Competency mapping is the process of identifying the competencies needed to successfully perform a given job, role, or set of tasks. It involves breaking down the job into its constituent activities and tasks and determining the technical, behavioral, and other competencies required. Competencies can be identified through methods like interviews, group work, task analysis workshops, and questionnaires with input from managers, current and past role holders, supervisors, and other stakeholders. The process involves first conducting a job analysis through questionnaires, then developing a competency-based job description, and finally mapping employees' capabilities to the identified competency benchmarks.