Competency based interviewing skills
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This document outlines the importance and benefits of competency-based interviewing (CBI) as a strategic function in recruitment that enhances organizational performance by accurately assessing candidates' competencies. It discusses the prerequisites and levels of competencies, emphasizing that behavior is a more reliable indicator of potential performance than self-reported motives or skills. Additionally, it introduces the Institute of HRD as a leading organization providing human capital management solutions and highlights the credentials of its director, Dr. Siraj.
Competency based interviewing skills
- 1. COMPETENCY BASED INTERVIEWING SKILLS Discover The Secret Of Hiring Winners
- 2. "If we weren't still hiring great people and pushing ahead at full speed, it would be easy to fall behind and become a mediocre company." - Bill Gates
- 3. The fate of your business is held in the hands of the youngest recruit of the staff. - Akio Morita.
- 4. IMPORTANCE OF RECRUITMENT FUNCTION Strategic Function Builds competitive advantage Creates a performance culture
- 5. POOR SELECTION LEADS TO 5 Low Productivity Increased Turnover Low Success Low Morale
- 6. WHAT IS A COMPETENCY BASED INTERVIEW In a competency based interview job competencies are identified, defined and thoroughly tested in candidates by multiple trained assessors.
- 7. BASIC PRINCIPLE OF BEHAVIOR BASED INTERVIEWING The basic principle of the competency approach is that what people think or say about their motives or skills in not credible. Only what they actually do, in the most critical incidents they have faced, is to be believed.
- 8. BENEFITS OF CBI • Accuracy •Structure •Confidence •Factual Basis •Relevance •Preparations •Cost Savings •Better Fit •Efficiency •Positive Impressions. •Fairness.
- 9. PREREQUISITES FOR COMPETENCY BASED INTERVIEW • Competency Profile • Proficiency Level of the Competency • Behavioral indicators level wise • Panel of trained assessors • Resources for conducting assessment centres
- 10. WHAT IS A COMPETENCY A competency is an underlying characteristic of an individual that is causally related to criterion referenced effective or superior performance in a job or situation. - Lyle M Spencer
- 11. Capabilities Knowledge Skills Attitude Behaviors Actions Thoughts Feelings Results Products Services Competencies are a person’s capabilities in the form of Knowledge + Skills + attitude which gets reflected through a persons behavior in the form of Action + Thoughts+ Feelings and finally manifests itself in output which are products and services What is a Competency
- 12. Level 1 •Wants to do the job well Level 2 •Works to achieve goals Level 3 •Sets own standards to improve performance Level 4 •Sets and strives to meet higher standards of performance Level 5 •Conducts Cost - Benefit Analyses The desire or drive to achieve or surpass identified goals. Establishes performance objectives and measures to continuously improve performance and standards of excellence in the organization. Includes innovative or entrepreneurial behaviors Competency Samples: Result Orientation
- 13. Competency Identification Defining Competencies Developing Question Conducting Interviews Evaluation & Recommendations PROCESS OF COMPETENCY BASED INTERVIEWING
- 14. ABOUT US INSTITUTE OF HRD 14 Institute of HRD is a Human Capital Management organization founded in the year 1995 by a team of Eminent Human Resources professionals. It aims at providing world class Human capital management solutions, including Consulting, Research, Behavioral Assessment, Training and Development solutions to the leading organizations in India, Asia Pacific and the Middle East. Institute of HRD is associated with some of the best trainers and training institutions of the world to offer latest corporate training programmes and human resources assessment and development solutions. It organizes, training programmes, workshops, seminars and International conferences on important issues and trends in human resources management. It is the official organizer of Bangalore HR Summit, an international convention for the Human resources management professionals hosted every year at Bangalore, India. Institute of HRD is committed to the total development of Human Resource Professionals. Industry has appreciated all its programmes and rated them very highly.
- 15. RESOURCE PERSON INSTITUTE OF HRD 15 Dr. Siraj is a Motivational Speaker, Trainer, coach and a consultant with over two decade of experience in training design and delivery and HR Consulting. PhD. in Human Resources Management. Thesis Title: Competencies for recruitment Research based paper titled competencies for competent recruitment and selection professionals has been published in International Journal of Applied Business & Economic Research. Currently is the Director, Institute of HRD. He was the Regional Vice President-South, Indian Society for Training & Development, during 2001-2002. He has undergone a certification programme in Style View & Career View Online assessment systems of Decision Dynamics LLC, USA. Published Five books in Human Resources Management which include, Talent management, Competency Mapping, Training & Development, Strategic HRM & Performance Management. Facilitated training interventions for several organizations which include L & T, Reliance, IIFL, Anglo Eastern Ship Management, Stratogent, CAMS, Ultratech, and many more. Awarded with Udyog Mitra Award by Institute of Economic Studies, New Delhi.
- 16. If you want to host this programme in your organization contact: D.J. Reuben Coordinator INSTITUTE OF HRD # 505, II Floor, 4th Cross R.T. Nagar II Block Bangalore- 560 032, India Call: 9663064455, 9113287216 E-mail: hr@ihrd.in