Comparative analysis of Job stress in IT, Hospitality and Banking sector with use of questionnaires
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The document presents a comparative analysis of job stress across the IT, hospitality, and banking sectors based on a survey of 30 respondents. It concludes that employees in the IT and hospitality sectors face higher levels of stress due to workload and lack of clear objectives, while banking employees experience less stress overall. Various aspects such as workplace clarity, support from colleagues, and feedback are discussed, highlighting the differing stressors and pressures across the sectors.
![References
Moninger, M.2015. 10 Relaxation Techniques That Zap Stress Fast.
www.webmd.com [online] Available from :
http://www.webmd.com/balance/guide/blissing-out-10-relaxation-
techniques-reduce-stress-spot [Accessed on 8 February 2015]
Staff, M.2015. Relaxation techniques. www.mayoclinic.org [online]
Available from : http://www.mayoclinic.org/healthy-living/stress-
management/in-depth/relaxation-technique/art-20045368
[Accessed on 8 February 2015]
NIH Public Access.2013. Work Stress and Well-being in the Hotel
Industry. www.ncbi.nlm.nih.gov [online] Available from :
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3686125/
[Accessed on 8 February 2015]](https://image.slidesharecdn.com/stress1-150214060403-conversion-gate02/85/Comparative-analysis-of-Job-stress-in-IT-Hospitality-and-Banking-sector-with-use-of-questionnaires-20-320.jpg)
Comparative analysis of Job stress in IT, Hospitality and Banking sector with use of questionnaires
- 1. Comparative Analysis of Job Stress in Different Sectors
- 2. Sectors Surveyed • IT Sector- HCL Ltd • Hospitality Sector – ITC Sonar Bangla • Banking Sector – SBI Bank
- 3. Research Methodology • Data Collection Primary Data- Respondents were surveyed through questionnaire Secondary Data -Books and websites were referred • Sample Size -30 respondents were approached • Techniques Used- Table and bar diagram
- 4. Clarity of Work 0 5 10 15 20 25 Never Seldom Sometimes Often Always IT Sector Hospitality Sector Banking sector Interpretation – From the above data we can identify that employees of IT and Hospitality Sectors are fully clear with the objective of their work but on the other hand employees of bank are not so clear with their objectives.
- 5. Decide when to take a Break Interpretation – It has been observed that employees of IT sector have more freedom in taking breaks for refreshment or any other purposes than employees of other two sectors. 0 2 4 6 8 10 12 14 16 18 IT Sector Hospitality Sector Banking sector
- 6. Has suffered personal harassment in form of unkind words or behaviour Interpretation – Employees of Hospitality and IT sector have more suffered from unkind words and behaviour. 0 2 4 6 8 10 12 14 16 IT Sector Hospitality Sector Banking sector
- 7. Gets help from colleagues during difficulty Interpretation – Employees of hospitality are more helpful as compared to employees of other two sectors. 0 2 4 6 8 10 12 14 16 18 IT Sector Hospitality Sector Banking sector
- 8. Gets supportive feedback for completing tasks Interpretation – IT and Hospitality employees are always given feedback for their work but employees of banking rarely get it 0 2 4 6 8 10 12 14 16 IT Sector Hospitality Sector Banking sector
- 9. Neglects some tasks due to much pressure Interpretation – IT and Hospitality sector employees have more pressure and more work so they neglect some tasks 0 2 4 6 8 10 12 14 16 IT Sector Hospitality Sector Banking sector
- 10. Faced Friction or Anger among colleagues Interpretation – IT sector employees sometimes feels anger or friction among colleagues 0 2 4 6 8 10 12 IT Sector Hospitality Sector Banking sector
- 11. Sometimes have to work for long Hours Interpretation – Hospitality employees mostly have to do overtime for their job 0 2 4 6 8 10 12 14 IT Sector Hospitality Sector Banking sector
- 12. Have to work very fast Interpretation – IT & Hospitality employees have to work really fast as compared to other banking sector employees 0 2 4 6 8 10 12 14 16 18 IT Sector Hospitality Sector Banking sector
- 13. Rely on line manager to help them out with a work problem Interpretation – Line managers of hospitality sector are more helpful than IT and Banking sector companies 0 2 4 6 8 10 12 14 16 18 Strongly Disagree Disagree Neutral Agree Strongly Agree IT Sector Hospitality Sector Banking sector
- 14. Can question managers about change at work Interpretation – Employees of almost no sector can question manager on their change of work but Hospitality sector have more bureaucratic environment 0 2 4 6 8 10 12 14 16 Strongly Disagree Disagree Neutral Agree Strongly Agree IT Sector Hospitality Sector Banking sector
- 15. Can talk to line manager about something that has upset or annoyed them about work Interpretation – Employees of hospitality sector can easily approach the line managers for things that upset them 0 2 4 6 8 10 12 14 Strongly DisagreeDisagree Neutral Agree Strongly Agree IT Sector Hospitality Sector Banking sector
- 16. Flexible work time Interpretation – Work timing of Hospitality and Banking sector are more flexible than IT sector companies 0 2 4 6 8 10 12 14 16 Strongly Disagree Disagree Neutral Agree Strongly Agree IT Sector Hospitality Sector Banking sector
- 17. When changes are made at work, it is clear how they will work out in practice Interpretation – Employees of hospitality sector are informed when change is done in their work but in IT sector changes are not clear. 0 2 4 6 8 10 12 14 Strongly Disagree Disagree Neutral Agree Strongly Agree IT Sector Hospitality Sector Banking sector
- 18. Relaxation Techniques Meditation Breathe Deeply Tune In to Your Body Laugh Out Loud Yoga Massage Music and art therapy
- 19. Conclusion IT Sector Employees under this sector are always under physical as well as mental stress, since they have to meet their objectives in time Hospitality Sector Employees are very much under pressure, they have to work for long hours, they face friction among employees Banking Sector Compared to other two sectors banking employees are less, since they do not have any clear objectives
- 20. References Moninger, M.2015. 10 Relaxation Techniques That Zap Stress Fast. www.webmd.com [online] Available from : http://www.webmd.com/balance/guide/blissing-out-10-relaxation- techniques-reduce-stress-spot [Accessed on 8 February 2015] Staff, M.2015. Relaxation techniques. www.mayoclinic.org [online] Available from : http://www.mayoclinic.org/healthy-living/stress- management/in-depth/relaxation-technique/art-20045368 [Accessed on 8 February 2015] NIH Public Access.2013. Work Stress and Well-being in the Hotel Industry. www.ncbi.nlm.nih.gov [online] Available from : http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3686125/ [Accessed on 8 February 2015]
- 21. Thank You