm Souq for US$580 million. Contracts/Agreements Year: 2017 In July, Amazon signed an agreement to acquire Whole Foods for a consideration of US$13.7 billion. Plans/Strategy Year: 2017 In June, the company to construct a facility at Salt lake City valued US$200 million. Plans/Strategy Year: 2017 In July, the company planned to open new office in the Seaport
  • 103. District in the Bay State. Plans/Strategy Year: 2017 In July, the company planned to initiate underwater warehouses. Acquisitions/Mergers/Takeovers Year: 2017 In July, the company acquired Game Sparks Technologies, a cloud service provider. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 53
  • 104. Financing Agreements Year: 2017 In July, the company invested in its payments entity, Amazon Pay India, with INR130 crore. Corporate Changes/Expansions Year: 2017 In June, the company opened up a Hub Warehouse in Wynwood, US. Plans/Strategy Year: 2017 In February, the company planned to expand in the UK by hiring 5,000 additional staff. New Products/Services Year: 2017
  • 105. In April, the company launched the Echo Look, a new device with artificial-intelligence powered speakers that includes a camera to take videos and photos of their outfits. New Products/Services Year: 2017 In March, the company launched Prime membership in Mexico. New Products/Services Year: 2017 In September, the company launched streaming services that compete with Apple and Spotify. New Products/Services Year: 2017 In April, the company launched Amazon cash for the unbanked and underbanked customers. New Products/Services
  • 106. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 54 Year: 2017 In March, the company launched a new grocery-store pickup service in Seattle. Commercial Operation Year: 2017 In April, the company planned to open a big new office in downtown Bellevue, Wash. New Products/Services
  • 107. Year: 2017 In March, the company launched an Indian entertainment channel, Heera in the US. New Products/Services Year: 2017 In February, the company opened a bookstore in the San Francisco Bay area. Commercial Operation Year: 2017 In February, the company open two customer service facilities in Coimbatore, Noida. New Products/Services Year: 2017 In April, the company planned to launch an online emporium with full-fledged retail presence in Australia.
  • 108. New Products/Services Year: 2017 In April, the company launched its Amazon Pay service in Italy. Contracts/Agreements Year: 2017 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 55 In January, the company signed an agreement with EU regulator for e-books contracts. New Products/Services
  • 109. Year: 2017 In May, the company launched new Fire tablets, Fire 7 and the Fire HD. New Products/Services Year: 2017 In May, the company expanded its prime reading service to Prime subscribers in the UK. New Products/Services Year: 2017 In May, the company launched UK pay-TV service. New Products/Services Year: 2017 In May, the company planned to enter UK and Europe’s retail industry with check-out free supermarkets.
  • 110. New Products/Services Year: 2017 In May, the company expanded OTT channel subscriptions to the UK, Germany. New Products/Services Year: 2017 In June, Bango enabled a new payment option for Amazon customers in Japan. New Products/Services Year: 2017 In June, the company announced that it will receive an approval from FDI for its proposal of investment in retail of food products in India.
  • 111. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 56 New Products/Services Year: 2017 In June, the company expanded its Prime Now Service to members in Denver. New Products/Services Year: 2017 In June, the company launched new cashback perk service. New Products/Services Year: 2017
  • 112. In June, the company rolled out its first payments integration on Instagram. Corporate Changes/Expansions Year: 2017 In June, the company expanded its Dash button service with 20 new brands. New Products/Services Year: 2017 In June, the company planned to introduce a new service that translates multiple languages. New Products/Services Year: 2017 In June, the company launched a new, China-Specific Kindle E- reader. Contracts/Agreements
  • 113. Year: 2017 In June, the Aurora City Council approved an agreement for intersection work for Amazon project. Corporate Changes/Expansions Year: 2017 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 57 In June, the company opened up a Hub Warehouse in Wynwood, the US. Contracts/Agreements
  • 114. Year: 2017 In June, the company and Olive Garden signed a partnership for new food services. New Products/Services Year: 2017 In July, the company launched its own wine brand with king vinters. Plans/Strategy Year: 2017 In July, the company planned to invest US$260 million in its Indian unit. New Products/Services Year: 2017 In July, the company initiated selling of spectacles with snappy delivery.
  • 115. Plans/Strategy Year: 2017 In January, Amazon planned to open Brick & Mortar Bookstore in New York City. Corporate Changes/Expansions Year: 2017 In July, the company's Treasure Truck facility expanding to other US cities. New Products/Services Year: 2017 In July, the company partnered with Coway to develop a hi-tech water purifier. Amazon.com, Inc.
  • 116. History Amazon.com, Inc. © MarketLine Page 58 Commercial Operation Year: 2017 In July, the company opened its new London HQ in a 15-storey building in Shoreditch to increase the research & development staff range from 450 to 900. New Products/Services Year: 2017 In July, the company announced to offer sprouts groceries through Prime Now same-day service. New Products/Services Year: 2017
  • 117. In July, the company launched its Prime Now delivery service in Singapore. Commercial Operation Year: 2017 In July, the company opened location in Westwood with added benefits for Prime members. Commercial Operation Year: 2017 In August, the company confirmed plans to set up a fulfilment centre in Melbourne in Australia. Corporate Changes/Expansions Year: 2017 In July, the company launched its second fulfilment centre in Lucknow.
  • 118. Contracts/Agreements Year: 2017 In August, Titan tied up with Amazon to foray into the US market. New Products/Services Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 59 Year: 2017 In August, the company rolled out instant pickup points in the US. New Products/Services
  • 119. Year: 2017 In August, the company launched high-volume hiring for new Michigan warehouse. Plans/Strategy Year: 2017 In February, Amazon Development Centre plans to establish two customer service facilities, in Coimbatore and Noida, the US. New Products/Services Year: 2017 In August, the company opened packing and shipping warehouse in Salem, India. Commercial Operation Year: 2017
  • 120. In August, the company opened its second Oregon fulfillment center in Salem, India. Plans/Strategy Year: 2017 In August, the company plans to open a new fulfillment center in North Randall, Ohio, the US. Contracts/Agreements Year: 2017 In August, the company and DTS to launch the first DTS Play- Fi-enabled wireless speakers with Amazon Alexa Voice Service (AVS). Corporate Changes/Expansions Year: 2017 Amazon.com, Inc.
  • 121. History Amazon.com, Inc. © MarketLine Page 60 In September, Amazon plans to open a new fulfillment center in Charter Township of Shelby, Michigan, the US. Contracts/Agreements Year: 2017 In June, Amazon prime extended their partnership with DIA for providing customer online purchase and delivering order within one or two hour within preferred location in Ciudad Condal ,Barcelona. New Products/Services Year: 2017 In October, Amazon launched e-book reader Kindle Oasis
  • 122. featuring the highest-resolution Paperwhite Display. Contracts/Agreements Year: 2017 In October, Amazon,NTT Communications, PCCW Global, PLDT, Facebook signed a partnership with SoftBank to construct and operate JUPITER a Trans-Pacific Submarine Cable System that will connect Japan, Philippines and the US . New Products/Services Year: 2017 In September, the company launched a dirt cheap 4K Fire TV. Contracts/Agreements Year: 2017 In September, the company entered into a partnership with Dabur India, to launch ayurveda e-
  • 123. marketplace. Contracts/Agreements Year: 2017 In September, the company announced a partnership with Kohl’s, on smart-home shops. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 61 Acquisitions/Mergers/Takeovers Year: 2017 In December, Amazon announced the acquisition of Immedia (Blink).
  • 124. Contracts/Agreements Year: 2017 In November, Best Buy announced a partnership with Amazon for voice shopping through Alexa. Corporate Changes/Expansions Year: 2017 In November, Amazon opened its drones facility in Cambridge, England. New Products/Services Year: 2017 In November, Amazon introduced two new furniture brands such as Rivet and Stone & Beam feature. New Products/Services Year: 2017
  • 125. In October, Amazon announced that the availability of Alexa, Echo, Echo Plus, and Echo Dot services in India. Corporate Changes/Expansions Year: 2017 In November, Amazon opened its new 60000 sq ft development centre in Cambridge, the UK. Contracts/Agreements Year: 2017 In November, Amazon paired up with Calvin Klein on holiday Pop-ups. Corporate Changes/Expansions Amazon.com, Inc. History
  • 126. Amazon.com, Inc. © MarketLine Page 62 Year: 2017 In January, Amazon opened new rainforest office complex in Seattle, the US. Plans/Strategy Year: 2017 In November, Amazon planned to enter into Swiss market, post office to provide customs clearance. Contracts/Agreements Year: 2017 In December, DialogTech Integrated with Amazon connect to help contact centers convert callers to customers.
  • 127. Contracts/Agreements Year: 2017 In December, Amazon partnered with Bsquare Corporation, and Microsoft to help drive powerful industrial IoT data visualizations. New Products/Services Year: 2017 In December, Amazon launched the latest version of their Linux offering, Amazon Linux 2. Contracts/Agreements Year: 2017 In May, Deposco extended its integration with Amazon for the Seller Fulfilled Prime program. Contracts/Agreements
  • 128. Year: 2017 In December, the company and GEP partnered to integrate its SMART by GEP procurement software with Amazon Business. Contracts/Agreements Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 63 Year: 2017 In November, the company and Sift Security partnered to integrate its CloudHunter with Amazon EC2 Container Service (ECS) for its improved visibility and to enhance detection, threat hunting, and incident response capabilities.
  • 129. Corporate Changes/Expansions Year: 2017 In November, the company opened a new shipping center in Israel. New Products/Services Year: 2017 In November, the company introduced the new AWS PrivateLink to access third-party SaaS applications from Virtual Private Cloud (VPC). New Products/Services Year: 2017 In November, Amazon launched the new fully managed intelligent threat detection service, Amazon GuardDuty. Contracts/Agreements
  • 130. Year: 2017 In November, the company and Voysis partnered to create an artificial intelligence voice assistant that aims to license to retailers to help them compete. Plans/Strategy Year: 2017 In October, the company plans to open Liquor Bar in Tokyo, Japan. New Products/Services Year: 2017 In September, Amazon introduced the new addition to the Echo portfolio, Echo Spot. Amazon.com, Inc. History
  • 131. Amazon.com, Inc. © MarketLine Page 64 Plans/Strategy Year: 2017 In September, the company plans to open its new fulfillment center in Monroe, Ohio, the US. Contracts/Agreements Year: 2017 In July, Sears and Amazon signed an agreement to the launch Sears' Kenmore products on Amazon.com. Corporate Changes/Expansions Year: 2017
  • 132. In September, the company opened its first fashion imaging studio, Blink, in Gurgaon, India. Contracts/Agreements Year: 2017 In May, Amazon and DataArt signed an agreement to integrate Amazon Alexa with DataArt’s open source IoT data platform, DeviceHive. Contracts/Agreements Year: 2017 In April, DiagnosisAI launched the Alexa, Ask Doctor Dex (DexMD) skill for Amazon Alexa. New Products/Services Year: 2016 The company launched Prime Reading, which gives Prime members access to unlimited selection of books, magazines and comics at no additional cost.
  • 133. New Products/Services Year: 2016 AWS introduced P2 instances for Amazon EC2, which is designed for compute-intensive applications. The company and Twitch, one of leading social video platforms and communities for gamers in the world, Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 65 announced Twitch Prime, a new set of Amazon Prime benefits created for gamers. Plans/Strategy
  • 134. Year: 2016 The company announced plans to introduce new features to Amazon Fire TV and Fire TV Stick. The new features enable customers to use their voice to search for favorite content, find the best subscription deals, and also see recommendations for popular programming from applications including Netflix, HBO GO and HBO NOW. Amazon plans to build a new 253 MW Amazon Wind Farm in Scurry County, Texas. It is expected to open in 2017. Corporate Changes/Expansions Year: 2016 Amazon opened a fulfillment center in Edgerton, Kansas. The company opened a fulfillment center in Shakopee, Minnesota. Corporate Changes/Expansions Year: 2016 AWS announced the availability of Amazon Kinesis Analytics,
  • 135. a new service that enables developers to gain actionable insights from streaming data. The company announced Amazon Vehicles, a car research destination and automotive community, where customers can view specifications, images, videos, and customer reviews for various car models on Amazon.com. In addition, customers can ask questions about their vehicle and find parts and accessories that fit their current car. Corporate Changes/Expansions Year: 2016 The company opened a fulfillment center in Obetz, Ohio. Plans/Strategy Year: 2016 The company announced plans to open a new fulfillment center in Kansas City, Kansas; and Sacramento, California. Amazon announced plans to open a new fulfillment center in Houston, Texas. It is the seventh fulfillment center to be opened in Texas.
