Consultancy Assignments_1991-97
- 1. S/ I PROJECT AIM …to RESULT COMPANY LOC S Analyse Debtor/ collection/ claims mgt to identify opportunities Allied Bakeries (Associated British Foods) UK I Establish Best Practice O-to-C mgt Organistions and Processes: Policy, Procedures, doc. flows, structure, people & skill development, Mgt information and reporting -10 Days DSO NRG (Nashuatec) BE I Manage and clean up set of accounts Exceeded Express Dairies (Diageo Plc) UK S Analyse the Credit Control Operations Link 51 (Wagon Industrial Group) UK S Identify receivables performance opportunities, provide recommendations and propose implementation plan to achieve estimated benefits ARC Southern (Hanson Plc) UK S Improve entire revenue mgt/ TendertoC process to sustain DSO/ Debtors reduction and enhance customer quality/ service: review of policies & procedures, contracts, SOP&A, credit, collections, claims & cash mgt processes and functions, debtor Performance/ KPI's/ mgt reporting, stakeholder Communications PHILIPS Grand Publique' - START 1992 Philips Centurion Operation FR S Analyse the Credit Control Operations Oral B (Gilette) UK S See above Philips GP Philips Kommunikations Industrie AG (PKI) GE S Analyse Inventory status & processes Philips’ worldwide inventory positions S See above Philips GP Philips Austria AT S See above Philips GP Philips Mobile Radio UK S See above Philips GP Philips Medizin Système GE I Implement entire Revenue/ Receivables mgt process: Awarness Sessions to install a credit mgt culture; Debt Reduction Targets and KPI's, Credit Control Strategie and Policy, SOP&Accounting, Credit (granting credit facilities - risk vetting - Collection procedures) and Claims Mgt, effiecient Stakeholder processes and relationships, Receivable/ SOP/ Credit and dispute Mgt reporting Achieved Philips Broadcast Television Systems GE S Quick Analysis of the revenue mgt process Loders Croklaan BV (UNILEVER) NE I Establish a uniform and effective query process (development of best practices and introduction of a quality programme and system to minimise recurrent errors, improve administry quality) Achieved Philips Professional Systems and Speakers BE O Preparation 'consolidated 1992' results for units supported by REL Centurion Operation for the Philips Board meeting. consolidated 1992' results REL/ Philips Centurion Operation S See above Philips GP Philips Components and Semi Conductors GE S See above Philips GP Philips Consumer Electronics GE O Planning and Preparation to set up the REL Germany company Foundation of REL Germany GE I Improve results, productivity and cooperation of 'credit mgt depts' and provide policy/ procedures, i.e. 'Sort them out' Requested for PSA Grp CrM Philips Communications Systems SA S Scoping of Working Capital/ Receivables & Credit Control opportunities SCOTTS Paper Belgium BE S See above Philips GP Philips Domestic Appliances GE S See above Philips GP Philips Kommunikations Industrie AG (PKI) GE S Assess the working capital Performance: revenue/ receivable, stock & logistics and payables mgt EKO Stahl AG, (CS/ ArcelorMittal) GE I Write revenue mgt process policy and strategy, redefine order processing systems/ tender-invoice process, develop effective pro-active collection procedures/ tools with Increased focus on query mgt, enhance targeted mgt reporting and Process Control Project Administration Achieved and AR - 225MDM PKI, BCS & Managed Transport Networks GE S Review the Revenue Mgt process IGLO – OLA (UNILEVER) NE S Identify receivables and expenditure mgt processes and specify any working capital opportunities Wentus Kunstoff (vd. windt grp/ KNP-BT) GE I Introduce 'stop order' procedure; Overhaul SOP; Install a 'pro delivery quality control check' and pro-active customer credit assessment and collection procedures; Restructure and create dedicated accountable credit & collection and customer service/ query mgt functions, separated from Sales. Ensure correct staffing; Split/ re-group debtors ledger; Develop an effective query mgt system; Implement systematic inventory KPI's. Achieved EKO Stahl AG GE S Identify the opportunities for improvement in cash flow, productivity and customer service from enhancing the quality of receivables mgt within the revenue mgt process IBM Deutschland GE I Rewrite Credit Policy to increase 'debtor performance' and lift 'quality customer service': establishment credit terms, 'Sales' and stakeholder responsibility on customer T&C's - application, follow up and adherence 'payment to terms', conditions of sales, overdue & late payment fees, doubtful & bad Debt mgt. Requested for SSC Mgr in Dublin IBM France, Credit Policy FR I Re-engineer and optimise the SOP and Credit Control activities in order to reduce overall AR and increase ledger transparancy/ control resulting in an improved age structure, customer service and administrative cost. Exceeded IBM Deutschland GE I Enhance credit policy, Implement sustained credit control and dispute mgt best practices/ procesess incl.roles, responsibilities, systems/ tools and reporting/ KPI's, develop a causal eradication program and do subsidiaries roll out + analyse unbilled receivables and optimise the billing processes. Achieved CGI “Company Générale Informatique” (IBM) FR S Identify receivables performance and contract/SOP/credit mgt opportunities, provide recommendations and identify/ propose an implementation plan to establish best practices ALCATEL CIT FR S Identify receivables performance opportunities, provide recommendations and identify/ propose implementation plan to establish best practices ADP/ GSI FR I Improve receivables and customer accounts mgt through a. optimisation of the SOP/ contract Admin/ mgt process and its stakeholder responsibility, b. provide operational and pragmatic solutions to specific problems Achieved ALCATEL CIT - Export FR S/ I To establish CPM policy and the Credit Process Mgt Requested to be Bell CPM ALCATEL BELL BE My Working Capital/ Revenue Mgt ASSIGNMENTS (Surveys, Implementations and Other) as REL Consultant 1991 - 1997
- 2. PERIOD 91 Jan Mar June Oct Dec 92 Jan Feb Mar Mar Apr May June Aug Nov Nov-Jan 93 Feb Mar Apr June Aug Sep Oct Dec-Jan 94 Feb Feb May June July Oct-Jan 95Feb Apr 96 Jan July Sept 97 Jan Sept 1 - 1997