Computer Applications and Systems - Workshop III
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This document provides a summary of topics that will be covered in a workshop on computer applications and systems. The workshop will review the previous workshop, discuss wireless technologies and their business uses. It will cover management and decision making, the role of information tools, and conclude with a summary and activities for the following week. Specific topics include a review of wireless connectivity and statistics, how wireless impacts organizations, business processes and enterprise resource planning. The role of business intelligence in supporting decision making is also addressed. Students are assigned readings and asked to prepare for a final exam.
Computer Applications and Systems - Workshop III
- 1. BIS 220 Computer Applications and Systems WORKSHOP III RAJI GOGULAPATI, JULY 2014
- 2. Workshop II Review Wireless World Business Uses of information Management & Decision Making Role & Focus of Information Tools Summary Your activities for coming week TOPICS
- 3. Workshop II Review Wireless World Business Uses of information Management & Decision Making Role & Focus of Information Tools Summary Your activities for coming week Topics – Wireless World
- 6. Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP-M.2243-2011-PDF-E.pdf, page 83
- 7. Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP- M.2243-2011-PDF-E.pdf, page 76
- 8. Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP- M.2243-2011-PDF-E.pdf, page 74
- 9. Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP- M.2243-2011-PDF-E.pdf, page 84
- 10. Centralized Client server Internet (b2b, b2c, xml, soa, web 2.0) Connectivity evolution External wireless Connectivity, Individual and Business Or individuals
- 11. Value Drivers Organizing for success Scenarios for business impact Questions? Debates ??
- 13. Current state of affairs at organizations How will this present to the market place? How are web/ mobile/ wireless apps related?
- 14. Human and organizational behavior changes Closed versus open security issues Work life balances and boundaries Smart, context aware users interactions Generation Z Wireless and Human Health Emerging Markets – Prahlad’s fortune at the bottom of the pyramid Source: Chapter Two, New world of wireless by Scott Snyder DRIVERS
- 15. How does the organization operate? How much of the work/ operations is done wireless? Geographic footprint? Other Factors? Success Factors for wireless in organizations
- 16. Discuss, compare and contrast possible future scenarios for industries/ regions Scenarios for business impact
- 17. Workshop II Review Wireless World Business Uses of information Management & Decision Making Role & Focus of Information Tools Summary Your activities for coming week TOPICS
- 18. ORGANIZATIONAL INFORMATION SYSTEMS What could be the inputs to the organizational database/ information systems?
- 19. • Accounting • Finance • Human resources • Production operations • Marketing What are the functional areas in an organization? • ? • ? Lack of integration
- 20. Why BPR? BPR Perspective Re engineering options Business Process Reengineering
- 21. Operational Business Processes • Develop new products, services • Market and sell new products and services • Order management • Manage logistics • Provide customer support Business Process Perspectives Infrastructure Business Processes • Manage performance • Finance and operations • Human resources • Information resources • Physical assets • Support services
- 22. Get Results Re-think to solve problems Understand Cross functional nature Business Process Fundamentals
- 23. Vision Change Measure Current Process To New Process Business Process Design Concept
- 24. Core idea What business processes are supported by ERP? If Not ERP? • Complete Integration of organization systems • ? • ? • ? • ? Enterprise Resource Planning
- 25. ERP Horror stories Hershey’s two days before Halloween of 1999 – “...It can’t fill its orders Even as Inventory Grows” – Wall Street Journal Nike’s installation of i2 Technologies’ supply chain applications (2001) Medical Products Maker Invacare’s Oracle ebusiness suite http://www.cio.com/article/486284/_Famous_ERP_Disasters_Dustups_and_Disappointments
- 26. Influential vendors • SAP (www.sap.com) • Oracle (PeopleSoft) • Microsoft Evolution • web services • SOA, BPM, • Mobile CASES • ??
- 28. Workshop II Review Wireless World Business Uses of information Management & Decision Making Role & Focus of Information Tools Summary Your activities for coming week TOPICS
- 29. Intelligence • Expanding the reach • Leading to a culture of inquiry Design • Scientific method with statistical evidence • Context Choice • More data sources, better access to results • Ability to scale, better access to results, more user friendly visual tools Phases in Corporate decision making process
- 30. How does computer support fit in this? Nature of decisions Operational control Management control Type of decisions Strategic planning Decision Making Framework
- 31. Workshop II Review Wireless World Business Uses of information Management & Decision Making Role & Focus of Information Tools Summary Your activities for coming week Topics
- 32. Visit Business Intelligence once again! Business Data Intelligence
- 33. “The processes, technologies, and tools needed to turn data into information, information into knowledge into plans that drive profitable business action. Business intelligence encompasses data warehousing, business analytic tools, and content/ knowledge management” - Data Warehousing Institute Business Intelligence
- 34. Third party application or custom application? Tools for data analysis Determine how decision making can be embedded in the process Business Intelligence Environment
- 36. Statistical Quantitative Data mining tools Text mining tools Simulation Tools BI Workings
- 37. 1 •Management Decision Making, IT’s role 2 •Business Intelligence Tools What did we learn in the last two Sections?
- 38. Summary Tools are evolving, converging for consumers, technologists and decision makers Several business management solutions to conduct business intelligently!
- 39. Work on the team assignments Prepare for your final exam. Read: Selected Readings specified in Materials page, Refer to your syllabus for details on activities during the workshop Your activities for coming week
- 40. The chapters recommended from the electronic texts in Materials were used. Sources of images: http://www.itu.int/ITU- D/ict/statistics/material/graphs/20112/graphs/mob%20cell%20 01-11.JPG http://www.itu.int/itunews/issue/2003/06/thirdgeneration.h tml The new world of Wireless by Scott Snyder, Wharton School Publishing for the Wireless technologies portion of the workshop Source Material Used in Workshop