  • 136. Corporate Changes/Expansions Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 66 Year: 2016 AWS expanded its global footprint with the introduction of Asia Pacific (Mumbai) Region, which provides Indian customers a local choice to build their businesses and run their applications in the cloud. It is the sixth location in Asia Pacific. Corporate Changes/Expansions Year: 2016
  • 137. Amazon opened The Mark Cuban Collection (www.amazon.com/exclusives) on Amazon Exclusives, which gives customers direct access to innovative new products. Georgia. Plans/Strategy Year: 2016 The company announced plans to open two new fulfillment centers in Edwardsville, Illinois. Amazon announced that Prime Now service in Atlanta will deliver food from local restaurants, including Aviva by Kameel, Chai Pani, Flip Burger, Flying Biscuit, Grindhouse Killer Burgers, and Varasano’s Pizzeria, among others. The company announced plans to open a new fulfillment center in Braselton, New Products/Services Year: 2016 The company launched Amazon Video Direct (AVD), a new self-service program that enables creators and storytellers to make their video content available to
  • 138. Amazon customers. Amazon introduced Handmade, a store that comprises over 20,000 handmade items (accessories, baby, and toys and games, among others) crafted and sold directly from artisans. Amazon launched Prime Now service in Manhattan, which will deliver food from local restaurants, including Blue Ribbon Fried Chicken, Burger Joint, ilili, John’s of Bleecker Street, Junior's Restaurant & Cheesecake, Momofuku Milk Bar, Num Pang and Sarabeth’s Tribeca, among others. AWS introduced X1 instances for Amazon EC2. X1 instances offer more memory than any other SAP-certified cloud instance. New Products/Services Year: 2016 The company launched Kindle Oasis, an eight generation of Kindle, which is thinner and lighter Kindle ever. AWS announced the availability of two new low-cost hard disk drive (HDD)-backed storage options for Amazon EBS. New Products/Services
  • 139. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 67 Year: 2016 The company introduced the Amazon Payments Partner program, which provides tools and services to help partners grow their business by offering easy integration with Amazon Payments. Amazon introduced its one-hour delivery service, Prime Now, in 11 new metro areas, including Charlotte, Cincinnati, Fresno, Louisville, Milwaukee, Nashville, Raleigh, Richmond, Sacramento, Stockton, and Tucson; and new areas in Central New Jersey, Dallas-Fort Worth, Los Angeles, and San Diego. Plans/Strategy
  • 140. Year: 2016 Amazon announced plans to open a new fulfillment center in Dallas-Fort Worth metroplex, Texas. This is the company’s sixth fulfillment center in Texas. Amazon announced plans to open two fulfillment centers in Florence and Carteret, New Jersey. New Products/Services Year: 2016 Amazon launched two new Alexa-enabled devices: Echo Dot and Amazon Tap. Echo Dot is a hands-free, voice controlled device, which uses the same far-field voice recognition as Echo, whereas Amazon Tap is a portable bluetooth and Wi-Fi speaker. AWS introduced AWS Database Migration service, which enables customers to migrate their production Oracle, SQL Server, MySQL, MariaDB, and PostgreSQL databases from on-premises datacenters to AWS with virtually no downtime. Plans/Strategy
  • 141. Year: 2016 Amazon.ca introduced two new unlimited cloud storage plans with Amazon Cloud Drive. These plans enable customers to securely store their existing content collections and automatically upload unlimited new content. The company announced plans to open a new fulfillment center in San Bernardino, California. Contracts/Agreements Year: 2016 The company signed a multi-year production agreement with American Girl, a premium brand for girls and subsidiary of Mattel, to produce four live-action specials and options to produce multiple seasons of episodic content. The company, in partnership with Brita, launched first Wi-Fi-enabled Brita Infinity pitcher, which automatically orders a new filter through Amazon Dash Replenishment. Corporate Changes/Expansions
  • 142. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 68 Year: 2016 AWS opened its fifth technology infrastructure region in Asia Pacific. This platform enables Korean-based businesses, as well as global companies with customers in Korea to build their businesses and run their applications in the AWS cloud. The company announced that Prime Now service in Chicago will deliver food from local restaurants, including Balena, Big Bowl, Big Star, Chicago q, M Burger, RPM Italian and Wildfire, among others. Acquisitions/Mergers/Takeovers Year: 2016
  • 143. Amazon acquired Twitch Interactive, a live video platform for gamers. Through this acquisition, the company strengthened its market position in the gaming industry. Contracts/Agreements Year: 2016 The company announced that Prime Now service in Dallas will deliver food from local restaurants, including Blue Goose Cantina, Deep Sushi, Ellen’s Southern Kitchen, Fireside Pies, Greenville Avenue Pizza Company, Grub Burger Bar, and Terilli’s Restaurant and Bar, among others. Corporate Changes/Expansions Year: 2016 Amazon announced the availability of Fire, its fastest selling tablet, in new colors and more storage options.The company also announced that Prime Now service in San Francisco will deliver food from
  • 144. local restaurants, including Big Chef Tom’s Belly Burgers, Buca di Beppo, DOSA, The Monk’s Kettle, Nick’s Crispy Tacos and Pressed Juicery, among others. Corporate Changes/Expansions Year: 2016 Amazon opened a new fulfillment center in Fall River, Massachusetts. The company opened a fulfillment center in San Marcos, Texas. Corporate Changes/Expansions Year: 2016 Brother printers, a General Electric washer, and the Gmate SMART blood glucose monitor joined DRS Amazon.com, Inc. History Amazon.com, Inc.
  • 145. © MarketLine Page 69 program. These are the first devices to join the program. Corporate Changes/Expansions Year: 2016 The company announced that Prime Now service in Houston will deliver food from local restaurants, including Carrabba’s, El Tiempo Cantina, Max’s Wine Dive, P.F. Chang’s, Thai Gourmet, and The Hay Merchant. Corporate Changes/Expansions Year: 2016 The company expanded Handmade at Amazon into Europe. Amazon customers in Germany, France, Italy, Spain, the UK and across Europe can shop for more than 30,000 handcrafted products.
  • 146. New Products/Services Year: 2016 Amazon announced that Prime Now service in San Diego will deliver food from local restaurants, including Carnitas’ Snack Shack, Dumpling Inn, Rubicon Deli, T Deli, Tajima and Tandoori Hut, among others. New Products/Services Year: 2016 Amazon Prime introduced Prime Music, allowing its members to have unlimited, advertisement-free access to more than a million songs without additional cost to their membership New Products/Services Year: 2016 Amazon.ca launched a new ‘Business, Industrial and Scientific Supplies’ store
  • 147. (www.amazon.ca/industrial), which features lab and scientific products; professional medical supplies; power and hand tools; additive manufacturing products including 3D printing products; janitorial and sanitation supplies; occupational health and safety products; tapes, adhesives and sealers; and test, measure and inspection products. New Products/Services Year: 2016 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 70 AWS introduced Amazon Lumberyard, a free, cross-platform, 3D game engine for developers. The platform enables the developers to create and connect their
  • 148. games to the wide compute and storage of the AWS Cloud, and engage fans on Twitch. New Products/Services Year: 2016 Kindle launched Singles Classics with essays and stories by well-known authors. New Products/Services Year: 2016 The company announced a new feature to Kindle: Page Flip, which helps in the navigation of pages. New Products/Services Year: 2016 The company introduced new Fire TV Stick with Alexa Voice Remote, which provides access to more than 300,000 movies and TV episodes.
  • 149. Plans/Strategy Year: 2016 Amazon announced plans to open a new fulfillment center in Coppell, Texas, and Monee, Illinois. Acquisitions/Mergers/Takeovers Year: 2016 AWS acquired NICE, one of the leading providers of software and services for high performance and technical computing. New Products/Services Year: 2016 In June, the company expected to launch music service for echo users soon. New Products/Services
  • 150. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 71 Year: 2016 In September, the company launched commuter bus service for Eastside employees. New Products/Services Year: 2016 In November, the company launched prime video service in India. New Products/Services Year: 2016
  • 151. In August, the company launched a 4G VoLTE ready Bingo 50+ smartphone. Commercial Operation Year: 2016 In November, the company launched Prime streaming video in Canada. Commercial Operation Year: 2016 In October, the company planned to provide Internet service with Prime bundle in Europe. Contracts/Agreements Year: 2016 In November, the company extended its partnership with Morrisons to launch same day delivery service. New Products/Services
  • 152. Year: 2016 In November, the company launched its services in the Netherlands and working on launching its video service. New Products/Services Year: 2016 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 72 In November, the company planned to launch new video chat service. New Products/Services
  • 153. Year: 2016 In December, the company planned to launch a live TV package in 2017. Plans/Strategy Year: 2016 In November, Amazon plans to enter Singapore in early 2017. Contracts/Agreements Year: 2016 In June, AWS and C3 IoT partnered for creating an integrated enterprise stack for deployments. New Products/Services Year: 2015 Amazon launched its one-hour delivery service, Prime Now, in Baltimore, Maryland. The company
  • 154. introduced Amazon Fire tablet in China. The company launched Fire HD 8 Reader’s Edition, which is the combination of all-new Fire HD 8, a year of Kindle Unlimited with access to more than one million books, and a limited edition leather cover. It also comprises Blue Shade, a new feature that adjusts and optimizes the display on Fire HD 8 tablet to reduce blue light exposure before bedtime. The company introduced its one-hour delivery service, Prime Now, in Austin, Texas. Plans/Strategy Year: 2015 The company announced plans to open two fulfillment centers in Obetz and Etna, Ohio. Corporate Changes/Expansions Year: 2015 Amazon expanded its Prime FREE Same-Day Delivery to Chicago and Orlando, as well as new locations in the New York City, Northern New Jersey and Philadelphia
  • 155. areas. Corporate Changes/Expansions Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 73 Year: 2015 Amazon opened one fulfillment center each in Dallas, Texas; and Joliet, Illinois. New Products/Services Year: 2015 AWS announced two new capabilities: AWS Snowball and Amazon Kinesis Firehose, which help
  • 156. customers to transfer any type or any size of data to the AWS Cloud quickly and cost-effectively. AWS Snowball transfers terabytes to petabytes of data into and out of AWS, whereas Amazon Kinesis Firehose is a fully managed service for loading streaming data into AWS. AWS announced two new database services: AWS Database Migration service and Amazon RDS for MariaDB. AWS Database Migration service enables customers to transfer production databases to AWS without any interruption, whereas MariaDB is available as a managed service in AWS. New Products/Services Year: 2015 AWS introduced a new platform, AWS Internet of Things (IoT). This platform enables devices such as cars, turbines, sensor grids and light bulbs, among others, to connect to AWS services so that companies can store, process, examine, and act on the volumes of data generated by connected devices on a global scale. The company launched its one-hour delivery service, Prime Now, in Portland, Oregon; San Antonio, Texas; and San Francisco Bay area, California.
  • 157. New Products/Services Year: 2015 AWS launched Amazon QuickSight, a cloud-powered business intelligence service that enables all employees to build visualizations, perform ad-hoc analysis, and to quickly get business insights from their data. Amazon QuickSight, which integrates automatically with AWS data services, makes use of a new, Super-fast, Parallel, In-memory Calculation Engine (SPICE) to execute advanced calculations and render visualizations. Corporate Changes/Expansions Year: 2015 Amazon expanded Kindle Scout, its reader-powered publishing platform, to authors and readers outside the US, including Europe, Canada, Australia, New Zealand, South Africa, Mexico, Brazil, Japan, and India.
  • 158. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 74 Corporate Changes/Expansions Year: 2015 The company expanded the Prime video downloads to iOS and Android platforms. As a result, Prime members in the US, UK, Germany and Austria will be able to download movies and TV episodes, including Amazon Original Series, to iPhones, iPads and Android phones and tablets for offline viewing, at no additional charge. New Products/Services Year: 2015
  • 159. Amazon introduced Fire TV and Fire TV stick in Japan. New Products/Services Year: 2015 The company launched its one-hour delivery service, Prime Now, in Los Angeles. Amazon launched its first Amazon Fire TV, which offers more than 3,000 channels, applications and games. It also provides a new Fire TV stick with voice remote. The company introduced new Fire HD tablets, which feature a wide screen, thin and light design, quad-core processor, stereo speakers with Dolby audio, front- and rear- facing cameras, and micro secure digital (microSD) card. Fire HD also launched Fire operating system (Fire OS) 5 ‘Bellini’, with an updated user interface. Contracts/Agreements Year: 2015 General Electric, Samsung, August, Gmate, Oster, Obe, Petnet, CleverPet, Sutro, Thync, and Sealed Air
  • 160. joined the Amazon Dash Replenishment Service (DRS) program. The program enables connected devices to automatically order physical goods from Amazon when supplies are running low. It also provides convenience and ease for both customers and device makers. Amazon and CBS, a mass media company, announced a new multi-year, multi-series agreement to make Prime Video the exclusive subscription streaming home for three new CBS summer series through 2018. New Products/Services Year: 2015 The company introduced Amazon Launchpad, a new program that offers a streamlined onboarding experience, custom product pages, a complete marketing package, and access to Amazon's global fulfillment network. The program enables the startups to launch, market, and distribute their products to hundreds of millions of Amazon customers across the globe. Amazon launched its one-hour delivery
  • 161. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 75 service, Prime Now, in Seattle. Contracts/Agreements Year: 2015 AWS contracted with Iberdrola Renewables, the US renewable energy division of parent company Iberdrola, to construct and operate a 208 MW wind farm in Perquimans and Pasquotank counties, North Carolina, called the Amazon Wind Farm US East. This new wind farm generates approximately 670,000 MWh of wind energy annually. Corporate Changes/Expansions
  • 162. Year: 2015 AWS announced that enterprise software providers such as Looker, Qlik, Sumo Logic, and Works Applications declared themselves 'all-in' with AWS as the core infrastructure platform that powers their Software as a Service (SaaS) solutions. New Products/Services Year: 2015 AWS introduced Amazon API Gateway, a new fully managed service that enables AWS customers to create, publish, maintain, monitor, and secure APIs at any scale. AWS introduced AWS Device Farm, a new service that enables mobile application developers quickly and securely test their applications on smartphones, tablets, and other devices to enhance the quality of their Android and Fire OS applications. Contracts/Agreements Year: 2015
  • 163. AWS partnered with Community Energy, a developer of renewable energy with a long history in solar and wind energy, to construct an 80 MW solar farm in Accomack County, Virginia, called Amazon Solar Farm US East. This new solar farm is expected to start generates approximately 170,000 MWh of solar power annually.. It is the largest solar farm in the state of Virginia, with all energy generated delivered into the electrical grids that supply both current and future AWS Cloud datacenters. Contracts/Agreements Year: 2015 AWS contracted with EDP Renewables, one of the global leaders in the renewable energy sector and the fourth largest producer of wind power in the world, to construct and operate a 100 MW wind farm in Paulding County, Ohio, called the Amazon Wind Farm US Central. This new wind farm is expected to Amazon.com, Inc.
