Connect First, Ask Confluence Questions Later
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The document discusses the features and functionalities of Confluence Questions, including topics, answers, comments, and voting mechanisms. It emphasizes the differences in capabilities and user experiences for different hosting options and the integration of custom content types within Confluence. Additionally, it outlines the learnings from using the Confluence Connect framework, including sandboxing, rapid deployment, and the importance of user experience and branding.
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Connect First, Ask Confluence Questions Later
- 1. Connect first, ask (Confluence) Questions later Building Confluence Questions on Connect CAROLINE BARTLE | PRODUCT MANAGER | ATLASSIAN
- 2. Agenda Confluence Questions Pillars & custom content Learnings & challenges Capability differences
- 3. Agenda Confluence Questions Pillars & custom content Learnings & challenges Capability differences
- 4. Agenda Confluence Questions Pillars & custom content Learnings & challenges Capability differences
- 5. Agenda Confluence Questions Pillars & custom content Learnings & challenges Capability differences
- 6. Questions Consist of a heading and a description, which can include attachments, such as images. CONFLUENCE QUESTIONS 101 Topics Topics are enhanced labels, with an image, a description and a featured status. Experts Users can become experts across topics, spaces as well as periods of time.
- 7. Questions Consist of a heading and a description, which can include attachments, such as images. CONFLUENCE QUESTIONS 101 Topics Topics are enhanced labels, with an image, a description and a featured status. Experts Users can become experts across topics, spaces as well as periods of time.
- 8. Questions Consist of a heading and a description, which can include attachments, such as images. CONFLUENCE QUESTIONS 101 Topics Topics are enhanced labels, with an image, a description and a featured status. Experts Users can become experts across topics, spaces as well as periods of time.
- 9. Answers Answers are custom content types that are contained within questions. CONFLUENCE QUESTIONS 101 Comments Comments allow for discussions to develop around questions and answers. Votes & Acceptance Users can vote for multiple answers, but only one answer can be accepted.
- 10. Answers Answers are custom content types that are contained within questions. CONFLUENCE QUESTIONS 101 Comments Comments allow for discussions to develop around questions and answers. Votes & Acceptance Users can vote for multiple answers, but only one answer can be accepted.
- 11. Answers Answers are custom content types that are contained within questions. CONFLUENCE QUESTIONS 101 Comments Comments allow for discussions to develop around questions and answers. Votes & Acceptance Users can vote for multiple answers, but only one answer can be accepted.
- 12. Why doesn't my HipChat room API token work with the PagerDuty HipChat extension? ATLASSIAN STAFF MEMBER
- 13. Why is there only one kind of cheese in the Sydney office? DAVE MEYER
- 15. Pillars & custom content
- 16. The building blocks Confluence Questions Content REST API Content Properties CQL Custom Content
- 17. Search ExtensionsMacros Theming Custom Content Page Extensions Blueprints
- 18. Comments & Attachments Contained within pages, blogs or custom content. The glorious guide to content types Custom Content Can be contained in a space or a page. For example, Questions or Gliffy Diagrams. Pages & Blogs Contained within a space, and included within the space navigation.
- 20. USER EXPERIENCE You control the experience in here
- 21. USER EXPERIENCE
- 22. Content Discovery Search, space navigation and dashboard streams integration. Custom content FTW! Database Data stored in Confluence. User Experience Complete control over your add-on’s UX.
- 23. Custom content add-ons Analytics Atlas CRM Comala Approvals Gliffy Diagrams Office Files & Sharing Forms
- 24. Custom content add-ons Analytics Atlas CRM Comala Approvals Gliffy Diagrams Office Files & Sharing Forms
- 25. Custom content add-ons Analytics Atlas CRM Comala Approvals Gliffy Diagrams Office Files & Sharing Forms
- 26. Custom content add-ons Analytics Atlas CRM Comala Approvals Gliffy Diagrams Office Files & Sharing Forms
- 27. Custom content add-ons Analytics Atlas CRM Comala Approvals Gliffy Diagrams Office Files & Sharing Forms
- 28. Custom content add-ons Analytics Atlas CRM Comala Approvals Gliffy Diagrams Office Files & Sharing Forms
- 29. Custom content Descriptor uiSupport apiSupport "modules": { "generalPages": [{ "url": "/viewer?content.id= {content.id&content.type={content.type}", "icon": { "width": 80, "height": 80, "url": "/icon.png" }, "key": "questionViewer", "name": { "value": "Questions Viewer" } }] "customContent": [{ "key": "question", "name": { "value": "Confluence Question" }, "uiSupport": { … }, "apiSupport": { … } }] "customContent": [{ "key": "question", "name": { "value": "Confluence Question" }, "uiSupport": { … }, "apiSupport": { … } }]
- 30. Custom content Descriptor uiSupport apiSupport "uiSupport": { "contentViewComponent": { "moduleKey": "questionViewer" }, "listViewComponent": { "moduleKey": "questionSpaceList" }, }
- 31. Custom content Descriptor uiSupport apiSupport "apiSupport": { "supportedContainerTypes": [ "space" ], "supportedChildTypes": [ “ac:questions- connect:answer“ ], "indexing": { "enabled": true } }
- 33. LEARNINGS There’s a lot to like about Confluence Connect.
- 34. Sandboxing Sandboxing and remote APIs make add-ons more resilient. Connect goodness BYO Tech Stack Choice of preferred programming language and deployment options. Rapid deployment Decoupling allows for continuous delivery and deployment.
- 35. Easy as A-P-I Operations and expansions made effortless through the content API. Connect goodness Search simplicity Custom content types easily integrates with Confluence search.
- 36. LEARNINGS P2 and Connect frameworks are… different.
- 37. Cloud customers Prioritise simple admin and good performance. P2 vs and Connect Server customers Prioritise extensibility and control.
- 38. LEARNINGS Beware of “Lift and Shift.”
- 40. 80/20 rule Questions Answers Topics Vote Relations Reputation Experts Notifications Global UX
- 43. Product database Connect Add-ons cannot access the product database. Different strokes Notifications Capabilities for notifications are yet to be developed. Hosting Hosting is managed by the developer. http://bit.do/connect-hosting
- 44. Custom content lives in spaces. GLOBAL VS. SPACES
- 45. NEW DESIGN GUIDELINES Different looks for Cloud and Server.
- 47. Custom content space permissions Supported on content created, updated & deleted WEBHOOKS PERMISSIONS
- 48. Guides, tutorials & code reference http://bit.do/confluence-connect MORE INFO ON CONFLUENCE CONNECT
- 49. Thank you! CAROLINE BARTLE | PRODUCT MANAGER | ATLASSIAN