  • 164. History Amazon.com, Inc. © MarketLine Page 76 start generating approximately 320,000 MWh of wind energy annually starting May 2017. Plans/Strategy Year: 2015 The company announced plans to open a fulfillment center in Carteret, New Jersey. New Products/Services Year: 2015 AWS announced Amazon Machine Learning, a fully managed service that helps developers to use historical data to build and deploy predictive models easily. The company introduced Amazon shopping
  • 165. application for Apple Watch in Canada, China, France, Germany, Japan, the US and the UK. The application is designed for the on-the-go customer and it offers a custom-made Amazon experience with voice search and quick tap features including 1-Click purchase and save to wish list. Amazon launched Amazon Business (www.amazon.com/business), a new marketplace on Amazon.com with new features and unique benefits tailored to businesses. New Products/Services Year: 2015 Amazon Cloud Drive launched two new unlimited cloud storage plans, including Unlimited Photos Plan and Unlimited Everything Plan. Through these plans, customers can securely store their existing content collections and automatically upload unlimited new content, including photos, videos, movies, music, and files. The company launched Amazon Home Services, a new marketplace for on-demand professional services.The partnership enables prime members in the US to enjoy the selection of films from Bleecker Street through the Amazon Instant Video application for TVs,
  • 166. connected devices and mobile devices, or online at Amazon.com/PIV without additional cost to their membership. New Products/Services Year: 2015 The company introduced Amazon Giveaway, a new self-service tool, designed to modernize the time- tested radio giveaway. Amazon.ca introduced Kindle Unlimited, a new subscription service which allows customers to freely read as much as they want from over 750,000 Kindle books, for only C$9.99 ($7.98) per month. Contracts/Agreements Year: 2015 Amazon.com, Inc. History
  • 167. Amazon.com, Inc. © MarketLine Page 77 The company entered into a content licensing agreement with Starz Digital Media, one of the leading integrated global media and entertainment companies. Starz Digital Media will make Prime Instant Video the exclusive online-only subscription streaming home in the US for The White Queen - the Golden Globe and Emmy nominated original miniseries from premium entertainment service provider, Starz. As per the deal, Prime members can watch the miniseries from the Amazon instant video application for TVs, connected devices and mobile devices, or online at Amazon.com/PIV, without additional cost to their membership. Contracts/Agreements Year: 2015 The company signed a power purchase agreement with Pattern Energy Group, one of the leading
  • 168. independent power companies in the US, to support the construction and operation of a wind farm in Benton County, Indiana, called the AWS Wind Farm. This new wind farm is expected to start generating about 500,000 megawatt hours (MWh) of wind power annually. Acquisitions/Mergers/Takeovers Year: 2015 AWS acquired Elemental Technologies, a provider of software- defined video solutions for multiscreen content delivery. This acquisition strengthens the company's position in the media and entertainment industry. Contracts/Agreements Year: 2015 Amazon and Bleecker Street, an independently-financed film distribution company in the US, entered into a multi-year content licensing agreement. Contracts/Agreements
  • 169. Year: 2015 Amazon China entered into an agreement with Baidu, one of the leading internet services companies, to provide a search, applications, and online video experience on Amazon tablets in China. Contracts/Agreements Year: 2015 Accenture and AWS formed a business group, the Accenture AWS Business Group, to help clients to migrate and run their businesses in AWS cloud. The group delivers information technology and business Amazon.com, Inc. History Amazon.com, Inc. © MarketLine
  • 170. Page 78 services through AWS cloud. Corporate Changes/Expansions Year: 2015 Amazon announced that Prime Now service in Los Angles will deliver food from local stores, including Sprouts Farmers Market, Bristol Farms, Sprinkles Cupcakes, Fresh & Easy, Erewhon Organic Grocer and 99 Ranch Market. Corporate Changes/Expansions Year: 2015 Amazon.ca introduced its Wearable Technology store (www.amazon.ca/wearabletechnology). The new store, which offers products in wearable technology including activity trackers, smart watches, and wearable cameras, features several products from top brands including Jawbone, Garmin, Fitbit and Motorola, as well as products from emerging brands like Lumo
  • 171. and Spire. Corporate Changes/Expansions Year: 2015 Prime Now expanded its delivery options in Chicago, to include groceries, prepared meals and baked goods from local stores such as Plum Market, Sprinkles Cupcakes, and My Fit Foods. Corporate Changes/Expansions Year: 2015 The company announced that Prime Now service in Seattle will deliver food from local restaurants, including Cactus, Wild Ginger, Skillet, Marination Station, Re:public, Cafe Yumm!, Ten Mercer, and Mamnoon. New Products/Services Year: 2015
  • 172. Amazon introduced its one-hour delivery service, Prime Now, in San Diego, California. New Products/Services Year: 2015 Amazon introduced Kindle Textbook Creator, which makes it easy to create e-Textbooks and other Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 79 educational content with features like flashcards, highlighting, and note-taking. Kindle Textbook Creator enhances the learning experience of the educators and authors. New Products/Services
  • 173. Year: 2015 AWS introduced Amazon WorkMail, an email and calendaring service in the cloud. With Amazon WorkMail, users can send and receive email, manage contacts, share calendars, and book resources using the same email applications (Microsoft Outlook, their Web browser, or their native iOS and Android email applications) without buying and managing email server software. New Products/Services Year: 2015 The company launched the Collectible Coins store, a marketplace that gives customers direct access to more than 10,000 US coins from over 75 dealers. Acquisitions/Mergers/Takeovers Year: 2014 Amazon acquired comiXology, a company that operates in the
  • 174. comic book and graphic novel industry. comiXology offers a wide variety of digital comic book content from over 75 of the top publishers and top independent creators. This acquisition significantly increased the product offering of the company. Contracts/Agreements Year: 2014 Amazon and Giunti, an Italian bookstore chain, announced an exclusive agreement to launch a new bookstore model, as well as to offer Giunti customers access to a wide selection of Amazon products. Contracts/Agreements Year: 2014 Amazon announced that as part of its licensing agreement with Twentieth Century Fox Television Distribution, Prime Instant Video became the exclusive online- only subscription home for streaming all 192 episodes of the award-winning series 24.
  • 175. Contracts/Agreements Year: 2014 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 80 Amazon entered into a US content licensing agreement with Aardman Animations, under which Prime Instant Video became the exclusive subscription streaming home for award-winning TV and short film series, Wallace & Gromit, Shaun the Sheep, Timmy Time and classic animation Rex the Runt. Contracts/Agreements Year: 2014
  • 176. Amazon and CBS, a mass media company, announced a content licensing agreement for the new CBS Television series Extant. Contracts/Agreements Year: 2014 Amazon entered into a content licensing agreement with HBO to make Prime Instant Video the exclusive online-only subscription home for select HBO programming. The collection includes various shows like The Sopranos, Six Feet Under, The Wire, Big Love, Deadwood, Eastbound & Down, Family Tree, Enlightened, Treme, early seasons of Boardwalk Empire and True Blood, as well as mini-series like Band of Brothers, John Adams and others. Contracts/Agreements Year: 2014 HIT Entertainment, a preschool entertainment company and a division of Fisher-Price, announced Amazon as its exclusive US home to the preschool franchise
  • 177. Fireman Sam. According to the agreement, TV episodes, eBooks, and physical products like apparel, toys and lunch boxes were made available at Amazon with free shipping and free two-day shipping with Amazon Prime. . Contracts/Agreements Year: 2014 Kindle Worlds entered into licensing agreements with Hasbro and Warner Bros. Television Group's Alloy Entertainment. Under the agreement, Kindle Worlds will open seven new Worlds, including Worlds based on Hasbro's G.I. JOE brand, and Warner Bros. TV shows Veronica Mars and Pretty Little Liars' spinoff Ravenswood. Corporate Changes/Expansions Year: 2014 The company opened fulfillment centers in Windsor, Connecticut; Kent, Washington; and Redlands,
  • 178. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 81 California. Corporate Changes/Expansions Year: 2014 The company announced the availability of Amazon coins for customers in the US, UK and Germany to buy, spend and earn on android devices. Corporate Changes/Expansions Year: 2014 The company opened one million square feet fulfillment center
  • 179. in Baltimore, Maryland and a 1.2 million square feet fulfillment center in Moreno Valley, California. New Products/Services Year: 2014 Amazon introduced Fire, the first smartphone designed by the company. Fire has two new technologies, Dynamic Perspective and Firefly. Dynamic Perspective uses a new sensor system which responds to the way the user holds, views, and moves the Fire smartphone, while Firefly quickly recognizes the web and email addresses, phone numbers, bar codes, movies and music, and allows the user to take action in seconds. New Products/Services Year: 2014 Amazon launched a new 3D printed products store (www.amazon.com/3dp), a marketplace that gives customers access to more than 200 print on-demand products. Many of these products can also be
  • 180. customized by material, size, styles and color variations, and personalized with text and image imprints. Amazon Publishing and Alloy Entertainment, a division of Warner Bros. Television Group, introduced a new digital-first imprint with focus on young adult, new adult and commercial fiction. New Products/Services Year: 2014 Amazon.ca introduced two new stores: musical instruments and wireless, further expanding its selection available to customers in Canada. New Products/Services Amazon.com, Inc. History Amazon.com, Inc. © MarketLine
  • 181. Page 82 Year: 2014 AWS announced the availability of a new SSD-backed volume type for Amazon Elastic Block Store (Amazon EBS) that delivers high-performance storage at a low cost. New Products/Services Year: 2014 AWS announced the EC2 container service. This container management service makes it easy to run and manage distributed applications using containers on AWS. With this service, customers can start, stop, and manage thousands of containers in seconds. AWS introduced AWS Lamba, a compute service that runs developers' code in reply to events and manages the compute resources automatically. This service is feasible to build and manage applications that respond quickly to new information. New Products/Services
  • 182. Year: 2014 AWS launched its new AWS for the Frankfurt region, marking its 11th technology infrastructure region globally for AWS and the second region in the European Union. Through this new AWS, customers can leverage AWS to build their businesses and run applications on infrastructure located in Germany. New Products/Services Year: 2014 Amazon launched Amazon Elements, a new line of premium, everyday essentials with transparent origins. New Products/Services Year: 2014 Amazon.ca launched same-day delivery service in Toronto and Vancouver. AWS introduced three new services: AWS Key Management Service, which helps
  • 183. customers in creating and controlling the encryption keys used to encrypt their data on the AWS Cloud; AWS Config, which provides customers with full visibility into their AWS resources and associated relationships; and AWS Service Catalog, which allows enterprise administrators to create and share catalogs of customized products that incorporate company-approved standard architectures and configurations. AWS introduced AWS CodeDeploy, a fully managed service that allows developers to automate the process of deploying and updating applications on Amazon EC2. New Products/Services Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 83
  • 184. Year: 2014 AWS announced the availability of Dense Compute nodes, a new SSD-based node type. Dense Compute nodes allow customers to create faster, lower-cost data warehouses with Amazon Redshift. New Products/Services Year: 2014 AWS announced the availability of T2 instances, a new Amazon EC2 instance type. T2 instances was designed to significantly reduce costs for applications that do not require sustained high central processing unit (CPU) performance but benefit from the ability to burst to full core performance. AWS launched several new capabilities, including Amazon Cognito, Amazon Mobile Analytics and Mobile Software Development Kit (SDK), to help developers in building, deploying, and scaling mobile applications in a better way. AWS introduced Amazon Zocalo, an enterprise storage and sharing service that improves user productivity. The company introduced Kindle Unlimited, an eBook subscription service
  • 185. which gives customers access to over 600,000 eBooks and audiobooks, for $9.99 per month. New Products/Services Year: 2014 The company introduced Amazon Local Register, a secure card reader and mobile application. This application provides local businesses with the tools they need to quickly and easily accept credit and debit cards from a smartphone or tablet and keep track of their growing business. New Products/Services Year: 2014 The company introduced Fire TV, a tiny box that allows easy and instant access to Netflix, Prime Instant Video, Hulu Plus, WatchESPN, SHOWTIME, low-cost video rentals, and others. Amazon Game Studios introduced Sev Zero, its first game built from the ground up for Fire TV. The company launched its wearable technology store, which offers a variety of wearable
  • 186. technology and research wearable devices, including activity trackers, smart watches and wearable cameras. New Products/Services Year: 2014 The company launched the new German-language publishing program under Amazon Publishing. The European Amazon Publishing team acquired German-language fiction for publication in Kindle and print editions available on Amazon. New Products/Services Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 84
  • 187. Year: 2014 The company launched Waterfall Press, a new Christian imprint specializing in faith-based non-fiction and fiction. New Products/Services Year: 2013 The company launched Amazon Coin, a new virtual currency for purchasing games, applications and in- app items on Kindle Fire. AWS introduced AWS OpsWorks, an application management solution for the complete lifecycle of complex applications, including resource provisioning, configuration management, deployment, monitoring and access control. This enables developers to manage all tasks required to model, deploy, scale, and maintain their applications. Amazon.ca launched Amazon Mobile Application for iPhone, iPad, Android and Windows Phone. This allows customers to browse and shop for products, compare prices, read reviews and make purchases on the go.
  • 188. Acquisitions/Mergers/Takeovers Year: 2013 Amazon acquired IVONA Software, a text-to-speech technology company. Acquisitions/Mergers/Takeovers Year: 2013 The company acquired Touchco, a touch screen technology company. Contracts/Agreements Year: 2013 Amazon reached an agreement to acquire Goodreads, one of the world's largest sites for readers and book recommendations. Contracts/Agreements Year: 2013
  • 189. Amazon reached an agreement to acquire TenMarks, a company which designs web-based mathematics curriculum for students. Amazon and TenMarks will together develop educational content and applications, across multiple platforms. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 85 Corporate Changes/Expansions Year: 2013 Amazon opened a one million square feet fulfillment center in Tracy, California as well as in Coppell, Texas.
  • 190. Corporate Changes/Expansions Year: 2013 The company opened a new customer service facility in Winchester, Kentucky. Corporate Changes/Expansions Year: 2013 The company allowed authors and publishers to use the self- service Kindle DTP to upload and make available their books in Spanish, Portuguese and Italian to customers worldwide. New Products/Services Year: 2013 Amazon announced the availability of Amazon Cloud Player for iOS in BMW applications and MINI Connected-equipped vehicles from model year 2011 forward. Amazon Cloud Player customers using iPhone and iPod Touch devices can access their music using the
  • 191. vehicle's controller and screen. Amazon Publishing launched StoryFront, a new imprint offering short fiction across genres. Amazon introduced a new version of Kindle FreeTime on Kindle Fire tablets with several new educational books, applications, games and videos, including Common Core Standard-aligned books, educational applications from developers like BrainPOP and Agnitus, and movies and TV shows. New Products/Services Year: 2013 Amazon launched the Australian Kindle Store, offering more than two million eBooks, the most English language best sellers and more than 400,000 Kindle-exclusive titles. AWS launched Amazon WorkSpaces, a fully managed desktop computing service in the cloud. AWS launched Amazon AppStream, a new service that enables developers to stream resource-intensive applications and games from the cloud to a broad range of devices. New Products/Services
  • 192. Year: 2013 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 86 Amazon Studios, the original film and series production arm of Amazon, introduced Amazon Storybuilder, a new product to help writers. Amazon Storybuilder makes notecarding digital, giving screenwriters the ability to lay out digital notecards on a virtual corkboard to capture the beats of their story. Also, these notecards are saved online, giving users access to their projects on their computer, tablet or smartphone. New Products/Services Year: 2013
  • 193. AWS launched Amazon Elastic Transcoder, a highly scalable service for transcoding video files between different digital media formats. Through this, customers can convert their large high resolution master video files into smaller versions that are optimized for playback on websites, mobile devices, connected TVs and other video platforms. New Products/Services Year: 2013 Amazon entered into an exclusive content licensing agreement with new film studio A24 to make Prime Instant Video the exclusive premium subscription home for all of the current and forthcoming A24 titles shortly following their release on DVD and Blu-Ray. New Products/Services Year: 2013 AWS also introduced Amazon Kinesis, a fully managed service for real-time processing of high-volume,
  • 194. streaming data. It also introduced Amazon Relational Database Service (Amazon RDS) for PostgreSQL. Amazon RDS manages complex and time-consuming administrative tasks such as PostgreSQL software installation and upgrades, storage management, replication for high-availability and back-ups for disaster recovery. New Products/Services Year: 2013 The company also launched Amazon Storyteller, a free online tool for writers and filmmakers, which turns scripts into storyboards. Amazon launched Amazon Art (www.amazon.com/art), a marketplace offering customers direct access to more than 40,000 works of fine art from over 150 galleries and dealers. The company launched 'Login and Pay with Amazon', allowing participating companies to empower customers to browse and buy using their Amazon account information. The company's Wine Store introduced shipping to customers in New York, Michigan, Arizona and Louisiana.
  • 195. New Products/Services Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 87 Year: 2013 The company launched Kindle Fire HD with a large 8.9 inch display in the UK, Germany, France, Italy, Spain and Japan. Amazon.ca launched beauty and health and personal care stores offering more than 80,000 items, including diapers and wipes, household supplies, health care and nutrition, personal care items and beauty products. New Products/Services Year: 2013
  • 196. The company launched 50+ Active and Healthy Living Store (www.amazon.com/50activeliving) featuring several nutrition, wellness, exercise and fitness, medical, personal care, beauty and entertainment items. Amazon Wine Store introduced shipping to customers in Texas. Amazon Publishing launched Kindle Worlds, the first commercial publishing platform that will enable writers to create fan fiction based on a range of original stories and characters and earn royalties. Plans/Strategy Year: 2013 AWS announced the availability of I2 instances, the next generation of Amazon EC2 storage-optimized high I/O instances based on solid state disk (SSD) technology that provides customers with high random I/O performance. Acquisitions/Mergers/Takeovers Year: 2013
  • 197. In May, the company acquired Liquavista from Samsung Electronics. Acquisitions/Mergers/Takeovers Year: 2012 Amazon acquired Kiva Systems, one of the leading developers of material handling technology. Contracts/Agreements Year: 2012 AWS entered into an agreement with Netflix to operate a number of mission-critical, customer-facing and backend applications for Netflix. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine
  • 198. Page 88 Contracts/Agreements Year: 2012 LOVEFiLM, an Amazon company, and Sony Pictures Television signed a multi-year content deal, allowing LOVEFiLM members access to new and future Sony Pictures titles, as well as catalog titles and TV series. Corporate Changes/Expansions Year: 2012 Amazon expanded its fulfillment center in Phoenix by 400,000 square feet. Corporate Changes/Expansions Year: 2012 The company opened a 193,500 square feet fulfillment center in
  • 199. Canada, 450,000 square feet fulfillment center in the UK, 1,000,000 square feet fulfillment center in Germany, and 860,800 square feet fulfillment center in Japan. Corporate Changes/Expansions Year: 2012 The company opened 1,000,000 square feet fulfillment center in Germany and 430,400 square feet fulfillment center in France. Amazon also opened nearly one million square feet fulfillment center in Spartanburg, South Carolina. Corporate Changes/Expansions Year: 2012 The company opened a 244,000 square feet fulfillment center in Saga, Japan. New Products/Services Year: 2012
  • 200. Amazon launched Amazon Textbook Rental program. Through this program, students can rent textbooks for the semester and save up to 70%. The company launched India Kindle Store on Amazon.com (www.amazon.com/kindlestoreindia). Amazon launched its Amazon Appstore in the UK, Germany, France, Italy and Spain. This gives the European customers access to Amazon's broad range of Android applications with the convenience of shopping on Amazon from their Android phones and tablets. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 89 New Products/Services Year: 2012
  • 201. Amazon launched Kindle Paperwhite and Kindle Paperwhite third Generation (3G). These are the most advanced e-readers created with 62% more pixels and 25% higher contrast. Amazon.co.jp introduced Japanese Kindle Store and Kindle Paperwhite, the first Japanese-language Kindle. Amazon introduced a new Kindle application designed for Windows 8. The company opened fulfillment centers in the following locations: one each in Delaware, Indiana and Spain, and two each in Tennessee and Virginia. New Products/Services Year: 2012 Amazon Services, a subsidiary of the company, launched a new version of Amazon WebStore, a full- featured e-commerce product that enables small and medium sized retailers and manufacturers to design, build and manage their multichannel e-commerce businesses using the company's technology. New Products/Services
  • 202. Year: 2012 AWS introduced Amazon Simple Workflow Service, a workflow service for developing scalable and resilient applications. The company launched a new Spanish- language eBook store within the Amazon Kindle Store, eBooks Kindle en Espanol (www.amazon.com/tiendakindle). AWS introduced Amazon CloudSearch, a new service that allows customers to easily integrate fast and highly scalable search functionality into their applications. Amazon launched AmazonSupply (www.amazonsupply.com), a new website offering a broad range of parts and supplies to business, industrial, scientific and commercial customers. Amazon.ca launched its new Baby store (amazon.ca/baby) with more than 25,000 baby- related products. New Products/Services Year: 2012 Amazon launched Kindle Fire high definition (HD) tablet which has seven inch display and is sold for $199.
  • 203. New Products/Services Year: 2012 The company launched Fulfillment by Amazon, a new service for third-party sellers that provides access to Amazon's fulfillment and customer service resources and expertise. Amazon launched Amazon Wine Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 90 (www.amazon.com/wine), a new website offering customers a broad range of wines crafted by wineries around the country. New Products/Services
  • 204. Year: 2012 The company launched the Brazil Kindle Store (www.amazon.com.br) and Free Portuguese Kindle reading applications for Android phones and tablets, iPads and iPhones. Amazon launched Friends & Family Gifting, a feature that allows customers to keep track of birthdays and special occasions, get shopping reminders and manage gift ideas for everyone on their list. Patent Grant Year: 2012 Amazon Publishing acquired the publication rights from Avalon Books to more than 3,000 backlist titles mainly in the romance, mystery and Western categories. Plans/Strategy Year: 2011 The company announced plans for a new fulfillment center in
  • 205. Romeoville, Illinois, and Jacksonville, Florida. Acquisitions/Mergers/Takeovers Year: 2011 Amazon acquired the remaining shares in LOVEFiLM International, one of the leading European subscription entertainment services. Contracts/Agreements Year: 2011 CBS Corporation (CBS) and Amazon entered into a non- exclusive licensing agreement enabling Amazon's customers to stream TV shows from CBS's library. Further in the year, Amazon signed a licensing agreement with NBCUniversal Domestic TV Distribution allowing Amazon Prime members to stream select Universal Pictures movies through Prime Instant Video. Contracts/Agreements
  • 206. Year: 2011 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 91 The company entered into a partnership with Triggit, a San Francisco based company, to strengthen its focus on online display advertisement business. Corporate Changes/Expansions Year: 2011 Amazon and Hearst Corporation (Hearst) entered into an expanded, multi-faceted consumer marketing, e-commerce and content relationship. Through this relationship, Amazon became Hearst's single-largest
  • 207. third-party seller of print subscriptions for its magazines through digital channels. Corporate Changes/Expansions Year: 2011 Amazon opened a 900,000 square feet fulfillment center in Indianapolis, Indiana Corporate Changes/Expansions Year: 2011 The company opened 1.2 million square feet fulfillment center in Phoenix, Arizona. Amazon company opened 500,000 square feet fulfillment center in Lebanon, Tennessee. New Products/Services Year: 2011 Amazon launched Kindle Fire selling at $199, much lower than Apple's cheapest iPad priced at $499.
  • 208. New Products/Services Year: 2011 Amazon Launchpad announced a Kickstarter Collection, which features over 300 Kickstarter products available for purchase on Amazon.com. New Products/Services Year: 2011 Amazon.es launched the Spanish Kindle Store offering its customers access to more than 22,000 Spanish-language Kindle books, including best sellers, and more than a thousand free classics in Spanish. Amazon.it launched the Italian Kindle Store offering its customers more than 16,000 Italian- Amazon.com, Inc. History
  • 209. Amazon.com, Inc. © MarketLine Page 92 language Kindle books, a wide range of best sellers and hundreds of free Italian classics New Products/Services Year: 2011 Amazon.fr launched the French Kindle Store offering its customers more than 35,000 French-language Kindle books, 28 L'Express best sellers, graphic novels and more than 4,000 free classics in French. Amazon.ca launched its new Tools and Building Supplies Store (amazon.ca/tools) featuring more than 60,000 tool and home improvement-related products. Further in the year, Endless.com launched its free endless.com application for iPhone. This application allows Amazon's customers to purchase from a wide assortment of shoes and accessories for men, women and kids. New Products/Services
  • 210. Year: 2011 The company launched the biggest eBook store in Germany. . Plans/Strategy Year: 2011 Amazon, in partnership with the UK government, announced plans to explore the steps required to make the delivery of parcels by small drones a reality. Plans/Strategy Year: 2011 The company announced plans work with Hearst in e-commerce. Regulatory Approval Year: 2011 A cross government team supported by the UK Civil Aviation Authority (CAA) provided Amazon with
  • 211. permissions to explore three key innovations: beyond line of sight operations in rural and suburban areas; testing sensor performance to make sure the drones can identify and avoid obstacles; and flights where one person operates multiple highly-automated drones. Acquisitions/Mergers/Takeovers Year: 2011 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 93 In November, the company acquired a Charlotte-based company Yap, which expert in voice-to-text technology. Acquisitions/Mergers/Takeovers
  • 212. Year: 2010 Amazon acquired Quidsi, which operates Diapers.com, an online baby care specialty site, and Soap.com, an online site for everyday essentials. Acquisitions/Mergers/Takeovers Year: 2010 The company acquired BuyVIP.com, a fashion and lifestyle online buying community. Corporate Changes/Expansions Year: 2010 Amazon allowed authors and publishers around the world to use the self-service Kindle Digital Text Platform (DTP) to upload and sell books in English, German and French to customers worldwide in the Kindle Store. Previously, the service was available only to authors and publishers in the US.
  • 213. Corporate Changes/Expansions Year: 2010 BuyVIP.com has more than six million members in countries such as Spain, Germany and Italy. New Products/Services Year: 2010 Amazon introduced Kindle DX with Global Wireless, a new version of Kindle with the convenience of wireless content delivery, in over 100 countries. New Products/Services Year: 2010 Amazon launched its Wheels Store, a shopping destination for wheels and related parts and accessories. Subsequently, Amazon also launched a new generation of Kindle, with electronic ink screen, 21% smaller body and 15% lighter weight. Endless.com launched its new jewelry category featuring 68 brands and
  • 214. more than 3,500 styles. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 94 New Products/Services Year: 2010 Amazon.ca launched its new Sports and Outdoors Store featuring several brands and sports and activity related products. New Products/Services Year: 2010 AWS launched the beta release of Amazon Simple Notification
  • 215. Service. This service allows developers to publish messages from an application and immediately deliver the message to subscribers or other applications. AWS launched its Amazon Relational Database Service in the European Union. The service provides cost-efficient and resizable database capacity in the cloud by automating database administration tasks. Amazon launched a new customer education center, Amazon 3D 101, a one stop information and shopping center for all 3D related merchandise. Acquisitions/Mergers/Takeovers Year: 2009 Amazon completed the acquisition of Zappos.com, an online apparel, footwear and accessories retailer. New Products/Services Year: 2009 The company introduced 'Amazon Kindle 2'. Amazon launched the Amazon Xbox LIVE Store, www.amazon.com/xboxlive, offering customers the option to
  • 216. purchase and gift selected Xbox LIVE games, subscription cards and Microsoft Points cards. The company launched Amazon Kindle DX, a reading device that offers Kindle's wireless delivery and a massive selection of content with a large 9.7 inch electronic paper display, built-in PDF reader, auto-rotate capability, and storage for up to 3,500 books. New Products/Services Year: 2009 The company launched AmazonBasics (www.amazon.com/AmazonBasics), a new private-label collection of consumer electronics. Acquisitions/Mergers/Takeovers Amazon.com, Inc. History
  • 217. Amazon.com, Inc. © MarketLine Page 95 Year: 2008 Amazon acquired Fabric.com, an online fabric store offering custom measured and cut fabrics, as well as patterns, sewing tools and accessories. Acquisitions/Mergers/Takeovers Year: 2008 Amazon completed the acquisition of AbeBooks, an online marketplace for books, with over 110 million primarily used, rare and out-of-print books listed for sale by thousands of independent booksellers from around the world. Acquisitions/Mergers/Takeovers Year: 2008
  • 218. LOVEFiLM, a digital versatile disc (DVD) rental subscription service provider in the UK, acquired Amazon's DVD rental business in the UK and Germany. Amazon completed the acquisition of Audible.com. Audible is a provider of spoken audio information and entertainment on the Internet. As a result of the transaction, Audible became a wholly-owned subsidiary of Amazon. Contracts/Agreements Year: 2008 Internet Movie Database (www.imdb.com), a subsidiary of Amazon, agreed to acquire Without A Box, an online service that enables independent filmmakers to submit their works to festivals worldwide and to promote movies online. Corporate Changes/Expansions Year: 2008 AWS extended Amazon EC2 to the European market.
  • 219. New Products/Services Year: 2008 Amazon launched its new Indie & Art House store at www.amazon.com/indies. New Products/Services Year: 2008 Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 96 The company also launched Motorcycle & all-terrain vehicle (ATV) Store (www.amazon.com/motorcycle), a single shopping destination for motorcycle and ATV parts, accessories and protective gear. AWS
  • 220. launched a public beta of Amazon Elastic Compute Cloud (Amazon EC2) running Microsoft Windows Server and Microsoft SQL Server, which provided even greater flexibility for deploying solutions in the AWS cloud. Acquisitions/Mergers/Takeovers Year: 2007 Amazon acquired www.dpreview.com, a site for digital camera information and reviews. The company acquired Brilliance Audio (www.brillianceaudio.com), the largest independent publisher of audio books in the US. Acquisitions/Mergers/Takeovers Year: 2006 Amazon acquired Shopbop.com (www.shopbop.com), a retailer of fashion-forward apparel, shoes and accessories for women. New Products/Services
  • 221. Year: 2006 The company launched Endless.com, an online shoe and accessories store. Acquisitions/Mergers/Takeovers Year: 2005 Amazon acquired BookSurge, a global leader in inventory-free book printing and fulfillment based in Charleston, South Carolina. New Products/Services Year: 2005 The company officially launched its search engine A9. AWS launched 'Amazon S3', a simple storage service for software developers at very low costs. Acquisitions/Mergers/Takeovers Year: 2004
  • 222. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 97 Amazon acquired joyo.com, one of the largest online retailers of books, music and videos in China. Through this acquisition, the company entered the Chinese internet market. Contracts/Agreements Year: 2004 The company signed a strategic alliance with The Bombay Company to launch new websites powered by Amazon's e-commerce technology for Bombay, Bombay Kids, Bombay Outlet, and Bombay's Canadian operations.
  • 223. Contracts/Agreements Year: 2003 Amazon signed a multi-year agreement with the National Basketball Association (NBA) and Foot Locker to operate the NBA Store on NBA.com and the Women's NBA Store on WNBA.com. Corporate Changes/Expansions Year: 2003 The company added over 40,000 gourmet food items, more than 60,000 jewelry items, and over 70,000 health and personal care items to its product portfolio. Contracts/Agreements Year: 2002 Amazon established a strategic alliance with the Virgin Entertainment Group to re-launch Virgin Megastore's US and Japanese websites using the Amazon e-
  • 224. commerce platform. New Products/Services Year: 2002 The company launched its Canadian website. Contracts/Agreements Year: 2001 Amazon established a strategic alliance with Borders Group to re-launch the Borders.com website on the Amazon e-commerce platform. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 98
  • 225. New Products/Services Year: 2001 The company launched imaginarium.com, a co-branded specialty and learning toy store. Contracts/Agreements Year: 2000 Amazon formed a strategic alliance with Toysrus.com to create a co-branded toy and video games store as well as a co-branded baby products store. Financing Agreements Year: 2000 In April, Amazon invested US$30 million in Wine.com (WineShopper). Corporate Changes/Expansions
  • 226. Year: 1999 Amazon expanded with the acquisition of stakes in drugstore.com, HomeGrocer.com, Pets.com and Exchange.com. Acquisitions/Mergers/Takeovers Year: 1998 Amazon acquired Bookpages, Telebook, Internet Movie Database, Planet All and Junglee Corp. Stock Listings/IPO Year: 1997 The company's initial public offering on the NASDAQ Stock Exchange took place. Corporate Changes/Expansions Year: 1995 The company's website was publicly launched, when it became
  • 227. the exclusive book retailer on the Netscape and America Online websites. Amazon.com, Inc. History Amazon.com, Inc. © MarketLine Page 99 Corporate Changes/Expansions Year: 1994 Amazon was promoted by Jeff Bezos. Amazon.com, Inc. Key Employees Amazon.com, Inc.
  • 228. © MarketLine Page 100 Key Employees KEY EMPLOYEES Name Job Title Board Sahar Baghery Business Development Executive, EMEA-Amazon Prime Video Senior Management Jeffrey P. Bezos Chairman, Chief Executive Officer, President Executive Board Andrew R. Jassy Chief Executive Officer-Amazon Web Services Senior Management Jeffrey A. Wilke Chief Executive Officer-Worldwide
  • 229. Consumer Senior Management Brian T. Olsavsky Chief Financial Officer, Senior Vice President Senior Management Shelley L. Reynolds Controller, Principal Accounting Officer, Vice President Senior Management Jamie S. Gorelick Director Non Executive Board Daniel P. Huttenlocher Director Non Executive Board Judith A. McGrath Director Non Executive Board Jonathan J. Rubinstein Director Non Executive Board Thomas O. Ryder Director Non Executive Board Patricia Q. Stonesifer Director Non Executive Board Wendell P. Weeks Director Non Executive Board Tom A. Alberg Director Non Executive Board Rosalind G. Brewer Director Non Executive Board Indra Nooyi Director Non Executive Board David A. Zapolsky General Counsel, Secretary, Senior
  • 230. Vice President Senior Management Jeffrey M. Blackburn Senior Vice President-Business Development Senior Management Amazon.com, Inc. Key Employee Biographies Amazon.com, Inc. © MarketLine Page 101 Key Employee Biographies KEY EMPLOYEE BIOGRAPHIES Jeffrey P. Bezos
  • 231. Board:Executive Board Job Title:Chairman, Chief Executive Officer, President Since:2000 Age:55 Mr. Bezos is the President, Chief Executive Officer and Chairman at Amazon. Previously, he served as the company's President until 1999. Mr. Bezos founded the Bezos Day One Fund in 2018 Andrew R. Jassy Board:Senior Management Job Title:Chief Executive Officer-Amazon Web Services Since:2016 Age:51 Mr. Jassy has been the Chief Executive Officer of Amazon Web Services at Amazon since 2016. Previously, he served as the Senior Vice President of Amazon Web Services at the company from 2006 to 2016. Jeffrey A. Wilke
  • 232. Board:Senior Management Job Title:Chief Executive Officer-Worldwide Consumer Since:2016 Age:52 Mr. Wilke has been the Chief Executive Officer of Worldwide Consumer at Amazon since 2016. Prior to this position, he served as the Senior Vice President of Consumer Business at the company from 2012 to 2016. Mr. Wilke also served as the Senior Vice President of North American Retail at Amazon from 2007 to 2012, and Senior Vice President of Worldwide Operations from 2002 to 2006. He joined the company as a Vice President and the General Manager of Operations in 1999. Mr. Wilke also served as a Vice President and General Manager of Pharmaceutical Fine Chemicals at Honeywell International. Brian T. Olsavsky Board:Senior Management Job Title:Chief Financial Officer, Senior Vice President Since:2015 Age:55
  • 233. Amazon.com, Inc. Key Employee Biographies Amazon.com, Inc. © MarketLine Page 102 Mr. Olsavsky is the Senior Vice President and the Chief Financial Officer at Amazon. Prior to this position, he served as the Vice President of Finance and Chief Financial Officer for the Global Consumer Business at the company from 2011 to 2015. Mr. Olsavsky joined Amazon in 2002. He also served as the Vice President of Finance for North America retail business unit and acquisitions at the company from 2007 to 2010, and also led the finance departments for Amazon's Worldwide Operations organization from 2002 to 2007. Prior to joining Amazon, he held several financial and business management positions at Fisher Scientific and several financial and operational roles at BF Goodrich and Union Carbide.
  • 234. Shelley L. Reynolds Board:Senior Management Job Title:Controller, Principal Accounting Officer, Vice President Since:2007 Age:54 Ms. Reynolds has been the Vice President, Controller and Principal Accounting Officer at Amazon since 2007. She served as the Vice President of Finance and Controller at the company from 2006 to 2007. Prior to joining Amazon, Ms. Reynolds was a Partner at Deloitte & Touche from 1998 to 2006. Jamie S. Gorelick Board:Non Executive Board Job Title:Director Since:2012 Age:68 Ms. Gorelick has been a Director at Amazon since 2012. She has also been a Partner with the law firm Wilmer Cutler Pickering Hale and Dorr since 2003. Previously,
  • 235. Ms. Gorelick was the Deputy Attorney General of the US, General Counsel of the Department of Defense, an Assistant to the Secretary of Energy, and a member of the bipartisan National Commission on Terrorist Threats Upon the US. She has been a Director at VeriSign since 2015. Ms. Gorelick served as a Director at United Technologies Corporation from 2000 to 2014 and at Schlumberger Limited from 2002 to 2010. Daniel P. Huttenlocher Board:Non Executive Board Job Title:Director Since:2016 Age:60 Mr. Huttenlocher has been a Director at Amazon since 2016. Mr. Huttenlocher has been the Dean and Vice Provost of Cornell Tech at Cornell University since 2012. Currently, he also serves as a Director at Corning Incorporated. Judith A. McGrath
  • 236. Amazon.com, Inc. Key Employee Biographies Amazon.com, Inc. © MarketLine Page 103 Board:Non Executive Board Job Title:Director Since:2014 Age:66 Ms. McGrath has been a Director at Amazon since 2014. She has also been the President of Astronauts Wanted * No experience necessary, a multimedia joint venture between Ms. McGrath and Sony Music Entertainment, since 2013. Ms. McGrath was the Chairperson and Chief Executive Officer at MTV Networks Company, a subsidiary of Viacom, from 2004 to 2011. Jonathan J. Rubinstein
  • 237. Board:Non Executive Board Job Title:Director Since:2010 Age:62 Mr. Rubinstein has been a Director at Amazon since 2010. He was the Co-Chief Executive Officer at Bridgewater Associates from 2016 to April 2017. Mr. Rubinstein served as the Senior Vice President of Product Innovation for the Personal Systems Group at Hewlett- Packard Company (HP) from 2011 to 2012. He was also a Senior Vice President and the General Manager of Palm Global Business Unit at HP from 2010 to 2011. Mr. Rubinstein was the Chief Executive Officer and President at Palm, a smartphone manufacturer, from 2009 until its acquisition by the HP in 2010, and the Chairman of its Board of Directors from 2007 through the acquisition. Prior to joining Palm, he was a Senior Vice President at Apple and was the General Manager of the iPod Division. Mr. Rubinstein served as a Director at Qualcomm Incorporated in the past. Thomas O. Ryder
  • 238. Board:Non Executive Board Job Title:Director Since:2002 Age:74 Mr. Ryder has been a Director at Amazon since 2002. He served as the Chairman at the Reader’s Digest Association 1998 to 2006 and its Chief Executive Officer from 1998 to 2005. From 1984 to 1998, Mr. Ryder also held various roles at American Express, including President of American Express Travel Related Services International. He has been a Director at RPX Corporation since 2009, at Quad/Graphics since 2010, and at Interval Leisure Group since 2016. Mr. Ryder served as a Director at Starwood Hotels & Resorts Worldwide from 2001 to 2016, and the Chairman of the Board of Directors at Virgin Mobile USA from 2007 to 2009. Patricia Q. Stonesifer Board:Non Executive Board
  • 239. Amazon.com, Inc. Key Employee Biographies Amazon.com, Inc. © MarketLine Page 104 Job Title:Director Since:1997 Age:62 Ms. Stonesifer has been a Director at Amazon since 1997. She has also been the President and Chief Executive Officer at Martha's Table since 2013. Previously, Ms. Stonesifer was the Vice Chairperson of the Board of Regents at Smithsonian Institution from 2012 to 2013 and the Chairperson from 2009 to 2012. She also served as a Senior Advisor to the Bill and Melinda Gates Foundation from 2008 to 2012. Previously, Ms. Stonesifer served as the Chief Executive Officer at Bill and Melinda Gates Foundation from 2006 to 2008 and the President and Co-Chairperson from 1997 to 2006. During 1988–97, she served in many roles at Microsoft Corporation, including Senior
  • 240. Vice President of the Interactive Media division. Since 2009, Ms. Stonesifer has been a Private Philanthropy Advisor. She also served as the Chairperson at the Gates Learning Foundation from 1997 to 1999. Wendell P. Weeks Board:Non Executive Board Job Title:Director Since:2016 Age:59 Mr. Weeks has been a Director at Amazon since 2016. He has been the Chief Executive Officer at Corning Incorporated since 2005, the President since 2010 and the Chairman since 2007. Mr. Weeks also serves as a Director at Merck & Co. Tom A. Alberg Board:Non Executive Board Job Title:Director Since:1996 Age:78
  • 241. Mr. Alberg has been a Director at Amazon since 1996. He has also been a Managing Director at Madrona Venture Group since 1999 and a Principal at Madrona Investment Group since 1996. Prior to co-founding Madrona Investment Group, Mr. Alberg served as the President at LIN Broadcasting Corporation; and an Executive Vice President at McCaw Cellular Communications and at AT&T Wireless Services. David A. Zapolsky Board:Senior Management Job Title:General Counsel, Secretary, Senior Vice President Since:2014 Age:55 Mr. Zapolsky has been the Senior Vice President, General Counsel and Secretary at Amazon since 2014. Prior to this position, he served as the Vice President, General Counsel and Secretary at the company Amazon.com, Inc.
  • 242. Key Employee Biographies Amazon.com, Inc. © MarketLine Page 105 from 2012 to 2014, and the Vice President and Associate General Counsel for Litigation and Regulatory matters from 2002 to 2012. Mr. Zapolsky joined Amazon in 1999. Prior to joining the company, he was a Partner at the Seattle offices of Dorsey & Whitney and Bogle & Gates. Mr. Zapolsky also served as an Assistant District Attorney in the Brooklyn District Attorney's Office and later practiced law at Wachtell Lipton Rosen & Katz. Jeffrey M. Blackburn Board:Senior Management Job Title:Senior Vice President-Business Development Since:2006 Age:49 Mr. Blackburn has been the Senior Vice President of Business
  • 243. Development at Amazon since 2006. He served as the Vice President of Business Development at the company from 2004 to 2006, the Vice President of European Customer Service from 2003 to 2004 and the Vice President of Operations Integration from 2002 to 2003. Prior to joining Amazon in 1998, Mr. Blackburn was an Assistant Vice President at Deutsche Morgan Grenfell. Amazon.com, Inc. Major Products & Services Amazon.com, Inc. © MarketLine Page 106 Major Products & Services MAJOR PRODUCTS & SERVICES Amazon.com, Inc. (Amazon or 'the company') is one of the largest global online retailers. The company's
  • 244. key products and services include the following: Products: Books: Children's Books Magazines Textbooks Kindle Books Audible Audiobooks Movies, Music and Games: Movies Blu-Ray Amazon Videos Compact Discs (CDs) and Vinyl Digital Music Musical Instruments Headphones Video Games Personal Computer Games Digital Games Entertainment Collectibles
  • 245. Electronics and Computers: TVs and Videos Home Audio and Theater Camera, Photo and Video Cell Phones and Accessories Headphones Video Games Bluetooth and Wireless Speakers Car Electronics Musical Instruments Wearable Technology Products Electronic Accessories Computers and Tablets Monitors Computer Accessories Drives and Storage Products Computer Parts and Components Amazon.com, Inc. Major Products & Services Amazon.com, Inc. © MarketLine
  • 246. Page 107 Software Products Printers and Ink Office and School Supplies Home, Garden and Tools: Kitchen and Dining Furniture Bedding and Bath Appliances Patio, Lawn and Garden Equipment Fine Art Arts, Crafts and Sewing Pet Supplies Wedding Registry Items Event and Party Supplies Home Improvement Supplies Power and Hand Tools Lamps and Light Fixtures Kitchen and Bath Fixtures Hardware Beauty, Health and Food:
  • 247. Beauty Products Men's Grooming Products Health, Household and Baby Care Products Vitamins and Dietary Supplements Grocery and Gourmet Food Wine Toys, Kids and Baby: Toys and Games Baby Products Video Games for Kids Clothing, Shoes and Jewelry: Clothing for Men, Women, Kids and Infants Luggage Jewelry Handmade Products: Jewelry Handbags and Accessories Beauty and Grooming Products Home Decors Artwork
  • 248. Amazon.com, Inc. Major Products & Services Amazon.com, Inc. © MarketLine Page 108 Stationery and Party Supplies Kitchen and Dining Products Furniture Sports and Outdoors: Athletic Clothing Exercise and Fitness Equipment Hunting and Fishing Equipment Team Sports Golf Equipment Leisure Sports Products Sports Collectibles Camping and Hiking Equipment Cycling Outdoor Clothing
  • 249. Scooters, Skateboards and Skates Water and Winter Sports Climbing Automotive and Industrial: Automotive Parts and Accessories Automotive Tools and Equipment Car/Vehicle Electronics and Global Positioning System (GPS) Tires and Wheels Motorcycle and Powersports Industrial Supplies Lab and Scientific Products Janitorial and Safety Products Amazon Music: Prime Music Open Web Player Kindle E-Readers and Books: Kindle Kindle Paperwhite Kindle Voyage Kindle Oasis Kindle For Kids Bundle Kindle Accessories
  • 250. Kindle Books Newsstand Kindle Unlimited Free Kindle Reading Applications Kindle Cloud Reader Amazon.com, Inc. Major Products & Services Amazon.com, Inc. © MarketLine Page 109 Fire Tablets Amazon Fire TV: Fire TV Stick Fire TV and HD Antenna Bundle Prime Video Amazon Video Fire TV Applications and Channels Games for Fire TV
  • 251. Amazon Photos and Drive Echo and Alexa: Amazon Echo Echo Dot Amazon Tap Alexa Application Alexa Smart Home Accessories Alexa Skills Guide Services: Web services (compute, storage, and database offering) Publishing services Advertising services Co-Branded credit cards Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine
  • 252. Page 110 SWOT Analysis SWOT ANALYSIS Amazon.com, Inc. (Amazon or 'the company') is a web service provider and online retailer. Strong financial performance, wide customer base and strong distribution channel network are the company's major strengths, whereas patent infringement issues and overdependence on US remain causes for concern. Increase in demand for cloud computing services, positive outlook for online retail sales in US, and strategic agreements and acquisitions are likely to offer growth opportunities to the company. However, competitive environment, stringent regulations and seasonality changes could affect its business operations. Strength Strong financial performance Strong distribution channel network Wide customer base
  • 253. Weakness Overdependence on US Patent infringement issues affect stakeholder confidence Opportunity Increase in demand for cloud computing services Positive outlook for online retail sales in US Strategic agreements and acquisitions Threat Competitive environment Stringent regulations could increase the cost of doing business Seasonality changes could affect the company’s business operations Strength Strong financial performance
  • 254. Amazon reported revenue of US$232,887 million in FY2018, as compared to US$177.866 million in FY2017, an annual growth of 30.9%. The growth in revenue was primarily due to the strong performance from its North America, international and AWS segments. The North America segment reported 33.2% growth in revenue, which was driven by the acquisition of Whole Foods Market, and increased unit sales, including sales by third-party sellers. Its international segment reported 21.3% growth in revenue, which was driven by the increased unit sales, including sales by third- party sellers. The AWS segment recorded 46.9% growth in revenue, which was due to increased customer usage. In FY2018, the company’s operating margin was 5.3% as compared to 2.3% in FY2017. Improving operating performance indicates the company’s focus towards efficient cost management. Amazon’s operating cost as a percentage of sales declined from 97.7% in FY2017 to 94.7% in FY2018. Similarly, the company’s net profit margin grew from 1.7% in FY2017 to 4.3% in FY2018. Amazon’s return on equity grew from 10.9% in FY2017 to 23.1% in FY2018. Strong financial performance increases the company’s ability to provide higher returns to its shareholders and also increases its ability to allocate
  • 255. adequate funds for future growth initiatives. Strong distribution channel network Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine Page 111 Amazon has a strong distribution channel network that serves large number of customer. The company offers apparels and accessories, home appliances, foods and grocery items, health and beauty products, automotive and industrial equipment, toys, electronics and gardening equipments through its physical stores and e-commerce site, amazon.com. It primarily markets the electronics and media content to its centers operating in North America and other International markets and through agreements in certain countries. Amazon fulfills customer orders through its
  • 256. fulfillment centers and delivery networks that it operates in North America and other foreign countries; co- sourced and outsourced arrangements in certain countries; and digital delivery. It also allows various sellers and other third parties to offer their products through its e-commerce portal. Users can avail these services through mobile applications. A strong distribution channel network helps the group in catering to the needs of its customer base. Wide customer base Amazon s has a diversified customer base. The company serves four primary customer sets: consumers, sellers, developers and enterprises, and content creators. The company serves consumers through its physical and online stores. Amazon serves sellers by offering programs that enable them to sell their products on their websites and also on Amazon's websites. The company serves developers and enterprises through AWS, which provides a broad set of global compute, storage, database, and other service offerings. Amazon serves content creators such as authors and independent publishers through Kindle Direct Publishing, an online platform that allows
  • 257. independent authors and publishers to select a royalty option and make their books available in the Kindle Store. The company's diversified customer base limits the company's exposure to the risks associated with the dependence on a particular customer segment. Weakness Overdependence on US Although Amazon has its global presence, it depends on the US for majority of its revenue. In FY2018, the company generated 68.8% of the revenue from the US. Such geographic concentration increases the risk that, should any adverse economic, regulatory, environmental or other developments occur in the US, the company's business and financial condition will be materially adversely affected. Any changes in the political or cultural factors that occur due to significant geographical concentration of its operations in only one region could affect the company’s business operations. Patent infringement issues affect stakeholder confidence
  • 258. The company is involved in various patent infringement cases. In November 2018, Dynamic Data Technologies, LLC filed a patent infringement case against the company, Amazon Digital Services, LLC and Amazon Web Services, Inc., in the US District Court. The plaintiff alleged that products and services with H.265 functionality infringed U.S. Patent Nos. 8,135,073; 6,774,918; 7,571,450, 8,073,054; 6,996,177; 8,311,112; and 7,894,529. The complaint also alleges that products and services with VP9 encoding functionality infringed U.S. Patent No. 7,519,230 and products and services with for encoding video data, infringed U.S. Patent No. 8,184,689. The complaint seeks an unspecified amount of Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine Page 112
  • 259. damages, attorneys’ fees, interest, and enhanced damages. Patent infringement cases could affect Amazon's brand image. Opportunity Increase in demand for cloud computing services Cloud-based operations enable Amazon to expand its operations instantly, handle demand fluctuations, and also access systems and services over a variety of devices at a lower cost. According to in-house research, the global cloud computing market is expected to grow at a CAGR of 28.3% to reach US$69,929.6 million by 2022 from US$18,687.2 million in 2017. During the forecast period, Software-as- a-Service (SaaS) is expected to be the major contributor with market share of 53.2%, followed by Infrastructure-as-a-Service (IaaS) with 24.3%, and Platform-as- a-Service with 22.5%. The US is expected to account for 58.3% market share, followed by Europe (19.6%), Asia-Pacific (12.8%), Rest of the World (9.2%), and the Middle East (0.2%) during 2017-2022. Amazon has been expanding its web services business significantly. Thus, the company could benefit from
  • 260. the increasing demand for cloud computing services to expand its business further. Positive outlook for online retail sales in US Amazon could be benefit from growing online retailing, which provides the convenience of shopping from home to consumers. With the increase in limitless content and interactive methods, the retail e-commerce is growing at a faster rate. According to an in-house research, the online retail market in the US is forecast to grow at a CAGR of 8.5% during 2017-22 to reach US$447.4 billion by 2022 from US$297.8 billion in 2017. The use of smart phones, tablets and other internet enabled devices contributed to growing E-commerce market. The online retail sector’s growth will continue to be strong during the forecast period, largely driven by supply; the largest multichannel retailers will focus on increasing their proportion of online sales, while Amazon, as the leading online retailer, will continue to heavily expand its operations. Strategic agreements and acquisitions
  • 261. Amazon intends to strengthen its position through acquisition. In February 2019, the company signed a merger agreement with eero, a provider of WiFi solution, under which Amazon will acquire eero. The acquisition would enable the company to help customers better connect smart home devices. In September 2018, the company acquired PillPack, Inc., an online pharmacy company. The acquisition would expand and strengthen the company’s online business. In April 2018, the company acquired Ring Inc, a global home security company to reduce crime neighborhoods. As a result of the acquisition, Amazon would work with Ring to create products and services that gives more security communities to neighbors. Such strategic acquisitions are likely to help the company strengthen its business; thus helping it to compete with its peers and also help it to increase its future revenue. Threat Amazon.com, Inc. SWOT Analysis
  • 262. Amazon.com, Inc. © MarketLine Page 113 Competitive environment Amazon operates in a highly competitive market. The company faces competition from different sectors around the world. The main competitive factors in its retail business include selection, price, and convenience, including fast and reliable fulfillment. The competitive factors for its seller and enterprise services include the quality, speed, and reliability of the company’s services and tools, as well as customers’ ability and willingness to change business practices. The company’s major competitors include online, offline, and multichannel retailers, publishers, vendors, distributors, manufacturers, and producers such as eBay, Best Buy, Dollar Tree, Wal-Mart, Sears, and Target. Some of its major competitors have greater resources, strong heritage and customer base, greater brand recognition, and greater control over inputs important to its various businesses.
  • 263. These competitors can gain better terms from suppliers, adopt more aggressive pricing, pursue restrictive distribution agreements that restrict its access to supply, direct consumers to their own offerings, lock- in potential customers with restrictive terms, and spend more resources to technology, infrastructure, fulfillment, and marketing. Therefore, increased competition could affect the revenue growth and profitability of Amazon. Stringent regulations could increase the cost of doing business Increasing intervention of the US Government could affect future prospects of the company. The company is subject to general business regulations and laws, as well as regulations and laws specifically governing the Internet, e-commerce, electronic devices, and other services. Any existing and future law related to taxation, data protection, privacy, pricing, content, distribution, copyrights, transportation, electronic device certification, mobile communications, electronic waste, energy consumption, electronic contracts, environmental regulation and other communications, competition, consumer protection, employment, trade and protectionist measures, web services, the
  • 264. provision of online payment services, information reporting requirements could impact the growth of company. Unfavorable regulations and laws could diminish company’s demand for its products and services and increase its cost of doing business. Seasonality changes could affect the company’s business operations Changes in seasonality could affect Amazon's business operations. For reducing risk, the company stocks or restocks popular products in sufficient amounts to meet the customer demand. Seasonality changes could affect the financial and future growth of the company. Overstocking products is required to take inventory make down and incur commitment cost that could reduce profitability. The company may experience an increase in net shipping cost due to complimentary upgrades, split-shipments, and additional long-zone shipments necessary to ensure timely delivery for the holiday season. In the event, if large number of customers access the company’s site within a short period of time, due to increased demand, the company may experience system interruptions that
  • 265. make its websites unavailable or prevent it from efficiently fulfilling orders. The interruption could reduce the volume of goods that the company sells and the demand for its products and services. Also, the company would not be able to adequately staff its fulfillment network and customer service centers during these peak periods. Amazon.com, Inc. Top Competitors Amazon.com, Inc. © MarketLine Page 114 Top Competitors TOP COMPETITORS The following companies are the major competitors of Amazon.com, Inc.
  • 266. Barnes & Noble, Inc. Best Buy Co Inc Costco Wholesale Corporation Dollar Tree Inc eBay Inc Sears Holdings Corporation Target Corp Walmart Inc Amazon.com, Inc. Company View Amazon.com, Inc. © MarketLine Page 115 Company View COMPANY VIEW An excerpt from the Management’s Discussion and Analysis section of Amazon.com Inc., is given below.
  • 267. The excerpt has been taken from the company’s 10-K report for FY2018. Our primary source of revenue is the sale of a wide range of products and services to customers. The products offered through our stores include merchandise and content we have purchased for resale and products offered by third-party sellers, and we also manufacture and sell electronic devices. Generally, we recognize gross revenue from items we sell from our inventory as product sales and recognize our net share of revenue of items sold by third-party sellers as service sales. We seek to increase unit sales across our stores, through increased product selection, across numerous product categories. We also offer other services such as compute, storage, and database offerings, fulfillment, publishing, digital content subscriptions, and advertising. Our financial focus is on long-term, sustainable growth in free cash flows. Free cash flows are driven primarily by increasing operating income and efficiently managing working capital2 and cash capital expenditures, including our decision to purchase or lease property and equipment. Increases in operating
  • 268. income primarily result from increases in sales of products and services and efficiently managing our operating costs, partially offset by investments we make in longer-term strategic initiatives. To increase sales of products and services, we focus on improving all aspects of the customer experience, including lowering prices, improving availability, offering faster delivery and performance times, increasing selection, increasing product categories and service offerings, expanding product information, improving ease of use, improving reliability, and earning customer trust. We seek to reduce our variable costs per unit and work to leverage our fixed costs. Our variable costs include product and content costs, payment processing and related transaction costs, picking, packaging, and preparing orders for shipment, transportation, customer service support, costs necessary to run AWS, and a portion of our marketing costs. Our fixed costs include the costs necessary to build and run our technology infrastructure; to build, enhance, and add features to our online stores, web services, electronic devices, and digital offerings; and to build and optimize our fulfillment centers and other facilities. Variable costs generally change directly with sales
  • 269. volume, while fixed costs generally are dependent on the timing of capacity needs, geographic expansion, category expansion, and other factors. To decrease our variable costs on a per unit basis and enable us to lower prices for customers, we seek to increase our direct sourcing, increase discounts from suppliers, and reduce defects in our processes. To minimize growth in fixed costs, we seek to improve process efficiencies and maintain a lean culture. Because of our model we are able to turn our inventory quickly and have a cash-generating operating cycle. On average, our high inventory velocity means we generally collect from consumers before our payments to suppliers come due. We expect variability in inventory turnover over time since it is affected by numerous factors, including our product mix, the mix of sales by us and by third-party sellers, our continuing focus on in-stock inventory availability and selection of product offerings, our investment in new geographies and product lines, and the extent to which we choose to utilize third-party fulfillment providers. We also expect some variability in accounts payable days over time since they are affected by several factors, including the mix of product sales, the mix of
  • 270. sales by third-party sellers, the mix of suppliers, seasonality, and changes in payment terms over time, including the effect of balancing pricing Amazon.com, Inc. Company View Amazon.com, Inc. © MarketLine Page 116 and timing of payment terms with suppliers. We expect spending in technology and content will increase over time as we add computer scientists, designers, software and hardware engineers, and merchandising employees. Our technology and content investment and capital spending projects often support a variety of product and service offerings due to geographic expansion and the cross-functionality of our systems and operations. We seek to invest efficiently in several areas of technology and content, including
  • 271. AWS, and expansion of new and existing product categories and service offerings, as well as in technology infrastructure to enhance the customer experience and improve our process efficiencies. We believe that advances in technology, specifically the speed and reduced cost of processing power and the advances of wireless connectivity, will continue to improve the consumer experience on the Internet and increase its ubiquity in people’s lives. To best take advantage of these continued advances in technology, we are investing in initiatives to build and deploy innovative and efficient software and electronic devices. We are also investing in AWS, which offers a broad set of global compute, storage, database, and other service offerings to developers and enterprises of all sizes. We seek to efficiently manage shareholder dilution while maintaining the flexibility to issue shares for strategic purposes, such as financings, acquisitions, and aligning employee compensation with shareholders’ interests. We utilize restricted stock units as our primary vehicle for equity compensation because we believe this compensation model aligns the long- term interests of our shareholders and
  • 272. employees. In measuring shareholder dilution, we include all vested and unvested stock awards outstanding, without regard to estimated forfeitures. Total shares outstanding plus outstanding stock awards were 504 million and 507 million as of December 31, 2017 and 2018. Our financial reporting currency is the U.S. Dollar and changes in foreign exchange rates significantly affect our reported results and consolidated trends. For example, if the U.S. Dollar weakens year-over- year relative to currencies in our international locations, our consolidated net sales and operating expenses will be higher than if currencies had remained constant. Likewise, if the U.S. Dollar strengthens year-over-year relative to currencies in our international locations, our consolidated net sales and operating expenses will be lower than if currencies had remained constant. We believe that our increasing diversification beyond the U.S. economy through our growing international businesses benefits our shareholders over the long-term. We also believe it is useful to evaluate our operating results and growth rates before and after the effect of currency changes. In addition, the remeasurement of our
  • 273. intercompany balances can result in significant gains and losses associated with the effect of movements in foreign currency exchange rates. Currency volatilities may continue, which may significantly impact (either positively or negatively) our reported results and consolidated trends and comparisons. Critical Accounting Judgments The preparation of financial statements in conformity with generally accepted accounting principles of the United States (“GAAP”) requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent liabilities in the consolidated financial statements and accompanying notes. The SEC has defined a company’s critical accounting policies as the ones that are most important to the portrayal of the company’s financial condition and results of operations, and which require the company to make its most difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain. Based on this definition, we have identified the critical accounting policies and judgments addressed below. We also
  • 274. Amazon.com, Inc. Company View Amazon.com, Inc. © MarketLine Page 117 have other key accounting policies, which involve the use of estimates, judgments, and assumptions that are significant to understanding our results. For additional information, see Item 8 of Part II, “Financial Statements and Supplementary Data — Note 1 — Description of Business and Accounting Policies.” Although we believe that our estimates, assumptions, and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments, or conditions. Inventories Inventories, consisting of products available for sale, are primarily accounted for using the first-in first-out
  • 275. method, and are valued at the lower of cost and net realizable value. This valuation requires us to make judgments, based on currently available information, about the likely method of disposition, such as through sales to individual customers, returns to product vendors, or liquidations, and expected recoverable values of each disposition category. These assumptions about future disposition of inventory are inherently uncertain and changes in our estimates and assumptions may cause us to realize material write-downs in the future. As a measure of sensitivity, for every 1% of additional inventory valuation allowance as of December 31, 2018, we would have recorded an additional cost of sales of approximately $190 million. In addition, we enter into supplier commitments for certain electronic device components and certain products. These commitments are based on forecasted customer demand. If we reduce these commitments, we may incur additional costs. Income Taxes We are subject to income taxes in the U.S. (federal and state) and numerous foreign jurisdictions. Tax
  • 276. laws, regulations, administrative practices, principles, and interpretations in various jurisdictions may be subject to significant change, with or without notice, due to economic, political, and other conditions, and significant judgment is required in evaluating and estimating our provision and accruals for these taxes. There are many transactions that occur during the ordinary course of business for which the ultimate tax determination is uncertain. Our effective tax rates could be affected by numerous factors, such as changes in our business operations, acquisitions, investments, entry into new businesses and geographies, intercompany transactions, the relative amount of our foreign earnings, including earnings being lower than anticipated in jurisdictions where we have lower statutory rates and higher than anticipated in jurisdictions where we have higher statutory rates, losses incurred in jurisdictions for which we are not able to realize related tax benefits, the applicability of special tax regimes, changes in foreign currency exchange rates, changes in our stock price, changes in our deferred tax assets and liabilities and their valuation, changes in the laws, regulations, administrative practices, principles, and interpretations related to tax, including changes to the global
  • 277. tax framework, competition, and other laws and accounting rules in various jurisdictions. In addition, a number of countries are actively pursuing changes to their tax laws applicable to corporate multinationals, such as the U.S. tax reform legislation commonly known as the U.S. Tax Cuts and Jobs Act of 2017 (the “U.S. Tax Act”). Finally, foreign governments may enact tax laws in response to the U.S. Tax Act that could result in further changes to global taxation and materially affect our financial position and results of operations. The U.S. Tax Act significantly changed how the U.S. taxes corporations. The U.S. Tax Act requires complex computations to be performed that were not previously required by U.S. tax law, significant judgments to be made in interpretation of the provisions of the U.S. Tax Act, significant Amazon.com, Inc. Company View Amazon.com, Inc. © MarketLine
  • 278. Page 118 estimates in calculations, and the preparation and analysis of information not previously relevant or regularly produced. The U.S. Treasury Department, the IRS, and other standard-setting bodies will continue to interpret or issue guidance on how provisions of the U.S. Tax Act will be applied or otherwise administered. As future guidance is issued, we may make adjustments to amounts that we have previously recorded that may materially impact our provision for income taxes in the period in which the adjustments are made. We are also currently subject to tax controversies in various jurisdictions, and these jurisdictions may assess additional income tax liabilities against us. Developments in an audit, investigation, or other tax controversy could have a material effect on our operating results or cash flows in the period or periods for which that development occurs, as well as for prior and subsequent periods. We regularly assess the likelihood of an adverse outcome resulting from these proceedings to determine the adequacy of our tax
  • 279. accruals. Although we believe our tax estimates are reasonable, the final outcome of audits, investigations, and any other tax controversies could be materially different from our historical income tax provisions and accruals. Amazon.com, Inc. Locations And Subsidiaries Amazon.com, Inc. © MarketLine Page 119 Locations And Subsidiaries LOCATIONS AND SUBSIDIARIES Head Office Amazon.com, Inc. 410 Terry Avenue North Seattle
  • 280. Washington Seattle Washington USA Phone:1 206 2661000 www.amazon.com Other Locations and Subsidiaries Amazon Services LLC Suite 220 8329 West Sunset Road Las Vegas Nevada Las Vegas Nevada USA Amazon Technologies, Inc. 8329 West Sunset Road Suite 220 Las Vegas Las Vegas USA
  • 281. Amazon.com Int’l Sales, Inc. 410 Terry Avenue North Seattle Washington Seattle Washington USA A Progressive Digital Media business John Carpenter House, John Carpenter Street, London, United Kingdom, EC4Y 0AN T: +44 (0) 203 377 3042 | F: +44 (0) 870 134 4371 | E: [email protected] | W: www.marketline.com Copyright of Amazon.com, Inc. MarketLine Company Profile is the property of MarketLine, a Progressive Digital Media business and its content may not be copied or emailed to multiple
  • 282. sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. Company Overview Key Facts Business Description History Key Employees Key Employee Biographies Major Products & Services SWOT Analysis Top Competitors Company View Locations And Subsidiaries COMPANY PROFILE Amazon.com, Inc. REFERENCE CODE: 2B52E1D8-E964-4D7F-8B1B- C48DBC97815F PUBLICATION DATE: 23 Sep 2019 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED A Progressive Digital Media business
  • 283. http://www.marketlineinfo.com/ Amazon.com, Inc. TABLE OF CONTENTS Amazon.com, Inc. © MarketLine Page 2 TABLE OF CONTENTS Company Overview ............................................................................................... .........3 Key Facts....................................................................................... ..................................3 SWOT Analysis ............................................................................. .................. ................4
  • 284. Amazon.com, Inc. Company Overview Amazon.com, Inc. © MarketLine Page 3 Company Overview COMPANY OVERVIEW Amazon.com, Inc. (Amazon or 'the company') is a retailer that offers its products through online and physical stores. The company offers a range of merchandise, including books, apparel, electronics, home and garden tools, toys and baby games, sports and outdoor products, automotive and industrial products and other general merchandise products. It also provides services that includes web services, order fulfillment, publishing, advertising and co-branded credit cards services. The company manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire televisions (TVs) and Echo. Amazon markets its products through its website, www.amazon.com.
  • 285. Amazon also operates through various international websites. It has business presence across North America, Europe and Asia-Pacific. The company is headquartered in Seattle, Washington, the US. The company reported revenues of (US Dollars) US$232,887 million for the fiscal year ended December 2018 (FY2018), an increase of 30.9% over FY2017. In FY2018, the company’s operating margin was 5.3%, compared to an operating margin of 2.3% in FY2017. In FY2018, the company recorded a net margin of 4.3%, compared to a net margin of 1.7% in FY2017. The company reported revenues of US$63,404.0 million for the second quarter ended June 2019, an increase of 6.2% over the previous quarter. Key Facts KEY FACTS Head Office Amazon.com, Inc. 410 Terry Avenue North Seattle Washington
  • 286. Seattle Washington USA Phone 1 206 2661000 Fax Web Address www.amazon.com Revenue / turnover (USD Mn) 232,887.0 Financial Year End December Employees 647,500 NASDAQ Ticker AMZN Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine Page 4 SWOT Analysis SWOT ANALYSIS
  • 287. Amazon.com, Inc. (Amazon or 'the company') is a web service provider and online retailer. Strong financial performance, wide customer base and strong distribution channel network are the company's major strengths, whereas patent infringement issues and overdependence on US remain causes for concern. Increase in demand for cloud computing services, positive outlook for online retail sales in US, and strategic agreements and acquisitions are likely to offer growth opportunities to the company. However, competitive environment, stringent regulations and seasonality changes could affect its business operations. Strength Strong financial performance Strong distribution channel network Wide customer base Weakness Overdependence on US Patent infringement issues affect stakeholder
  • 288. confidence Opportunity Increase in demand for cloud computing services Positive outlook for online retail sales in US Strategic agreements and acquisitions Threat Competitive environment Stringent regulations could increase the cost of doing business Seasonality changes could affect the company’s business operations Strength Strong financial performance Amazon reported revenue of US$232,887 million in FY2018, as compared to US$177.866 million in FY2017, an annual growth of 30.9%. The growth in revenue was primarily due to the strong performance from its North America, international and AWS segments. The
  • 289. North America segment reported 33.2% growth in revenue, which was driven by the acquisition of Whole Foods Market, and increased unit sales, including sales by third-party sellers. Its international segment reported 21.3% growth in revenue, which was driven by the increased unit sales, including sales by third- party sellers. The AWS segment recorded 46.9% growth in revenue, which was due to increased customer usage. In FY2018, the company’s operating margin was 5.3% as compared to 2.3% in FY2017. Improving operating performance indicates the company’s focus towards efficient cost management. Amazon’s operating cost as a percentage of sales declined from 97.7% in FY2017 to 94.7% in FY2018. Similarly, the company’s net profit margin grew from 1.7% in FY2017 to 4.3% in FY2018. Amazon’s return on equity grew from 10.9% in FY2017 to 23.1% in FY2018. Strong financial performance increases the company’s ability to provide higher returns to its shareholders and also increases its ability to allocate adequate funds for future growth initiatives. Strong distribution channel network
  • 290. Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine Page 5 Amazon has a strong distribution channel network that serves large number of customer. The company offers apparels and accessories, home appliances, foods and grocery items, health and beauty products, automotive and industrial equipment, toys, electronics and gardening equipments through its physical stores and e-commerce site, amazon.com. It primarily markets the electronics and media content to its centers operating in North America and other International markets and through agreements in certain countries. Amazon fulfills customer orders through its fulfillment centers and delivery networks that it operates in North America and other foreign countries; co- sourced and outsourced arrangements in certain countries; and digital delivery. It also allows various sellers and other third parties to offer their
  • 291. products through its e-commerce portal. Users can avail these services through mobile applications. A strong distribution channel network helps the group in catering to the needs of its customer base. Wide customer base Amazon s has a diversified customer base. The company serves four primary customer sets: consumers, sellers, developers and enterprises, and content creators. The company serves consumers through its physical and online stores. Amazon serves sellers by offering programs that enable them to sell their products on their websites and also on Amazon's websites. The company serves developers and enterprises through AWS, which provides a broad set of global compute, storage, database, and other service offerings. Amazon serves content creators such as authors and independent publishers through Kindle Direct Publishing, an online platform that allows independent authors and publishers to select a royalty option and make their books available in the Kindle Store. The company's diversified customer base limits the company's exposure to the risks associated with the dependence on a particular customer
  • 292. segment. Weakness Overdependence on US Although Amazon has its global presence, it depends on the US for majority of its revenue. In FY2018, the company generated 68.8% of the revenue from the US. Such geographic concentration increases the risk that, should any adverse economic, regulatory, environmental or other developments occur in the US, the company's business and financial condition will be materially adversely affected. Any changes in the political or cultural factors that occur due to significant geographical concentration of its operations in only one region could affect the company’s business operations. Patent infringement issues affect stakeholder confidence The company is involved in various patent infringement cases. In November 2018, Dynamic Data Technologies, LLC filed a patent infringement case against the company, Amazon Digital Services, LLC and Amazon Web Services, Inc., in the US District Court. The
  • 293. plaintiff alleged that products and services with H.265 functionality infringed U.S. Patent Nos. 8,135,073; 6,774,918; 7,571,450, 8,073,054; 6,996,177; 8,311,112; and 7,894,529. The complaint also alleges that products and services with VP9 encoding functionality infringed U.S. Patent No. 7,519,230 and products and services with for encoding video data, infringed U.S. Patent No. 8,184,689. The complaint seeks an unspecified amount of Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine Page 6 damages, attorneys’ fees, interest, and enhanced damages. Patent infringement cases could affect Amazon's brand image. Opportunity
  • 294. Increase in demand for cloud computing services Cloud-based operations enable Amazon to expand its operations instantly, handle demand fluctuations, and also access systems and services over a variety of devices at a lower cost. According to in-house research, the global cloud computing market is expected to grow at a CAGR of 28.3% to reach US$69,929.6 million by 2022 from US$18,687.2 million in 2017. During the forecast period, Software-as- a-Service (SaaS) is expected to be the major contributor with market share of 53.2%, followed by Infrastructure-as-a-Service (IaaS) with 24.3%, and Platform-as- a-Service with 22.5%. The US is expected to account for 58.3% market share, followed by Europe (19.6%), Asia-Pacific (12.8%), Rest of the World (9.2%), and the Middle East (0.2%) during 2017-2022. Amazon has been expanding its web services business significantly. Thus, the company could benefit from the increasing demand for cloud computing services to expand its business further. Positive outlook for online retail sales in US
  • 295. Amazon could be benefit from growing online retailing, which provides the convenience of shopping from home to consumers. With the increase in limitless content and interactive methods, the retail e-commerce is growing at a faster rate. According to an in-house research, the online retail market in the US is forecast to grow at a CAGR of 8.5% during 2017-22 to reach US$447.4 billion by 2022 from US$297.8 billion in 2017. The use of smart phones, tablets and other internet enabled devices contributed to growing E-commerce market. The online retail sector’s growth will continue to be strong during the forecast period, largely driven by supply; the largest multichannel retailers will focus on increasing their proportion of online sales, while Amazon, as the leading online retailer, will continue to heavily expand its operations. Strategic agreements and acquisitions Amazon intends to strengthen its position through acquisition. In February 2019, the company signed a merger agreement with eero, a provider of WiFi solution, under which Amazon will acquire eero. The acquisition would enable the company to help customers better
  • 296. connect smart home devices. In September 2018, the company acquired PillPack, Inc., an online pharmacy company. The acquisition would expand and strengthen the company’s online business. In April 2018, the company acquired Ring Inc, a global home security company to reduce crime neighborhoods. As a result of the acquisition, Amazon would work with Ring to create products and services that gives more security communities to neighbors. Such strategic acquisitions are likely to help the company strengthen its business; thus helping it to compete with its peers and also help it to increase its future revenue. Threat Amazon.com, Inc. SWOT Analysis Amazon.com, Inc. © MarketLine Page 7
  • 297. Competitive environment Amazon operates in a highly competitive market. The company faces competition from different sectors around the world. The main competitive factors in its retail business include selection, price, and convenience, including fast and reliable fulfillment. The competitive factors for its seller and enterprise services include the quality, speed, and reliability of the company’s services and tools, as well as customers’ ability and willingness to change business practices. The company’s major competitors include online, offline, and multichannel retailers, publishers, vendors, distributors, manufacturers, and producers such as eBay, Best Buy, Dollar Tree, Wal-Mart, Sears, and Target. Some of its major competitors have greater resources, strong heritage and customer base, greater brand recognition, and greater control over inputs important to its various businesses. These competitors can gain better terms from suppliers, adopt more aggressive pricing, pursue restrictive distribution agreements that restrict its access to supply, direct consumers to their own offerings, lock- in potential customers with restrictive
  • 298. terms, and spend more resources to technology, infrastructure, fulfillment, and marketing. Therefore, increased competition could affect the revenue growth and profitability of Amazon. Stringent regulations could increase the cost of doing business Increasing intervention of the US Government could affect future prospects of the company. The company is subject to general business regulations and laws, as well as regulations and laws specifically governing the Internet, e-commerce, electronic devices, and other services. Any existing and future law related to taxation, data protection, privacy, pricing, content, distribution, copyrights, transportation, electronic device certification, mobile communications, electronic waste, energy consumption, electronic contracts, environmental regulation and other communications, competition, consumer protection, employment, trade and protectionist measures, web services, the provision of online payment services, information reporting requirements could impact the growth of company. Unfavorable regulations and laws could diminish company’s demand for its products and services and increase its cost of doing
  • 299. business. Seasonality changes could affect the company’s business operations Changes in seasonality could affect Amazon's business operations. For reducing risk, the company stocks or restocks popular products in sufficient amounts to meet the customer demand. Seasonality changes could affect the financial and future growth of the company. Overstocking products is required to take inventory make down and incur commitment cost that could reduce profitability. The company may experience an increase in net shipping cost due to complimentary upgrades, split-shipments, and additional long-zone shipments necessary to ensure timely delivery for the holiday season. In the event, if large number of customers access the company’s site within a short period of time, due to increased demand, the company may experience system interruptions that make its websites unavailable or prevent it from efficiently fulfilling orders. The interruption could reduce the volume of goods that the company sells and the demand for its products and services. Also, the company would not be able to adequately
  • 300. staff its fulfillment network and customer service centers during these peak periods. Copyright of Amazon.com, Inc. SWOT Analysis is the property of MarketLine, a Progressive Digital Media business and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. Amazon.com, Inc. Profile 410 Terry Ave N Seattle, WA 98109 United States Phone : +1-206-266-1000 http://www.amazon.com
  • 301. Hoover's is the business information resource that delivers a unique combination of up-to-date data, broad coverage, and comprehensive information about companies, decision makers, and industries - along with powerful tools to put this information to work for your business. Hoover's offers everything you need to successfully: * Identify and evaluate potential sales leads, markets, and business partners * Deepen relationships with current customers * Assess competitive risks and eliminate threats * Build presentation-ready reports and customized lists of companies, industries, and decision makers Unlike other business information providers, only Hoover's has a full-time, in-house editorial and research team dedicated wholly to investigating, pinpointing, authenticating, and analyzing data to provide the most comprehensive, up-to-date information available on companies, industries, and executives. WELCOME HIDDEN TEXT TO MARK THE BEGINNING OF THE TOC
  • 302. PAGE iAug 29, 2019• •866-541-3770 HOOVERS.COM Table of Contents 2Company Overview Key Information 2 Key Financials 2 Company Rankings 2 Key People 3 4Company Description 6Company History 8Industry Information 9People People 10
  • 303. Board Members 12 12Biographies Jeffrey P. (Jeff) Bezos 13 Brian T. Olsavsky 13 Andrew R. (Andy) Jassy 14 Jeffrey A. (Jeff) Wilke 15 Miguel Alava 15 Greg DeMarzo 15 Shane Owenby 16 Larry Scott 16 Leo Baldwin 16 Brian Deen 16 Timothy Jones 16
  • 304. Jonnathan Rolig 16 Zhaofeng Zhan 16 Jinny Aguilar 16 Doruk Aytulu 16 Maureen Banyra 17 Shara Barkovich 17 Daniel Barrette 17 Ali Benn 17 Steve Bennett 17 Pierre Bousquet 17 Shawn Brady 17 Jay Coggeshall 17
  • 305. PAGE iAug 29, 2019• •866-541-3770 HOOVERS.COM Jacob Cokely 17 Mike Deck 18 Anne DeCleene 18 Doucette Derron 18 Caroline Dou 18 Jill Eastman 18 Franco Eisma 18 Maria Ellis 18 Clark Fancher 18 JB Feeney 18 Luana France 19
  • 306. Moselle Freitas 19 Brandon Goodwyn 19 Stephanie Graves 19 Yonah Haring 19 Robin Harwani 19 Jenny Holmes 19 Dolly Isaac 19 Manasi Jagannatha 19 Tiz Kaster 20 Denise Kindle 20 Jeff Krueger 20 Hitesh Kumeria 20
  • 307. Ashley LaRue 20 Wil Le 20 Derek Lee 20 Angela Lee-Moll 20 19Company Financials Financial Summary 19 Annual Income Statement 21 Quarterly Income Statement 22 Annual Balance Sheet 23 Quarterly Balance Sheet 24 Annual Cash Flow 25 Quarterly Cash Flow 26 PAGE iAug 29, 2019• •866-541-3770 HOOVERS.COM
  • 308. Financial Market Data 27 Historical Financials 28 29Competition Competitors List 29 Competitive Landscape 30 PAGE iiAug 29, 2019• •866-541-3770 HOOVERS.COM Company Overview 410 Terry Ave N Seattle, WA 98109 United States Phone : +1-206-266-1000 http://www.amazon.com Amazon.com began as Earth's biggest bookstore, but has become Earth's biggest everything store. Its website still
  • 309. offers millions of books, as well as other media, home furnishings, clothing, pet supplies, office products, and hundreds of other product categories (with items often ordered and delivered the same day). The company is also the dominant cloud services provider (through Amazon Web Services, or AWS), an influential entertainment company through its video streaming operations, a force to be reckoned with in grocery with its ownership of natural foods chain Whole Foods, and a leader in digital personal assistant devices with Alexa and its Echo product line. Key Information DUNS Number 884745530 Location Type Headquarters Subsidiary Status No Manufacturer No Company Type Public Plant/Facility Size (sq. ft.) 10,475.00 Accountant Ernst & Young LLP Total Employees 647,500 1-Year Employee Growth 14.40% Employees At This Location 1,000 Year of Founding or Change in Control 1994
  • 310. Primary Industry 1547:Internet & Mail-Order Retail Primary SIC Code 59619925:Electronic shopping Primary NAICS Code 454110:Electronic Shopping and Mail- Order Houses Tradestyle Amazon.Com Latitude/Longitude 47.622346 / -122.337111 Key Financials Fiscal Year-End December 2018 Sales (Actual) $232,887.00M 1-Year Sales Growth 30.93% Net Income $10,073.00M 1-Year Net Income Growth 232.11% Total Assets $162,648.00M Market Value $894,130.29M Prescreen Score Low Risk Company Rankings 5 in FORTUNE 500 (May 2019) S&P 500 5 in FORTUNE 1000 (May 2019) Page 2Aug 29, 2019• •866-541-3770 HOOVERS.COM
  • 311. Key People Name Title Mr. Jeffrey P. (Jeff) Bezos Chairman, President, and CEO Mr. Brian T. Olsavsky SVP and CFO Mr. Andrew R. (Andy) Jassy CEO, Amazon Web Services Mr. Jeffrey A. (Jeff) Wilke CEO, Worldwide Consumer Business Mr Miguel Alava Managing Director Mr Greg DeMarzo Senior Managing Director CBRE Global Workplace